Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

windows update hanging and comp freezing even in safemode


  • Please log in to reply
5 replies to this topic

#1 guitarzanaz

guitarzanaz

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Fountain Hills, Arizona
  • Local time:06:33 AM

Posted 03 May 2015 - 07:40 PM

I noticed my apps started hanging to where I would have to close with task manager or the "x" button on the top corner. I also noticed when I went to windows recovery the little status icon would just stay on there. So I went to safemode and it was freezing less, but the Windows update was still doing the same thing. And it just completely froze even in safemode to where I had to press control alt delete which worked to unfreeze it. Does this sound like a hardware issue? Thanks!



BC AdBot (Login to Remove)

 


#2 guitarzanaz

guitarzanaz
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Fountain Hills, Arizona
  • Local time:06:33 AM

Posted 14 May 2015 - 07:46 AM

No replies??? Blasphemy!!!!

#3 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:02:33 PM

Posted 14 May 2015 - 08:21 AM

Hi there,

Let's see what is going on.

MiniToolbox by Farbar

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

===

ik5xYHs.pngSpeccy - Publish a snapshot
Follow the instructions below to download and install Speccy, then to publish a snapshot of your system information:
  • Download and install Speccy from Piriform (the download will start automatically a few seconds after clicking on the Speccy link);
    Note: You can opt-out the Google Toolbar installation if you want;
  • Once Speccy is installed, launch the program and give it a good minute to load all your system information;
  • After that, click on the File menu in the top left corner, and select Publish Snapshot;
  • A window will appear asking you to confirm your decision to publish a snapshot. Click on Yes;
  • A new window will appear after, with a URL link to your snapshot. Click on Copy to Clipboard button to copy that URL to your clipboard, then paste it in your next reply and post it;
Regards,
Alex

Edited by Alexstrasza, 14 May 2015 - 08:22 AM.


#4 FinnBigge

FinnBigge

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne
  • Local time:11:33 PM

Posted 15 May 2015 - 05:56 AM

Note : When you use the "Refresh your PC" tool, your computer will restore the current Windows installation to the original installation version. This method requires you to reinstall all updates that are not included on the installation. Applications that you installed from disc or websites will be removed. You will find a list of removed applications on your desktop.
 
1. Turn off your computer manually by pressing the power button.
2. Start your computer by pressing the power button.
3. At the logon screen, tap or click the power icon in the lower-right corner.
4. Press the Shift key, and then tap or click Restart.
5. On the Choose an option page, tap or click Troubleshoot, and then tap or click Advanced options.
6. Tap or click Refresh your PC.
7. Under Refresh your PC, tap or click Next.
8. Follow the instructions on the screen.
 
This Steps helped me to  resolve my problem.. I got this steps from Microsoft's website.


#5 guitarzanaz

guitarzanaz
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Fountain Hills, Arizona
  • Local time:06:33 AM

Posted 21 September 2015 - 02:13 PM

Sorry, I just checked this site again. The issue cleared up for a bit and now the windows update is hanging again.

 

Here is the Results.txt

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Gregory (administrator) on 21-09-2015 at 11:52:34
Running from "C:\Users\Gregory\Downloads"
Microsoft Windows 8.1  (X64)
Model: HP 250 G1 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Network
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/21/2015 11:49:25 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifest.

Error: (09/21/2015 10:39:40 AM) (Source: Application Hang) (User: )
Description: The program SystemSettings.exe version 6.3.9600.17489 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1c28

Start Time: 01d0f410b19ae86b

Termination Time: 72

Application Path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe

Report Id: b5f7cee4-6087-11e5-bf25-9cb654492277

Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy

Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

Error: (09/20/2015 10:55:17 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 116c

Start Time: 01d0f4310617abfd

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 53ac6b62-6025-11e5-bf25-9cb654492277

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 10:25:14 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: a6c

Start Time: 01d0f42cd4cd38a1

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 21b5c7d0-6021-11e5-bf25-9cb654492277

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 09:55:13 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c7c

Start Time: 01d0f428a2faaa00

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: f0151e35-601c-11e5-bf25-9cb654492277

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 09:25:12 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 234c

Start Time: 01d0f42471aa5088

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: be9dc189-6018-11e5-bf25-9cb654492277

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 08:55:16 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1bdc

Start Time: 01d0f4203fe9ef9c

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 8e4adcd2-6014-11e5-bf25-9cb654492277

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 07:55:09 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 209c

Start Time: 01d0f417dcf0a74d

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 2a2efda9-600c-11e5-bf25-9cb654492277

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 06:38:05 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80070005

Error: (09/20/2015 05:55:16 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20911 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1cf8

Start Time: 01d0f407152e1395

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe

Report Id: 63e2c325-5ffb-11e5-bf25-9cb654492277

Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe

Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1


System errors:
=============
Error: (09/21/2015 11:52:22 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

Error: (09/21/2015 11:52:17 AM) (Source: DCOM) (User: GREGORYJANTZENS)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}


Microsoft Office Sessions:
=========================
Error: (09/21/2015 11:49:25 AM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_6240b9c7ecbd0bda.manifestC:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0.manifestC:\Users\Gregory\Downloads\esetsmartinstaller_enu.exe

Error: (09/21/2015 10:39:40 AM) (Source: Application Hang)(User: )
Description: SystemSettings.exe6.3.9600.174891c2801d0f410b19ae86b72C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exeb5f7cee4-6087-11e5-bf25-9cb654492277windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel

Error: (09/20/2015 10:55:17 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20911116c01d0f4310617abfd4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe53ac6b62-6025-11e5-bf25-9cb654492277microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 10:25:14 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20911a6c01d0f42cd4cd38a14294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe21b5c7d0-6021-11e5-bf25-9cb654492277microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 09:55:13 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20911c7c01d0f428a2faaa004294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exef0151e35-601c-11e5-bf25-9cb654492277microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 09:25:12 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20911234c01d0f42471aa50884294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exebe9dc189-6018-11e5-bf25-9cb654492277microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 08:55:16 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.209111bdc01d0f4203fe9ef9c4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe8e4adcd2-6014-11e5-bf25-9cb654492277microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 07:55:09 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20911209c01d0f417dcf0a74d4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe2a2efda9-600c-11e5-bf25-9cb654492277microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

Error: (09/20/2015 06:38:05 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80070005

Error: (09/20/2015 05:55:16 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.209111cf801d0f407152e13954294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe63e2c325-5ffb-11e5-bf25-9cb654492277microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1


=========================== Installed Programs ============================

4 Elements II (HKLM-x32\...\WTA-6edbb705-a4dc-4790-a139-f55b1c53c326) (Version: 2.2.0.98 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
ActiveState Komodo IDE 9.0.0 (HKLM-x32\...\{BC86C9FD-31AF-4B85-8E2D-2B502A092CD7}) (Version: 9.0.0 - ActiveState Software Inc.)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.6.156 - Adobe Systems, Inc.)
Airport Mania (HKLM-x32\...\WTA-01cd6b56-536f-44f4-a9ab-d229cd251d0c) (Version: 2.2.0.95 - WildTangent) Hidden
Azteca (HKLM-x32\...\WTA-a483696b-fdf7-433a-bf9f-42e0d651981a) (Version: 2.2.0.97 - WildTangent) Hidden
Bejeweled 3 (HKLM-x32\...\WTA-1efb75d9-b373-47f2-af9a-217b5e73e07e) (Version: 2.2.0.98 - WildTangent) Hidden
Bounce Symphony (HKLM-x32\...\WTA-4adc894f-7c3d-401c-9484-5ebe828ff159) (Version: 2.2.0.97 - WildTangent) Hidden
Build-a-lot (HKLM-x32\...\WTA-9667dae5-4022-4f34-ac44-61302f1cad1c) (Version: 2.2.0.98 - WildTangent) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.17 - Piriform)
CPUID CPU-Z 1.69.2 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Cradle Of Egypt Collector's Edition (HKLM-x32\...\WTA-e88d274b-fa8d-430b-aa17-e6dab93b96ef) (Version: 2.2.0.110 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-17958f71-7821-40f8-975a-59bd323f1f8b) (Version: 2.2.0.98 - WildTangent) Hidden
Curse at Twilight (HKLM-x32\...\WTA-ead51ef9-b761-4153-b627-8aade47f501f) (Version: 3.0.2.32 - WildTangent) Hidden
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3.5901 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.8.4420 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.5108 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Delicious: Emily's Childhood Memories Premium Edition (HKLM-x32\...\WTA-ae8862a6-2187-4df8-97b6-183f645f47a9) (Version: 3.0.2.32 - WildTangent) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
EPSON NX620 Series Printer Uninstall (HKLM\...\EPSON NX620 Series) (Version:  - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Farm Frenzy (HKLM-x32\...\WTA-58282fd9-cd17-4ea3-a411-d9ea062fe072) (Version: 2.2.0.98 - WildTangent) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-3fa938e6-2f10-4182-949e-295de9a96aec) (Version: 2.2.0.110 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
House of 1000 Doors: Family Secrets (HKLM-x32\...\WTA-a86fa63d-7932-458a-9d99-da4eebe1c662) (Version: 2.2.0.98 - WildTangent) Hidden
HP Documentation (HKLM-x32\...\{8C1ADF61-4F87-44BC-804C-C20FC70D98BB}) (Version: 1.4.0.0 - Hewlett-Packard)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6317.4309 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{DEF23826-DB71-4654-BC00-D5D6C20802EA}) (Version: 1.1.4 - Hewlett-Packard Company)
HP Utility Center (HKLM\...\{73237EBB-B26F-4628-8754-4EFE563D72E9}) (Version: 2.1.5 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
HPDetect (HKLM-x32\...\{CCCDD476-98F9-4B06-91DB-23F27CEC3BE1}) (Version: 1.0.0.0 - HP)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1011 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2932 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Java 8 Update 31 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418031F0}) (Version: 8.0.310 - Oracle Corporation)
Java SE Development Kit 8 Update 25 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180250}) (Version: 8.0.250.18 - Oracle Corporation)
Jewel Match 3 (HKLM-x32\...\WTA-f4766d57-61d9-4b75-bda1-77b1a9730663) (Version: 2.2.0.98 - WildTangent) Hidden
Kaspersky Internet Security (HKLM-x32\...\{653C1B5A-3287-47B1-8613-0745D4E771C4}) (Version: 15.0.0.463 - Kaspersky Lab) Hidden
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{653C1B5A-3287-47B1-8613-0745D4E771C4}) (Version: 15.0.0.463 - Kaspersky Lab)
Kits Configuration Installer (HKLM-x32\...\{B74E65FD-CC47-41C5-4B89-791A3F61942D}) (Version: 8.100.25984 - Microsoft) Hidden
Luxor Evolved (HKLM-x32\...\WTA-1d13f407-097a-4db5-9256-2cd53db30e78) (Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (HKLM-x32\...\WTA-2954cab4-186f-4e89-83fc-fa25073d6cef) (Version: 2.2.0.95 - WildTangent) Hidden
Mahjongg Dimensions Deluxe: Tiles in Time (HKLM-x32\...\WTA-134b11c4-7eb3-4c8a-ba2f-23190f974092) (Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4745.1002 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{58FED865-4F13-408D-A5BF-996019C4B936}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{D411E9C9-CE62-4DBF-9D92-4CB22B750ED5}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{5BABDA39-61CF-41EE-992D-4054B6649A9B}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{ED6C77F9-4D7E-447C-9EC0-9A212D075535}) (Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.3.5716 - Mozilla)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Mystery P.I. - Curious Case of Counterfeit Cove (HKLM-x32\...\WTA-cc4a9d93-ba65-423e-8f1c-5a37aae30178) (Version: 2.2.0.98 - WildTangent) Hidden
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.9.2 - Notepad++ Team)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4745.1002 - Microsoft Corporation) Hidden
Peggle Nights (HKLM-x32\...\WTA-4e860a42-5e98-47bc-848e-be3e2a62093d) (Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-4d2ad1a1-2671-494c-943e-ab63a4d57c00) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-862e10da-7af8-41b8-9b26-6c68e3e11f67) (Version: 2.2.0.97 - WildTangent) Hidden
Python 2.7.10 (HKLM-x32\...\{E2B51919-207A-43EB-AE78-733F9C6797C2}) (Version: 2.7.10150 - Python Software Foundation)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.226 - Qualcomm Atheros Communications)
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
QuickBooks (HKLM-x32\...\{424104AD-BEC6-441D-ADE9-F6662FEEA4BA}) (Version: 24.0.4007.2403 - Intuit Inc.) Hidden
QuickBooks Pro 2014 (HKLM-x32\...\{4A21D17E-2FE8-42CD-88B7-ACF8E8860834}) (Version: 24.0.4005.2403 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.20.815.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6849 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.29053 - Realtek Semiconductor Corp.)
Roads of Rome 3 (HKLM-x32\...\WTA-53783183-c395-4845-8b03-5ed590498513) (Version: 2.2.0.98 - WildTangent) Hidden
Royal Envoy 2 Collector's Edition (HKLM-x32\...\WTA-8d194f3a-a441-498e-9e58-51dad34f9fcf) (Version: 3.0.2.32 - WildTangent) Hidden
SDK Debuggers (HKLM-x32\...\{9274C832-3D8A-A294-FDE8-8B9272357098}) (Version: 8.100.26837 - Microsoft Corporation) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.18.8 - Synaptics Incorporated)
Tales of Lagoona (HKLM-x32\...\WTA-c435e8f4-c51e-4ff1-a9a6-64f2bccb5c50) (Version: 2.2.0.110 - WildTangent) Hidden
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Vacation Quest™ - Australia (HKLM-x32\...\WTA-13f2b550-ac32-4bd8-b374-3dac12759b56) (Version: 3.0.2.32 - WildTangent) Hidden
Viewpoint Media Player (HKLM-x32\...\ViewpointMediaPlayer) (Version:  - )
WampServer 2.5 (HKLM-x32\...\WampServer 2_is1) (Version:  - Hervé Leclerc (HeL))
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.10.5 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Software Development Kit for Windows 8.1 (HKLM-x32\...\{dfe9c941-2d53-42eb-8631-05ab80216136}) (Version: 8.100.26837 - Microsoft Corporation)
Youda Jewel Shop (HKLM-x32\...\WTA-e9064cd3-2ac9-4ed4-a262-2327f0e0ad75) (Version: 3.0.2.32 - WildTangent) Hidden
Zuma's Revenge (HKLM-x32\...\WTA-e70e740d-a4a2-4938-9861-f179c5ee2209) (Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================

Name: Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Description: Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: Qualcomm Atheros Communications
Service: BTHUSB
Device ID: USB\VID_0CF3&PID_3121\6&24857DEF&0&1
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


**** End of log ****



#6 guitarzanaz

guitarzanaz
  • Topic Starter

  • Members
  • 33 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Fountain Hills, Arizona
  • Local time:06:33 AM

Posted 21 September 2015 - 02:16 PM

for some reason it's not letting me paste the speccy link. I'll try to post that link again later






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users