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Windows 7 takes 20+ minutes to boot


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#1 sniperNZSAS

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Posted 06 May 2015 - 12:07 AM

Hi all, this problem only just started.

So I have a pretty quick computer, usually takes around 30 seconds to boot into windows. Yesterday I unplugged my computer and transported it to an event for the day. I noticed on start up there it took maybe just over a minute to load windows, but I didn't think much of it.

When I got home that night with it, I plug it in and booted up fine, a message appeared pretty quick which said "You must restart your computer to apply these changes". I was thinking 'wft changes?' but didn't think much more of it, and hit restart.

The next boot sat on the "starting windows" part for what must have been 10 minutes before I hit reset, thinking it had frozen. Same thing on the next boot. I walked away and left it for 15 minutes, still starting windows. I came back in another 15 minutes, and it was loaded to desk top. 

So today after again taking ages to start, I loaded safe mode (which also took quite a bit longer than normal) and system restored to about 10 days ago. Booted up pretty fine after that, maybe a tad longer than the usual but it was far far faster than what it was. Once again I was greeted with "you must restart your computer to apply these changes". What changes???

At this stage I turned to scanning for viruses and malware, and windows updates. Nothing much seem to come up on the scanners, but windows update will not work, just comes up with an error. I tried fixing it using a windows tool I downloaded from the support website, but still nothing. So I restarted the computer. Again, 20+ minutes sitting on 'starting windows'.

So now windows updates is working, I'm downloaded all I can to see if it fixes the problem, but otherwise I really don't know.

I can see people over the internet have had similar problems, but I couldn't really understand what they did to fix aside from system restores.

Any help would be greatly appreciated.

System:

AMD FX8350 4.2Ghz
Gigabyte GA-990FXA-UD3
8GB DDR3-1600 (Kingston)
Corsair Force LS 120GB SSD (OS installed)
Western Digital 1TB - (pretty much everything installed on that)
Sapphire Toxic R9 270X


Edited by sniperNZSAS, 06 May 2015 - 12:09 AM.


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#2 sniperNZSAS

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Posted 06 May 2015 - 01:22 AM

Also, I don't know if it's related, but I'm getting periodic and frequent spikes of packet loss on my internet connection.



#3 hamluis

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Posted 06 May 2015 - 11:50 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 sniperNZSAS

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Posted 06 May 2015 - 02:46 PM

Thanks I'm at work for the next 6 hours so I'll do that when I get home, cheers.



#5 hamluis

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Posted 06 May 2015 - 05:25 PM

:thumbup2:

 

Louis



#6 sniperNZSAS

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Posted 08 May 2015 - 05:43 AM

Speccy - http://speccy.piriform.com/results/tUEbHxCI5RU8ZEfWZEUxaDy

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Spike2 (administrator) on 08-05-2015 at 22:38:51
Running from "E:\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/08/2015 10:31:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/08/2015 02:47:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/08/2015 06:27:53 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/07/2015 00:59:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/07/2015 05:15:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2015 05:31:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2015 04:19:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2015 03:21:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2015 01:53:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (05/06/2015 11:43:20 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (05/06/2015 07:58:18 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.11.
The computer with the IP address 192.168.1.16 did not allow the name to be claimed by
this computer.
 
Error: (05/06/2015 06:58:32 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{3DDA5133-B35F-437C-87AA-D7FB3A8DA228}.
The backup browser is stopping.
 
Error: (05/06/2015 06:29:49 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer SPIKE-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{3DDA5133-B35F-437C-87AA-D7FB3A8DA228}.
The master browser is stopping or an election is being forced.
 
Error: (05/06/2015 05:32:07 PM) (Source: DCOM) (User: )
Description: {A47979D2-C419-11D9-A5B4-001185AD2B89}
 
Error: (05/06/2015 03:26:39 PM) (Source: Service Control Manager) (User: )
Description: The ESET Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (05/06/2015 03:21:24 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall service terminated with service-specific error %%5.
 
Error: (05/06/2015 03:19:33 PM) (Source: DCOM) (User: )
Description: {3EB3C877-1F16-487C-9050-104DBCD66683}
 
Error: (05/06/2015 03:19:22 PM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}
 
Error: (05/06/2015 03:18:33 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Error: (05/06/2015 03:18:33 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: 
%%1068
 
Microsoft Office Sessions:
=========================
  
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.3.40097 - BitTorrent Inc.)
2007 Microsoft Office Suite Service Pack 2 (SP2) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}) (Version:  - Microsoft)
2007 Microsoft Office Suite Service Pack 2 (SP2) (x32 Version:  - Microsoft) Hidden
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
AMD Accelerated Video Transcoding (Version: 13.30.100.50320 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2015.0319.2260.39480 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{D5F6C841-F86E-A085-069E-BFED547EA411}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2015.0319.2260.39480 - Advanced Micro Devices, Inc.) Hidden
AMD System Monitor (HKLM-x32\...\{6EFD0C42-4CC1-4716-A0CA-21C1A062CF34}) (Version: 1.0.9 - Advanced Micro Devices, Inc.)
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Battlefield 2™ (HKLM-x32\...\{04858915-9F49-4B2A-AED4-DC49A7DE6A7B}) (Version:  - )
Battlefield Vietnam™ (HKLM-x32\...\{E35B3C63-E958-4E31-A178-95D22024109A}) (Version:  - )
Call of Duty® Advanced Warfare / RePack by Baracuda (HKLM\...\Call of Duty® Advanced Warfare_is1) (Version: 1.5.0.12818 - )
Carenado C 152 II (HKLM-x32\...\Carenado C 152 II) (Version: 1.00.00.00 - Carenado)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2015.0319.2260.39480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2015.0319.2260.39480 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2015.0319.2260.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2015.0319.2259.39480 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2015.0319.2260.39480 - Advanced Micro Devices, Inc.) Hidden
CPUID CPU-Z 1.70 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
CPUID HWMonitor Pro 1.21 (HKLM\...\CPUID HWMonitorPro_is1) (Version:  - )
CPUID PerfMonitor 2.04 (HKLM\...\CPUID PerfMonitor2_is1) (Version: 2.04 - CPUID, Inc.)
CyberLink PowerDirector 12 (HKLM-x32\...\InstallShield_{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.2230.0 - CyberLink Corp.)
CyberLink PowerDirector 12 (Version: 12.0.2230.0 - CyberLink Corp.) Hidden
CyberLink PowerDirector 12 Content Pack Premium (HKLM-x32\...\InstallShield_{0219CB86-A833-4581-8FF1-78F303F93AC3}) (Version: 12 - CyberLink Corp.)
CyberLink PowerDirector 12 Content Pack Premium (x32 Version: 12 - CyberLink Corp.) Hidden
CyberLink WaveEditor 2 (HKLM-x32\...\InstallShield_{324F76CC-D8DD-4D87-B77D-D4AF5E1AA7B3}) (Version: 2.0.4203 - CyberLink Corp.)
CyberLink WaveEditor 2 (x32 Version: 2.0.4203 - CyberLink Corp.) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
DFX (HKLM-x32\...\DFX) (Version: 11.109.0.0 - Power Technology)
Dolby Home Theater v4 (HKLM-x32\...\{B26438B4-BF51-49C3-9567-7F14A5E40CB9}) (Version: 7.2.8000.17 - Dolby Laboratories Inc)
ESET Smart Security (HKLM\...\{293ADC3B-DCF3-44C2-9CE8-19DD2B4F7646}) (Version: 8.0.312.0 - ESET, spol s r. o.)
EVE Online (remove only) (HKLM-x32\...\EVE) (Version:  - CCP Games Ltd.)
EVEMon (HKLM-x32\...\EVEMon) (Version: 1.9.3 - battleclinic.com)
Geeks3D.com FurMark 1.9.2 (HKLM-x32\...\{2397CAD4-2263-4CD0-96BE-E43A980B9C9A}_is1) (Version:  - Geeks3D.com)
Google Chrome (HKCU\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Heaven DX11 Benchmark version 3.0 (HKLM\...\Unigine Heaven DX11 Benchmark (Basic Edition)_is1) (Version: 3.0 - Unigine Corp.)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.45.15 - Oracle Corporation) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Flight Simulator X (x32 Version: 10.0.61355.0 - Microsoft Game Studios) Hidden
Microsoft Flight Simulator X Service Pack 1 (x32 Version: 10.0.61355.0 - Microsoft Game Studios) Hidden
Microsoft Flight Simulator X Service Pack 2 (HKLM-x32\...\{4847BBB9-EADD-4C92-90BF-4223B0892FF6}) (Version: 10.0.61472.0 - Microsoft Game Studios)
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6425.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Rise Of Nations (HKLM-x32\...\RiseOfNations 1.0) (Version:  - Microsoft)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Mumble 1.2.8 (HKLM-x32\...\{A9DBD31A-A09F-4C7E-86D1-3B21C59000D1}) (Version: 1.2.8 - Thorvald Natvig)
NewBlue Video Essentials for PowerDirector (HKLM\...\NewBlue Video Essentials for Cyberlink) (Version: 3.0 - NewBlue)
NewBlue Video Essentials II for PowerDirector (HKLM\...\NewBlue Video Essentials II for Cyberlink) (Version: 3.0 - NewBlue)
NewBlue Video Essentials III for PowerDirector (HKLM\...\NewBlue Video Essentials III for Cyberlink) (Version: 3.0 - NewBlue)
Platform (x32 Version: 1.42 - VIA Technologies, Inc.) Hidden
Project Reality: BF2 (HKLM\...\Project Reality: BF2 (pr)_is1) (Version: v1.2 - Project Reality)
PunkBuster for Battlefield Vietnam (HKLM-x32\...\{D07643A3-CE41-4286-8C78-EB9C83E76DDB}) (Version:  - )
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.49.927.2011 - Realtek)
Realtek Ethernet Diagnostic Utility (HKLM-x32\...\{DADC7AB0-E554-4705-9F6A-83EA82ED708E}) (Version: 1.006 - Realtek)
Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6650 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7106 - Realtek Semiconductor Corp.)
Rise of Nations Thrones and Patriots (HKLM-x32\...\RiseofNationsExpansion 1.0) (Version:  - )
Sapphire TRIXX (HKLM-x32\...\Sapphire TRIXX) (Version:  - )
Skype™ 7.4 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.4.102 - Skype Technologies S.A.)
SmartSound Quicktracks 5 (HKLM-x32\...\InstallShield_{2F8BA3FD-1FA9-4279-B696-712ABB12F09F}) (Version: 5.1.8 - SmartSound Software Inc.)
SmartSound Quicktracks 5 (x32 Version: 5.1.8 - SmartSound Software Inc.) Hidden
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.31064 - TeamViewer)
Vector Land Class Libraries (HKLM-x32\...\Vector Land Class Libraries) (Version: 1.4 - Vector Land Class)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.42 - VIA Technologies, Inc.)
VLC media player 1.1.11 (HKLM-x32\...\VLC media player) (Version: 1.1.11 - VideoLAN)
VLC North Island Airfield Pack (HKLM-x32\...\VLC North Island Airfield Pack) (Version: 1.22 - VectorLandClass)
VLC South Island Airfield Pack 1.0 (HKLM-x32\...\VLC South Island Airfield Pack) (Version: 1.0 - Vector Land Class)
War Thunder Launcher 1.0.1.432 (HKLM-x32\...\{ed8deea4-29fa-3932-9612-e2122d8a62d9}}_is1) (Version:  - Gaijin Entertainment)
WinRAR 4.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.10.0 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 24%
Total physical RAM: 8156.62 MB
Available physical RAM: 6160.74 MB
Total Pagefile: 16311.43 MB
Available Pagefile: 13943.07 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.32 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:111.69 GB) (Free:56.22 GB) NTFS
2 Drive d: (BFV_1) (CDROM) (Total:0.62 GB) (Free:0 GB) CDFS
3 Drive e: (Storage) (Fixed) (Total:931.51 GB) (Free:572.96 GB) NTFS
 
========================= Users: ========================================
User accounts for \\SPIKE2-PC
 
Administrator            Guest                    Spike2                   
 
**** End of log ****
 


Edited by hamluis, 08 May 2015 - 09:05 AM.


#7 hamluis

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Posted 08 May 2015 - 09:16 AM

All significant errors relate to Internet connectivity and system defenses...no critical updates installed since Windows install until this month...1 svchost process with almost 2GB RAM usage.

 

Moving to Am I Infected forum where the more knowledgeable can take a look.

 

Louis.



#8 Sintharius

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Posted 08 May 2015 - 09:26 AM

Hi there,

Please uninstall Spybot Search & Destroy - its detection rate is poor and TeaTimer interferes with malware removal.

After that please run these.

Security Check by screen317
  • Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt. Please copy and paste the contents of the log in your next reply.

===

Emsisoft Emergency Kit

Please download Emsisoft Emergency Kit and save it to your desktop. Double click on the EmsisoftEmergencyKit file you downloaded to extract its contents and create a shortcut on the desktop. Leave all settings as they are and click the Extract button at the bottom. A folder named EEK will be created in the root of the drive (usually c:\).
  • After extraction please double-click on the new Start Emsisoft Emergency Kit icon on your desktop.
  • The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
  • When the update process is complete, a new button will appear in the lower-left corner that says Back. Click on this button to return to the Overview screen.
  • Click on Scan to be taken to the scan options. If you are asked if you want the scanner to scan for Potentially Unwanted Programs, then click Yes.
  • Click on the Full Scan button to start the scan.
  • When the scan is completed click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
  • When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.
  • Please save the log in Notepad on your desktop, and attach it to your next reply.
  • When you close Emsisoft Emergency Kit, it will give you an option to sign up for a newsletter. This is optional, and is not necessary for the malware removal process.
Regards,
Alex

#9 sniperNZSAS

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Posted 08 May 2015 - 03:58 PM

Thanks guys, spybot uninstalled.

screen317:

 

 

Results of screen317's Security Check version 1.001  

 Windows 7 Service Pack 1 x64 (UAC is disabled!)
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
ESET Smart Security 8.0   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Java 8 Update 45  
 Adobe Reader XI  
 Google Chrome (42.0.2311.135) 
 Google Chrome (42.0.2311.90) 
````````Process Check: objlist.exe by Laurent````````
 ESET NOD32 Antivirus egui.exe  
 ESET NOD32 Antivirus ekrn.exe  
 windows defender MpCmdRun.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 12% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

EMSISOFT:

Scanned the SSD with the OS installed and came up with two applications - "no risk". Seems to have stopped when it started trying to scan my storage drive. I'll post the results if decides to continue.
 

Edit:

Okay it took around 20 minutes but the storage drive started to scan. Picked up a couple of "no risk" applications, but that's all I could see before teamviewer crapped out so I'll have to give you guys the final result when I get home in 7 hours. But I wonder if it's something to do with my storage hard drive.. when I get home I might unplug it and boot up the computer, see if it makes a difference to the boot up time.

 


Edited by sniperNZSAS, 08 May 2015 - 05:23 PM.


#10 sniperNZSAS

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Posted 08 May 2015 - 09:09 PM

Ok here is scan log.

 

Emsisoft Emergency Kit - Version 9.0
Last update: 09/05/2015 08:22:42
User account: Spike2-PC\Spike2
 
Scan settings:
 
Scan type: Full Scan
Objects: Rootkits, Memory, Traces, C:\, E:\
 
Detect PUPs: On
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off
 
Scan start: 09/05/2015 08:23:26
C:\ProgramData\apn detected: Application.AppInstall (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\SYSTWEAK detected: Application.InstallAd (A)
E:\Downloads\DTLite4491-0356.exe detected: Application.Win32.InstallAd (A)
E:\Downloads\pc-wizard_2013.2.12-setup.exe detected: Application.Win32.AdProtect (A)
 
Scanned 427243
Found 4
 
Scan end: 09/05/2015 11:10:34
Scan time: 2:47:08
 
E:\Downloads\pc-wizard_2013.2.12-setup.exe Quarantined Application.Win32.AdProtect (A)
E:\Downloads\DTLite4491-0356.exe Quarantined Application.Win32.InstallAd (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\SYSTWEAK Quarantined Application.InstallAd (A)
C:\ProgramData\apn Quarantined Application.AppInstall (A)
 
Quarantined 4

Edited by sniperNZSAS, 08 May 2015 - 11:17 PM.


#11 Sintharius

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Posted 09 May 2015 - 01:15 AM

Hi there,

Emsisoft did not turn up anything meaningful... please run these next.

Malwarebytes Anti-Malware

Download Malwarebytes Anti-Malware from here.

Double click on the file mbam-setup-2.x.x.xxxx.exe to install the application. (x.x.xxxx is the version)
  • Follow the prompt. At the end place a checkmark in Launch Malwarebytes Anti-Malware, then choose Finish.
  • When MBAM opens it will says Your database is out of date. Choose Fix Now.
  • Click on the Scan tab at the top of the window, choose Threat Scan, then Scan Now.
  • If you receive a message that updates are available, choose Update Now button (the scan will start after updates are completed).
  • Please be patient as the scan will take some time.
  • If MBAM detected threats, choose Quarantine for all items, then click Apply Actions.
  • While still on the Scan tab, choose View detailed log. In the window that opens, click the Export button, choose Text file (*.txt) and save the log to your Desktop.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


===

Farbar Service Scanner

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
Regards,
Alex

#12 sniperNZSAS

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Posted 09 May 2015 - 05:33 AM

Hi, Mbam:

 

 

Malwarebytes Anti-Malware

www.malwarebytes.org
 
Scan Date: 09/05/2015
Scan Time: 22:21:15
Logfile: mbam.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.05.09.01
Rootkit Database: v2015.04.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Spike2
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 387889
Time Elapsed: 5 min, 17 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 2
PUP.Optional.AZLyrics.A, C:\Users\Spike2\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.azlyrics.com_0.localstorage, , [65306c252466ab8be7ca13d14bb8748c], 
PUP.Optional.AZLyrics.A, C:\Users\Spike2\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.azlyrics.com_0.localstorage-journal, , [623300912268df571e9312d2768dfb05], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

No option to quarantine, so I just clicked remove on two PUPs it found.

FSS:

 

Farbar Service Scanner Version: 17-01-2015

Ran by Spike2 (administrator) on 09-05-2015 at 22:33:13
Running from "E:\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****

 


 



#13 Sintharius

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Posted 09 May 2015 - 05:39 AM

Hi there,

Can you try Windows Update again? If it still throws an error we'll look into fixing options.

Regards,
Alex

#14 sniperNZSAS

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Posted 09 May 2015 - 03:46 PM

Hi I tried it the day after I posted this and it updated fine. I'll try again and see if there are any more updates but it downloaded all available a couple of days ago. 

I'm not sure there is a virus or malware causing this. The network issues seem to be resolved. I discovered my ISP did maintenance the night before and I had to reset my router. After that the lag spikes and packet loss were gone.

Today I started my computer up, it took 40 minutes, when I left home for work it was still a black screen with a mouse on it. So I'm going to guess not long after that it would have loaded the desktop. It's worth noting that my computer performance once the desktop is loaded is perfect. I play games fine, processing and memory usage is normal, and everything is very quick. It's only the windows loading part which can take where from 5 minutes to 20 minutes, or today, 40+ minutes. It used to only take around 30 seconds. 



#15 Sintharius

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Posted 09 May 2015 - 04:05 PM

Hi there,

Let's check your startup list.

Can you take a screenshot of the Startup list in Task Manager?

Thank you.

Regards,
Alex




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