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infected with dregol search


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2 replies to this topic

#1 DottieR

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Posted 30 April 2015 - 03:05 PM

I had a mind lapse and got caught by a phony flash player update today.

 

Now infected with Dregol Search.

 

I ran AVG and it found some adware thing.

 

I can't run MBM, says it is out of date, even after I redownloaded the free one.

 

So I did a system restore to 4 days ago.

 

It is still coming up in my browser. I had reset my preferences first thing, but it did no good.

 

I thought maybe it was in Firefox, but I.E. is infected and I never use that.

 

I am drawing a blank since even system restore won't get rid of it.



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#2 Sintharius

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Posted 30 April 2015 - 03:22 PM

Hello there :)

Please follow the instructions below. If you do not understand anything, feel free to stop and ask.

MiniToolbox by Farbar

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
===

Farbar Service Scanner

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
===

AdwCleaner by Xplode

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait a bit.
  • Click on I agree button.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, ensure that all items are checked and click on the Cleaning button.
  • AdwCleaner will asks to reboot to finish cleaning.
  • A log will open when the system finishes rebooting. Please copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
===

Junkware Removal Tool

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
===

ESET Online Scanner

You will need to use Internet Explorer for this scan.
  • Hold down Ctrl and click here to open ESET Online Scanner in a new window.
  • Click the ESET Online Scanner button.
  • Put a checkmark in "YES, I accept the Terms of Use."
  • Click Start.
  • Accept any security warnings from your browser.
  • Under Scan settings, put a checkmark in Scan Archives.
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Scan.
  • ESET Online Scanner will automatically update and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats.
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
Please report on the status of your computer after you have finished with the steps.

Regards,
Alex

#3 boopme

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Posted 30 April 2015 - 03:23 PM

Please see this topic...

http://www.bleepingcomputer.com/forums/t/574858/what-is-the-best-way-to-get-rid-of-drego-search/


Closing this one

Edited by boopme, 30 April 2015 - 03:23 PM.

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