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When I Delete Trustin Registry Entry, Trustcleaner Reinstalls!


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#1 unloaded

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Posted 03 July 2006 - 09:12 PM

[font=Arial]It seems that I have cleared Trust cleaner with norton antivirus 2006 and spyware doctor 3.8 and xoftspy4.22. Each one of them did not find any infections whatsoever, however, when I tried to delete the registry key from Hkey_Current_User\Software\TrustIn, the spyware seems to have an automatic execution from the registry that I have deleted, which the program reinstalled itself again, can anyone help to solve this problem? How can I delete the entry without the program(Trust Cleaner)reinstalls again? I have tried deleting the registry key in safemode, however when I switched back to normal mode, Trust Cleaner appeared again. With Norton antivirus 2006 and spyware doctor 3.8 and xoftspy4.22, they can find the infection but not in the registry key, therefore I need help for cleaning this infection!! Any idea?

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#2 quietman7

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Posted 03 July 2006 - 09:30 PM

Welcome unloaded

We have a self-help section for removing common malware.

Please see the self-help tutorial How To Remove Trust Cleaner (removal Instructions).
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#3 unloaded

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Posted 03 July 2006 - 09:36 PM

I have read and done the removal instructions of Trust Cleaner, however, there is still one registry key remaining at Hkey_Current_User\Software\TrustIn, that if I delete it, Trust Cleaner would reinstall again, I have tried to delete it for many times!!
By the way, what does FixTC.reg do? I did not see any changes after rebooting from safemode.

Edited by unloaded, 03 July 2006 - 09:41 PM.


#4 unloaded

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Posted 04 July 2006 - 12:38 AM

yes!! I found the problem, I delete most recent dll. in windows and windows\system32 and fixed it.

#5 quietman7

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Posted 04 July 2006 - 04:56 AM

Good job. Glad to hear you resolved this.

Now you should SET A NEW RESTORE POINT to prevent reinfection from an old restore point. Any malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to set a new RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
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#6 unloaded

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Posted 04 July 2006 - 05:44 AM

Thanks, thanks alot

#7 quietman7

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Posted 04 July 2006 - 06:35 AM

:thumbsup:
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