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"by Super Shopping"


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#1 Rich Kelly

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Posted 04 May 2015 - 02:34 PM

    I have not posted here in a considerable amount of time but, am posting with a few different resources to see if there are answers available. First, a few details I feel might help out ... HP Pavilion a530n, running Windows XP Home SP3. My preferred Browser is Google Chrome. Avira free is my Antivirus and, Sygate Personal for my Firewall.
   Now, my issue ... The past couple of weeks, I have been plagued with this stupid banner that keeps sliding in on the right side of my screen. It came up here on Bleeping Computer as well before I logged in. The banner is roughly 1 1/2 inches wide and 4-5 inches long. Gray and orange in color. On the left vertically, is 8 Deals. across the top, says Special Deals with pictures of different items like sunglasses, shoes, etc. On the bottom horizontally, is an "i" in a circle followed by "by Super Shopping".
  I have already ran Malwarebytes and SuperAntiSpyware to try to eliminate this and it still persists.

Edited by Queen-Evie, 04 May 2015 - 02:37 PM.
moved from XP to Am I Infected

If we cn't fix it, "it" aint broke !!!

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#2 Broni

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Posted 04 May 2015 - 08:47 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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#3 Rich Kelly

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Posted 04 May 2015 - 11:56 PM

I wanted to list the logs I have so far. I have Malwarebytes 2.0.4.1028 installed but, it takes over a half hour to run. I will post that log later.First, checkup.txt ...

 
Results of screen317's Security Check version 0.99.73  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 Avira Antivirus     
 Avira APC 0.1.0.1    
 Avira      
 Sygate Personal Firewall    
 Avira successfully updated! 
`````````Anti-malware/Other Utilities Check:````````` 
 MVPS Hosts File  
 SpywareBlaster 5.0    
 SUPERAntiSpyware     
 CCleaner     
 Java 8 Update 31  
 Java version out of Date! 
 Adobe Flash Player 17.0.0.169  
 Adobe Reader XI  
 Google Chrome 42.0.2311.135  
 Google Chrome 42.0.2311.90  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbam.exe  
 Avira Antivir avgnt.exe 
 Avira Antivir avguard.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:: 0% 
````````````````````End of Log`````````````````````` 
 
Next, FSS ...
 

Farbar Service Scanner Version: 17-01-2015
Ran by Owner (administrator) on 04-05-2015 at 22:54:51
Running from "C:\Documents and Settings\Owner\My Documents"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
Srservice Service is not running. Checking service configuration:
The start type of Srservice service is OK.
The ImagePath of Srservice service is OK.
The ServiceDll of Srservice service is OK.
 
sr Service is not running. Checking service configuration:
The start type of sr service is set to Disabled. The default start type is Boot.
The ImagePath of sr: "\SystemRoot\System32\DRIVERS\sr.sys".
 
 
System Restore Policy: 
========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR"=DWORD:1
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Other Services:
==============
 
 
File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
 
Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3) wpsdrvnt(9) 
0x0A000000040000000100000002000000030000000A0000000500000009000000080000000600000007000000
IpSec Tag value is correct.
 
**** End of log **** 
 

 
 

If we cn't fix it, "it" aint broke !!!

#4 Rich Kelly

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Posted 05 May 2015 - 12:38 AM

I wanted to include the minitoolbox result file but, I am having issues posting it. I feel this is due to the fact I am using a Hosts file from mvps.org and it is too extensive so I can not post such a large file. Do you NEED the current file I am using or should I attempt to reset the hosts file back to the default? Microsoft is suppose to have a kb article (#972034) on how to do so.


If we cn't fix it, "it" aint broke !!!

#5 Rich Kelly

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Posted 05 May 2015 - 01:35 AM

Malwarebytes detected nothing so, there was no Scan log.


If we cn't fix it, "it" aint broke !!!

#6 Rich Kelly

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Posted 05 May 2015 - 10:48 AM

For MBAR Cleanup; ... "Congratulations, no cleanup is required!" "Scan finished: No malware found!" There is no "mbar-log-{date} (xx-xx-xx).txt" Following is a copy of system-log.txt ...

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 5.1.2600 Windows XP Service Pack 3 x86
 
Account is Administrative
 
Internet Explorer version: 8.0.6001.18702
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 0.997000 GHz
Memory total: 1073004544, free: 375091200
 
Downloaded database version: v2015.05.04.07
Downloaded database version: v2015.04.21.01
Downloaded database version: v2015.04.22.01
Initializing...
=======================================
------------ Kernel report ------------
     05/05/2015 01:44:49
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\System32\DRIVERS\WMILIB.SYS
isapnp.sys
pci.sys
pciide.sys
\WINDOWS\System32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
PartMgr.sys
VolSnap.sys
atapi.sys
fasttx2k.sys
\WINDOWS\System32\DRIVERS\SCSIPORT.SYS
disk.sys
\WINDOWS\System32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
PxHelp20.sys
KSecDD.sys
WudfPf.sys
Ntfs.sys
NDIS.sys
viaagp1.sys
Teefer.sys
SISAGPX.sys
ohci1394.sys
\WINDOWS\System32\DRIVERS\1394BUS.SYS
nv_agp.sys
Mup.sys
\SystemRoot\System32\DRIVERS\nic1394.sys
\SystemRoot\System32\DRIVERS\fdc.sys
\SystemRoot\System32\DRIVERS\parport.sys
\SystemRoot\System32\DRIVERS\serial.sys
\SystemRoot\System32\DRIVERS\serenum.sys
\SystemRoot\System32\DRIVERS\i8042prt.sys
\SystemRoot\System32\DRIVERS\PS2.sys
\SystemRoot\System32\DRIVERS\kbdclass.sys
\SystemRoot\System32\DRIVERS\mouclass.sys
\SystemRoot\System32\DRIVERS\usbohci.sys
\SystemRoot\System32\DRIVERS\USBPORT.SYS
\SystemRoot\System32\DRIVERS\usbehci.sys
\SystemRoot\System32\DRIVERS\NVENET.sys
\SystemRoot\system32\drivers\ALCXWDM.SYS
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\System32\DRIVERS\imapi.sys
\SystemRoot\System32\Drivers\ElbyCDFL.sys
\??\C:\WINDOWS\System32\drivers\pfc.sys
\SystemRoot\System32\Drivers\AFS2K.SYS
\SystemRoot\System32\DRIVERS\cdrom.sys
\SystemRoot\System32\DRIVERS\redbook.sys
\SystemRoot\System32\DRIVERS\AGRSM.sys
\SystemRoot\System32\DRIVERS\USBD.SYS
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\System32\DRIVERS\nv4_mini.sys
\SystemRoot\System32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\AmdK8.sys
\SystemRoot\System32\DRIVERS\audstub.sys
\SystemRoot\System32\DRIVERS\rasl2tp.sys
\SystemRoot\System32\DRIVERS\ndistapi.sys
\SystemRoot\System32\DRIVERS\ndiswan.sys
\SystemRoot\System32\DRIVERS\raspppoe.sys
\SystemRoot\System32\DRIVERS\raspptp.sys
\SystemRoot\System32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\psched.sys
\SystemRoot\System32\DRIVERS\msgpc.sys
\SystemRoot\System32\DRIVERS\ptilink.sys
\SystemRoot\System32\DRIVERS\raspti.sys
\SystemRoot\System32\DRIVERS\termdd.sys
\SystemRoot\System32\DRIVERS\swenum.sys
\SystemRoot\System32\DRIVERS\update.sys
\SystemRoot\System32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\DRIVERS\usbhub.sys
\SystemRoot\System32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\System32\DRIVERS\tcpip.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\??\C:\WINDOWS\system32\drivers\wpsdrvnt.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\ssmdrv.sys
\SystemRoot\System32\DRIVERS\srvkp.sys
\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
\SystemRoot\System32\DRIVERS\rdbss.sys
\SystemRoot\System32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\System32\DRIVERS\ipnat.sys
\SystemRoot\System32\Drivers\BANTExt.sys
\SystemRoot\system32\DRIVERS\avkmgr.sys
\SystemRoot\system32\DRIVERS\avipbb.sys
\??\C:\WINDOWS\System32\Drivers\sunkfilt.sys
\SystemRoot\System32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\DRIVERS\usbprint.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\System32\DRIVERS\arp1394.sys
\SystemRoot\System32\Drivers\Fastfat.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\nv4_disp.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\avgntflt.sys
\SystemRoot\System32\DRIVERS\ndisuio.sys
\SystemRoot\SYSTEM32\Drivers\wg3n.sys
\SystemRoot\SYSTEM32\Drivers\wg4n.sys
\SystemRoot\SYSTEM32\Drivers\wg5n.sys
\SystemRoot\SYSTEM32\Drivers\wg6n.sys
\SystemRoot\System32\DRIVERS\mrxdav.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\ParVdm.SYS
\SystemRoot\System32\Drivers\ElbyCDIO.sys
\??\C:\WINDOWS\system32\drivers\mviddnt.sys
\SystemRoot\System32\DRIVERS\secdrv.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\WINDOWS\system32\drivers\symlcbrd.sys
\SystemRoot\System32\Drivers\HTTP.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\SystemRoot\system32\drivers\kmixer.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.05.04.07
  rootkit: v2015.04.21.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff86f11ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86f42930, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff86f11ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86fdd168, DeviceName: \Device\00000071\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff86fe2198, DeviceName: \Device\Ide\IdeDeviceP0T0L0-3\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: F806F806
 
Partition information:
 
    Partition 0 type is Other (0xb)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 9359217
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 9359280  Numsec = 381341520
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 200049647616 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff86b43428, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff866fe020, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff86b43428, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86b3eea0, DeviceName: \Device\0000007b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffffff866fdab8, DeviceName: \Device\Harddisk2\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8661c538, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff866fdab8, DeviceName: \Device\Harddisk2\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86fc8598, DeviceName: \Device\0000007c\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xffffffff86b41788, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86a7b7a8, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff86b41788, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86b3ab70, DeviceName: \Device\0000007d\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xffffffff86a78ab8, DeviceName: \Device\Harddisk4\DR6\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86b5b198, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff86a78ab8, DeviceName: \Device\Harddisk4\DR6\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86a7d690, DeviceName: \Device\0000007e\, DriverName: \Driver\USBSTOR\
------------ End ----------
File "C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat" is compressed (flags = 1)
File "C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat" is compressed (flags = 1)
File "C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat" is compressed (flags = 1)
File "C:\Documents and Settings\Owner\Cookies\index.dat" is compressed (flags = 1)
File "C:\Documents and Settings\Owner\IETldCache\index.dat" is compressed (flags = 1)
File "C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat" is compressed (flags = 1)
Scan finished

If we cn't fix it, "it" aint broke !!!

#7 Rich Kelly

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Posted 05 May 2015 - 10:58 AM

My apologies, There was no mbar log at the time of my last post because I did not exit mbar at the time of my post. However, there was one created after I exited the program. The result follows ....

 

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org
 
Database version:
  main:    v2015.05.04.07
  rootkit: v2015.04.21.01
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Owner :: RIC-N-BREN [administrator]
 
5/5/2015 1:47:27 AM
mbar-log-2015-05-05 (01-47-27).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 377045
Time elapsed: 31 minute(s), 26 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

If we cn't fix it, "it" aint broke !!!

#8 Rich Kelly

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Posted 05 May 2015 - 11:08 AM

Rkill (the first link) ran successfully. Here is the result ...

 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/05/2015 11:05:11 AM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\windows\system\hpsysdrv.exe (PID: 432) [WD-HEUR]
 * C:\Documents and Settings\Owner\Local Settings\Application Data\CrossLoop\CrossLoopService.exe (PID: 2464) [UP-HEUR]
 
2 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * System Restore Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
   "DisableSR" = dword:00000001
 
 * Reparse Point/Junctions Found (Most likely legitimate)!
 
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]
 
Checking Windows Service Integrity: 
 
 * System Restore Service (srservice) is not Running.
   Startup Type set to: Automatic
 
 * System Restore Filter Driver (sr) is not Running.
   Startup Type set to: Disabled
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1 localhost
  127.0.0.1 filtered.by.edexter
  ::1 localhost #[IPv6]
  0.0.0.0 fr.a2dfp.net
  0.0.0.0 m.fr.a2dfp.net
  0.0.0.0 mfr.a2dfp.net
  0.0.0.0 ad.a8.net
  0.0.0.0 asy.a8ww.net
  0.0.0.0 static.a-ads.com
  0.0.0.0 atlas.aamedia.ro
  0.0.0.0 abcstats.com
  0.0.0.0 ad4.abradio.cz
  0.0.0.0 a.abv.bg
  0.0.0.0 adserver.abv.bg
  0.0.0.0 adv.abv.bg
  0.0.0.0 bimg.abv.bg
  0.0.0.0 ca.abv.bg
  0.0.0.0 www2.a-counter.kiev.ua
  0.0.0.0 track.acclaimnetwork.com
  0.0.0.0 accuserveadsystem.com
 
  20 out of 13978 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 05/05/2015 11:06:58 AM
Execution time: 0 hours(s), 1 minute(s), and 47 seconds(s)

If we cn't fix it, "it" aint broke !!!

#9 Rich Kelly

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Posted 05 May 2015 - 11:13 AM

I have a question regarding all these logs. I kept seeing "System Restore services not running" or, System Restore Service inactive. I have no clue when or where System Restore got turned off. Is this easily resolved? I would hate to think I need it at some point and no Restore points are available.


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#10 Broni

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Posted 05 May 2015 - 05:05 PM

Yes, system restore is not running.

Go Start>Run and type:

services.msc

Click OK.

 

Services window will open.

Scroll down to System Restore service.

Right click on it, click "Properties" and under "Startup type" select "Boot" from drop down menu.

 

Restart computer.

Post fresh FSS log.

 

What kind of issue do you have with posting MiniToolbox log?


Edited by Broni, 05 May 2015 - 05:05 PM.

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#11 Rich Kelly

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Posted 06 May 2015 - 12:22 PM

I don't know if you want this but, for your future reference, I was not able to start System Restore using the Services.msc path. Under "Startup type" there is no "Boot" choice, the three choices are Automatic, Manual and Disabled. It is set at Automatic. Service Status is Disabled. Under Service Status, I clicked the "Start" button and a banner type box came up, titled Services with a red X button on the right. in the box was a yellow triangle with an ! and the following statement.  "The System Restore Service service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts Service." with an OK button. However, with the System Restore Service highlighted in the Services window, a description comes up in the left panel, stating "To turn on the System Restore Service, from the System Restore tab in My computer > Properties". I right clicked on My Computer and selected Properties, from there I selected the System Restore tab and was able to start System restore from there.Also in the FSS report, Windows Firewall is noted as disabled. I am using Sygate Personal Firewall. 

As for posting the MiniToolbox log, as I attempted to state earlier, I do not use the default Windows Hosts file. I am using a Hosts file from mvps.org, which is designed to stop advertisements while browsing. It has over two thousand entries, which I believe, is simply too large of a file to post. As I questioned earlier, do you need the current Hosts file or, should I attempt to reset the Hosts file back to the Default? Microsoft is suppose to have a kb article (#972034) on how to do so.

Here is a copy of the fresh FSS log ...

 

Farbar Service Scanner Version: 17-01-2015
Ran by Owner (administrator) on 06-05-2015 at 11:39:53
Running from "C:\Documents and Settings\Owner\My Documents"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Other Services:
==============
 
 
File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
 
Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3) wpsdrvnt(9) 
0x0A000000040000000100000002000000030000000A0000000500000009000000080000000600000007000000
IpSec Tag value is correct.
 
**** End of log ****

If we cn't fix it, "it" aint broke !!!

#12 Broni

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Posted 06 May 2015 - 07:52 PM

FSS log looks good :)

 

MiniToolbox doesn't list all "hosts" entries but its abbreviate list.

 

In any case...

 

Upload MiniToolbox log here: http://www.sendspace.com/
Click on Browse button and navigate to the file you want to upload.
Click on Upload button.
Click on FIRST Copy Link button and paste the link in your next reply.


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#13 Rich Kelly

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Posted 06 May 2015 - 09:40 PM

https://www.sendspace.com/file/6oevm2


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#14 Broni

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Posted 06 May 2015 - 10:51 PM

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Owner (administrator) on 04-05-2015 at 23:11:30
Running from "C:\Documents and Settings\Owner\My Documents"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: DW234A-ABA A530N Manufacturer: HP Pavilion 061
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



::1 localhost
0.0.0.0 fr.a2dfp.net
0.0.0.0 m.fr.a2dfp.net
0.0.0.0 mfr.a2dfp.net
0.0.0.0 ad.a8.net
0.0.0.0 asy.a8ww.net
0.0.0.0 static.a-ads.com
0.0.0.0 atlas.aamedia.ro
0.0.0.0 abcstats.com
0.0.0.0 ad4.abradio.cz
0.0.0.0 a.abv.bg
0.0.0.0 adserver.abv.bg
0.0.0.0 adv.abv.bg
0.0.0.0 bimg.abv.bg
0.0.0.0 ca.abv.bg
0.0.0.0 www2.a-counter.kiev.ua
0.0.0.0 track.acclaimnetwork.com
0.0.0.0 accuserveadsystem.com
0.0.0.0 www.accuserveadsystem.com


127.0.0.1 localhost
127.0.0.1 filtered.by.edexter

========================= IP Configuration: ================================

NVIDIA nForce Networking Controller = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : Ric-n-Bren

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : gateway.pace.com



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . : gateway.pace.com

        Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

        Physical Address. . . . . . . . . : 00-0E-A6-AD-33-77

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.66

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.254

        DHCP Server . . . . . . . . . . . : 192.168.1.254

        DNS Servers . . . . . . . . . . . : 192.168.1.254

        Lease Obtained. . . . . . . . . . : Monday, May 04, 2015 1:21:19 PM

        Lease Expires . . . . . . . . . . : Tuesday, May 05, 2015 1:21:19 PM

Server:  homeportal
Address:  192.168.1.254

Name:    google.com
Addresses:  74.125.21.138, 74.125.21.100, 74.125.21.139, 74.125.21.102
      74.125.21.101, 74.125.21.113



Pinging google.com [74.125.21.101] with 32 bytes of data:



Reply from 74.125.21.101: bytes=32 time=2653ms TTL=41

Reply from 74.125.21.101: bytes=32 time=49ms TTL=41



Ping statistics for 74.125.21.101:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 49ms, Maximum = 2653ms, Average = 1351ms

Server:  homeportal
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.138.253.109, 98.139.183.24, 206.190.36.45



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=82ms TTL=44

Reply from 98.139.183.24: bytes=32 time=58ms TTL=44



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 58ms, Maximum = 82ms, Average = 70ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0e a6 ad 33 77 ...... NVIDIA nForce MCP Networking Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.66      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      192.168.1.0    255.255.255.0     192.168.1.66    192.168.1.66      20
     192.168.1.66  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.1.255  255.255.255.255     192.168.1.66    192.168.1.66      20
        224.0.0.0        240.0.0.0     192.168.1.66    192.168.1.66      20
  255.255.255.255  255.255.255.255     192.168.1.66    192.168.1.66      1
Default Gateway:     192.168.1.254
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)
Catalog9 02 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 20 C:\Program Files\Avira\AntiVir Desktop\avsda.dll [507984] (Avira Operations GmbH & Co. KG)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/04/2015 01:21:40 PM) (Source: ESENT) (User: )
Description: avguard (2284) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 01:21:40 PM) (Source: ESENT) (User: )
Description: avguard (2284) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 01:21:40 PM) (Source: ESENT) (User: )
Description: avguard (2284) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 01:21:40 PM) (Source: ESENT) (User: )
Description: avguard (2284) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 01:21:39 PM) (Source: ESENT) (User: )
Description: avguard (2284) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 10:05:54 AM) (Source: ESENT) (User: )
Description: avguard (956) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 10:05:54 AM) (Source: ESENT) (User: )
Description: avguard (956) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 10:05:54 AM) (Source: ESENT) (User: )
Description: avguard (956) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 10:05:54 AM) (Source: ESENT) (User: )
Description: avguard (956) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).

Error: (05/04/2015 10:05:53 AM) (Source: ESENT) (User: )
Description: avguard (956) An attempt to open the file "C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db" for read only access failed with system error 3 (0x00000003): "The system cannot find the path specified. ".  The open file operation will fail with error -1023 (0xfffffc01).


System errors:
=============
Error: (05/04/2015 01:23:33 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

Error: (05/04/2015 01:23:06 PM) (Source: Service Control Manager) (User: )
Description: The mrtRate service failed to start due to the following error:
%%2

Error: (05/04/2015 01:23:06 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Solutions Framework Service service failed to start due to the following error:
%%1053

Error: (05/04/2015 01:23:06 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the HP Support Solutions Framework Service service to connect.

Error: (05/04/2015 01:20:17 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (05/04/2015 00:25:49 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
AmdK8
avipbb
avkmgr
BANTExt
Fips
Lbd
MRxSmb
Rdbss
SASDIFSV
SASKUTIL
ssmdrv

Error: (05/04/2015 00:25:49 PM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error:
%%2

Error: (05/04/2015 00:25:49 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%2

Error: (05/04/2015 00:25:49 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with the following error:
%%2

Error: (05/04/2015 00:24:36 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}


Microsoft Office Sessions:
=========================
Error: (05/04/2015 01:21:40 PM) (Source: ESENT)(User: )
Description: avguard2284C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 01:21:40 PM) (Source: ESENT)(User: )
Description: avguard2284C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 01:21:40 PM) (Source: ESENT)(User: )
Description: avguard2284C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 01:21:40 PM) (Source: ESENT)(User: )
Description: avguard2284C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 01:21:39 PM) (Source: ESENT)(User: )
Description: avguard2284C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 10:05:54 AM) (Source: ESENT)(User: )
Description: avguard956C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 10:05:54 AM) (Source: ESENT)(User: )
Description: avguard956C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 10:05:54 AM) (Source: ESENT)(User: )
Description: avguard956C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 10:05:54 AM) (Source: ESENT)(User: )
Description: avguard956C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.

Error: (05/04/2015 10:05:53 AM) (Source: ESENT)(User: )
Description: avguard956C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\EVENTDB\gavi3.db-1023 (0xfffffc01)3 (0x00000003)The system cannot find the path specified.



=========================== Installed Programs ============================
Abacast Distributed Live (HKCU\...\Abacast Distributed Live) (Version: 2.2b1 - Abacast, Inc.)
Abacast Distributed On-Demand (HKLM\...\AbacastNode:11) (Version:  - )
ABBYY FineReader 5.0 Sprint Plus (HKLM\...\{D1696920-9794-4BBC-8A30-7A88763DE5A2}) (Version: 5.0.0.3501 - ABBYY Software House)
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.7.186 - Adobe Systems Incorporated)
Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe AIR (Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden
Adobe Atmosphere Player for Acrobat and Adobe Reader (HKLM\...\Adobe Atmosphere Player) (Version:  - )
Adobe Flash Player 17 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Media Player (HKLM\...\{95264530-5A22-8E7E-FE9D-D63A927BCAEA}) (Version: 1.7 - Adobe Systems Incorporated)
Adobe Photoshop Album 2.0.1 (HKLM\...\{8A367C28-423C-48E2-8C76-EBA1171F932A}) (Version: 2.0.1 - Adobe Systems, Inc.)
Adobe Photoshop Elements 2.0 (HKLM\...\Adobe Photoshop Elements 2.0) (Version: 2.0 - Adobe Systems, Inc.)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM\...\Adobe Shockwave Player) (Version: 11.6.3.633 - Adobe Systems, Inc.)
Adobe Studio ToolKit 1.2 (HKLM\...\{0FFFA63F-D243-4E6D-ABAF-176ED6D770C4}) (Version:  - )
AiO_Scan (Version: 5.31.1.27 - Hewlett-Packard) Hidden
AIOMinimal (Version: 5.31.1.27 - Hewlett-Packard) Hidden
AiOSoftware (Version: 5.31.1.27 - Hewlett-Packard) Hidden
Aneesoft DVD Show (HKLM\...\Aneesoft DVD Show_is1) (Version:  - Aneesoft Corporation)
Apple Application Support (HKLM\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{459699C3-9430-4381-964B-4248D87B49F9}) (Version: 6.0.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avira (HKLM\...\{b5675cc4-ab8b-4945-8c1d-4c5479556d6a}) (Version: 1.1.34.19732 - Avira Operations GmbH & Co. KG)
Avira (Version: 1.1.34.19732 - Avira Operations GmbH & Co. KG) Hidden
Avira Antivirus (HKLM\...\Avira Antivirus) (Version: 15.0.9.504 - Avira Operations GmbH & Co. KG)
Avira APC 0.1.0.1 (HKLM\...\{18948029-33D5-4B93-8275-FE1FC7A43D51}_is1) (Version: 0.1.0.1 - Avira Operations GmbH & Co. KG)
Bejeweled 2 Deluxe 1.1 (HKLM\...\Bejeweled 2 Deluxe 1.1) (Version:  - )
Belarc Advisor 8.1 (HKLM\...\Belarc Advisor) (Version:  - )
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
BurnPro Version 5.1.1 (HKLM\...\BurnPro_is1) (Version:  - )
CameraDrivers (Version: 3.1.0 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
CloneCD (HKLM\...\CloneCD) (Version:  - SlySoft)
Combined Community Codec Pack 2011-07-30 (HKLM\...\Combined Community Codec Pack_is1) (Version: 2011.07.30.0 - CCCP Project)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Copy (Version: 5.35.0.065 - Hewlett-Packard) Hidden
Coupon Printer for Windows (HKLM\...\Coupon Printer for Windows5.0.0.4) (Version: 5.0.0.4 - Coupons.com Incorporated)
CreativeProjects (Version: 5.35.0.059 - Hewlett-Packard) Hidden
CrossLoop 2.80 (HKLM\...\CrossLoop_is1) (Version: 2.80 - CrossLoop, Inc.)
Digital Photo Navigator 1.5 (HKLM\...\{CF9CD37C-E29A-11D5-AE3D-005004B8E30C}) (Version:  - )
Director (Version: 5.35.0.051 - Hewlett-Packard) Hidden
DocProc (Version: 3.5.0.0 - Hewlett-Packard) Hidden
Download App (HKCU\...\Download App) (Version: 1.5.0 - CBS Interactive)
eDexter(remove only) (HKLM\...\eDexter) (Version:  - )
Enhanced Multimedia Keyboard Solution (HKLM\...\KBD) (Version:  - )
Far Cry (Patch 1) (Version: 1.00.0000 - Ubisoft) Hidden
Fax (Version: 5.31.1.27 - Hewlett-Packard) Hidden
File Synchronizer (HKLM\...\{443A4AC7-79D6-44C2-B257-A10990AEBA40}) (Version: 3.2 - Latshaw Systems)
FLAC Frontend (HKLM\...\{B1615F2A-105F-48FD-AA3E-0BDF8B3EE644}) (Version: 2.0.6 - Xiph.org)
GdiplusUpgrade (Version: 1.00.01 - Hewlett-Packard) Hidden
getPlus® for Adobe (HKLM\...\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}) (Version: 1.5.2.29 - NOS Microsystems Ltd.)
Google Chrome (HKLM\...\Google Chrome) (Version: 42.0.2311.135 - Google Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden
Hewlett-Packard Multimedia Keyboard/Mouse Solution (HKLM\...\InstallShield_{FCD50C2E-7DB3-4C18-8D73-6E24CEBD4021}) (Version: 1.0.2.2.100504 - Hewlett-Packard)
Hewlett-Packard Multimedia Keyboard/Mouse Solution (Version: 1.0.2.2.100504 - Hewlett-Packard) Hidden
HighMAT Extension to Microsoft Windows XP CD Writing Wizard (HKLM\...\{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}) (Version: 1.1.1905.1 - Microsoft Corporation)
HiJackThis (HKLM\...\{45A66726-69BC-466B-A7A4-12FCBA4883D7}) (Version: 1.0.0 - Trend Micro)
HP Image Zone 3.5 (HKLM\...\HP Photo & Imaging) (Version: 3.5 - HP)
HP Image Zone Plus 3.5 (HKLM\...\{C6C44651-7C66-4b11-92E8-17565D3D22DD}) (Version: 3.5 - HP)
HP Instant Support (HKLM\...\HP Instant Support) (Version:  - )
HP Organize (HKLM\...\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}) (Version:  - )
HP Photo & Imaging 3.5 - HP Devices (HKLM\...\{15B9DC72-73F9-4d99-9E28-848D66DA8D99}) (Version: 3.0 - HP)
HP Product Detection (HKLM\...\{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}) (Version: 4.0.0013 - Hewlett-Packard Company)
HP PSC & OfficeJet 3.0 (HKLM\...\{F38FA38A-7E5A-4209-88ED-4DE21CD20EEF}) (Version: 3.0 - HP)
HP Support Solutions Framework (HKLM\...\{46BA0795-631B-4C3E-9E8D-8472126D3AF6}) (Version: 11.51.0047 - Hewlett-Packard Company)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
hpg2436 (Version: 3.5.0.0 - Hewlett-Packard) Hidden
hpg3970 (Version: 3.5.0.0 - Hewlett-Packard) Hidden
hpg4600 (Version: 3.5.0.0 - Hewlett-Packard) Hidden
hpg5530 (Version: 3.5.0.0 - Hewlett-Packard) Hidden
hpg8200 (Version: 3.5.0.0 - Hewlett-Packard) Hidden
HPIZ350 (Version: 35.1.2 - Hewlett-Packard) Hidden
hpmdtab (Version: 2.0.479.1607 - Hewlett-Packard) Hidden
HpSdpAppCoreApp (Version: 2.00.0000 - Hewlett-Packard) Hidden
HPSystemDiagnostics (Version: 1.5.0.0 - Your Company Name) Hidden
InstantShare (Version: 3.5.0.21 - Hewlett-Packard) Hidden
InstantShareAlert (Version: 1.00.0000 - HP) Hidden
IntelliMover Data Transfer Demo (HKLM\...\{14589F05-C658-4594-9429-D437BA688686}) (Version:  - )
InterVideo WinDVD 4 (HKLM\...\{98E8A2EF-4EAE-43B8-A172-74842B764777}) (Version: 4.0-B11.406 - InterVideo Inc.)
Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (Version: 2.8.31.13 - Oracle Corporation) Hidden
Junk Mail filter update (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Karaoke Builder CD+G Player (HKLM\...\Karaoke Builder CD+G Player) (Version:  - )
Karen's Directory Printer (HKLM\...\Karen's Directory Printer) (Version: 5.3.0.2 - Karen Kenworthy)
Learn2 Player (Uninstall Only) (HKLM\...\StreetPlugin) (Version:  - )
Legends of Eternity (HKLM\...\{AD1D5DEA-63C8-4AA6-B29A-12B4D413F9B2}) (Version: 1.0.0 - On Hand Software)
List Magic v1.0 (HKLM\...\List Magic_is1) (Version:  - mp3oholic)
Logitech Desktop Messenger (HKLM\...\{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}) (Version:  - )
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MediaFACE II (HKLM\...\{DC1D7AD2-583A-4024-9041-387E8FFA5D8C}) (Version:  - )
Memories Disc Creator 2.0 (HKLM\...\{2E132061-C78A-48D4-A899-1D13B9D189FA}) (Version: 2.0.588.1728 - Memories Disc Creator 2.0)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Choice Guard (Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Data Access Components KB870669 (HKLM\...\KB870669) (Version:  - Microsoft Corporation)
Microsoft Easy Assist v2 (HKLM\...\{326957C7-83FD-4550-A59A-849B7B4297DE}) (Version: 8.1.6416.0 - Microsoft Corporation)
Microsoft IntelliPoint 6.3 (HKLM\...\{66A9D30D-1464-4C7F-B2F3-507DADAF2595}) (Version: 6.30.191.0 - Microsoft)
Microsoft Internationalized Domain Names Mitigation APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Internet Explorer Administration Kit 5 (HKLM\...\IEAK5) (Version:  - )
Microsoft Money 2004 (HKLM\...\{1D643CD7-4DD6-11D7-A4E0-000874180BB3}) (Version: 12.0.50 - Microsoft)
Microsoft Money 2004 System Pack (HKLM\...\{8C64E145-54BA-11D6-91B1-00500462BE80}) (Version: 12.0.80 - Microsoft)
Microsoft National Language Support Downlevel APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Office Excel Viewer 2003 (HKLM\...\{90840409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Live Add-in 1.5 (HKLM\...\{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}) (Version: 2.0.4024.1 - Microsoft Corporation)
Microsoft Office Standard Edition 2003 (HKLM\...\{91120409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office XP Professional with FrontPage (HKLM\...\{90280409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Office XP Resource Kit (HKLM\...\{90240409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.2627.01 - Microsoft Corporation)
Microsoft Office XP Standard (HKLM\...\{90120409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Plus! Digital Media Edition (HKLM\...\{C6A7AF96-4EB1-4AAE-8318-1AB393C64F88}) (Version: 1.1.0.2423 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Windows XP Video Decoder Checkup Utility (HKLM\...\DECCHECK) (Version:  - )
Microsoft Works 7.0 (HKLM\...\{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}) (Version: 07.02.0808 - Microsoft Corporation)
mIRC (HKLM\...\mIRC) (Version: 6.21 - mIRC Co. Ltd.)
Monkey's Audio (HKLM\...\Monkey's Audio_is1) (Version:  - )
MSN Music Assistant (HKLM\...\MSN Music Assistant) (Version:  - )
MSVCRT (Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 6.0 Parser (KB933579) (HKLM\...\{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}) (Version: 6.10.1200.0 - Microsoft Corporation)
Multimedia Card Reader (HKLM\...\InstallShield_{EF9967D8-1999-4260-ACC2-86901AA36650}) (Version: 6.12 - )
Multimedia Card Reader (Version: 6.12 - ) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - )
NVIDIA Ethernet Driver (HKLM\...\NVIDIA Ethernet Driver) (Version:  - )
NVIDIA GART Driver (HKLM\...\NVIDIA GART Driver) (Version:  - )
OLYMPUS Digital Camera Updater (HKLM\...\{D18925CE-5AF9-4394-8EF7-1081FFE7E98B}) (Version: 1.2.0 - OLYMPUS IMAGING CORP.)
OLYMPUS Viewer 3 (HKLM\...\{1B28182C-253F-4CFE-AF4A-87CB416D5F73}) (Version: 1.0.0 - OLYMPUS IMAGING CORP.)
OpenAL (HKLM\...\OpenAL) (Version:  - )
OpenMG Limited Patch 4.7-07-14-05-01 (HKLM\...\OpenMG HotFix4.7-07-13-22-01) (Version:  - )
OpenMG Secure Module 4.7.00 (HKLM\...\InstallShield_{CCD663AE-610D-4BDF-AAB0-E914B044527D}) (Version: 4.7.00.12140 - Sony Corporation)
OpenMG Secure Module 4.7.00 (Version: 4.7.00.12140 - Sony Corporation) Hidden
overland (Version: 2.1.6.2 - HP) Hidden
PC-Doctor for Windows (HKLM\...\{1F7CCFA3-D926-4882-B2A5-A0217ED25597}) (Version:  - )
PhotoGallery (Version: 5.35.0.059 - Hewlett-Packard) Hidden
Port Forward Network Utilities (HKLM\...\{88B1D36C-7B70-4C48-8D2F-AAB956ECF4C3}) (Version: 2.0.9 - Portforward, LLC)
PowerCinema NE for Everio (HKLM\...\{39CEE1F2-12B6-4C50-9131-04BFCA110578}) (Version:  - )
PrintScreen (Version: 5.35.0.035 - Hewlett-Packard) Hidden
PS2 (HKLM\...\PS2) (Version:  - )
Python 2.2 combined Win32 extensions (HKLM\...\Python 2.2 combined Win32 extensions) (Version:  - )
Python 2.2.1 (HKLM\...\Python 2.2.1) (Version: 2.2.1 - PythonLabs at Zope Corporation)
QFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
Quicken 2004 (HKLM\...\InstallShield_{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8}) (Version: 13.00.0000 - Intuit)
Quicken 2004 (Version: 13.00.0000 - Intuit) Hidden
QuickProjects (Version: 5.35.0.047 - Hewlett-Packard) Hidden
QuickShare (HKLM\...\{1B325F70-A984-421E-8407-06683E6EF03B}) (Version: 1.90.60.12091 - Linkury Inc.)
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Readme (Version: 5.31.1.27 - Hewlett-Packard) Hidden
RealArcade (HKLM\...\RealArcade 1.2) (Version:  - )
RealDownloader (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek AC'97 Audio (HKLM\...\{FB08F381-6533-4108-B7DD-039E11FBC27E}) (Version: 5.36 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recuva (HKLM\...\Recuva) (Version: 1.48 - Piriform)
Request Slip Generator (HKLM\...\{01448544-2F67-4AA9-986B-07110B29EBFC}) (Version: 1.1 - Latshaw Systems)
Rhapsody Player Engine (HKLM\...\{22DE1881-9D24-4981-B5CC-EC7E9F2F4D52}) (Version: 1.1.0 - RealNetworks)
Road Runner Medic 5.4 (HKLM\...\TWC_RoadRunnerMedic) (Version:  - )
Scan (Version: 3.5.0.0 - Hewlett-Packard) Hidden
ScanToWeb (HKLM\...\{EBAE381B-60A6-4863-AA9F-FCAB755BC9E5}) (Version:  - )
Segoe UI (Version: 14.0.4327.805 - Microsoft Corp) Hidden
Service Controller XP (HKLM\...\Service Controller XP) (Version:  - )
SkinsHP1 (Version: 5.35.0.043 - Hewlett-Packard) Hidden
SkinsHP2 (Version: 5.35.0.043 - Hewlett-Packard) Hidden
Sonic Update Manager (HKLM\...\{09DA4F91-2A09-4232-AB8C-6BC740096DE3}) (Version: 2.9 - Sonic Solutions)
SonicStage 4.3 (HKLM\...\{A0EB195B-5876-48E6-879D-33D4B2102610}) (Version: 4.3 - Sony Corporation)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
SpywareBlaster 5.0 (HKLM\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.0.1118 - SUPERAntiSpyware.com)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Sygate Personal Firewall (HKLM\...\{F34D9A5F-484A-4E31-A9D3-908CB265B289}) (Version: 5.6.2808 - Sygate Technologies, Inc.)
System Requirements Lab (HKLM\...\SystemRequirementsLab) (Version:  - )
Tag&Rename 3.8.5 (HKLM\...\Tag&Rename_is1) (Version: 3.8.5 - Softpointer Inc)
TeamViewer 10 (HKLM\...\TeamViewer) (Version: 10.0.40642 - TeamViewer)
The Motion Pixels Movie Player (HKLM\...\The Motion Pixels Movie Player) (Version:  - )
Toolkit View(HP) (HKLM\...\HPTOOLKIT) (Version:  - )
TrayApp (Version: 5.35.0.035 - Hewlett-Packard) Hidden
TUGZip 3.5 (HKLM\...\TUGZip_is1) (Version:  - Christian Kindahl)
UltraVnc (HKLM\...\Ultravnc2_is1) (Version: 1.1.9.0 - uvnc bvba)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 2.6.1f3_31223 - Unity Technologies ApS)
Unload (Version: 3.5.0 - Hewlett-Packard) Hidden
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2808679) (HKLM\...\KB2808679) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
WebFldrs XP (Version: 9.50.6513 - Microsoft Corporation) Hidden
WebReg (Version: 5.31.0.147 - Hewlett-Packard) Hidden
Winamp (HKLM\...\Winamp) (Version: 5.65  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0) (HKLM\...\E77704EF5E71F4F18CADFBFA68595AFE036D5D97) (Version: 09/09/2009 1.0.0.0 - OLYMPUS IMAGING CORP.)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.7.0017.0 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Internet Explorer 7 (Version: 20061027.150806 - Microsoft Corporation) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Live Call (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Essentials (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (HKLM\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live Toolbar (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows Search 4.0 (HKLM\...\KB940157) (Version: 04.00.6001.503 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinX DVD Ripper (HKLM\...\WinX DVD Ripper_is1) (Version:  - Digiarty Software,Inc.)
WMP Tag Plus version 2.1 (HKLM\...\{80C3019B-3BA4-4674-AC90-A0B402593BA5}_is1) (Version: 2.1 - BM-productions)
Xiph.Org Open Codecs 0.85.17777 (HKLM\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 61%
Total physical RAM: 1023.3 MB
Available physical RAM: 390.75 MB
Total Pagefile: 2248.63 MB
Available Pagefile: 1100.89 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.66 MB

========================= Partitions: =====================================

2 Drive c: (HP_PAVILION) (Fixed) (Total:181.84 GB) (Free:56.42 GB) NTFS
3 Drive d: (HP_RECOVERY) (Fixed) (Total:4.45 GB) (Free:0.52 GB) FAT32

========================= Users: ========================================

User accounts for \\RIC-N-BREN

Administrator            ASPNET                   Guest                    
HelpAssistant            Owner                    SUPPORT_388945a0         
SUPPORT_fddfa904         

========================= Restore Points ==================================


**** End of log ****
 


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#15 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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Posted 06 May 2015 - 10:51 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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