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Shrinking C drive


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3 replies to this topic

#1 jah'rakhal

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Posted 02 May 2015 - 01:34 AM

My C drive's space is shrinking rapidly,I ran avast,avira,kaspersky anti virus scan,Malwarebytes Antimalware scan and i got nothing

 

I haven't done any big updates, windows updates are off

 

Any help wud b welcome

 

Thanks

 



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#2 boopme

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Posted 04 May 2015 - 09:21 PM

Hi jan

We should get a deeper look. Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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#3 jah'rakhal

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Posted 12 May 2015 - 12:33 PM

Thank you for the reply

 

I have switched off the laptop for a week

 

I will post the FRST log now

 

It would also help to know if the laptop shud be switched off for a few days like a week for the reply.....there was a sudden increase of 5 gb yesterday after avast anti virus update :rolleyes: ,God knows why I didn't even scan with it  (15 GB still missing though) :blush:

 

Thank you in advance for your help



#4 Animal

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Posted 12 May 2015 - 01:03 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/575966/shrinking-c-drive/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

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