I am trying to put my computer back to factory settings (wipe everything on C: and make it like I just brought it).
I didn't have my recovery CD's, so I ordered it from Dell and got a thumb drive in the mail. I put it in and also changed the boot options so it would point to the usb port first. I started thee computer and it goes to the usb drive and says that it is loading files and then it goes to the recovery & restore window and then after about 3 minutes it says missing files and quits. I have also tried the restore option when you hit f12 and it does not give me the option to restore, it gives me the option to go back to earlier today, but that is it. I called dell and informed them that I was having this trouble and they wanted $129 to tell me anything. I told them that something was wrong with their thumb drive and they said no, it is with your computer. I just figured something was wrong with the recovery partition, so I am here to try and see if I can learn to fix it myself with somebody's help
I have a
Dell XPS 8300
i5-2320 CPU @ 3.00GHz
Microsoft Windows 7 Home Premium
The picture is what I get when I go to command prompt and type diskpart and then list volume
Thank you for any and all help