Thank you for taking the time to help me out. I've looked thru this website trying to find out what can help me out and just been stuck. Here what happen.
I'm trying to fix my sister computer since she isn't all computer savvy. Her kids started messing with her PC and some how inherited the crypotwall. I did all what I
could do to resolve the virus I think. At first I was limited on use but after a couple of days going round after round i was able to get full use of the computer and use windows essentials.
Things I used to help was hijack this , malwarebyte and ccleaner windows essentials. Now I am stuck with all the files still encrypted and no way to figure out how to get the decrypted. I tried using
photorec but found myself looking at it and making it more complicated then it is it just keeps on moving and adding more time to finish . I literally left it a whole week and still wasn't finished. Here my question
how do I know if I am completely rid of that virus and how do I get those files decrypted. Once again thank you for who ever takes the time to go out of your way to help it is really appreciated on this side of the PC.