Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Headphones don't appear in playback devices


  • Please log in to reply
5 replies to this topic

#1 coolyellow4

coolyellow4

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:28 AM

Posted 08 May 2015 - 06:17 PM

Hi everyone.

I'm hoping this is a simple mistake on my part, but my headphones do not show up in the Playback Devices tab of Audio manager (win7) when I plug them in. FYI, I have set the audio manager to show disabled and disconnected devices. When sound is being played, it does not play through the laptop speakers or my headphones. For example, here I am being told sound is played, but I can not hear anything.

I have Realtek HD audio manager installed on my laptop, and it recognises something has been plugged in, as I get a popup. However, there is no mention of it in the Realtek software. I don't think it is a jack issue as I hear a small burst of static when I plug the headphones in.

I'm guessing it is a driver issue, but I'm not sure which drivers it is, and I'm cautious of installing them, because I know installing the wrong ones can mess up your computer. When I originally plugged the headphones in, it said it had install the devices drivers, and I'm up-to-date on Windows Updater[3] , so I've no idea where to get them.

Here is my list of drivers, and the device instance path of the driver shown is:

HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_15587481&REV_1003\4&2A62303B&0&0001

I hope you can help, and thanks for reading!

PS: Just to note I can hear sound perfectly through my laptop speakers when my headphones are unplugged. The headphones are Sennheiser HD 205.


Edited by coolyellow4, 08 May 2015 - 06:20 PM.


BC AdBot (Login to Remove)

 


m

#2 dicke

dicke

    Paraclete


  • Members
  • 2,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:06:28 PM

Posted 08 May 2015 - 08:46 PM

Have you checked here?

http://en-us.sennheiser.com/service-support-services-software-downloads

HeadSetup™ - Version 2.9


Stay well and surf safe [stay protected]

Dick E


#3 coolyellow4

coolyellow4
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:28 AM

Posted 09 May 2015 - 05:04 AM

I had previously checked there but found nothing for my make of headphones (the HD 205). I installed the HeadSetup and it worked! Thank you very much! Just to be clear, do I have to run it when I use my headphones?



#4 dicke

dicke

    Paraclete


  • Members
  • 2,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:06:28 PM

Posted 09 May 2015 - 11:54 AM

I would 'assume' that installing the software would make it available until you uninstall it.

Please note the 'assume' and confirm that repeat runnings aren't necessary

 

Dick


Stay well and surf safe [stay protected]

Dick E


#5 coolyellow42

coolyellow42

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:12:28 AM

Posted 10 May 2015 - 01:42 PM

Hi Dick.

You were right in that I did not have to continuously run it, in fact, it worked perfectly yesterday. However, when I plugged my headphones in today, no sound came out, exactly similar to the situation before your help. I have tried uninstalling and re-installing the HeadSetup, but to no avail. Any ideas?

Thanks for all your help,
George



#6 dicke

dicke

    Paraclete


  • Members
  • 2,176 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:06:28 PM

Posted 10 May 2015 - 04:49 PM

George,

Just a guess but you might need to have the headphones plugged in when you turn the computer on for things to work correctly.

 

Dick


Stay well and surf safe [stay protected]

Dick E





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users