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Posted 10 May 2015 - 10:30 AM
Posted 10 May 2015 - 11:57 AM
You are trying to activate either a Windows OS installation or an Office installation, and the validation process is failing.
Although the timestamp on the error is more than five years old...
Posted 10 May 2015 - 12:03 PM
Not office. I have tried to activate Windows. I am aware of the time being off. Is the time being off the cause of the error or is there more to it? I just thought the error could be explained in a way I might understand. Thanks for the help.
Posted 10 May 2015 - 12:07 PM
You probably should update the time on your system -- that could be why the activation is failing. Your system is trying to use https to send the activation key, and SSL/TLS won't work if the time on your system is off by that much. Also make sure your activation key is being entered correctly.
Posted 10 May 2015 - 12:11 PM
Edited by Queen-Evie, 10 May 2015 - 12:14 PM.
Posted 10 May 2015 - 12:13 PM
Posted 10 May 2015 - 12:16 PM
Posted 10 May 2015 - 12:26 PM
You won't be able to activate Windows if your system time is five years off. You can't make a secure connection using https that way.
Posted 10 May 2015 - 04:33 PM
Posted 10 May 2015 - 09:26 PM
Posted 11 May 2015 - 02:04 AM
XML SOAP is just the formatting of the message.
Please run the following tool, it will help diagnose activation issues:
Please also mention what version of windows is mention on your COA sticker (if you have one) but don't post the key.
Posted 11 May 2015 - 08:54 AM
If your system time is off due to a failing CMOS battery...that may also effect the functioning of Windows, since key system files may reflect incorrect time stamps.
Posted 11 May 2015 - 11:41 AM
I was able to get it to authenticate last night. I am still not sure everything is ok because I enabled several services that were disabled right before I got it to authenticate using the slui 3 command. I am going to let it update then I will run the MGADiag.
I changed the time in the bios and seems ok now. I had actually pulled the CMOS batt out and put back in prior to wiping it. It is a Toshiba and was easy to get out. That may be why my time and date was off.
Posted 11 May 2015 - 01:40 PM
The time is somewhat inconsequential...but, as long as you reflect the correct date in the BIOS, all should be good.
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