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Network Issues


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#1 thecrazyb133

thecrazyb133

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Posted 11 May 2015 - 12:40 PM

Hi all,

 

I'm currently having some issues with my home network. I cannot connect to the Internet through my laptop (running Windows 8 Pro), but other computers and devices are connecting to the Internet just fine.

 

The PC says it is connected to the network with a full strength connection, but my adapter settings say that I am not receiving any packets.

 

My Network and Sharing Center says "Unknown" where it usually has my network adapter listed, and says "The dependency service or group failed to start."

 

Google Chrome says "DNS_PROBE_FINISHED_NO_INTERNET" when I try to navigate to any websites.

 

When I run Windows Network Diagnostics, it either says it can't identify the problem, or it says that it cannot detect proxy settings for the network, which I have cleared. 

 

 

What I have done so far:

 

I have reset my TCP/IP through the C:\Windows\Inf folder by modifying the nettcpip.inf file.

I have run netsh winsock reset and netsh int ipv4 reset.

I have scanned for malware that could be causing the issue, and there is nothing.

 

Here are the results of ipconfig/all:

 

C:\WINDOWS\system32>ipconfig/all
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : [redacted]
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 2C-41-38-60-61-DF
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Ada
pter
   Physical Address. . . . . . . . . : AC-81-12-C7-31-BD
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Autoconfiguration IPv4 Address. . : 169.254.232.75(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{D74B1F56-2AD4-4AAB-BCF7-C72700763907}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
 
What's the next step I should take? I'm not sure where to go from here. Thanks in advance for your time and help. 

Edited by thecrazyb133, 11 May 2015 - 12:55 PM.


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