Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop won't boot, nor go into BIOS, only beeps twice


  • Please log in to reply
5 replies to this topic

#1 3sum

3sum

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:23 AM

Posted 29 April 2015 - 05:58 PM

Please, please share if you have ANY suggestions.

 

During a youtube video, computer froze and turned off.

Now when I push the power button, LED light for power turns on, LED for dvd drive flashes, I hear dvd drive make a sound (does this at normal startups too), then I hear 2 beeps, then it repeats this process. Also, screen is just black.

 

I had this EXACT same problem a few months ago. However, I was able to boot up the computer by removing one of the RAM sticks. It didn't matter which slot the ram stick was in, and it didn't matter which ram stick I used, as long as there was ONLY ONE ram stick, the laptop worked. It had two 1GB sticks in it originally, so I just installed one 2GB stick and left it like that.

 

Now, 5 months later, the same thing is happening. What do I do now? It's not like I can take another ram stick out, I won't have any ram in the computer.

 

What I've tried:

-Held the power button for over 60 seconds with battery out and tried turning it on with only AC power plugged in. Same thing.

-Tried inserting 4 different working RAM sticks. Different combos: One stick in first slot, one stick in second slot, one stick in each slot (laptop has 2 slots). Problem persists.

-I checked the voltage on the BIOS battery with a multimeter and it read 0.1V. So I replaced the BIOS battery. No luck. (Also, BIOS battery was out for over 24hrs, so I'm assuming that bios reset within that time).

-When I remove all ram and start it, it doesn't beep, but still doesn't boot (not surprising since no ram is installed).

-Tried hitting F2 at startup to go into BIOS. No luck. Also tried this with F9, F10, F11 & F12.

-Tried blowing into the RAM slots to get any dust out. Inspected pins on the slots, and all ram sticks, no issues found.

-Tried removing and reinserting the hard drive.

 

Laptop:

Gateway W340UA

Windows Vista

 



BC AdBot (Login to Remove)

 


m

#2 Citizen_WD

Citizen_WD

    Authorized Western Digital Rep


  • Members
  • 138 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:23 PM

Posted 30 April 2015 - 05:30 AM

Hi there 3sum, and welcome, 
 
Sorry to hear about your issues and that you haven't had success so far. Beeps are emitted from a computer during the boot process when some problem is encountered and can be used to troubleshoot a dead computer, but I guess you've already figured that out. Here's a list of the general beep codes:
 
 Bad Motherboard - 1 long and 1 short beep
 Disk drive related problem / Video card problem - 1 short beep then nothing happens
 Bad video card - 1 long and 2 short beeps
 Bad power supply - 1) continuous beeps, 2) non-stop short beeps
 Bad memory - 3 short beeps
 
Although there isn't a 2-beep error code listed I would guess that you have a graphics card / display problem. You can try to plug your laptop to an external display, such as a TV. Also keep in mind that since this is probably a pretty old laptop, it may have just developed a fault due to old age, and most probably this is the mother board (swollen capacitors is one of many symptoms) . In my opinion, it's best to take your laptop to a specialist and hope that the problem is repairable. Otherwise, I think you've already done most of what is possible to determine the problem. 
 
Best regards, Citizen_WD 


#3 3sum

3sum
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:23 AM

Posted 30 April 2015 - 05:45 PM

Thanks for the reply CitizenWD.

 

I did try plugging in an external monitor but the monitor wasn't getting any signal from the computer.

 

I read somewhere online that 2 short beeps might be related to RAM, if I remember right something along the line 'motherboard could not detect ram', or 'not properly inserted ram', but I don't know if that's specific to a type of motherboard.

 

I'm sure it's best to take it to a specialist but I'm really short on money right now and I don't want to pay for a diagnostic only for them to tell me that the motherboard needs replaced.

 

I was just hoping that someone on here could come up with something I could try. I don't care if I have to take the whole laptop apart to check something that might be causing the problem. I just don't have money to buy another, or even to get it fixed professionally, like you said it's fairly old. I just hoped I could do something like I did last time it had this issue, I just removed a ram stick and it worked. Can't do that now.

 

Anyone else with ideas... suggestions.. theories... explosives... ? So I can blow this thing up and not worry about it anymore.



#4 YeahBleeping

YeahBleeping

  • Members
  • 1,258 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:23 AM

Posted 30 April 2015 - 08:56 PM

Hi I agree that this sounds like a ram failure to me.  It could be that  your Ram chip has failed.  I can only suggest purchasing a new ram module to replace the ram module you have.  Have you tried the other ram module that you took out previously?



#5 Citizen_WD

Citizen_WD

    Authorized Western Digital Rep


  • Members
  • 138 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:23 PM

Posted 01 May 2015 - 02:17 AM

Hello again 3sum, 
 
"-Tried inserting 4 different working RAM sticks. Different combos: One stick in first slot, one stick in second slot, one stick in each slot (laptop has 2 slots). Problem persists." 
 
If you have tried that, than the problem is obviously not the RAM, or at least not the RAM modules. I am afraid you've almost ran out of options here, but the last thing I may suggest is that the motherboard itself has failed. If that's the case you can't do much to find out what exactly has failed or to repair it. Sorry I couldn't help further, best regards, Citizen_WD

Edited by Citizen_WD, 01 May 2015 - 06:52 AM.


#6 3sum

3sum
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:23 AM

Posted 01 May 2015 - 06:42 AM

Yea I tried 4 different modules, 3 different brands.

 

Ok I guess I can't do anything else then. What I don't understand is why this exact same thing happened before and all I did was take one ram module out and it would boot up. But I guess if that's how motherboards work... I'm an engineer but thats still too complex for me, computers are not my field






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users