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al file cripted

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2 replies to this topic

#1 robbyrobby


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Posted 02 May 2015 - 12:52 AM

Good morning,
Yesterday afternoon I suddenly caught a virus that quickly scrambled countless files, images, documents, music, office files ... in short, everything and more ... then changed the desktop becoming all red and opened a inside window where it says this:
"Warning !! You have a computer found pirated content! All your files are encrypted! To decrypt files you need visit the site
http://utrozen.pixub.com and follow the instructions posted on it. If the site is for some reason unavailable
refer to the stoppirates@yahoo.com. Your id 335495.
You can enter a password 5 times. Above this
limit, all files will be deleted! Independent attempts to decrypt the data can lead to Their loss. "
I immediately despatched malwaresbytes actually found and deleted the virus ... I also did a scan with spybot and then adwcleaner ... and after I rebuilt with malwaresbytes who meanwhile was updated and still has no more 'found anything .... I like avira antivirus with win7 ultimate ... I still found going on computer resources and on C:> properties> earlier, dates prior to the casino and entering I saw them I clean files and usable .... I saved then (we work with the PC) the entire desktop on a clean hd ext so as not to lose the various works in progress and administration ... after coming back to see if the programs work because I do not everything is ok ... many programs do not start and it is obvious that some of these files is encrypted ...
I saw that there are several online sites that offer assistance by sending an encrypted file and then specify the tool to decrypt it all but I have not found ...
I ask for help I'm in trouble I have to do?
Hello and thanks

Edited by hamluis, 02 May 2015 - 07:03 AM.
Closed per request - Hamluis.

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#2 Aura


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Posted 02 May 2015 - 01:06 AM

Hi robbyrobby :)

You have been infected with TorrentLocker, which is a Cryptoware which tries to copy-cat Cryptolocker. There's currently a Support thread open on TorrentLocket. I suggest you to post in it to seek assistance and get answers to your questions if you have any. This is in order to get all the information centralized in one place, and avoid having hundreds of threads created for the same issue.

TorrentLocker Support and Discussion Thread (CryptoLocker copycat)

If you wish to learn more about the TorrentLocker infection, you can consult the FAQ on it, hosted on BleepingComputer.

TorrentLocker (fake CryptoLocker) Ransomware Information Guide and FAQ

Sadly, there's no way to decrypt the files encrypted by TorrentLocker right now for free. A solution might be discovered in the future, but it's still uncertain. For now, you can hold on to your encrypted files, and back them up on another storage media in hope for that solution to come one day. You can also try to restore your files using their "Precedent Version", but newer variants of TorrentLocker will attempt to delete these copies. However, if the process fails, you'll be able to use that method to restore your files. It's all explained in the FAQ.

I also suggest you to not pay any website to decrypt your files, since like I said, there's no way to decrypt them for free for now. To avoid confusion, I reported this thread to a Moderator to get it closed.

Good luck!

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#3 quietman7


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Posted 02 May 2015 - 03:21 PM

...I saw that there are several online sites that offer assistance by sending an encrypted file and then specify the tool to decrypt it all...

FYI...You have to be careful when conducting Google searches on the Internet as there is a lot of misinformation out there. When searching for malware removal assistance (and removal guides) on the Internet, it is not unusual to find numerous hits from untrustworthy and scam sites which mis-classify detections or provide misleading information. This is deliberately done more as a scam to entice folks into buying an advertised fix or removal tool. In some cases if the fix is a free download, users may be enticed to download a malicious file or be redirected to a malicious web site. If the information is provided by a "so-called" Tech Support site, you are typically referred to contact their support staff for assistance if (when) the suggested instructions do not work. In most cases that assistance is only provided for a fee and many times the actual amount is not disclosed until after you have committed yourself. Do not follow such advice or download any removal tools from unknown or untrusted web sites.
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