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3 replies to this topic

#1 johntuts

johntuts

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Posted 09 May 2015 - 03:45 PM

my laptop keep freezing all the time pls i need help

thanks

 



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#2 Sintharius

Sintharius

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Posted 09 May 2015 - 04:04 PM

Hello, and :welcome: to BC.

Let's take a look.

MiniToolbox by Farbar

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

===

Security Check by screen317
  • Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.

Regards,
Alex

#3 johntuts

johntuts
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Posted 18 May 2015 - 08:20 AM

thanks bro i really appreciate ur respond to me thanks again   

 

 

 

MiniToolBox by Farbar  Version: 14-04-2015
Ran by ASUS (administrator) on 18-05-2015 at 12:39:51
Running from "C:\Users\ASUS\Downloads"
Microsoft Windows 7 Ultimate   (X86)
Model: K72Dr Manufacturer: ASUSTeK Computer Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
 
There are 15474 more lines starting with "127.0.0.1"
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR9285 Wireless Network Adapter = Wireless Network Connection (Connected)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : ASUS-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 2A-5D-60-9A-1A-CE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : BC-AE-C5-0F-97-80
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
   Physical Address. . . . . . . . . : 48-5D-60-9A-1A-CE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f82b:b9a5:9aaf:cc71%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, May 18, 2015 12:30:54 PM
   Lease Expires . . . . . . . . . . : Tuesday, May 19, 2015 12:30:53 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 189291872
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-DB-0E-77-BC-AE-C5-0F-97-80
   DNS Servers . . . . . . . . . . . : 192.168.1.1
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{F27A7B33-956B-473C-8567-878BC88E011E}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{2523D1F4-D5EF-4986-BE1D-FA5476A38AA8}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.Home:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {A27F5CF7-9C41-45F7-AECF-109E1117EAC9}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {4F2DB967-40A4-45A9-A3C8-B675AF4C8BA9}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {B1674ABB-7BDA-4B03-9D0A-1DCA0E0568F8}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Broadcom.Home
Address:  192.168.1.1
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Addresses:  2a00:1450:4004:801::200e
 41.214.4.23
 41.214.4.24
 41.214.4.25
 41.214.4.26
 41.214.4.27
 41.214.4.28
 41.214.4.29
 41.214.4.15
 41.214.4.16
 41.214.4.17
 41.214.4.18
 41.214.4.19
 41.214.4.20
 41.214.4.21
 41.214.4.22
 
 
Pinging google.com [41.214.4.23] with 32 bytes of data:
Reply from 41.214.4.23: bytes=32 time=153ms TTL=58
Reply from 41.214.4.23: bytes=32 time=165ms TTL=58
 
Ping statistics for 41.214.4.23:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 153ms, Maximum = 165ms, Average = 159ms
Server:  Broadcom.Home
Address:  192.168.1.1
 
DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=336ms TTL=45
Reply from 98.138.253.109: bytes=32 time=262ms TTL=45
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 262ms, Maximum = 336ms, Average = 299ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...2a 5d 60 9a 1a ce ......Microsoft Virtual WiFi Miniport Adapter
 12...bc ae c5 0f 97 80 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 11...48 5d 60 9a 1a ce ......Qualcomm Atheros AR9285 Wireless Network Adapter
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.5     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.5    281
      192.168.1.5  255.255.255.255         On-link       192.168.1.5    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.5    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.5    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.5    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::f82b:b9a5:9aaf:cc71/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/13/2015 02:12:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: SDUpdate.exe, version: 2.4.40.94, time stamp: 0x53ad3eee
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae
Exception code: 0x0eedfade
Fault offset: 0x00009617
Faulting process id: 0xe54
Faulting application start time: 0xSDUpdate.exe0
Faulting application path: SDUpdate.exe1
Faulting module path: SDUpdate.exe2
Report Id: SDUpdate.exe3
 
Error: (05/13/2015 02:07:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: SDUpdate.exe, version: 2.4.40.94, time stamp: 0x53ad3eee
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae
Exception code: 0x0eedfade
Fault offset: 0x00009617
Faulting process id: 0x12e8
Faulting application start time: 0xSDUpdate.exe0
Faulting application path: SDUpdate.exe1
Faulting module path: SDUpdate.exe2
Report Id: SDUpdate.exe3
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000228,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,00CAF988.64).  hr = 0x80070005, Access is denied.
.
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000948,(null),0,REG_BINARY,032BF1F4.64).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {dd721bf0-7d1d-40a2-906e-047bba7d5fc5}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000948,(null),0,REG_BINARY,032BF1E0.64).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {dd721bf0-7d1d-40a2-906e-047bba7d5fc5}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x00000a10,(null),0,REG_BINARY,006AF15C.64).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {1ee24866-fd32-4e36-9c3a-5f3527ab54af}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001f4,(null),0,REG_BINARY,017CF6F4.64).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {bc854c64-bba4-4a72-9ea2-9052dd595f94}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000002e0,(null),0,REG_BINARY,038EF1DC.64).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7cba9eb1-a997-4954-89f1-ff7a9d575145}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000001c4,(null),0,REG_BINARY,0180F404.64).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Name: COM+ REGDB Writer
   Writer Instance ID: {fc0ad6e4-4caf-445a-83ca-f57f8ecde241}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegSetValueExW(0x000002e0,(null),0,REG_BINARY,038EF1C8.64).  hr = 0x80070005, Access is denied.
.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7cba9eb1-a997-4954-89f1-ff7a9d575145}
 
 
System errors:
=============
Error: (05/18/2015 00:03:08 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:53:07 AM on ‎5/‎18/‎2015 was unexpected.
 
Error: (05/18/2015 11:38:53 AM) (Source: Service Control Manager) (User: )
Description: The AvastVBox COM Service service failed to start due to the following error: 
%%1053
 
Error: (05/18/2015 11:38:53 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the AvastVBox COM Service service to connect.
 
Error: (05/18/2015 11:38:53 AM) (Source: DCOM) (User: )
Description: 1053AvastVBoxSvc{F319F1B8-7587-4146-AF9C-0D6D77819BF1}
 
Error: (05/18/2015 11:37:26 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:35:53 AM on ‎5/‎18/‎2015 was unexpected.
 
Error: (05/18/2015 11:24:45 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053
 
Error: (05/18/2015 11:24:45 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
 
Error: (05/18/2015 11:24:05 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053
 
Error: (05/18/2015 11:24:05 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
 
Error: (05/14/2015 03:00:19 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:58:56 AM on ‎5/‎14/‎2015 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (05/13/2015 02:12:31 AM) (Source: Application Error)(User: )
Description: SDUpdate.exe2.4.40.9453ad3eeeKERNELBASE.dll6.1.7600.163854a5bdaae0eedfade00009617e5401d08d2243658a75C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exeC:\Windows\system32\KERNELBASE.dll82860074-f915-11e4-9f09-bcaec50f9780
 
Error: (05/13/2015 02:07:32 AM) (Source: Application Error)(User: )
Description: SDUpdate.exe2.4.40.9453ad3eeeKERNELBASE.dll6.1.7600.163854a5bdaae0eedfade0000961712e801d08d2190946b31C:\Program Files\Spybot - Search & Destroy 2\SDUpdate.exeC:\Windows\system32\KERNELBASE.dllcfde2acf-f914-11e4-9f09-bcaec50f9780
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000228,SYSTEM\CurrentControlSet\Services\VSS\Diag\VssvcPublisher,0,REG_BINARY,00CAF988.64)0x80070005, Access is denied.
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000948,(null),0,REG_BINARY,032BF1F4.64)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {dd721bf0-7d1d-40a2-906e-047bba7d5fc5}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000948,(null),0,REG_BINARY,032BF1E0.64)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {dd721bf0-7d1d-40a2-906e-047bba7d5fc5}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x00000a10,(null),0,REG_BINARY,006AF15C.64)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {1ee24866-fd32-4e36-9c3a-5f3527ab54af}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001f4,(null),0,REG_BINARY,017CF6F4.64)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {bc854c64-bba4-4a72-9ea2-9052dd595f94}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000002e0,(null),0,REG_BINARY,038EF1DC.64)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7cba9eb1-a997-4954-89f1-ff7a9d575145}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000001c4,(null),0,REG_BINARY,0180F404.64)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Name: COM+ REGDB Writer
   Writer Instance ID: {fc0ad6e4-4caf-445a-83ca-f57f8ecde241}
 
Error: (05/13/2015 02:06:10 AM) (Source: VSS)(User: )
Description: RegSetValueExW(0x000002e0,(null),0,REG_BINARY,038EF1C8.64)0x80070005, Access is denied.
 
 
Operation:
   BackupShutdown Event
 
Context:
   Execution Context: Writer
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {7cba9eb1-a997-4954-89f1-ff7a9d575145}
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 PPAPI (HKLM\...\Adobe Flash Player PPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) - Français (HKLM\...\{AC76BA86-7AD7-1036-7B44-AA1000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{E1DB0812-2D60-43DB-AE09-6C7027D93B28}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Free Antivirus (HKLM\...\Avast) (Version: 10.2.2218 - AVAST Software)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.07 - Piriform)
Dropbox (HKCU\...\Dropbox) (Version: 3.4.6 - Dropbox, Inc.)
Google Chrome (HKCU\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.241 - SurfRight B.V.)
iTunes (HKLM\...\{3A9FE6B1-EE7F-40AC-B831-AC7C9ABB58A0}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (Version: 2.8.45.15 - Oracle Corporation) Hidden
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Metric Collection SDK 35 (Version: 1.2.0006.00 - Lenovo Group Limited) Hidden
Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Mozilla Firefox 37.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 37.0.2 (x86 en-US)) (Version: 37.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 37.0.2 - Mozilla)
Opera Stable 29.0.1795.47 (HKLM\...\Opera 29.0.1795.47) (Version: 29.0.1795.47 - Opera Software ASA)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6971 - Realtek Semiconductor Corp.)
Safari (HKLM\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Skype Click to Call (HKLM\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 7.4 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Supercopier 4.0.1.4 (HKLM\...\Supercopier) (Version: 4.0.1.4 - Supercopier)
USB 2.0 VGA UVC WebCam (HKLM\...\USB 2.0 VGA UVC WebCam) (Version:  - )
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WinRAR 5.20 beta 3 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.3 - win.rar GmbH)
Yahoo! Messenger (HKLM\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 49%
Total physical RAM: 2813.83 MB
Available physical RAM: 1420.26 MB
Total Pagefile: 5625.93 MB
Available Pagefile: 3368.71 MB
Total Virtual: 2047.88 MB
Available Virtual: 1947.53 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:596.07 GB) (Free:567.52 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ASUS-PC
 
Administrator            ASUS                     Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
07-05-2015 14:36:46 Windows Update
07-05-2015 14:39:36 Windows Update
07-05-2015 14:51:25 Windows Update
09-05-2015 22:59:59 RCP Sat, May 09, 15  22:59
09-05-2015 23:56:58 Windows Modules Installer
13-05-2015 02:02:32 Checkpoint by HitmanPro
13-05-2015 02:05:40 Checkpoint by HitmanPro
13-05-2015 02:27:52 Restore Operation
 
**** End of log ****
 
 
 
 
 
 
 
 

 Results of screen317's Security Check version 1.002  
 Windows 7  x86 (UAC is enabled)  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 MVPS Hosts File  
 Spybot - Search & Destroy 
 CCleaner     
 Java 8 Update 45  
 Adobe Flash Player 17.0.0.169  
 Adobe Reader 10.1.13 Adobe Reader out of Date!  
 Mozilla Firefox 37.0.2 Firefox out of Date!  
 Google Chrome 31.0.1650.48 Google Chrome out of date!  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Spybot Teatimer.exe is disabled! 
 Malwarebytes Anti-Malware mbamscheduler.exe   
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
 AVAST Software Avast ng vbox\AvastVBoxSVC.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 6% 
````````````````````End of Log`````````````````````` 
 


#4 Sintharius

Sintharius

    Bleepin' Sniper


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  • Local time:05:47 PM

Posted 18 May 2015 - 08:30 AM

Hi there,

Please uninstall the following software from Programs and Features:

Safari (HKLM\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)

If you run into any issues, let me know.

Your Windows installation is outdated - please check for the latest updates with Windows Update. It will also install Service Pack 1 during the process.

After that please run this.

Emsisoft Emergency Kit

Please download Emsisoft Emergency Kit and save it to your desktop. Double click on the EmsisoftEmergencyKit file you downloaded to extract its contents and create a shortcut on the desktop. Leave all settings as they are and click the Extract button at the bottom. A folder named EEK will be created in the root of the drive (usually c:\).
  • After extraction please double-click on the new Start Emsisoft Emergency Kit icon on your desktop.
  • The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
  • When the update process is complete, a new button will appear in the lower-left corner that says Back. Click on this button to return to the Overview screen.
  • Click on Scan to be taken to the scan options. If you are asked if you want the scanner to scan for Potentially Unwanted Programs, then click Yes.
  • Click on the Full Scan button to start the scan.
  • When the scan is completed click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
  • When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.
  • Please save the log in Notepad on your desktop, and attach it to your next reply.
  • When you close Emsisoft Emergency Kit, it will give you an option to sign up for a newsletter. This is optional, and is not necessary for the malware removal process.
Regards,
Alex




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