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Hard Drive is twice as full as it should be


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#1 Demarticus

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Posted 12 May 2015 - 12:52 AM

I am using an Asus G74series computer

 

i7 processor, 16gb RAM, 64-bit Windows 7

 

I have a 279gb hard drive and I have been attempting to free up space as there is only 30.5gb free.

 

C: Properties is telling me that I am using 248gb of space but this simply cannot be the case. I have spent quite a bit of time on forums trying to diagnose the problem (Ran Disk Cleanup, ran CCleaner, tried to Defragment, I do not use system restore or backup, my recycling bin is empty, hibernation file is relatively small, etc)

 

I ran WinDirStat to see if I could figure out why I have so much space used up and the program only displays 120.5gb of space used up on my C: drive, which begs the question where is the other 128gb of space?

 

I am relatively tech savy meaning I can usually find the answers I am looking for in forums but it is baffling to me that my C: drive says I'm using 248gb when really I am only using about 120gb. Any help would be much appreciated!

 

Thanks.



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#2 MrBruce1959

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Posted 12 May 2015 - 01:06 AM

Have you checked windows disk management located in computer management found under administrative tools to see how much disk space you are actually using and how much reserve space system reserve is using?

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Edited by MrBruce1959, 12 May 2015 - 01:07 AM.

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#3 Demarticus

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Posted 12 May 2015 - 07:55 AM

I have looked at the Disk Management window to see if there is unallocated space and there doesn't appear to be any. as far as space taken up by system reserve I don't see any mention of system reserve in the disk management window. Which I mean to say that I don't think this is the solution. Thanks for trying to help out, still looking around of forums and through my settings for the culprit.



#4 MrBruce1959

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Posted 12 May 2015 - 09:24 AM

Okay I see that you used Windirstat, however there are other tools you could try that might help you get a better handle on what is occupying your disk space.

Check out this link for other tools that are available http://www.howtogeek.com/113012/10-best-free-tools-to-analyze-hard-drive-space-on-your-windows-pc/

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#5 YeahBleeping

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Posted 12 May 2015 - 05:56 PM

I am guessing that a vast majority of your space is taken up by system restore points?



#6 hamluis

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Posted 12 May 2015 - 07:28 PM

, I do not use system restore or backup, my recycling bin is empty, hibernation file is relatively small, etc)

 

 

 

Post a screenshot from WinDirStat which reflects the top 10 space-use folders, please.

 

Louis


Edited by hamluis, 12 May 2015 - 07:30 PM.


#7 Demarticus

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Posted 12 May 2015 - 07:42 PM

http://i.imgur.com/8z42XhR.jpg

as you can see WinDirStat is displaying that only 100gb of information is on my C drive, where as my computer settings clearly states that 234gb are being used. The data numbers are a little different than when I posted last as I cleared some unecessary files and moved things around. However, the problem persists.


Edit: Not that this is relevant or anything, but is there a reason why WinDirStat is displaying that I have made changes to a bunch of my files ...in the future? (5/13/2015 aka tomorrow)


Edited by Demarticus, 12 May 2015 - 07:49 PM.


#8 YeahBleeping

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Posted 12 May 2015 - 07:50 PM

click the +sign next to <files> and post another screen shot.  This is a strange folder.  Why is there a block next to it? Do you know Ham?



#9 Demarticus

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Posted 12 May 2015 - 07:56 PM

I mean I will post another screenshot to bate your curiosity but it's kind of irrelevant to my main issue. I am still looking for a reason for the missing 134gb.

 

http://i.imgur.com/H8Zq1UP.jpg



#10 YeahBleeping

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Posted 12 May 2015 - 08:14 PM

How to clear windows page file at shutdown.

 

Your page file is HUGE.  You may also need to run chkdsk /f from an elevated (administrator) prompt.

 

I would then run defrag on the drive.



#11 Demarticus

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Posted 12 May 2015 - 08:25 PM

I appreciate your help! That being said the information you have provided will not account for the sizable chunk of memory that appears to have vanished. My computer defrags every week automatically, and the page file is data that IS accounted for. My query is in relation to data that is NOT being accounted for by WinDirStat.



#12 YeahBleeping

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Posted 12 May 2015 - 08:25 PM

You must have a system recovery partition on the drive that is 'taking up' the rest of the space on your drive.  You should be able to see this under disk management.  Can you post a screen shot of your disk management screen?


Edited by YeahBleeping, 12 May 2015 - 08:26 PM.


#13 Demarticus

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Posted 12 May 2015 - 08:31 PM

I feel like I've been repeating myself quite a bit. I do not use system recovery, I already checked into that.

 

http://i.imgur.com/m59cTUt.png



#14 YeahBleeping

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Posted 12 May 2015 - 08:57 PM

Well you clearly have 3 different partitions according to disk management.

 

I am not sure why.  I would presume that when windows was installed (from the factory?) a HIDDEN recovery partition (has nothing to do with system recovery) is there to ' restore the system to factory defaults '

 

You have 25 GB of (hidden files possibly)

 

279.45 GB of OS files drive C:(which you have also installed all of the other programs onto)

 

and a 398.18 GB of drive D: with nothing on it.

 

Did you try running chkdsk?  Post the results?

 

Also I understand you feel like your repeating yourself but a picture is worth a thousand words when it comes to disk management and where did my space go.  You have a 16gb page file which is taking up a lot of the space that I am looking for in reality we are only missing about 100 gig.  Which I am wondering is in bad clusters or un-registered files hence the chkdsk


Edited by YeahBleeping, 12 May 2015 - 09:01 PM.


#15 Demarticus

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Posted 12 May 2015 - 09:21 PM

http://i.imgur.com/GDVsG9r.png

 

Here is a screenshot of my chkdsk results which to me are almost complete incomprehensible. The reason I have 3 partitions is because that's how it came when I got the computer and I don't know enough about computers to do anything about it. I use D: for media files, word docs, and pictures which is fairly inconsequential, hence why it is almost completely unused. I use C: for programs and games which is a bulk of what I use the computer for.

 

Perhaps I am displaying how inept I am, but I kind of figured that D: Data couldn't have programs on it and could only be used for data. I would appreciate any help you're willing to offer in regards to my horribly awful file storage setup, however I would also like to keep the emphasis of this post on the mystery of the missing 100gb.






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