Posted 30 April 2015 - 09:03 AM
Hi, I'm new here & I love the site. I haven't seen my problem listed yet. This is what I need to find out.
I am using Window 7 Home Premium. It has only 2GB of RAM, we want to install another 2GB. And I want to do it all over, back to factory settings. My problems are:
1: we are on dial-up & the computer has all the latest MS security & other updates that is needs. But if I set it back to factory settings I will lose all of that & I have no way or time to let it reinstall all those updates. Can I make a backup copy of the updates & then reinstall them when I have it ready to go? This computer first went online Aug. 2012.
2: The computer hard drive will start running constantly on it's own, regardless if we are doing anything on it online or not. Why does it start running on it's own? I cannot stop it nor doing anything while it's doing this. I figure it needs the new RAM.
3: Task Master shows 2 users. The C drive is the main partition, but D drive shows up too (it shows to be the factory partition). Can I shut D drive down? What/who is the second user?
Any help will be greatly appreciated! I like XP better, but Window 7 works fine, when it will work! We are not gamers, we don't download videos or music. We like to browse websites, check email/ send emails. So we don't feel the need to upgrade the processor or motherboard. We just would like it to run. We do use antivirus & malware programs.