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Windows 7 home version information popup "Dell datasafe backup has quit working"

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#1 Autodidact7


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Posted 01 May 2015 - 12:55 PM

The above subject line information is the printed text information:  The popup box was entitled " An Unhandled Exception occurred.  Application will exit  


I am a computer dummy, but I desire very badly to learn much, much more about computers. 


Plz inform me of the following:  What does this mean?  What significance does this error have in the operation of my computer system (My DELL is 5-6  yrs. dated)?  Is this a serious or potential fatal error?  Will my system crash?  How can I rectify/resolve this issue?


If this information is not significant, how do I turn - off the popup to prevent it from popping - up every time I turn on the computer.


Thank you



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#2 bludgard


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Posted 01 May 2015 - 01:14 PM

Dell datasafe backup is a backup program provided by Dell.

If it was me: I would back up all files/folders held dear to external media (several DVDs, flash drive, external hard drive or the like).

Then I would either uninstall the software (if not used) via Programs and Features or just disable the start-up entry via Autoruns for Windows.

If one relies on Dells backup software; then maybe a factory reset (after backing up files/folders) or a reinstall of this optional software (which can likely be found on Dells support site) may sort the issue.


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