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PC crashes and reboots when trying to play games


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3 replies to this topic

#1 Wolfe374171

Wolfe374171

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Posted 09 May 2015 - 04:38 AM

Hello everyone, so here's the deal. I built myself a brand new pc less than a month ago, got everything running around the 11th of April. I went and played all through Dragon age Origins and Dragon Age 2 with the intent of crafting my ideal import save for DA Inquisition (I wasn't particularly thrilled to find out about dragon age keep, so much wasted effort on my part). Got Inquisition, put 18 hours into it, and it crashes to the desktop in the middle of a random fight. I think "huh, that's weird" since it's the first time anything's gone fishy at all (with Inquisition, at least), and reboot the game. Everything goes fine for another few minutes, and then it crashes and reboots the computer instantly. No indicators whatsoever to warn me that my computer is about to shut down and restart all on its own. Now every time I try to play, I get a few minutes maximum before my computer crashes, shuts down, and restarts. One time it crashed in the menu, before I even got to try and load my last save! It's not just Inquisition either, I tried Dead Rising 3 with the same results.

 

What baffles me the most about all this is the sheer suddenness of it all. Literally all I've done on this computer the last few days is watch an episode of a tv show on amazon and play Inquisition, and I had been playing for a few hours prior to the initial CTD. I can't imagine what could've changed so drastically in an afternoon.

 

Now I've looked through a few other similar posts, but I'm not confident that the information is completely interchangeable since my hardware quite a bit newer than most of the other posters'. I DID find out that you guys sure appreciate Speccy reports though, so here's mine. http://speccy.piriform.com/results/OdDxE7aYSuj8h4jFgt4R86e

 

I literally built this computer so that I could play all the awesome new next gen games the way they were meant to be played, so I would reaaaaaally appreciate y'alls help.

 

Oh, I also have a minitoolbox report thingy, so here's that:

(Warning: Ginormous wall of text incoming)

 

Application errors:
==================
Error: (05/03/2015 03:57:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Faulting module name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Exception code: 0xc0000005
Fault offset: 0x002e75a0
Faulting process id: 0x1c84
Faulting application start time: 0xDragonAge2.exe0
Faulting application path: DragonAge2.exe1
Faulting module path: DragonAge2.exe2
Report Id: DragonAge2.exe3

Error: (05/03/2015 01:37:27 AM) (Source: Application Error) (User: )
Description: Faulting application name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Faulting module name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Exception code: 0xc0000005
Fault offset: 0x002e75a0
Faulting process id: 0xd74
Faulting application start time: 0xDragonAge2.exe0
Faulting application path: DragonAge2.exe1
Faulting module path: DragonAge2.exe2
Report Id: DragonAge2.exe3

Error: (05/02/2015 01:59:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Faulting module name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Exception code: 0xc0000005
Fault offset: 0x002e75a0
Faulting process id: 0xe88
Faulting application start time: 0xDragonAge2.exe0
Faulting application path: DragonAge2.exe1
Faulting module path: DragonAge2.exe2
Report Id: DragonAge2.exe3

Error: (05/01/2015 10:13:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Faulting module name: DragonAge2.exe, version: 1.4.8524.0, time stamp: 0x4f1e9fb5
Exception code: 0xc0000005
Fault offset: 0x002e75a0
Faulting process id: 0x1da4
Faulting application start time: 0xDragonAge2.exe0
Faulting application path: DragonAge2.exe1
Faulting module path: DragonAge2.exe2
Report Id: DragonAge2.exe3

Error: (05/01/2015 06:03:03 AM) (Source: Application Error) (User: )
Description: Faulting application name: DAOrigins.exe, version: 1.5.13263.0, time stamp: 0x4eb19d53
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00039e03
Faulting process id: 0x16d0
Faulting application start time: 0xDAOrigins.exe0
Faulting application path: DAOrigins.exe1
Faulting module path: DAOrigins.exe2
Report Id: DAOrigins.exe3

Error: (04/30/2015 05:31:19 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed continue stopping. [0]

Error: (04/30/2015 04:15:11 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcSSAU restarted too many times in a short period. Aborting. [0]

Error: (04/30/2015 04:14:35 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (04/30/2015 04:14:35 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

Error: (04/30/2015 04:14:35 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]


System errors:
=============
Error: (05/09/2015 01:39:46 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:37:46 AM on ‎5/‎9/‎2015 was unexpected.

Error: (05/09/2015 01:35:49 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:34:14 AM on ‎5/‎9/‎2015 was unexpected.

Error: (05/09/2015 01:33:17 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:31:28 AM on ‎5/‎9/‎2015 was unexpected.

Error: (05/09/2015 01:27:31 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:25:13 AM on ‎5/‎9/‎2015 was unexpected.

Error: (05/09/2015 01:11:54 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/09/2015 01:11:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/09/2015 01:11:34 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/09/2015 01:11:24 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/09/2015 01:11:14 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/09/2015 01:11:04 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (05/03/2015 03:57:47 AM) (Source: Application Error)(User: )
Description: DragonAge2.exe1.4.8524.04f1e9fb5DragonAge2.exe1.4.8524.04f1e9fb5c0000005002e75a01c8401d0857caeb717cfE:\Origin\Dragon Age II\bin_ship\DragonAge2.exeE:\Origin\Dragon Age II\bin_ship\DragonAge2.exe3b5f3077-f183-11e4-9a9f-0862662e4cf1

Error: (05/03/2015 01:37:27 AM) (Source: Application Error)(User: )
Description: DragonAge2.exe1.4.8524.04f1e9fb5DragonAge2.exe1.4.8524.04f1e9fb5c0000005002e75a0d7401d08558406d1be6E:\Origin\Dragon Age II\bin_ship\DragonAge2.exeE:\Origin\Dragon Age II\bin_ship\DragonAge2.exea0aa209f-f16f-11e4-9a9f-0862662e4cf1

Error: (05/02/2015 01:59:16 AM) (Source: Application Error)(User: )
Description: DragonAge2.exe1.4.8524.04f1e9fb5DragonAge2.exe1.4.8524.04f1e9fb5c0000005002e75a0e8801d08496c9e6d797E:\Origin\Dragon Age II\bin_ship\DragonAge2.exeE:\Origin\Dragon Age II\bin_ship\DragonAge2.exe8230dd16-f0a9-11e4-912a-0862662e4cf1

Error: (05/01/2015 10:13:50 PM) (Source: Application Error)(User: )
Description: DragonAge2.exe1.4.8524.04f1e9fb5DragonAge2.exe1.4.8524.04f1e9fb5c0000005002e75a01da401d0848f2a016e93E:\Origin\Dragon Age II\bin_ship\DragonAge2.exeE:\Origin\Dragon Age II\bin_ship\DragonAge2.exe040f4742-f08a-11e4-912a-0862662e4cf1

Error: (05/01/2015 06:03:03 AM) (Source: Application Error)(User: )
Description: DAOrigins.exe1.5.13263.04eb19d53ntdll.dll6.1.7601.187985507b3e0c000000500039e0316d001d083fa918110eeE:\Steam\steamapps\common\Dragon Age Ultimate Edition\bin_ship\DAOrigins.exeC:\Windows\SysWOW64\ntdll.dll662550c6-f002-11e4-8f35-0862662e4cf1

Error: (04/30/2015 05:31:19 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed continue stopping. [0]

Error: (04/30/2015 04:15:11 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcSSAU restarted too many times in a short period. Aborting. [0]

Error: (04/30/2015 04:14:35 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]

Error: (04/30/2015 04:14:35 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

Error: (04/30/2015 04:14:35 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]



=========================== Installed Programs ============================
3DMark (HKLM-x32\...\{66847f67-7331-422f-bc6c-d961c453d7df}) (Version: 1.5.884.0 - Futuremark)
3DMark (Version: 1.5.884.0 - Futuremark) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
ASUS Product Register Program (HKLM-x32\...\{C87D79F6-F813-4812-B7A9-CCCAAB8B1188}) (Version: 1.0.025 - ASUSTek Computer Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
Dead Rising 3 (HKLM-x32\...\Steam App 265550) (Version:  - Capcom Game Studio Vancouver)
Dragon Age: Origins - Ultimate Edition (HKLM-x32\...\Steam App 47810) (Version:  - BioWare)
Dragon Age™ II (HKLM-x32\...\{4D565319-8B91-41CB-961C-0DDC86101AC5}) (Version: 1.04.8524.0 - Electronic Arts)
Dragon Age™: Inquisition (HKLM-x32\...\{DC4C36DC-4E5B-4262-B0C7-157DF534B969}) (Version: 1.0.0.8 - Electronic Arts)
Futuremark SystemInfo (HKLM-x32\...\{79659071-4B68-4EC8-833C-49C97B68FCD0}) (Version: 4.36.512.0 - Futuremark)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Intel® Chipset Device Software (Version: 10.0.17 - Intel Corporation) Hidden
Intel® Chipset Device Software (x32 Version: 10.0.17 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.0.1204 - Intel Corporation)
Intel® Management Engine Components (Version: 1.0.0.0 - Intel Corporation) Hidden
Intel® Management Engine Components (Version: 10.0.0.1204 - Intel Corporation) Hidden
Intel® Network Connections 19.1.51.0 (HKLM\...\PROSetDX) (Version: 19.1.51.0 - Intel)
Intel® Network Connections 19.1.51.0 (Version: 19.1.51.0 - Intel) Hidden
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.1.0.1058 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 13.1.0.1058 - Intel Corporation) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.16 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.35.127.1 - Intel Corporation) Hidden
Logitech Gaming Software (Version: 8.30.28 - Logitech Inc.) Hidden
Logitech Gaming Software 8.58 (HKLM\...\Logitech Gaming Software) (Version: 8.58.183 - Logitech Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Mozilla Firefox 37.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.2 (x86 en-US)) (Version: 37.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 37.0.2 - Mozilla)
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.54.10 - Black Tree Gaming)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 21.7.0.11 - Symantec Corporation)
NVIDIA Control Panel 347.88 (Version: 347.88 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.4.3.22 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.4.3.22 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 2.4.3.22 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 347.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.88 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.175.1449 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.3 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 2.4.3.22 (Version: 2.4.3.22 - NVIDIA Corporation) Hidden
NVIDIA Update 2.4.3.22 (Version: 2.4.3.22 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 2.4.3.22 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.27 (Version: 1.2.27 - NVIDIA Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.5.11.2855 - Electronic Arts, Inc.)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.19.24735 - Razer Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7233 - Realtek Semiconductor Corp.)
SHIELD Streaming (Version: 4.1.1000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 2.4.3.22 - NVIDIA Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
WhoCrashed 5.03 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)

========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 8135.03 MB
Available physical RAM: 6178.67 MB
Total Pagefile: 16268.25 MB
Available Pagefile: 13959.34 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.69 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.79 GB) (Free:147.63 GB) NTFS
3 Drive e: (Biggie) (Fixed) (Total:931.51 GB) (Free:859.85 GB) NTFS

========================= Users: ========================================

User accounts for \\MIKE-PC

Administrator            Guest                    Mike                     


**** End of log ****
 



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#2 partyprash

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Posted 23 May 2015 - 03:33 AM

hey man , my PC has been doing the same, most people say its an issue with PSU, or insufficient watts etc... but im sure i have a corsair AX 760i , one of the top tier PSU's and have ample headroom for my rig. so it cant be that.

 

one thing i did notice with my searches is that... most people who have this issue are on the NVIDIA 347.88, so try updating , im gonna do that now too.

 

also, if you've found your fix already, please lemme know.



#3 Patricia Williamson

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Posted 10 June 2015 - 06:52 AM

If You're using the old version of operating system in your pc than the crashes and reboots problem could be occured while playing games. Once you install the latest version of operating system than checkout this problem is solved.


Edited by Patricia Williamson, 10 June 2015 - 06:53 AM.


#4 LFos42

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Posted 08 August 2015 - 01:01 AM

Hope you were able to fix your problem.  If not, my gut feeling is either a video card driver (one of the few drivers that will cause the whole computer to crash, or cause a BSOD).  failing that, from a hardware perspective, I'm wondering if a heat sink fell of your video card --> not the gpu, where the temps are fine, but on one of the other chips around it, which will overheat and still eff everything up. ( I literally had that happen a few years ago, the epoxy failed after time and it was on the bottom of the case.)






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