Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Securityhelper.dll


  • This topic is locked This topic is locked
13 replies to this topic

#1 coolboy12

coolboy12

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:02 AM

Posted 30 April 2015 - 12:32 PM

Hi!

 

Could you please help me removing this pain?

 

 

 

 

 

I'm stuck trying to delete this


Edited by coolboy12, 30 April 2015 - 12:44 PM.


BC AdBot (Login to Remove)

 


#2 coolboy12

coolboy12
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:02 AM

Posted 30 April 2015 - 12:44 PM

I am sorry it seems there is a problem with files:

 

https://www.dropbox.com/s/c5xzowd6hsqceeo/Addition.txt?dl=0

https://www.dropbox.com/s/uau3dsczvpvv9mx/FRST.txt?dl=0

 

 

Here there are from dropbox


Edited by coolboy12, 30 April 2015 - 12:44 PM.


#3 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:01:02 PM

Posted 05 May 2015 - 04:11 AM

Hello! Welcome to BleepingComputer Forums! :welcome:
My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

 

Please download the latest version of Farbar Recovery Scan Tool and save it to your desktop. Don't kill any malicious processes at your own.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Make sure that Addition.txt is checked before you press the Scan button.
  • Press Scan button.
  • It will make 2 logs (FRST.txt and Addition.txt) in the same directory the tool is run. Please copy and paste them to your reply.

 

 

Regards,

Georgi


cXfZ4wS.png


#4 coolboy12

coolboy12
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:02 AM

Posted 05 May 2015 - 04:39 AM

Thanks,

 

Here they are:

 

https://www.dropbox.com/s/bdompcznkozsyry/FRST.txt?dl=0

https://www.dropbox.com/s/fkj2pwrsedswc4v/Addition.txt?dl=0

 

I can't past them because it seems they have a few more kb than the 512 allowed!



#5 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:01:02 PM

Posted 05 May 2015 - 05:29 PM

Hi,

 

 

You use a lot of cracks/keygens. This is playing with fire though.

Avoid using cracks and unknown programs from sources you don't trust. There are MANY alternative open-source applications.

Malware writers just love cracks and keygens, and will often attach malicious code into them. By using cracks and/or keygens, you are asking for problems.

So my advice is - stay away from them!

 

 

 

Please download the following file => [attachment=164524:fixlist.txt] and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

 

Let me know how are things after the fix above.

 

 

Regards,

Georgi


cXfZ4wS.png


#6 coolboy12

coolboy12
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:02 AM

Posted 07 May 2015 - 11:24 AM

Hi,

 

 

Here it is:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 06-05-2015 01
Ran by Tiago at 2015-05-07 17:18:47 Run:1
Running from C:\Users\Tiago\Downloads
Loaded Profiles: Tiago (Available profiles: Tiago)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
start
CreateRestorePoint:
CloseProcesses:
HKLM-x32\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [0PerformanceMonitor] -> {3B5B973C-92A4-4855-9D3F-0F3D23332208} => C:\ProgramData\Microsoft\Performance\Monitor\PerformanceMonitor.dll [2015-04-29] ()
C:\ProgramData\Microsoft\Performance
end
*****************
 
Restore point was successfully created.
Processes closed successfully.
HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\0PerformanceMonitor" => Key deleted successfully.
"HKCR\CLSID\{3B5B973C-92A4-4855-9D3F-0F3D23332208}" => Key deleted successfully.
 
"C:\ProgramData\Microsoft\Performance" directory move:
 
Could not move "C:\ProgramData\Microsoft\Performance" directory. => Scheduled to move on reboot.
 
 
=> Result of Scheduled Files to move (Boot Mode: Normal) (Date&Time: 2015-05-07 17:19:34)<=
 
C:\ProgramData\Microsoft\Performance => Is moved successfully.
 
==== End of Fixlog 17:19:34 ====
 
 
 
 
Thank you very much. Great community. I will behave more securelly.
 
Thanks


#7 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:01:02 PM

Posted 07 May 2015 - 11:53 AM

Hi,

 

Let's check for malware leftovers:

 

 

STEP 1

 

 

Please download Malwarebytes Anti-Malware 2.1.6.1022 Final to your desktop.
 

  • Double-click mbam-setup-2.1.6.1022.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
  • Click Finish.
  • On the Settings tab > Detection and Protection subtab, Detection Options, tick the box 'Scan for rootkits'.
  • Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • With some infections, you may see this message box.
    • 'Could not load DDA driver'
  • Click 'Yes' to this message, to allow the driver to load after a restart.
  • Allow the computer to restart. Continue with the rest of these instructions.
  • When the scan is complete, click Apply Actions.
  • Wait for the prompt to restart the computer to appear, then click on Yes.
  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

 

 

STEP 2

 

 

 

1.Please download HitmanPro.

  • For 32-bit Operating System - dEMD6.gif.
  • This is the mirror - dEMD6.gif
  • For 64-bit Operating System - dEMD6.gif
  • This is the mirror - dEMD6.gif

2.Launch the program by double clicking on the 5vo5F.jpg icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).

Note: If the program won't run please then open the program while holding down the left CTRL key until the program is loaded.

3.Click on the next button. You must agree with the terms of EULA. (if asked)

4.Check the box beside "No, I only want to perform a one-time scan to check this computer".

5.Click on the next button.

6.The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.

7.When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!

 

6-scanfin-choose.jpg
 
8.Click on the next button.

9.Click on the "Save Log" button.

10.Save that file to your desktop and post the content of that file in your next reply.
 
Note: if there isn't a dropdown menu when the scan is done then please don't delete anything and close HitmanPro

Navigate to C:\ProgramData\HitmanPro\Logs open the report and copy and paste it to your next reply.

 

Note: Programdata is hidden by default. Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

 

 

 

STEP 3

 

 

emsisoft_emergency_kit.pnglogo.png

  • Download EmsisoftEmergencyKit, run the exe and extract the content in a folder of your choice like (C:\EEK) by clicking the Extract button.
  • Double-click the desktop-shortcut called Start Emsisoft Emergency Kit to start the tool.
  • Click on the "Yes" button when asked to obtain the latest malware definitions.
  • Once the update is complete click "Scan".
  • Click on the "Yes" button when asked to enable the scan for Potentially Unwanted Applications.
  • Next click on the Full Scan. When the scan complete, click on the View Report button (don't delete or quarantine anything).
  • Please copy and paste the content of the report in your next reply.

 

 

 

STEP 4

 

 

Also let's check for outdated and vulnerable software on your pc

 

 

Download Security Check by screen317 from here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

 

and then if there aren't any issues left I'll give you my final recommendations.

Let me know for any remaining issues.

 

 

Regards,

Georgi


cXfZ4wS.png


#8 coolboy12

coolboy12
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:02 AM

Posted 07 May 2015 - 03:03 PM

Here are the reports:
 
HITMAN
 
HitmanPro 3.7.9.241
www.hitmanpro.com
 
   Computer name . . . . : TIAGO-PC
   Windows . . . . . . . : 6.3.0.9600.X64/4
   User name . . . . . . : TIAGO-PC\Tiago
   UAC . . . . . . . . . : Enabled
   License . . . . . . . : Trial (30 days left)
 
   Scan date . . . . . . : 2015-05-07 20:23:31
   Scan mode . . . . . . : Normal
   Scan duration . . . . : 3m 13s
   Disk access mode  . . : Direct disk access (SRB)
   Cloud . . . . . . . . : Internet
   Reboot  . . . . . . . : No
 
   Threats . . . . . . . : 0
   Traces  . . . . . . . : 45
 
   Objects scanned . . . : 1,704,459
   Files scanned . . . . : 62,387
   Remnants scanned  . . : 459,081 files / 1,182,991 keys
 
Suspicious files ____________________________________________________________
 
   C:\Program Files\Digital Power Station\Digital Power Station.exe
      Size . . . . . . . : 6,172,520 bytes
      Age  . . . . . . . : 2.0 days (2015-05-05 19:53:57)
      Entropy  . . . . . : 6.7
      SHA-256  . . . . . : E9F4764DDD2CCAE06368D9AA6C23B00B8B0A1AF64011AE0D2F3544B5B4FE18AA
      Product  . . . . . : Digital Power Station
      Publisher  . . . . : Bongiovi Acoustics
      Description  . . . : Digital Power Station
      Version  . . . . . : 1.2.3
      Copyright  . . . . : (c) Bongiovi Acoustics 2013.  All rights reserved.
      RSA Key Size . . . : 2048
      Gossip . . . . . . : Digital Power Station
      Parent Name  . . . : C:\windows\explorer.exe
      LanguageID . . . . : 1033
      Authenticode . . . : Invalid
      Running processes  : 6352
      Fuzzy  . . . . . . : 34.0
         Program is altered or corrupted since it was code signed by its author. This is typical for malware and pirated software.
         Uses the Startup folder in the Start Menu to run each time the user logs on.
         Program is running but currently exposes no human-computer interface (GUI).
         Program starts automatically without user intervention.
         Time indicates that the file appeared recently on this computer.
         The file is in use by one or more active processes.
      Startup
         C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp\Digital Power Station.lnk
      References
         C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Bongiovi Acoustics\Digital Power Station.lnk
 
   C:\Program Files\PowerISO\PowerISO.exe
      Size . . . . . . . : 3,328,312 bytes
      Age  . . . . . . . : 6.1 days (2015-05-01 17:14:37)
      Entropy  . . . . . : 5.9
      SHA-256  . . . . . : B78CCE2F3FCCC6D0206598234A5E930CBB31AFDA8B877016A443AFE36A663E3B
      Product  . . . . . : PowerISO
      Publisher  . . . . : Power Software Ltd
      Description  . . . : PowerISO
      Version  . . . . . : 6.2.0.0
      Copyright  . . . . : Copyright (C) 2004-2015
      RSA Key Size . . . : 2048
      LanguageID . . . . : 1033
      Authenticode . . . : Invalid
      Fuzzy  . . . . . . : 22.0
         Program is altered or corrupted since it was code signed by its author. This is typical for malware and pirated software.
         Time indicates that the file appeared recently on this computer.
      References
         C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerISO\PowerISO.lnk
         C:\Users\Public\Desktop\PowerISO.lnk
      Forensic Cluster
         -0.4s C:\Program Files\PowerISO\
         -0.4s C:\Program Files\PowerISO\setup64.exe
         -0.4s C:\Windows\System32\drivers\scdemu.sys
         -0.2s C:\Program Files\PowerISO\Lang\
         -0.2s C:\Program Files\PowerISO\Lang\SimpChinese.lng
         -0.2s C:\Program Files\PowerISO\Lang\TradChinese.lng
         -0.2s C:\Program Files\PowerISO\Lang\italian.lng
         -0.2s C:\Program Files\PowerISO\Lang\Polish.lng
         -0.2s C:\Program Files\PowerISO\Lang\french.lng
         -0.2s C:\Program Files\PowerISO\Lang\Arabic.lng
         -0.1s C:\Program Files\PowerISO\Lang\Bulgarian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Korean.lng
         -0.1s C:\Program Files\PowerISO\Lang\czech.lng
         -0.1s C:\Program Files\PowerISO\Lang\Lithuanian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Greek.lng
         -0.1s C:\Program Files\PowerISO\Lang\Spanish.lng
         -0.1s C:\Program Files\PowerISO\Lang\Turkish.lng
         -0.1s C:\Program Files\PowerISO\Lang\Hungarian.lng
         -0.1s C:\Program Files\PowerISO\Lang\German.lng
         -0.1s C:\Program Files\PowerISO\Lang\Russian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Japanese.lng
         -0.1s C:\Program Files\PowerISO\Lang\slovenian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Swedish.lng
         -0.1s C:\Program Files\PowerISO\Lang\Norsk.lng
         -0.1s C:\Program Files\PowerISO\Lang\Portuguese(Brazil).lng
         -0.1s C:\Program Files\PowerISO\Lang\Dutch.lng
         -0.1s C:\Program Files\PowerISO\Lang\Thai.lng
         -0.1s C:\Program Files\PowerISO\Lang\danish.lng
         -0.1s C:\Program Files\PowerISO\Lang\Ukrainian.lng
         -0.1s C:\Program Files\PowerISO\Lang\croatian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Farsi.lng
         -0.1s C:\Program Files\PowerISO\Lang\Belarusian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Armenian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Serbian(cyrl).lng
         -0.1s C:\Program Files\PowerISO\Lang\Malay.lng
         -0.1s C:\Program Files\PowerISO\Lang\Bosnian.lng
         -0.1s C:\Program Files\PowerISO\Lang\Slovak.lng
         -0.0s C:\Program Files\PowerISO\Lang\Vietnamese.lng
         -0.0s C:\Program Files\PowerISO\Lang\kazakh.lng
         -0.0s C:\Program Files\PowerISO\Lang\Indonesian.lng
         -0.0s C:\Program Files\PowerISO\Lang\Azerbaijani.lng
         -0.0s C:\Program Files\PowerISO\Lang\Urdu(Pakistan).lng
         -0.0s C:\Program Files\PowerISO\Lang\Romanian.lng
         -0.0s C:\Program Files\PowerISO\Lang\Finnish.lng
         -0.0s C:\Program Files\PowerISO\piso.exe
          0.0s C:\Program Files\PowerISO\PowerISO.exe
          0.1s C:\Program Files\PowerISO\lame_enc.dll
          0.1s C:\Program Files\PowerISO\libFLAC.DLL
          0.1s C:\Program Files\PowerISO\MACDll.DLL
          0.1s C:\Program Files\PowerISO\PowerISO.chm
          0.1s C:\Program Files\PowerISO\Readme.txt
          0.1s C:\Program Files\PowerISO\License.txt
          0.1s C:\Program Files\PowerISO\History.txt
          0.1s C:\Program Files\PowerISO\PWRISOSH.DLL
          0.1s C:\Program Files\PowerISO\PWRISOVM.EXE
          0.2s C:\Program Files\PowerISO\uninstall.exe
          0.2s C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerISO\
          0.2s C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerISO\Uninstall PowerISO.lnk
          0.2s C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerISO\PowerISO Help.lnk
          0.3s C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerISO\PowerISO.lnk
          0.3s C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerISO\PowerISO Virtual Drive Manager.lnk
          0.3s C:\Users\Public\Desktop\PowerISO.lnk
 
   C:\Users\Tiago\Downloads\FRST64.exe
      Size . . . . . . . : 2,102,272 bytes
      Age  . . . . . . . : 0.1 days (2015-05-07 17:18:27)
      Entropy  . . . . . : 7.5
      SHA-256  . . . . . : 0042486483333A54E0919A8AAD21F9E37C4EDE0C7B620A6CD962990C0F5A70FA
      Needs elevation  . : Yes
      Fuzzy  . . . . . . : 24.0
         Program has no publisher information but prompts the user for permission elevation.
         Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
         Authors name is missing in version info. This is not common to most programs.
         Version control is missing. This file is probably created by an individual. This is not typical for most programs.
         Time indicates that the file appeared recently on this computer.
      References
         HKU\S-1-5-21-2867061165-2518904005-1674102928-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\Tiago\Downloads\FRST64 (2).exe.ApplicationCompany
         HKU\S-1-5-21-2867061165-2518904005-1674102928-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache\C:\Users\Tiago\Downloads\FRST64 (2).exe.FriendlyAppName
      Forensic Cluster
         -22.5s C:\Users\Tiago\AppData\Local\Temp\CVREAEC.tmp.cvr
         -20.9s C:\FRST\Quarantine\C\ProgramData\Microsoft\Performance\Monitor\temp\tmpF170.tmp
         -16.8s C:\Users\Tiago\AppData\Local\Temp\SpotifyCrashService\crash_service.log
         -16.1s C:\Users\Tiago\AppData\Local\Microsoft\Office\OTele\{6669A9E6-432B-499C-ADAB-AFBF26C6D7A6} - 6088 - OTele.dat
         -16.1s C:\Users\Tiago\AppData\Local\Microsoft\Office\OTele\{5CBE7CB6-8592-4D00-8E75-6A7D656B27D4} - 6088 - OTele.dat
         -13.8s C:\Users\Tiago\AppData\Local\Spotify\offline.bnk
         -13.6s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\
         -13.6s C:\Users\Tiago\AppData\Local\Spotify\Storage\00\
         -13.2s C:\Users\Tiago\AppData\Local\Spotify\Storage\fe\
         -12.5s C:\Users\Tiago\AppData\Local\Spotify\Apps\artist.spa
         -12.5s C:\Users\Tiago\AppData\Local\Spotify\Apps\browse.spa
         -11.7s C:\Users\Tiago\AppData\Roaming\Adobe\CoreSync\GUDE\gude-2015-05-07.log
         -11.0s C:\Users\Tiago\AppData\Local\Spotify\Data\46\
         -10.1s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\Cookies
         -10.1s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\Cookies-journal
         -9.9s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\index
         -9.9s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\data_0
         -9.9s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\data_1
         -9.9s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\data_2
         -9.9s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\data_3
         -9.5s C:\Users\Tiago\AppData\Local\Temp\tmp6492aaaaaa
         -9.3s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_000259
         -8.6s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_00025a
         -8.2s C:\Users\Tiago\AppData\Local\Spotify\Data\24\
         -6.9s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_00025b
         -6.7s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_00025c
         -6.6s C:\Users\Tiago\AppData\Local\Spotify\Data\08\
         -6.6s C:\Users\Tiago\AppData\Local\Spotify\Data\e4\
         -6.6s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_00025d
         -6.4s C:\Users\Tiago\AppData\Local\Spotify\Data\cc\
         -6.2s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_00025e
         -5.4s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_00025f
         -4.9s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_000260
         -4.6s C:\Users\Tiago\AppData\Local\Spotify\Data\97\
         -4.6s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_000261
         -4.3s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_000262
         -4.2s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_000263
         -3.9s C:\Users\Tiago\AppData\Local\Spotify\Data\18\
         -3.6s C:\Users\Tiago\AppData\Local\Spotify\Data\9c\
         -3.6s C:\Users\Tiago\AppData\Local\Spotify\Data\9c\9c065edbc50aeb728f34c3654d3f1d76b2a323e7.file
         -3.5s C:\Users\Tiago\AppData\Local\Temp\scoped_dir6780_17256\f_000001
         -0.1s C:\Users\Tiago\AppData\Local\Spotify\Browser\f_000264
          0.0s C:\Users\Tiago\Downloads\FRST64.exe
         19.4s C:\FRST\Logs\ct
         19.4s C:\Users\Tiago\Downloads\Fixlog.txt
 
 
Cookies _____________________________________________________________________
 
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ad.360yield.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.2xbpub.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.adplxmd.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.creative-serving.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.mediade.sk
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.p161.net
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.pubmatic.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.stickyadstv.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ads.torrentco.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:adtech.de
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:adtechus.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:advertising.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:at.atwola.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:barclaycard2012.solution.weborama.fr
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:bs.serving-sys.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:burstnet.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:casalemedia.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:cmpmedica.112.2o7.net
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:collective-media.net
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:cstatic.weborama.fr
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:doubleclick.net
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:media6degrees.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:moveup.solution.weborama.fr
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:revsci.net
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:ru4.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:securitasdirectpt.solution.weborama.fr
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:serving-sys.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:smartadserver.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:statcounter.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:stats.merriam-webster.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:track.adform.net
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:tradedoubler.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:tribalfusion.com
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:weborama.fr
   C:\Users\Tiago\AppData\Local\Google\Chrome\User Data\Default\Cookies:yadro.ru
 
 
 
Emsisoft
 

Emsisoft Emergency Kit - Version 9.0
Last update: 07-May-15 6:55:03 PM
User account: TIAGO-PC\Tiago
 
Scan settings:
 
Scan type: Full Scan
Objects: Rootkits, Memory, Traces, C:\, D:\
 
Detect PUPs: On
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off
 
Scan start: 07-May-15 8:24:59 PM
 
Scanned 324171
Found 0
 
Scan end: 07-May-15 8:52:57 PM
Scan time: 0:27:58
 
 
 
Malwarebytes

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 07-May-15
Scan Time: 8:08:37 PM
Logfile: malware.txt
Administrator: Yes
 
Version: 0.00.0.0000
Malware Database: v2015.05.07.04
Rootkit Database: v2015.04.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Tiago
 
Scan Type: Custom Scan
Result: Completed
Objects Scanned: 604272
Time Elapsed: 45 min, 11 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)

 

Security Check

 

 Results of screen317's Security Check version 1.001  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
ESET Smart Security 8.0   
Windows Defender          
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 SpyHunter 4    
 Adobe Flash Player 17.0.0.169  
 Google Chrome (42.0.2311.135) 
 Google Chrome (42.0.2311.90) 
````````Process Check: objlist.exe by Laurent````````  
 ESET NOD32 Antivirus egui.exe  
 ESET NOD32 Antivirus ekrn.exe  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Exploit mbae-svc.exe   
 Malwarebytes Anti-Exploit mbae64.exe   
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Malwarebytes Anti-Exploit mbae.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 
 
Thanks again


#9 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:01:02 PM

Posted 08 May 2015 - 11:29 AM

Hi,

 

Can you please temporary disable Eset real-time protection. Check here how:

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Then go to C:\FRST\Quarantine and right click on the folder, select send to compressed(zip) folder that will make a zipped copy of this folder.

Then please upload it to http://www.bleepingcomputer.com/submit-malware.php?channel=122 so I can examine the files and submit to antivirus companies if needed.
After that please delete the zip file you just created.

 

 

Before I let you go I'd like to scan your machine with ESET OnlineScan.

Since Eset could take up to an hour or even more depending on the size of your hard drive and the speed of your computer I suggest that you run this scan at night when you are not there and the computer is idle.

 

 

  • Please download and the run exe from the link below:
    ESET OnlineScan
  • Check esetAcceptTerms.png
  • Click the esetStart.png button.
  • Accept any security warnings from your browser.
  • Check the option beside: Enable detection of potentially unwanted applications
  • Now click on Advanced Settings and make sure that the option Remove found threats is NOT checked, and select the following:
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
    • Click on the Change button and select only Operating memory and drive C:\

fhSji42.png

 

  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push esetListThreats.png
  • Push esetExport.png, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the esetBack.png button.
  • Push esetFinish.png

 

 

Regards,

Georgi


cXfZ4wS.png


#10 coolboy12

coolboy12
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:02 AM

Posted 09 May 2015 - 04:12 PM

ESET online scanner:

 

C:\Users\Tiago\Downloads\36r6l.Adobe.InDesign.CC.2014.v10.2.0.x86x64.RUSENG.Update.2.by.m0nkrus\Adobe.InDesign.CC.2014.u2.x86-x64.RU-EN.iso a variant of Win32/Keygen.HA potentially unsafe application.

 

 

 

 

 

I know it's the problem.

 

I have already uploaded the FRST quarantine.

 

 

Thanks for this great site and support

best regards

Tiago



#11 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:01:02 PM

Posted 10 May 2015 - 01:50 PM

Hello,

 

Thank you for following my instructions perfectly! :bounce:

 

 

Now that we are at the end of our journey I have some final words for you. :)
All Clean !
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it Clean.

 

 

 

STEP 1 - CLEANUP


Here are a few additional steps on how to remove all of the tools we used as promised:

 

 

Download the following file => [attachment=164648:fixlist.txt] and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST/FRST64 and press the Fix button just once and wait.
It's no needed to post the log this time.

 

  • Next please download Delfix.exe by Xplode and save it to your desktop.
  • Please start it and check the box next to "Remove disinfection tools" and uncheck the rest and click on the run button.
  • The tool will delete itself once it finishes.

 

Note: If any tool, file, log file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

 

 

 

STEP 2 - SECURITY ADVICES


Change all your passwords !


Since your computer was infected for peace of mind, I would however advise you that all (or as much possible) your passwords be changed including those for bank accounts, credit cards and home loans, PIN codes etc) just in case.

 

Many of the modern malware samples have backdoor abilities and can steal confidential information from the compromised computer. Also you should check for any suspicious transactions if such occur. If you find out that you have been victim to fraud contact your bank or the appropriate institution for assistance.
Use different passwords for all your accounts. Also don't use easy passwords such as your favorite teams, bands or pets because this will allow people to guess your password.
You can use Password Generator - Norton Identity Safe to create random passwords and then install an application like KeePass Password Safe or LastPass to store them for easy access. If you do Online Banikng please read this article: Online Banking Protection Against Identity Theft

 

If you're storing passwords in the browser to access websites than they are non encrypted well. Only if you use Firefox with master password protection, this provide better security. You can add Secure Login to prevent Java and other exploits when log-in.

 

 

Keep your antivirus software turned on and up-to-date

 

 

  • New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
  • Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
  • Note: You should scan your computer with an antimalware program like Malwarebytes' Anti-Malware on a regular basis just as you would an antivirus software.
  • Be sure to check for and download any definition updates prior to performing a scan.
  • Also keep in mind that MBAM is not a replacement for antivirus software, it is meant to complement the protection provided by a full antivirus product and is designed to detect the threats that are missed by most antivirus software.

 

 

Visit Microsoft's Windows Update Site Frequently

 

  • It is important that you visit Windows Update regularly.
  • This will ensure your computer has always the latest security updates available installed on your computer.
  • If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • It is possible for other programs on your computer to have security vulnerability that can allow malware to infect you.
  • Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.
  • You can check these by visiting Personal Software Inspector or you can use the following application for this purpose PatchMyPC

 

 

Be prepared for CryptoLocker and similar threats:
 

 

Check the article below for more information:

The ascension of Crypto-Ransomware and what you need to know to protect yourself

 

Since the prevention is better than cure you can use CryptoPrevent (described in the link above) to secure the PC against these lockers. Keep in mind that if you choose high protection level in CryptoPrevent then you can encounter some problems with the installed applications. You may need to lower the protection level if you encounter such problems or to add the entries to the whitelist:

 

mtBkCIZ.jpg

 

I would not recommend you to use the latest option which is still in BETA. Many programs will not work when the Maximum Protection + Program Filtering (BETA) setting is activated...

 

Also you may need to disable the protection sometimes before you can install new software or apply updates and when you are done then you need to re-apply the protection. It can be very annoying, but still better than losing all of the documents because of Cryptolocker and his variants.

 

 

Also a new tool was created to help prevention of ransomware called CryptoMonitor. You can take a look at it if you want. smile.png

 

 

Comodo Firewall/Internet Security can protect the data if you add all local disks to Protected Files and Folders but if you decide to use it then keep in mind to uninstall ESET first!

 

Panda have an option (similar to this offered by Comodo) called Data Shield which can help you to protect your data against ransomware.

What is the Data Shield protection of Panda 2015? but if you choose to stick to Panda then you should uninstall ESET first and also keep in mind that the software is shareware.

 

If you decide to stick to Eset then read the articles below:

 

 

However using such programs on business computers can be very difficult since the users will receive a lot of pop-ups with questions and probably will be impossible for them to work in a efficient way...

 

You may want to check Malwarebytes Anti-Exploit and add install it to be safe when surfing the net. It work with the most popular browsers and it is very effective. See the article here.

 

There are other programs worth checking like Sandboxie, HitmanPro.Alert, SecureAplus (offer ClamWin - be sure to uncheck it during install if you have another AV installed), VoodooShield (similar to SecureAplus but does not offer ClamWin antivirus), Emet, Toolwiz Time Freeze, KeyScrambler Personal etc, but they are too complicated for the average user. However, you can take a look at them if have the time to learn how to use them.

 

Keep in mind to choose carefully in order to avoid conflicts or instability caused by incompatible security programs.
Also having more than one "real-time" program can be a drain on your PC's efficiency so please refrain doing so.

 

 

Practice Safe Internet


One of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on. Whether these things are files or sites it doesn't really matter. If something is out to get you, and you click on it, it most likely will.  Below are a list of simple precautions to take to keep your computer clean and running securely:

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that.  Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • .zip, .exe, .com, .bat, .pif, .scr, .cmd, .cab or .vbs do not open the attachment unless you know for a fact that it is clean. For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is.  The email could be from someone you know infected with a malware that is trying to infect everyone in their address book.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!. These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software. For an example of these types of popups, or Foistware, you should read this article:
    Foistware, And how to avoid it. There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams.  For a list of these types of programs we recommend you visit this link: About Malwares, Rogues, Scarewares, SmitfraudFix
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message  or alert. When you click on them, though, they instead bring you to another site that is trying to push a product on you.  We suggest that you close these windows by clicking on the X instead of the OK button. Alternatively, you can check to see if it's a real alert by right-clicking on the window.  If there is a menu that comes up saying Add to Favorites... you know it's a fake.
  • Do not go to adult sites. I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites. I am not saying all adult sites do this, but a lot do.
  • When using an Instant Messaging program be cautious about clicking on links people send to you. It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection. Instead when you receive a message that contains a link, message back to the person asking if it is legit before you click on it.
  • Stay away from Warez and Crack sites! In addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections. Avoid using cracks and unknown programs from sources you don't trust. There are MANY alternative open-source applications. Malware writers just love cracks and keygens, and will often attach malicious code into them. By using cracks and/or keygens, you are asking for problems. So my advice is - stay away from them!
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download a piece of software a from a site, and are not sure if they are legitimate, you can use McAfee Siteadvisor, Bitdefender TrafficLight or Avira Browser Safety to look up info on the site. Note: skip this advice if your antivirus have a Web Guard.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money. By reading the agreement there is a good chance you can spot this and not install the software.
  • You may want to install unchecky to prevent adware bundled into many free programs to install. Please keep in mind that this program is a beta version of a product and not completely tested to ensure its stability or reliability.

 

 

Tweak your browsers
 

MOZILLA FIREFOX

 

To prevent further infections be sure to install the following add-ons AdBlock Plus

 

Adblock Plus hides all those annoying (and potentially dangerous) advertisements on websites that try and tempt you to buy or download something. AdBlock not only speeds up your browsing and makes it easier on your eyes, but also makes it safer.

 

Adblock Plus can be found here.
 
Do not add to many filters subscriptions because it will slow down your browser startup time. Also keep in mind to uncheck the box beside "Allow some non-intrusive advertising" as well.
 
erfxUim.jpg

 

 

You can take a look at NoScript as well but NoScript is only for advanced users as it blocks all the interactive parts of a webpage, such as login options. Obviously you wouldn’t want to block your ability to log on to your internet banking or your webmail, but thankfully you can tell NoScript to allow certain websites and block others. This is very useful to ensure that the website you’re visiting is not trying to tempt you to interact with another, more dangerous website.

 

You can download it from here
You can find the optimal settings here
A tutorial on how to use it can be found here

 

 

Ad-Muncher is now free so you can give it a try as well.

 

 

 

Google Chrome

 
If you like Google Chrome there are many similar extensions for this browser as well. Since I am not a Google Chrome user I can't tell you which of them are good and how they work. You should find out by yourself.

However Google Chrome can block a lot of unknown malware because of his sandbox.Beware of the fact that Google Chrome doesn't provide master password protection for your saved in the browser passwords. Check this out: Google Chrome security flaw offers unrestricted password access


 
For Internet Explorer read the article below:


Security and privacy features in Internet Explorer

 

 

Also you can change your DNS settings with these 8.26.56.26 and 8.20.247.20 to use Comodo Secure DNS for free (to prevent phishing attacks). Sometime the DNS servers may be overloaded by the traffic coming from other networks and then you can lose your internet connection. In that case you can switch back to your ISP DNS again.

 

 

Make the extensions for known file types visible:
 
 
Be wary of files with a double extension such as image.jpg.exe. As a default setting, Windows often hides common file extensions, meaning that a program like image.jpg.exe will appear to you as simply image.jpg. Double extensions exploit this by hiding the second, dangerous extension and reassuring you with the first one.Check this out - Show or hide file name extensions.


 
Disable Autorun and Windows Scripting Host:
 
 
It's a good idea to disable the Autorun functionality to prevent spreading of the infections from USB flash drives.

Check the article here for more information.

 

If you don't use any script files then you can go ahead and disable Windows Scripting Host using the tool provided by Symantec - NoScript.exe. Simple download and run it and click on the Disable button and reboot the computer. If you need to run any js. or vbs scripts at a later stage you should run NoScript again and select Enable, then reboot the computer.
 

 

 
Create an image of your system (you can use the built-in Windows software as well if you prefer)

  • Now when your pc is malware free it is a good idea to do a backup of all important files just in case something happens it.
  • Macrium Reflect is very good choice that enables you to create an image of your system drive which can be restored in case of problems.
  • The download link is here.
  • The tutorial on how to create an system image can be found here.
  • The tutorial on how to restore an system image can be found here.
  • Be sure to read the tutorial first.

 

 

Follow this list and your potential for being infected again will reduce dramatically.

 

Safe Surfing ! :)

 

Regards,

Georgi


cXfZ4wS.png


#12 coolboy12

coolboy12
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:02 AM

Posted 12 May 2015 - 01:52 PM

Thank you very much for this great community

 

 

 

Very Best Regards

Tiago



#13 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:01:02 PM

Posted 13 May 2015 - 11:48 AM

You're more than welcome! I am glad I could help!

Take care and thanks for the beers. beer11.gif

 

 

Regards,

Georgi


cXfZ4wS.png


#14 B-boy/StyLe/

B-boy/StyLe/

    Bleepin' Freestyler


  • Malware Response Team
  • 8,307 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Bulgaria
  • Local time:01:02 PM

Posted 13 May 2015 - 11:48 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

cXfZ4wS.png





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users