The other day, I wasn't able to log into my laptop. The login prompt would not show, and when it did after n restarts, it would get stuck logging in. I decided to refresh my laptop and start from scratch.
While updating my files and programs, I tried to use Windows Update. It wouldn't work, so I used Fixit tool found on Microsoft's support website. Everytime I run the program, it fixes the same couple of problems. It won't download updates or install them, and it alternates between saying there are updates and there aren't. The view update page doesn't load correctly, and restarting doesn't fix anything. I don't think it's a virus, since it's pretty much a clean hard-drive and all of my antiviruses come up clean.
Where can I go from here?