I'm using an Acer Aspire one 13" laptop with Win 8.1, Mozzila Firefox and AVG.
Somehow i got "Istartsurf.com" on my cptr and i've spend hours and hours trying to remove it, but like a corkroach it's still there.
I've tryed numerous web sites (including yours) But without success.
Many times, when I follow the procedures from guides and tutorials I don't see what they expect me to see and certainly not the "Istartsurf.com". It's like it wasn't there (although he is, I even found out Where in the files, but that is not usefull as far as I could see).
I tryed Firefox reset, and several programs like Roguekiller, malwarebytes, Adw, C cleaner, wise cleaner etc. No luck so far and "some" scans even report "no thread (suspicious) found" and I never see the name "istartsurf.com" in lists, scans results or action reports.
Now as I can't afford to pay for all those several programs, I must admit they all are "free editions" including my AVG anti-virus.
I read several times that I should remove the unnecessary programs that are on my cptr but for many of them, I don't know what they are and if I may remove them or not.
I'm not a bigshot in computer science and I've reached the limit of my abilities. What should I do?
Thanks for helping me if possible.