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office 365 exchange


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#1 Rothmeier08

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Posted 04 May 2015 - 01:57 PM

I'm currently the networking administrator at a large vet clinic. I've implemented office 365 in our system mainly for calendar usage. I currently have an issue where office 2010 keeps prompting for a password. I can connect via phone and Web Access. Using the 2010 outlook on the PC I can't connect to the exchange server. Everyone else can, but I can't get Pauls to connect. Any thoughts? I've changed passwords hosted through godaddy.com. there is only one outlook profile too.


Edited by hamluis, 04 May 2015 - 03:53 PM.
Moved from Win 7 to Business Apps - Hamluis.


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#2 coxchris

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Posted 04 May 2015 - 03:13 PM

Did the previous computers have office 2010 or any office installation besides Pauls computer

 

Is this email address google base?

 

I had this problem before when a computer on a network couldn't add a appointment. 


Edited by coxchris, 04 May 2015 - 03:13 PM.

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#3 Rothmeier08

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Posted 05 May 2015 - 08:04 AM

Yes every client is running Office 2010.  They were each upgraded from 2007 in 2012.  The addresses are not google based.  xxxxx@fmtvets.com for example.  I think I need to either uninstall the program and reinstall with new profile.  I'll just move the .pst to my thumb drive.  If this doesn't work, then I will contact godaddy.com.  This is just odd..



#4 coxchris

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Posted 05 May 2015 - 09:33 AM

Back up PST file. Do a repair installation first (office 365 will reinstall) Delete Outlook profile 

 

Is your configurations and port numbers correct in Paul's computer compare one from a working machine to his 


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