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Posted 09 May 2015 - 01:41 PM
Posted 09 May 2015 - 02:40 PM
Now I know that it is not a hardware issue because I have done two tests.The first test was to restore the laptop to it's original status by restoring from therecovery partition. Then all is well, the icons are there and I can see the availablenetworks.The second test was after going back to the problem setup I activated the HP Quick Webfeature, and again all is well.
So... there is no more problem?
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.
Posted 09 May 2015 - 03:04 PM
Well, not quite because I went back to the setup with the problem because of all the programs that are installed. When I am at home the system connects to my home network so I can use the laptop. But I would like to get this issue fixed without having to reinstall everything.
Posted 09 May 2015 - 03:51 PM
Follow Steps 6-8 of Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html and initiate a new topic in the forum which contains the Prep Guide. Paste in the content of your ComboFix log, if available.
Once that is done, this topic will be closed to avoid confusion.
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