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windows stop by welcome


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#1 hanshamer

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Posted 09 May 2015 - 04:24 PM

Hello Aura,
 
Can you please help me out,my windows 7 ultimate stop by welcome,it starts up and I have to wait for hours that it start up after welcome. 
When it's started up,everything is very slow and after a couple a minutes it's reboot it selfs.
 
Here is the file hope you can help me.
Regard from The Netherlands

Edited by Queen-Evie, 09 May 2015 - 05:49 PM.
deleted link for HJT log download


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#2 Aura

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Posted 09 May 2015 - 04:33 PM

Hi hanshamer :)

HJT logs aren't allowed in this section, only in the MRT area. Plus, HJT is outdated and isn't really used anymore, there's much more efficient tools than it to do the job. Before I assume that your issue is malware related, I would like to take a technical look at your issue, alright? :)

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      wNeKMCX.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
sUc2qjf.pngAutoruns - Start-up Entries
Follow the instructions below to give me an Autoruns log containing your start-up entries:
  • Download Autoruns.zip from the Sysinternals Suite webpage;
  • Extract the content of the Autoruns.zip folder where you want, then go in the folder, right-click on Autoruns.exe and select Run as Administrator;
  • Accept the EULA on opening, then wait for all the entries to load;
  • Click on File then Save and save the file to a location easily accessible as a .arn (Autoruns) file;
  • Go on ge.tt and upload the Autoruns file you saved;
  • Once done, post the download URL of your uploaded file in your next reply;

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#3 hanshamer

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Posted 09 May 2015 - 04:42 PM

Aura, thank you for your quick replay,I didn't knew about the other software sorry for that.

Here the new file,I checked it but it's in Dutch hopefully you can read it a bit.

 

Thanks

 

Hans

 

http://www.ge.tt/#!/5EMa25G2



#4 Aura

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Posted 09 May 2015 - 04:56 PM

warning.gifPC Booster/Tune-Up Program Warning!
"PC Booster/Tune Up" programs are part of the worst programs you can install on a system. When it comes to messing up your system (Windows), these are as worst as malware. They are completely worthless and useless to use. The worst is that they'll often take action on your system without you knowing, nor authorizing it, which could lead to your system being altered in a way you don't want it to be or even worst, a "broke" system. Every feature they provide, you can either do it natively under Windows, do it via another standalone executable (which is way easier and safer to use) or they aren't providing something you need. Here's a few examples:
  • Cleaning temporary files: TFC (standalone executable), CCleaner (installed), Cleanmgr.exe (in-built);
  • Managing start-up entries: Autoruns (standalone executable), CCleaner (installed), Task Manager and Registry (in-built);
  • Driver Updater: Not needed, all you need is to go on your manufacturer website so you'll be sure to get the right, official, working drivers for your computer or hardware;
  • Registry Cleaner/Defragger: Completely useless and also dangerous;
  • Disk Defragging: Disk Defrag (in-built), O&O Disk Defrag (installed), Defraggler (installed);
  • Powerful uninstaller: Not needed, only needed when you have to make sure a program is completely uninstalled. Revo Uninstaller have a portable version you can use;
  • "Enhanced" Task Manager: Procexp (standalone executable), Process Hacker (portable or installed);
  • "Active security": Any Antivirus and Antimalware can beat that, easily. These programs aren't made to replace Antivirus or Antimalware products and shouldn't be seen as such;
  • Repair Hard Drive issues: Simple chkdsk /r command under Windows (in-built);
Having such program installing on your system will just bloat it down and you have more chances to have issues by using them than without. These products are advertised as a program that can solve all your issues, remove every malware, speed up your computer performance over 100%, etc. The truth is that there's not a single program that can do that. First of all, these programs aren't made to remove virus and malware, leave this in the hands of Antivirus and Antimalware, period. Secondly, there's so many kind of issues under Windows that there's not a single program that can address them all. If you think that BSOD (Blue Screen of Death) issues can be solved by opening a program and clicking on a "Fix" button, then I'm sorry to tell you but, you're wrong. Also, you cannot boost the performance of a hardware over it's hardware capabilities. Of course you can overclock some components, like your CPU, RAM and GPU, but these aren't done via these programs, but via your BIOS interface. I could recommend you a program for every feature these programs advertise, and also tell you exactly in detail why most of them are completely useless, such as Registry cleaner (dangerous to use), and driver updater (dangerous to use, and also completely useless, it'll not improve your system performance). In the end, buying such programs is the exact same as being scammed (because this is what it is, a pure scam) and using one of these programs will result you in having a system less performant than prior to using it.

Relevant articles if you want to read more about PC Boosters/Optimizers and why they are useless:warning.gifRegistry Cleaners Warning!
I see that you have a Registry Cleaner program installed. These programs are known to be harmful to the system and should not be used for any reason there is. It's a known fact that using Registry Cleaners can easily break a Windows installation, to the point where a complete reinstallation might be needed. Here's a few myths about using these programs, and why they are just plainly false.
  • "Using a Registry Cleaner will improve a system's performance" - False. The Windows Registry is a big database which contains information on everything present on the system, from the boot settings to how your programs looks when you open them. There's so many entries in it that cleaning even thousands of them isn't enough to boost a system performance. Also, there's no studies, tests, benchmarks, etc. which shows that using Registry Cleaners actually improve a system speed;
  • "Using a Registry Cleaner will fix all your errors" - False. Using a Registry Cleaner won't fix any problems at all. In fact, it have more chances to create them if anything. There's no program that can fix every problems in a simple click, and there probably never will. If you have an error, it's better to troubleshoot that error in particuliar by finding what's causing it and fixing it than using a software that might give you more errors;
  • "If you don't use a Registry Cleaner, you'll leave a door open for malware" - False. It is rare that malware will actually hijack orpheans keys and keypairs in the Registry to create persistence or install themself. They'll usually create their own keys/keypairs since they have been instructed (coded) to do so, and the creator cannot expect every system he'll infect to have leftover keys. Also, pretty much only Reg Loading Points in the Registry would be of any interest for a malware to hijack, and these are usually occupied already, or quickly deleted when empty;
  • Registry Cleaners aren't Registry Defraggers - These are two different kind of software who have two distinct function each.
  • On a last note, there's a lot of Registry Cleaners out here that won't create a back-up of your Registry before applying the changes they make. Which means that if you use them and clean entries that prevents Windows to reboot after, locking you out of your computer, you won't be able to restore a precedent Registry back-up via the Recovery PE. This means that if you can't fix the boot issue after that, you'll most likely be forced to reinstall Windows;
Registry Cleaners were used back in the days by developers who were using a OLE-schema for their applications. They used these to clean the Registry after uninstalling their programs, just in case there was traces of it left behind that could affect a reinstallation. These were back in the Windows 95 and Windows 98 days and this practice isn't in effect anymore. Therefore, there's no reason for you to use such programs and quite a few to avoid them instead.

Here's more articles on Registry Cleaners that are worth a read if you want to learn more about them and why you shouldn't use them.Alright, we have a lot of issues to address here. Let's start with the programs. Please uninstall the following programs:
  • Adobe AIR;
  • AVG PC TuneUp 2011;
  • AVG Web TuneUp;
  • Java 8 Update 40;
  • nCleaner second 2.3.4.0;
If you have any issues when uninstalling a program, let me know.

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#5 hanshamer

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Posted 09 May 2015 - 05:00 PM

I also added the other file Aura "autoruns"

http://www.ge.tt/#!/5EMa25G2



#6 hanshamer

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Posted 09 May 2015 - 05:12 PM

Aura,

 

Removed everything except Adobe Air I couldn't remove that one.

I used that program for my car "Peugeot" to get the speedcamera's on my car navigation.

When I removed AVG tune up it came with a warning that my computer was starting up slowly now, if I wanted to fix that.I ignored that warning and removed it ( maybe wrong...)

I restart the computer again and it's still hanging by welcome,I will start it again in the save modus.


Edited by hanshamer, 09 May 2015 - 05:15 PM.


#7 Aura

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Posted 09 May 2015 - 05:23 PM

Can you configure a clean boot, then reboot normally and see if it takes less time?

https://support.microsoft.com/en-us/kb/929135

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#8 hanshamer

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Posted 09 May 2015 - 05:25 PM

I will do that after I read the link what to do Aura



#9 hanshamer

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Posted 09 May 2015 - 05:29 PM

I will do that after I read the link what to do Aura

Wrote it Aura ,I allready tried that after searching on the internet,but I will do it again



#10 Aura

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Posted 09 May 2015 - 05:33 PM

You are missing a lot of drivers, that could be part of the issue. I'll search all of the ones you're missing and link you them. I don't know if you'll be able to install them in Safe Mode, but you can try.

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#11 hanshamer

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Posted 09 May 2015 - 05:38 PM

Thanks Aura,

Do you mind If I check you mail this moning,It's after midnight now ..



#12 Aura

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Posted 09 May 2015 - 05:40 PM

It's alright, no worries. I'll be online tomorrow as well.

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#13 hanshamer

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Posted 09 May 2015 - 05:46 PM

Great, talk to you later,have a good day.

  :thumbsup:  :thumbsup:

 

Regards

 

Hans



#14 hanshamer

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Posted 10 May 2015 - 04:40 AM

Aura,I did the clean boot but no succes,I will do a clean install from my windows 7 from DVD.
In the save modus I transfer my documents,photo's and e-mail and other importent items.
Thanks for your help and the very clear write up.I never use the cleaners again.

Regards
Hand


Edited by hamluis, 10 May 2015 - 09:24 AM.


#15 Aura

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Posted 10 May 2015 - 09:55 AM

No problem Hand. If you need help after the clean reinstallation to find and install missing drivers, let me know :)

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