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Unable to connect to proxy server


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#1 paul88ks

paul88ks

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Posted 12 May 2015 - 01:20 AM

I'm not really sure what happened,but all of a sudden I get this error message,Unable to connect to proxy server- i can get on the internet, but cannot download anything. I know it is a problem with my Windows machine only- my moms computer connects fine - I think- and all my Linux machines are fine. I ran the Temp File Cleaner- no luck.I was going to download malwarebytes,but like I said I can't download anything- also turned off Firewall temporarily and reset to defaults. Windows Defender did not find anything- I can probably download the setup.exe for Malwarebytes from my mom's computer, onto a flash drive- but not tonight- I am stumped! Help!



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#2 Sintharius

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Posted 12 May 2015 - 01:22 AM

Hi there,

If you can't download tools directly on the sick computer then use a flash drive to transfer it over instead.

Let's see what we can do.

MiniToolbox by Farbar

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

===

Security Check by screen317
  • Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.

Regards,
Alex

#3 paul88ks

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Posted 12 May 2015 - 01:36 AM

MiniToolBox by Farbar  Version: 11-05-2015 01
Ran by Paul (administrator) on 12-05-2015 at 06:34:01
Running from "C:\Users\Paul\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: PPPPP-CCC#MMMMMMMM Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
SMCWUSB-N2 802.11n Wireless USB 2.0 Adapter = Wireless Network Connection (Connected)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Paul-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : SMCWUSB-N2 802.11n Wireless USB 2.0 Adapter
   Physical Address. . . . . . . . . : 00-22-2D-29-B8-22
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1072:6af0:613f:3693%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, May 12, 2015 6:07:12 AM
   Lease Expires . . . . . . . . . . : Wednesday, May 13, 2015 6:07:12 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 301998637
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-96-D9-93-40-61-86-92-13-4E
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
   Physical Address. . . . . . . . . : 40-61-86-92-13-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{B3CB6C7B-531F-46C9-8E4C-53C624F36398}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4000:806::1007
 74.125.227.230
 74.125.227.232
 74.125.227.227
 74.125.227.225
 74.125.227.238
 74.125.227.224
 74.125.227.231
 74.125.227.226
 74.125.227.233
 74.125.227.228
 74.125.227.229
 
 
Pinging google.com [74.125.227.232] with 32 bytes of data:
Reply from 74.125.227.232: bytes=32 time=20ms TTL=52
Reply from 74.125.227.232: bytes=32 time=22ms TTL=52
 
Ping statistics for 74.125.227.232:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 22ms, Average = 21ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=45ms TTL=46
Reply from 98.138.253.109: bytes=32 time=47ms TTL=46
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 45ms, Maximum = 47ms, Average = 46ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...00 22 2d 29 b8 22 ......SMCWUSB-N2 802.11n Wireless USB 2.0 Adapter
 11...40 61 86 92 13 4e ......Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.5     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.5    281
      192.168.1.5  255.255.255.255         On-link       192.168.1.5    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.5    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.5    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.5    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::1072:6af0:613f:3693/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/12/2015 05:27:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 05:11:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 02:07:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 04:55:20 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 04:08:07 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 04:01:28 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/F18B538D1BE903B6A6F056435B171589CAF36BF2.crt> with error: -2145845042 (0x801900ce).
 
Error: (05/09/2015 10:47:17 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://ctldl.windowsupdate.com/msdownload/update/v3/static/trustedr/en/F18B538D1BE903B6A6F056435B171589CAF36BF2.crt> with error: -2145845042 (0x801900ce).
 
Error: (05/09/2015 09:29:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/09/2015 08:46:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/08/2015 07:26:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (05/12/2015 06:11:13 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer NetBT_Tcpip_{B3CB6C7B-531F-46C9-8E4C-53C624F36398}
that believes that it is the master browser for the domain on transport %3.
The master browser is stopping or an election is being forced.
 
Error: (05/12/2015 05:24:21 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/12/2015 05:23:10 AM) (Source: Service Control Manager) (User: )
Description: The AdvancedSystemCareAntivirus service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/11/2015 10:21:42 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/11/2015 04:55:45 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/11/2015 04:52:37 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/11/2015 04:26:14 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer NetBT_Tcpip_{B3CB6C7B-531F-46C9-8E4C-53C624F36398}
that believes that it is the master browser for the domain on transport %3.
The master browser is stopping or an election is being forced.
 
Error: (05/11/2015 04:05:31 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (05/11/2015 03:43:35 AM) (Source: Service Control Manager) (User: )
Description: The Advanced SystemCare Service 8 service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (05/10/2015 00:25:27 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer NetBT_Tcpip_{B3CB6C7B-531F-46C9-8E4C-53C624F36398}
that believes that it is the master browser for the domain on transport %3.
The master browser is stopping or an election is being forced.
 
 
Microsoft Office Sessions:
=========================
Error: (05/12/2015 05:27:13 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/12/2015 05:11:33 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 02:07:48 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 04:55:20 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 04:08:07 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/11/2015 04:01:28 AM) (Source: Microsoft-Windows-CAPI2)(User: )
 
Error: (05/09/2015 10:47:17 PM) (Source: Microsoft-Windows-CAPI2)(User: )
 
Error: (05/09/2015 09:29:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/09/2015 08:46:00 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/08/2015 07:26:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Amazing Slow Downer (remove only) (HKLM-x32\...\Amazing Slow Downer) (Version:  - )
Belarc Advisor 8.4 (HKLM-x32\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.7 - Google Inc.) Hidden
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet 4630 series Basic Device Software (HKLM\...\{29B1CB33-32C3-4762-85DA-8CEADDC36EA7}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
HP Officejet 4630 series Help (HKLM-x32\...\{9F79230F-EE1C-407E-94E1-D69021954C9B}) (Version: 31.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Support Solutions Framework (HKLM-x32\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft LifeCam (HKLM\...\{6965A8D2-465D-4F98-9FAA-0E9E2348F329}) (Version: 3.22.270.0 - Microsoft Corporation)
Mozilla Firefox 37.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.2 (x86 en-US)) (Version: 37.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 37.0.1 - Mozilla)
Mozilla Thunderbird 31.6.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 31.6.0 (x86 en-US)) (Version: 31.6.0 - Mozilla)
Musicnotes Player V1.40.3 and Viewer V1.20.0 (HKLM-x32\...\Musicnotes Player_is1) (Version: 1.40.3 - Musicnotes Inc.)
Opera Stable 29.0.1795.47 (HKLM-x32\...\Opera 29.0.1795.47) (Version: 29.0.1795.47 - Opera Software ASA)
Product Improvement Study for HP Officejet 4630 series (HKLM\...\{B1D45D48-A4D4-495F-A693-681EA9846754}) (Version: 32.0.1180.44630 - Hewlett-Packard Co.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
RW-Everything v1.6.7 (HKLM\...\RW-Everything_is1) (Version:  - )
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15041.2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15041.2 - Samsung Electronics Co., Ltd.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
SMCWUSB-N2 Wireless Utility (HKLM-x32\...\{D960A153-9447-4003-8ED0-C86858C11BCC}) (Version: 1.0 - SMC Networks, Inc.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Spotify (HKCU\...\Spotify) (Version: 1.0.4.90.g0b6df40b - Spotify AB)
Temp File Cleaner (HKLM\...\Temp File Cleaner) (Version: 4.4.0 - Addpcs, LLC)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 19%
Total physical RAM: 12215.07 MB
Available physical RAM: 9879.07 MB
Total Pagefile: 24428.34 MB
Available Pagefile: 21800.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.97 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows7) (Fixed) (Total:292.87 GB) (Free:193.71 GB) NTFS
2 Drive e: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.03 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\PAUL-PC
 
Administrator            Guest                    Paul                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
08-05-2015 04:52:47 Windows Update
10-05-2015 02:32:12 Installed Samsung Kies3
11-05-2015 19:32:00 Windows Update
 
**** End of log ****

Does that help? 



#4 paul88ks

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Posted 12 May 2015 - 01:39 AM

I think it is fixed- do you think I had some malware?



#5 Sintharius

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Posted 12 May 2015 - 01:43 AM

Probably. Proxy servers just don't pop out of nowhere.

Please post the log from SecurityCheck also.

After that please run this.

Emsisoft Emergency Kit

Please download Emsisoft Emergency Kit and save it to your desktop. Double click on the EmsisoftEmergencyKit file you downloaded to extract its contents and create a shortcut on the desktop. Leave all settings as they are and click the Extract button at the bottom. A folder named EEK will be created in the root of the drive (usually c:\).
  • After extraction please double-click on the new Start Emsisoft Emergency Kit icon on your desktop.
  • The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
  • When the update process is complete, a new button will appear in the lower-left corner that says Back. Click on this button to return to the Overview screen.
  • Click on Scan to be taken to the scan options. If you are asked if you want the scanner to scan for Potentially Unwanted Programs, then click Yes.
  • Click on the Full Scan button to start the scan.
  • When the scan is completed click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
  • When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.
  • Please save the log in Notepad on your desktop, and attach it to your next reply.
  • When you close Emsisoft Emergency Kit, it will give you an option to sign up for a newsletter. This is optional, and is not necessary for the malware removal process.
Regards,
Alex

#6 paul88ks

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Posted 12 May 2015 - 01:46 AM

Working on it - Thanks Alex!



#7 paul88ks

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Posted 12 May 2015 - 02:18 AM

Sorry - didn't see the security check program- will run it after emisoft finishes- I'm on my little laptop ( other computer on Linux) while these programs are running-



#8 paul88ks

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Posted 12 May 2015 - 02:38 AM

What is Blitz Blank?Came with the Emisoft download-


Edited by paul88ks, 12 May 2015 - 02:39 AM.


#9 Sintharius

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Posted 12 May 2015 - 02:50 AM

Hi there,

Please use the Emergency Scanner - don't touch BlitzBlank, it is a very powerful tool and should not be used by untrained people.

Alex

#10 paul88ks

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Posted 12 May 2015 - 02:54 AM

Emsisoft Emergency Kit - Version 9.0
Last update: 5/12/2015 7:01:17 AM
User account: Paul-PC\Paul
 
Scan settings:
 
Scan type: Full Scan
Objects: Rootkits, Memory, Traces, C:\, E:\
 
Detect PUPs: On
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off
 
Scan start: 5/12/2015 2:30:27 AM
 
Scanned 163053
Found 0
 
Scan end: 5/12/2015 2:52:23 AM
Scan time: 0:21:56


#11 paul88ks

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Posted 12 May 2015 - 02:55 AM

nothing there- doing Security check now - and No - I won't touch Blitz Blank- that's why I asked-



#12 paul88ks

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Posted 12 May 2015 - 02:57 AM

 Results of screen317's Security Check version 1.001  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Mozilla Firefox (37.0.2) 
 Mozilla Thunderbird (31.6.0) 
 Google Chrome (42.0.2311.135) 
 Google Chrome (42.0.2311.90) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 

Seems like Mini Tool Box fixed whatever was wrong- Thanks Alex!



#13 Sintharius

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Posted 12 May 2015 - 02:59 AM

Doesn't seem to be anything... let's do some final checkup.

Malwarebytes Anti-Malware

Download Malwarebytes Anti-Malware from here.

Double click on the file mbam-setup-2.x.x.xxxx.exe to install the application. (x.x.xxxx is the version)
  • Follow the prompt. At the end place a checkmark in Launch Malwarebytes Anti-Malware, then choose Finish.
  • When MBAM opens it will says Your database is out of date. Choose Fix Now.
  • Click on the Scan tab at the top of the window, choose Threat Scan, then Scan Now.
  • If you receive a message that updates are available, choose Update Now button (the scan will start after updates are completed).
  • Please be patient as the scan will take some time.
  • If MBAM detected threats, choose Quarantine for all items, then click Apply Actions.
  • While still on the Scan tab, choose View detailed log. In the window that opens, click the Export button, choose Text file (*.txt) and save the log to your Desktop.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


===

ESET Online Scanner

You will need to use Internet Explorer for this scan.
  • Hold down Ctrl and click here to open ESET Online Scanner in a new window.
  • Click the ESET Online Scanner button.
  • Put a checkmark in "YES, I accept the Terms of Use."
  • Click Start.
  • Accept any security warnings from your browser.
  • Under Scan settings, put a checkmark in Scan Archives.
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Scan.
  • ESET Online Scanner will automatically update and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats.
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
Regards,
Alex

#14 paul88ks

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Posted 12 May 2015 - 03:14 AM

working.....



#15 paul88ks

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Posted 12 May 2015 - 03:25 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/12/2015
Scan Time: 3:16:12 AM
Logfile: Malwarebytes Scan.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.12.01
Rootkit Database: v2015.04.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Paul
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 333580
Time Elapsed: 5 min, 41 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)





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