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Malwarebytes and Norton AntiVirus don't see anything.


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15 replies to this topic

#1 Pelzo

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Posted 29 April 2015 - 05:06 PM

Windows XP service pack 3, Media center adition.

Something changes things on my computer but Malwarebytes and Norton AntiVirus dosn't see anything.
My startup list has suspicious things in it and my mouse keeps moving sporadically. My computer
freezes now and my tweaking.Com stopped working and mySystem Mechanic stopped working as well. My
search for files and folders section is now blank with no search fields just a little
yellow dog on a blue background, Help and Support Files won't open. Now today when I tried to sign up for a fishing forum

website, it wouldn't let me it said we're sorry but your IP address and/or email address has been flagged as a
source of spam.


Edited by Pelzo, 29 April 2015 - 05:12 PM.


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#2 Broni

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Posted 29 April 2015 - 07:46 PM

Welcome aboard p22002758.gif

 

p22002970.gif System Mechanic is not recommended and I suggest you uninstall it.

Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes.  If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.

 

p22002970.gif Did you try system restore to some date before the issues started?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Pelzo

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Posted 30 April 2015 - 10:32 PM

system restore has never worked for me. It showes restore points but when i use them it restarts and says it could not be restored and no changes have been made.



#4 Broni

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Posted 01 May 2015 - 05:01 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Pelzo

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Posted 03 May 2015 - 07:12 AM

 Results of screen317's Security Check version 1.001  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Norton Security with Backup   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 WinPatrol
 Secunia PSI (2.0.0.3001)   
 CCleaner     
 Wise Disk Cleaner 8.36  
 Java 8 Update 45  
 Adobe Flash Player     17.0.0.169  
 Adobe Reader XI  
 Mozilla Firefox (37.0.2)
````````Process Check: objlist.exe by Laurent````````  
 WinPatrol winpatrol.exe
 Malwarebytes Anti-Exploit mbae.exe   
 Malwarebytes Anti-Exploit mbae-svc.exe   
 Malwarebytes Anti-Malware mbamscheduler.exe   
 Ruiware WinPatrol winpatrol.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 7%
````````````````````End of Log``````````````````````


Farbar Service Scanner Version: 17-01-2015
Ran by HP_Administrator (administrator) on 02-05-2015 at 14:11:37
Running from "C:\Documents and Settings\HP_Administrator\Desktop\Bleeping C"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed

Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) NwlnkIpx(10) NwlnkNb(11) PSched(7) SBFWIMCLMP(15) SYMTDI(9) Tcpip(3) Tcpip6(12)
0x0D00000004000000010000000200000003000000090000000800000006000000070000000A0000000B0000000C0000000F00000005000000
IpSec Tag value is correct.

**** End of log ****

MiniToolBox by Farbar  Version: 14-04-2015
Ran by HP_Administrator (administrator) on 02-05-2015 at 14:17:05
Running from "C:\Documents and Settings\HP_Administrator\Desktop\Bleeping C"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: EG137AA-ABA A1245C Manufacturer: HP Pavilion 061
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================




127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Disconnected)
1394 Net Adapter = 1394 Connection (Disconnected)
RangeMax NEXT Wireless-N USB Adapter WN111 = Wireless Network Connection 19 (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection 19"

set address name="Wireless Network Connection 19" source=dhcp
set dns name="Wireless Network Connection 19" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 19" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration        Host Name . . . . . . . . . . . . : mason        Primary Dns Suffix  . . . . . . . :         Node Type . . . . . . . . . . . . : Hybrid        IP Routing Enabled. . . . . . . . : No        WINS Proxy Enabled. . . . . . . . : No        DNS Suffix Search List. . . . . . : homeEthernet adapter Wireless Network Connection 19:        Connection-specific DNS Suffix  . : home        Description . . . . . . . . . . . : RangeMax NEXT Wireless-N USB Adapter WN111        Physical Address. . . . . . . . . : 00-1B-2F-CE-73-79        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : Yes        IP Address. . . . . . . . . . . . : 192.168.1.2        Subnet Mask . . . . . . . . . . . : 255.255.255.0        IP Address. . . . . . . . . . . . : fe80::21b:2fff:fece:7379%4        Default Gateway . . . . . . . . . : 192.168.1.1        DHCP Server . . . . . . . . . . . : 192.168.1.1        DNS Servers . . . . . . . . . . . : 192.168.1.1                                            fec0:0:0:ffff::1%1                                            fec0:0:0:ffff::2%1                                            fec0:0:0:ffff::3%1        Lease Obtained. . . . . . . . . . : Saturday, May 02, 2015 1:38:13 PM        Lease Expires . . . . . . . . . . : Sunday, May 03, 2015 1:38:13 PMTunnel adapter Teredo Tunneling Pseudo-Interface:        Connection-specific DNS Suffix  . :         Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface        Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF        Dhcp Enabled. . . . . . . . . . . : No        IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5        Default Gateway . . . . . . . . . :         NetBIOS over Tcpip. . . . . . . . : DisabledTunnel adapter Automatic Tunneling Pseudo-Interface:        Connection-specific DNS Suffix  . : home        Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface        Physical Address. . . . . . . . . : C0-A8-01-02        Dhcp Enabled. . . . . . . . . . . : No        IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.2%2        Default Gateway . . . . . . . . . :         DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1                                            fec0:0:0:ffff::2%1                                            fec0:0:0:ffff::3%1        NetBIOS over Tcpip. . . . . . . . : DisabledServer:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    google.com
Address:  216.58.217.142

Pinging google.com [74.125.228.206] with 32 bytes of data:Reply from 74.125.228.206: bytes=32 time=18ms TTL=57Reply from 74.125.228.206: bytes=32 time=19ms TTL=57Ping statistics for 74.125.228.206:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 18ms, Maximum = 19ms, Average = 18msServer:  Wireless_Broadband_Router.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  206.190.36.45, 98.139.183.24, 98.138.253.109

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:Reply from 206.190.36.45: bytes=32 time=97ms TTL=52Reply from 206.190.36.45: bytes=32 time=99ms TTL=52Ping statistics for 206.190.36.45:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 97ms, Maximum = 99ms, Average = 98msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1:    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1b 2f ce 73 79 ...... RangeMax NEXT Wireless-N USB Adapter WN111
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.2      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      169.254.0.0      255.255.0.0      192.168.1.2     192.168.1.2      20
      192.168.1.0    255.255.255.0      192.168.1.2     192.168.1.2      20
      192.168.1.2  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.1.255  255.255.255.255      192.168.1.2     192.168.1.2      20
        224.0.0.0        240.0.0.0      192.168.1.2     192.168.1.2      20
  255.255.255.255  255.255.255.255      192.168.1.2     192.168.1.2      1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\system32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 27 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 28 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 29 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 30 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 31 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 32 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 33 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 34 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 35 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 36 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 37 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 38 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 39 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 40 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 41 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 42 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 43 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 44 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 45 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 46 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 47 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/21/2015 08:04:46 PM) (Source: Application Error) (User: )
Description: Faulting application messagetoaster.exe, version 12.0.0.57, faulting module kernel32.dll, version 5.1.2600.6532, fault address 0x00012fd3.
Processing media-specific event for [messagetoaster.exe!ws!]

Error: (04/21/2015 06:51:43 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154.

Error: (04/21/2015 06:20:56 PM) (Source: HeimdalSecureDNS) (User: )
Description: Service cannot be started. The service process could not connect to the service controller

Error: (04/21/2015 06:16:44 PM) (Source: COM+) (User: )
Description: The run-time environment has detected an inconsistency in its internal state. This indicates a potential instability in the process that could be caused by the custom components running in the COM+ application, the components they make use of, or other factors. Error in f:\xpsp3\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr = 8007043c: InitEventCollector failed

Error: (04/21/2015 06:16:42 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040206.

Error: (04/21/2015 06:16:42 PM) (Source: EventSystem) (User: )
Description: The COM+ Event System detected a bad return code during its internal processing.  HRESULT was 8007043C from line 44 of d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp.  Please contact Microsoft Product Support Services to report this error.

Error: (04/21/2015 06:16:42 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Cannot obtain the collection 'Applications' from the COM+ catalog [0x8007043c].

Error: (04/21/2015 06:16:31 PM) (Source: COM+) (User: )
Description: The run-time environment has detected an inconsistency in its internal state. This indicates a potential instability in the process that could be caused by the custom components running in the COM+ application, the components they make use of, or other factors. Error in f:\xpsp3\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr = 8007043c: InitEventCollector failed

Error: (04/21/2015 06:09:44 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\SYSTEM32\WBEM\WSMAUTO.MOF while recovering repository file.

Error: (04/21/2015 06:09:26 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\CLR.MOF while recovering repository file.


System errors:
=============
Error: (05/02/2015 01:38:10 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (05/01/2015 04:48:28 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (04/30/2015 11:13:03 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (04/28/2015 11:26:02 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (04/26/2015 07:52:59 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (04/26/2015 07:51:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/26/2015 03:36:39 PM) (Source: DCOM) (User: MASON)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (04/26/2015 02:02:17 PM) (Source: DCOM) (User: MASON)
Description: DCOM got error "%%1084" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (04/26/2015 11:42:54 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/26/2015 11:42:29 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.


Microsoft Office Sessions:
=========================
Error: (04/21/2015 08:04:46 PM) (Source: Application Error)(User: )
Description: messagetoaster.exe12.0.0.57kernel32.dll5.1.2600.653200012fd3

Error: (04/21/2015 06:51:43 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154

Error: (04/21/2015 06:20:56 PM) (Source: HeimdalSecureDNS)(User: )
Description: Service cannot be started. The service process could not connect to the service controller

Error: (04/21/2015 06:16:44 PM) (Source: COM+)(User: )
Description: Error in f:\xpsp3\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr = 8007043c: InitEventCollector failed

Error: (04/21/2015 06:16:42 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040206

Error: (04/21/2015 06:16:42 PM) (Source: EventSystem)(User: )
Description: d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp448007043C

Error: (04/21/2015 06:16:42 PM) (Source: VSS)(User: )
Description: Applications0x8007043c

Error: (04/21/2015 06:16:31 PM) (Source: COM+)(User: )
Description: Error in f:\xpsp3\com\com1x\src\comsvcs\package\cpackage.cpp(1184), hr = 8007043c: InitEventCollector failed

Error: (04/21/2015 06:09:44 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\SYSTEM32\WBEM\WSMAUTO.MOF

Error: (04/21/2015 06:09:26 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V4.0.30319\CLR.MOF



=========================== Installed Programs ============================
Adobe Flash Player 17 ActiveX (HKLM\...\{4EF54F47-BD29-4049-AEAF-A80E494A6A45}) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Agere Systems PCI Soft Modem (HKLM\...\Agere Systems Soft Modem) (Version:  - )
AiO_Scan (Version: 50.0.206.000 - Hewlett-Packard) Hidden
AiOSoftware (Version: 50.0.206.000 - Hewlett-Packard) Hidden
Amazon Kindle (HKLM\...\Amazon Kindle) (Version:  - Amazon)
AMD Catalyst Install Manager (HKLM\...\{D58AFD19-6736-A938-154A-EABEA741D2CC}) (Version: 8.0.891.0 - Advanced Micro Devices, Inc.)
Any Video Converter 5.7.6 (HKLM\...\Any Video Converter_is1) (Version:  - Any-Video-Converter.com)
Any Video Converter Ultimate 5.7.3 (HKLM\...\Any Video Converter Ultimate_is1) (Version:  - Any-Video-Converter.com)
AnyDVD (HKLM\...\AnyDVD) (Version: 7.1.2.0 - SlySoft)
Apple Application Support (HKLM\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{235EBB33-3DA1-46DF-AADE-9955123409CB}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
ATI - Software Uninstall Utility (HKLM\...\All ATI Software) (Version: 6.14.10.1022 - )
ATI Control Panel (HKLM\...\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}) (Version: 6.14.10.5166 - )
ATI Display Driver (HKLM\...\ATI Display Driver) (Version: 8.17-050813a1-027023C-HP - )
Belkin Desktop PCI Card Driver (HKLM\...\{50D47CE8-9C16-42D1-A8D8-B143B22E232A}) (Version: 1.12.0005 - Belkin)
BlindWrite 7 (HKLM\...\{C0775A40-9CBC-430A-B055-6367E3DFEB13}_is1) (Version: 7.0.0.0 - VSO Software)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (Version: 53.0.13.000 - Hewlett-Packard) Hidden
C771 USB Driver V1.0.11.0 (HKLM\...\{FC8BC9C6-7A6F-475E-848B-3FC3CA0BFE19}) (Version: 1.0.11.0 - CASIO)
CameraDrivers (Version: 5.0.0.290 - Hewlett-Packard) Hidden
CASIO USB Driver V1.4.200.0407 (HKLM\...\{EA4741F4-5BEC-4E6C-B5A3-6E4C1F2C68E8}) (Version: 1.4.200.0407 - CASIO)
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
ConvertXtoDVD 4.1.19.365 (HKLM\...\{DB6AB705-C9BD-40E3-8929-2EA57F36A4FF}_is1) (Version: 4.1.19.365 - )
CP_AtenaShokunin1Config (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_CalendarTemplates1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Basic1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Variety1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Variety2 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Variety3 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Panorama1Config (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CueTour (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Destinations (Version: 53.0.13.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.3.88 - DivX, LLC)
DocProc (Version: 5.2.0.0 - Hewlett-Packard) Hidden
DocumentViewer (Version: 53.0.13.000 - Hewlett-Packard) Hidden
DocumentViewerQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
Driver Fusion (HKLM\...\{100C8F3B-82D6-4B14-BB7A-5E8C3FF810C8}_is1) (Version: 1.6.0 - Treexy)
Drivers For Free (HKLM\...\{09764316-ABC4-4469-AD5B-D3EACE45EE3D}) (Version: 2.00 - Drivers For Free)
DVD Converter Ultimate 1.2.1.19 (HKLM\...\DVD Converter Ultimate_is1) (Version:  - VSO-Software SARL)
Enhanced Multimedia Keyboard Solution (HKLM\...\KBD) (Version:  - )
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version:  - Lars Hederer)
Fax (Version: 50.0.206.000 - Hewlett-Packard) Hidden
FileHippo App Manager (HKLM\...\FileHippo.com) (Version:  - FileHippo.com)
Full Video Converter Free 9 (HKLM\...\{D7A1BF13-4DA3-4391-855D-D61ADADF74A6}_is1) (Version:  - Full Video Studio)
GearDrvs (Version: 1.00.0000 - GEAR Software) Hidden
GearDrvs (Version: 5.0.0.2 - Symantec Corporation) Hidden
Google Update Helper (Version: 1.3.22.3 - Google Inc.) Hidden
HandBrake 0.10.0 (HKLM\...\HandBrake) (Version: 0.10.0 - )
Heimdal (HKLM\...\Heimdal) (Version: 1.10.3.692 - CSIS Security Group)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.238 - SurfRight B.V.)
HP Boot Optimizer (HKLM\...\{3BA95526-6AE0-4B87-A62D-17187EF565FC}) (Version: 1.0.2 - Hewlett-Packard)
HP DigitalMedia Archive (HKLM\...\{F80239D8-7811-4D5E-B033-0D0BBFE32920}) (Version: 1.2 - Hewlett-Packard)
HP Document Viewer 5.3 (HKLM\...\HP Document Viewer) (Version: 5.3 - HP)
HP Image Zone 5.3 (HKLM\...\HP Photo & Imaging) (Version: 5.3 - HP)
HP Image Zone for Media Center PC (HKLM\...\{8D0C57BC-4942-4960-BB6D-142456D6F233}) (Version: 1.02.001 - Hewlett-Packard Company)
HP Imaging Device Functions 5.3 (HKLM\...\HP Imaging Device Functions) (Version: 5.3 - HP)
HP LCD Monitor Driver Software 2.00 (HKLM\...\{A258F8EC-1BA2-48F1-9559-66B95C202A55}) (Version:  - )
HP Photosmart Cameras 5.0 (HKLM\...\{C83A12B9-B31B-461A-BBD4-CE9B988094F1}) (Version: 5.0 - HP)
HP Product Assistant (Version: 100.000.001.000 - Hewlett-Packard) Hidden
HP PSC & OfficeJet 5.3.B (HKLM\...\{5B79CFD1-6845-4158-9D7D-6BE89DF2C135}) (Version:  - HP)
HP Solution Center & Imaging Support Tools 5.3 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 5.3 - HP)
HP Support Solutions Framework (HKLM\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Tunes (HKLM\...\{D54193B7-D2DF-4977-B546-86CA48DB214E}) (Version: 2.1.0.5 - Hewlett-Packard Company)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPProductAssistant (Version: 53.0.13.000 - Hewlett-Packard) Hidden
HpSdpAppCoreApp (Version: 3.00.0000 - Hewlett-Packard) Hidden
InstantShareAlert (Version: 1.00.0000 - HP) Hidden
InstantShareDevices (Version: 53.0.13.000 - Hewlett-Packard) Hidden
iTunes (HKLM\...\{5D928931-D1D2-4A93-A82D-BF60D0E7CFA5}) (Version: 12.0.1.26 - Apple Inc.)
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java Auto Updater (Version: 2.8.45.14 - Oracle Corporation) Hidden
JetClean (HKLM\...\BlueSprig_JetClean_is1) (Version: 1.5.0 - BlueSprig)
LightScribe  1.4.42.1 (Version: 1.4.42.1 - Integrator) Hidden
Malwarebytes Anti-Exploit version 1.06.1.1019 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.06.1.1019 - Malwarebytes)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Baseline Security Analyzer 2.3 (HKLM\...\{C3013E88-B772-4446-A0AE-A7F37180B9F1}) (Version: 2.3.2208 - Microsoft Corporation)
Microsoft Choice Guard (Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Fix it Center (HKLM\...\{B7588D45-AFDC-4C93-9E2E-A100F3554B64}) (Version: 1.0.0100 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Windows XP Video Decoder Checkup Utility (HKLM\...\DECCHECK) (Version:  - )
Mozilla Firefox 37.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 37.0.2 (x86 en-US)) (Version: 37.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
MSXML 6.0 Parser (HKLM\...\{AEB9948B-4FF2-47C9-990E-47014492A0FE}) (Version: 6.00.3883.8 - Microsoft Corporation)
MyTomTom 3.2.0.1220 (HKLM\...\MyTomTom) (Version: 3.2.0.1220 - TomTom)
NETGEAR WN111 wireless USB 2.0 adapter (HKLM\...\InstallShield_{AFCE4D19-D385-4232-9B0E-809D85A25A10}) (Version: 1.00 - NETGEAR)
NETGEAR WN111 wireless USB 2.0 adapter (Version: 1.00 - NETGEAR) Hidden
NewCopy (Version: 50.0.206.000 - Hewlett-Packard) Hidden
Norton Security with Backup (HKLM\...\NSBU) (Version: 22.2.0.31 - Symantec Corporation)
Otto (HKLM\...\B3EE3001-DC24-4cd1-8743-5692C716659F) (Version:  - )
PanoStandAlone (Version: 53.0.13.000 - Hewlett-Packard) Hidden
PC-Doctor 5 for Windows (HKLM\...\InstallShield_{AB61A692-5543-4C48-979B-8CEA1C52FE9C}) (Version: 5.00.2832.01 - PC-Doctor)
PC-Doctor 5 for Windows (Version: 5.00.2832.01 - PC-Doctor) Hidden
PhotoGallery (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Photosmart 130,230,7150,7345,7350,7550 (Remove only) (HKLM\...\hphuni04) (Version:  - )
PMB (HKLM\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.2.00.03250 - Sony Corporation)
PS2 (HKLM\...\PS2) (Version:  - )
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RandMap (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Readme (Version: 50.0.206.000 - Hewlett-Packard) Hidden
Realtek AC'97 Audio (HKLM\...\{FB08F381-6533-4108-B7DD-039E11FBC27E}) (Version: 5.16 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.51 - Piriform)
Redist (HKLM\...\{0F052922-4BCE-4763-A540-00857554336D}) (Version: 3.00.0000 - Verizon)
Scan (Version: 5.2.0.0 - Hewlett-Packard) Hidden
ScannerCopy (Version: 5.2.0.0 - Hewlett-Packard) Hidden
Secunia PSI (2.0.0.3001) (HKLM\...\Secunia PSI) (Version:  - )
Security Task Manager 2.0d (HKLM\...\Security Task Manager) (Version: 2.0d - Neuber Software)
Segoe UI (Version: 14.0.4327.805 - Microsoft Corp) Hidden
Should I Remove It (HKCU\...\Should I Remove It 1.0.4) (Version: 1.0.4 - Reason Software Company Inc.)
Should I Remove It (Version: 1.0.4 - Reason Software Company Inc.) Hidden
SkinsHP1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Smart Defrag 3 (HKLM\...\Smart Defrag 3_is1) (Version: 3.3 - IObit)
SolutionCenter (Version: 50.0.152.000 - Hewlett-Packard) Hidden
Sonic Encoders (HKLM\...\{9941F0AA-B903-4AF4-A055-83A9815CC011}) (Version: 1.00 - Sonic Solutions)
Sonic_PrimoSDK (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Sophos Virus Removal Tool (HKLM\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.4 - Sophos Limited)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Status (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Tiff Viewer (HKLM\...\{1632F7CB-FB7D-402E-BC20-CAA1CC01EEDA}) (Version: 1.0.0 - COMPACT)
tinySpell 1.9.44 (HKLM\...\tinySpell_is1) (Version:  - KEDMI Scientific Computing)
TomTom HOME Visual Studio Merge Modules (HKLM\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
TrayApp (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Tweaking.com - Simple System Tweaker (HKLM\...\Tweaking.com - Simple System Tweaker) (Version: 2.2.0 - Tweaking.com)
Tweaking.com - Windows Repair (HKLM\...\Tweaking.com - Windows Repair) (Version: 3.1.3 - Tweaking.com)
Unload (Version: 5.0.0 - Hewlett-Packard) Hidden
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2447568) (HKLM\...\KB2447568-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Updates from HP (remove only) (HKLM\...\HPOOVClient-9972322 Uninstaller) (Version:  - )
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
Verizon Media Manager (HKLM\...\Verizon Media Manager) (Version: 9.5.67 - Verizon)
Visual Studio C++ 10.0 Runtime (HKLM\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
VSO AVCHD Editor_0.4.4.1 (HKLM\...\{1C7EC0C1-BC92-4203-91B3-19D0DEA35B3B}_is1) (Version: 0.4.4.1 - VSO Software)
VSO ConvertXToDVD (HKLM\...\{CE1F93C0-4353-4C9D-84DA-AB4E7C63ED32}_is1) (Version: 5.0.0.25 - VSO-Software SARL)
VSO CopyTo 5 (HKLM\...\{9B05F6FC-AE16-488C-A822-F641ADC61B6A}_is1) (Version: 5.1.1.3 - VSO Software)
VSO Downloader 3.1.2.6 (HKLM\...\{E48E84C5-7599-4CBD-9900-8BCB9A2A2FFA}_is1) (Version: 3.1.2.6 - VSO Software)
VSO Downloader 4.2.6.2 (HKLM\...\{A0D0BA9E-F1A6-44FF-AA14-03ED96B3D56D}_is1) (Version: 4.2.6.2 - VSO Software)
VSO DVD Converter Ultimate 2 (HKLM\...\{7BC02A8D-DAE7-400C-BD07-F5C33034FDB5}_is1) (Version: 2.1.1.20 - VSO-Software SARL)
VSO EVE Network Driver version 1.0.0.27 (HKLM\...\{AC0AFDC9-4FB1-44FE-B3E1-82300BF3D756}_is1) (Version: 1.0.0.27 - VSO Software)
VSO Inspector 2.0.2 (HKLM\...\VSO Inspector_is1) (Version:  - VSO-Software SARL)
VSO Media Player 1.4.11.501 (HKLM\...\{59F1E8E6-60EC-4CC1-8C72-E0F38E585215}_is1) (Version: 1.4.11.501 - VSO Software)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
WebReg (Version: 53.0.13.000 - Hewlett-Packard) Hidden
WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version:  - )
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Live Call (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Essentials (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows XP Media Center Edition 2005 KB890629 (HKLM\...\KB890629) (Version:  - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 33.1.2015.0 - Ruiware)
WinPcap 4.1.2 (HKLM\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 5.20 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH)
Wise Disk Cleaner 8.36 (HKLM\...\Wise Disk Cleaner_is1) (Version: 8.36 - WiseCleaner.com, Inc.)
Wise Memory Optimizer 3.33 (HKLM\...\Wise Memory Optimizer_is1) (Version: 3.33 - WiseCleaner.com, Inc.)
Wise Program Uninstaller 1.66 (HKLM\...\Wise Program Uninstaller_is1) (Version: 1.66 - WiseCleaner.com, Inc.)
Wise Reminder 1.17 (HKLM\...\Wise Reminder_is1) (Version: 1.17 - WiseCleaner.com, Inc.)

========================= Devices: ================================

Name: Realtek RTL8139/810x Family Fast Ethernet NIC
Description: Realtek RTL8139/810x Family Fast Ethernet NIC
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Realtek Semiconductor Corp.
Service: RTL8023xp
Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_2A24103C&REV_10\4&1C88B56&0&18A4
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: 1394 Net Adapter
Description: 1394 Net Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NIC1394
Device ID: V1394\NIC1394\C6125F10DC00
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: IPv6 Windows Firewall Driver
Description: IPv6 Windows Firewall Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ip6Fw
Device ID: ROOT\LEGACY_IP6FW\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 3006.48 MB
Available physical RAM: 2122 MB
Total Pagefile: 7353.22 MB
Available Pagefile: 6569.54 MB
Total Virtual: 2047.88 MB
Available Virtual: 1976.62 MB

========================= Partitions: =====================================

1 Drive c: (HP_PAVILION) (Fixed) (Total:176.07 GB) (Free:51.69 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:10.23 GB) (Free:3.84 GB) NTFS

========================= Users: ========================================

User accounts for \\MASON

Administrator            Guest                    HelpAssistant            
HP_Administrator         SUPPORT_388945a0         SUPPORT_fddfa904         

========================= Restore Points ==================================

20-04-2015 19:28:22 System Checkpoint
20-04-2015 19:28:22 System Checkpoint
20-04-2015 19:28:22 System Checkpoint
20-04-2015 19:28:22 System Checkpoint
20-04-2015 19:28:22 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:23 System Checkpoint
20-04-2015 19:28:24 System Checkpoint
20-04-2015 19:28:24 System Checkpoint
20-04-2015 19:28:24 System Checkpoint
20-04-2015 19:28:24 System Checkpoint
20-04-2015 19:28:24 System Checkpoint
20-04-2015 19:28:24 System Checkpoint
20-04-2015 19:28:25 System Checkpoint
20-04-2015 19:28:25 Software Distribution Service 3.0
20-04-2015 19:28:25 System Checkpoint
20-04-2015 19:28:25 System Checkpoint
20-04-2015 19:28:25 System Checkpoint
20-04-2015 19:28:26 Driver Booster : AMD Athlon™ 64 Processor 3000+
20-04-2015 19:28:27 Installed Windows XP KB2183461.
20-04-2015 19:28:27 Installed Windows XP KB2183461.
20-04-2015 19:28:27 Installed Windows XP KB2183461.
20-04-2015 19:28:32 End of disinfection
21-04-2015 13:59:16 Removed HP LCD Monitor Driver Software 2.00
21-04-2015 14:00:35 Installed HP LCD Monitor Driver Software 2.00
21-04-2015 14:31:12 Removed HP Support Solutions Framework
22-04-2015 15:17:51 System Checkpoint
23-04-2015 16:17:41 System Checkpoint
24-04-2015 16:29:16 System Checkpoint
25-04-2015 22:29:02 System Checkpoint
26-04-2015 13:45:20 Installed Adobe Refresh Manager.
27-04-2015 13:52:35 System Checkpoint
28-04-2015 14:43:58 System Checkpoint
29-04-2015 15:25:46 System Checkpoint
30-04-2015 15:36:01 System Checkpoint
01-05-2015 15:51:11 System Checkpoint
02-05-2015 16:43:40 System Checkpoint

**** End of log ****

Malwarebytes Anti-Malware
www.malwarebytes.org


Update, 5/2/2015 2:31:01 PM, SYSTEM, MASON, Manual, Rootkit Database, 2015.4.20.1, 2015.4.21.1,
Update, 5/2/2015 2:31:01 PM, SYSTEM, MASON, Manual, Remediation Database, 2015.4.6.2, 2015.4.22.1,
Update, 5/2/2015 2:31:05 PM, SYSTEM, MASON, Manual, Malware Database, 2015.4.21.1, 2015.5.2.3,
Protection, 5/2/2015 2:31:41 PM, SYSTEM, MASON, Protection, Malware Protection, Starting,
Protection, 5/2/2015 2:31:43 PM, SYSTEM, MASON, Protection, Malware Protection, Started,
Protection, 5/2/2015 2:31:46 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Starting,
Protection, 5/2/2015 2:31:47 PM, SYSTEM, MASON, Protection, Refresh, Starting,
Protection, 5/2/2015 2:32:13 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Started,
Protection, 5/2/2015 2:32:13 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Stopping,
Protection, 5/2/2015 2:32:13 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Stopped,
Protection, 5/2/2015 2:32:41 PM, SYSTEM, MASON, Protection, Refresh, Success,
Protection, 5/2/2015 2:32:41 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Starting,
Protection, 5/2/2015 2:32:58 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Started,
Scan, 5/2/2015 3:01:47 PM, SYSTEM, MASON, Manual, Start:5/2/2015 2:31:14 PM, Duration:30 min 28 sec, Threat Scan, Completed, 0 Malware Detections, 0 Non-Malware Detections,
Protection, 5/2/2015 3:01:47 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Stopping,
Protection, 5/2/2015 3:01:47 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Stopped,
Protection, 5/2/2015 3:01:47 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Starting,
Protection, 5/2/2015 3:02:05 PM, SYSTEM, MASON, Protection, Malicious Website Protection, Started,

(end)

Rkill 2.7.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 05/03/2015 07:09:03 AM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE (PID: 2760) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * Advanced Explorer Setting Removed:  HideIcons [HKCU]

Backup Registry file created at:
 C:\Documents and Settings\HP_Administrator\Desktop\rkill\rkill-05-03-2015-07-09-10.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Reparse Point/Junctions Found (Most likely legitimate)!

     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * C:\WINDOWS\System32\drivers\mqac.sys : 91,776 : 06/22/2009 07:48 AM : eee50bf24caeedb515a8f3b22756d3bb [NoSig]
 +-> C:\WINDOWS\$hf_mig$\KB971032\SP2QFE\mqac.sys : 91,776 : 06/22/2009 07:30 AM : 9229e191fe206628be17d1e67a5faed9 [Pos Repl]
 +-> C:\WINDOWS\ServicePackFiles\i386\mqac.sys : 92,544 : 04/13/2008 02:39 PM : 70c14f5cca5cf73f8a645c73a01d8726 [Pos Repl]
 +-> C:\WINDOWS\system32\dllcache\mqac.sys : 91,776 : 06/22/2009 07:48 AM : eee50bf24caeedb515a8f3b22756d3bb [Pos Repl]

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 05/03/2015 07:09:58 AM
Execution time: 0 hours(s), 0 minute(s), and 55 seconds(s)



#6 Pelzo

Pelzo
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Posted 03 May 2015 - 07:44 AM

Hi Broni, i'm sorry it took so long, I have narcolepsy. I hope I did this right. I'm so glad I finaly asked for help and thankful to you and your friends for giving us somewhere to go for help. It's more than just a broken computer, so many things in our lives are intangled in this web or net. " 6 of one, halv a dozen of another" Thanks, :wink:



#7 Broni

Broni

    The Coolest BC Computer


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Posted 03 May 2015 - 12:39 PM

You posted "protection" log from MBAM instead of "scan" log.

 

MBAR logs are missing.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#8 Pelzo

Pelzo
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Posted 03 May 2015 - 01:38 PM

The scan said 0 Non-Malware Detections, should I run it again? Here is the MBAR LOGS-

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org

Database version:
  main:    v2015.05.02.04
  rootkit: v2015.04.21.01

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
HP_Administrator :: MASON [administrator]

5/2/2015 3:31:44 PM
mbar-log-2015-05-02 (15-31-44).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 370942
Time elapsed: 24 minute(s), 36 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.188000 GHz
Memory total: 3152523264, free: 1935065088

Could not load protection driver
Downloaded database version: v2015.05.02.04
Downloaded database version: v2015.04.21.01
Downloaded database version: v2015.04.22.01
Initializing...
=======================================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.188000 GHz
Memory total: 3152523264, free: 1911013376

Could not load protection driver
Downloaded database version: v2015.05.02.04
Downloaded database version: v2015.04.21.01
Downloaded database version: v2015.04.22.01
=======================================
------------ Kernel report ------------
     05/02/2015 15:31:06
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
ohci1394.sys
\WINDOWS\system32\DRIVERS\1394BUS.SYS
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
viaide.sys
intelide.sys
MountMgr.sys
ftdisk.sys
dmload.sys
dmio.sys
PartMgr.sys
amdide.sys
VolSnap.sys
iaStor.sys
atapi.sys
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
SYMDS.SYS
sr.sys
SYMEFA.SYS
KSecDD.sys
WudfPf.sys
Ntfs.sys
NDIS.sys
SmartDefragDriver.sys
Mup.sys
gagp30kx.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\AmdK8.sys
\SystemRoot\system32\DRIVERS\ati2mtag.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\AGRSM.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\Drivers\Modem.SYS
\SystemRoot\system32\drivers\ALCXWDM.SYS
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\PS2.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\drivers\anvsnddrv.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\drivers\NSBU\1602000.01F\ccSetx86.sys
\SystemRoot\System32\drivers\hphius11.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\Drivers\NSBU\1602000.01F\SRTSP.SYS
\SystemRoot\system32\drivers\NSBU\1602000.01F\SRTSPX.SYS
\??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS
\SystemRoot\system32\drivers\NSBU\1602000.01F\Ironx86.SYS
\SystemRoot\system32\DRIVERS\hphid411.sys
\SystemRoot\system32\DRIVERS\MRVW245.sys
\SystemRoot\System32\Drivers\hphs2k11.sys
\SystemRoot\system32\DRIVERS\hphipr11.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\System32\Drivers\NSBU\1602000.01F\SYMTDI.SYS
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\??\C:\Program Files\Norton Security with Backup\NortonData\22.1.0.9\Definitions\IPSDefs\20150501.001\IDSxpx86.sys
\SystemRoot\system32\DRIVERS\tcpip6.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\System32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\eve.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\??\C:\WINDOWS\system32\drivers\HWiNFO32.SYS
\SystemRoot\System32\Drivers\Fips.SYS
\??\C:\Program Files\Malwarebytes Anti-Exploit\mbae.sys
\SystemRoot\System32\Drivers\ElbyCDIO.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
\??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\??\C:\Program Files\Norton Security with Backup\NortonData\22.1.0.9\Definitions\BASHDefs\20150418.001\BHDrvx86.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\ati2dvag.dll
\SystemRoot\System32\ati2cqag.dll
\SystemRoot\System32\atikvmag.dll
\SystemRoot\System32\ati3duag.dll
\SystemRoot\System32\ativvaxx.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\nwlnkipx.sys
\SystemRoot\system32\DRIVERS\nwlnknb.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\nwrdr.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\system32\DRIVERS\nwlnkspx.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\npf.sys
\SystemRoot\system32\DRIVERS\psi_mf.sys
\SystemRoot\system32\DRIVERS\ipfltdrv.sys
\??\C:\Program Files\Norton Security with Backup\NortonData\22.1.0.9\Definitions\VirusDefs\20150502.001\NAVEX15.SYS
\??\C:\Program Files\Norton Security with Backup\NortonData\22.1.0.9\Definitions\VirusDefs\20150502.001\NAVENG.SYS
\SystemRoot\system32\drivers\kmixer.sys
\??\C:\WINDOWS\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
Done!

Scan started
Database versions:
  main:    v2015.05.02.04
  rootkit: v2015.04.21.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8b245ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8b249b88, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8b245ab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8b2ea550, DeviceName: \Device\00000088\, DriverName: \Driver\ACPI\
DevicePointer: 0xffffffff8b288658, DeviceName: \Device\Ide\IdeDeviceP2T0L0-1b\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E811E811

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 21455217

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 21455280  Numsec = 369245520
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 200049647616 bytes
Sector size: 512 bytes

Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xffffffff8700d030, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86d80020, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8700d030, DeviceName: \Device\Harddisk1\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff87038b30, DeviceName: \Device\00000093\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xffffffff86e47620, DeviceName: \Device\Harddisk2\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86fe6e08, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff86e47620, DeviceName: \Device\Harddisk2\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86e2aea0, DeviceName: \Device\00000094\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xffffffff86e26ab8, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8b0dc020, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff86e26ab8, DeviceName: \Device\Harddisk3\DR5\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86eddea0, DeviceName: \Device\00000095\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xffffffff86eb4ab8, DeviceName: \Device\Harddisk4\DR6\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff86fb7c18, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff86eb4ab8, DeviceName: \Device\Harddisk4\DR6\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86e67ea0, DeviceName: \Device\00000096\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 5, DevicePointer: 0xffffffff86ed3118, DeviceName: \Device\Harddisk5\HPHSTR110\, DriverName: \Driver\Dot4Storage HPH11\
--------- Disk Stack ------
DevicePointer: 0xffffffff86ed3118, DeviceName: \Device\Harddisk5\HPHSTR110\, DriverName: \Driver\Dot4Storage HPH11\
DevicePointer: 0xffffffff86f38608, DeviceName: \Device\HPHID411STORE_HPHI111\, DriverName: \Driver\Dot4 HPH11\
------------ End ----------
File "C:\WINDOWS\system32\config\system" is compressed (flags = 1)
Scan finished
=======================================


Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-0-1-21455280-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished


 



#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,468 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:17 AM

Posted 03 May 2015 - 02:33 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 Pelzo

Pelzo
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:17 AM

Posted 05 May 2015 - 07:09 PM

# AdwCleaner v4.203 - Logfile created

04/05/2015 at 21:43:19
# Updated 30/04/2015 by Xplode
# Database : 2015-05-02.1 [Server]
# Operating system : Microsoft Windows XP

Service Pack 3 (x86)
# Username : HP_Administrator - MASON
# Running from : C:\Documents and

Settings\HP_Administrator\Desktop\Bleeping

C\adwcleaner_4.203.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and

Settings\All Users\Application

Data\SecTaskMan
Folder Deleted : C:\Documents and

Settings\All Users\Application Data\KingSoft
Folder Deleted : C:\Program Files\PC Drivers

HeadQuarters
Folder Deleted : C:\Program Files\Instair
Folder Deleted : C:\Program Files\KingSoft
Folder Deleted : C:\Documents and

Settings\HP_Administrator\Local

Settings\Application Data\SecTaskMan
Folder Deleted : C:\Documents and

Settings\HP_Administrator\Local

Settings\Application Data\KingSoft
Folder Deleted : C:\Documents and

Settings\HP_Administrator\Application

Data\KingSoft
File Deleted : C:\Documents and

Settings\HP_Administrator\Application

Data\Mozilla\Firefox\Profiles\y3c8d1p4.defaul

t-1421848270058\foxydeal.sqlite
File Deleted : C:\Program Files\Mozilla

Firefox\defaults\pref\itms.js

***** [ Scheduled tasks ] *****

Task Deleted : DriverEasy Scheduled Scan

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted :

HKLM\SOFTWARE\Google\Chrome\Extensions\lfffja

hnfbocnaooecgijfnbpcfekoik
Key Deleted :

HKCU\Software\Microsoft\Internet

Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F3

1-58FEE57A25C4}
Key Deleted : HKU\.DEFAULT\Software\SpeedBit

***** [ Web browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v37.0.2 (x86 en-US)


-\\ Google Chrome v


*************************

AdwCleaner[R0].txt - [1906 bytes] -

[04/05/2015 20:16:49]
AdwCleaner[S0].txt - [1859 bytes] -

[04/05/2015 21:43:19]

########## EOF -

C:\AdwCleaner\AdwCleaner[S0].txt - [1918  

bytes] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.6.7 (04.30.2015:1)
OS: Microsoft Windows XP x86
Ran by HP_Administrator on Tue 05/05/2015 at  0:06:49.23
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\\{710EB7A1-45ED-11D0-924A-0020AFC7AC4D}



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Folder] C:\WINDOWS\System32\ai_recyclebin





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/05/2015 at  0:11:24.26
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


2015-05-05 04:24:42.515    Sophos Virus Removal Tool version 2.5.4
2015-05-05 04:24:42.515    Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-05-05 04:24:42.515    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-05-05 04:24:42.515    Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x100 PT=0x1 Win32
2015-05-05 04:24:42.515    Checking for updates...
2015-05-05 04:24:42.562    Update progress: proxy server not available
2015-05-05 04:25:11.203    Update error: invalid login credentials (error 5)
Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.com/update
2015-05-05 04:25:34.296    Option all = no
2015-05-05 04:25:34.296    Option recurse = yes
2015-05-05 04:25:34.296    Option archive = no
2015-05-05 04:25:34.296    Option service = yes
2015-05-05 04:25:34.296    Option confirm = yes
2015-05-05 04:25:34.296    Option sxl = yes
2015-05-05 04:25:34.296    Option max-data-age = 35
2015-05-05 04:25:34.296    Option EnableSafeClean = yes
2015-05-05 04:25:34.484    Option vdl-logging = yes
2015-05-05 04:25:34.500    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-05-05 04:25:34.500    Machine ID:    82f89ebc1993488bba2bb0547d8205d4
2015-05-05 04:25:34.562    Component SVRTcli.exe version 2.5.4
2015-05-05 04:25:34.562    Component control.dll version 2.5.4
2015-05-05 04:25:34.562    Component SVRTservice.exe version 2.5.4
2015-05-05 04:25:34.562    Component engine\osdp.dll version 1.44.1.2183
2015-05-05 04:25:34.562    Component engine\veex.dll version 3.58.3.2183
2015-05-05 04:25:34.562    Component engine\savi.dll version 8.1.5.2183
2015-05-05 04:25:34.578    Component rkdisk.dll version 1.5.30.0
2015-05-05 04:25:34.578    Version info:    Product version    2.5.4
2015-05-05 04:25:34.593    Version info:    Detection engine    3.58.3
2015-05-05 04:25:34.593    Version info:    Detection data    5.08G
2015-05-05 04:25:34.593    Version info:    Build date    11/11/2014
2015-05-05 04:25:34.593    Version info:    Data files added    595
2015-05-05 04:25:34.593    Version info:    Last successful update    1/18/2015 1:21:12 AM
2015-05-05 04:26:06.421    Error level 1

2015-05-05 04:26:06.484    Scan completed.
2015-05-05 04:26:06.484    

------------------------------------------------------------

2015-05-05 04:28:12.562    Sophos Virus Removal Tool version 2.5.4
2015-05-05 04:28:12.562    Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-05-05 04:28:12.562    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-05-05 04:28:12.562    Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x100 PT=0x1 Win32
2015-05-05 04:28:15.187    Removed SafeClean bin directory.


2015-05-05 04:28:15.187    Scan completed.
2015-05-05 04:28:15.187    

------------------------------------------------------------

2015-05-05 04:38:46.500    Sophos Virus Removal Tool version 2.5.4
2015-05-05 04:38:46.500    Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-05-05 04:38:46.500    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-05-05 04:38:46.500    Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x100 PT=0x1 Win32
2015-05-05 04:38:46.500    Checking for updates...
2015-05-05 04:38:47.015    Update progress: proxy server not available
2015-05-05 04:39:03.406    Option all = no
2015-05-05 04:39:03.406    Option recurse = yes
2015-05-05 04:39:03.406    Option archive = no
2015-05-05 04:39:03.406    Option service = yes
2015-05-05 04:39:03.406    Option confirm = yes
2015-05-05 04:39:03.406    Option sxl = yes
2015-05-05 04:39:03.406    Option max-data-age = 35
2015-05-05 04:39:03.406    Option EnableSafeClean = yes
2015-05-05 04:39:05.000    Option vdl-logging = yes
2015-05-05 04:39:05.000    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-05-05 04:39:05.000    Machine ID:    9fb23b12e3ba429c9f175acd80db20c1
2015-05-05 04:39:05.000    Component SVRTcli.exe version 2.5.4
2015-05-05 04:39:05.000    Component control.dll version 2.5.4
2015-05-05 04:39:05.000    Component SVRTservice.exe version 2.5.4
2015-05-05 04:39:05.015    Component engine\osdp.dll version 1.44.1.2200
2015-05-05 04:39:05.015    Component engine\veex.dll version 3.60.0.2200
2015-05-05 04:39:05.015    Component engine\savi.dll version 8.1.7.2200
2015-05-05 04:39:05.015    Component rkdisk.dll version 1.5.30.0
2015-05-05 04:39:05.015    Version info:    Product version    2.5.4
2015-05-05 04:39:05.015    Version info:    Detection engine    3.60.0
2015-05-05 04:39:05.015    Version info:    Detection data    5.13
2015-05-05 04:39:05.015    Version info:    Build date    3/31/2015
2015-05-05 04:39:05.015    Version info:    Data files added    337
2015-05-05 04:39:05.015    Version info:    Last successful update    (not yet updated)
2015-05-05 04:39:08.734    Downloading updates...
2015-05-05 04:39:08.734    Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-05-05 04:39:08.734    Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-05-05 04:39:08.734    Update progress: [I49502] Found supplement IDE514 LATEST
2015-05-05 04:39:08.734    Update progress: [I49502] Found supplement IDE515 LATEST
2015-05-05 04:39:08.734    Update progress: [I49502] Found supplement IDE516 LATEST
2015-05-05 04:39:08.734    Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-05-05 04:39:08.734    Update progress: [I19463] Syncing product SAVIW32 53
2015-05-05 04:39:23.734    Update progress: [I19463] Syncing product IDE514 161
2015-05-05 04:39:24.296    Update progress: [I19463] Syncing product IDE515 171
2015-05-05 04:39:24.296    Update progress: [I19463] Syncing product IDE516 42
2015-05-05 04:39:26.062    Installing updates...
2015-05-05 04:39:31.171    Error level 1
2015-05-05 04:39:54.703    Update successful
2015-05-05 04:40:12.812    Option all = no
2015-05-05 04:40:12.812    Option recurse = yes
2015-05-05 04:40:12.812    Option archive = no
2015-05-05 04:40:12.812    Option service = yes
2015-05-05 04:40:12.812    Option confirm = yes
2015-05-05 04:40:12.812    Option sxl = yes
2015-05-05 04:40:12.812    Option max-data-age = 35
2015-05-05 04:40:12.812    Option EnableSafeClean = yes
2015-05-05 04:40:13.000    Option vdl-logging = yes
2015-05-05 04:40:13.015    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-05-05 04:40:13.015    Machine ID:    9fb23b12e3ba429c9f175acd80db20c1
2015-05-05 04:40:13.015    Component SVRTcli.exe version 2.5.4
2015-05-05 04:40:13.015    Component control.dll version 2.5.4
2015-05-05 04:40:13.015    Component SVRTservice.exe version 2.5.4
2015-05-05 04:40:13.015    Component engine\osdp.dll version 1.44.1.2200
2015-05-05 04:40:13.015    Component engine\veex.dll version 3.60.0.2200
2015-05-05 04:40:13.015    Component engine\savi.dll version 8.1.7.2200
2015-05-05 04:40:13.015    Component rkdisk.dll version 1.5.30.0
2015-05-05 04:40:13.015    Version info:    Product version    2.5.4
2015-05-05 04:40:13.015    Version info:    Detection engine    3.60.0
2015-05-05 04:40:13.015    Version info:    Detection data    5.13G
2015-05-05 04:40:13.015    Version info:    Build date    3/31/2015
2015-05-05 04:40:13.015    Version info:    Data files added    369
2015-05-05 04:40:13.015    Version info:    Last successful update    5/5/2015 12:39:54 AM

2015-05-05 04:52:31.593    Could not open C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.1.0.9\CmnClnt\_lck\_AVPAPP_{BB639333-810A-4bf8-85F5-C537857F55FC}0
2015-05-05 04:52:31.593    Could not open C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.1.0.9\CmnClnt\_lck\_ISDATAPR_{E8EFD4CD-DE52-4444-9511-EFF3B158724B}0
2015-05-05 04:52:31.593    Could not open C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.1.0.9\CmnClnt\_lck\_ISDATAPR_{FF9AC67A-E394-46ae-B150-B3365343F166}G
2015-05-05 04:52:31.593    Could not open C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.1.0.9\CmnClnt\_lck\_RDRPluginG
2015-05-05 04:52:31.593    Could not open C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.1.0.9\CmnClnt\_lck\_SNDPluginG
2015-05-05 04:52:31.593    Could not open C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.1.0.9\CmnClnt\_lck\_SvcMgr-A2B50D70-5EA1-45a0-A983-0DB9E7101676G
2015-05-05 04:52:31.593    Could not open C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NSBU_22.1.0.9\CmnClnt\_lck\_{4E9CB39A-5F78-4887-A3D6-2790DE9DDE11}0
2015-05-05 05:08:28.203    Could not open C:\hiberfil.sys
2015-05-05 06:35:22.468    Could not open LOGICAL:0007:00000000
2015-05-05 06:35:22.593    Could not open H:\
2015-05-05 06:35:22.656    Could not open LOGICAL:0008:00000000
2015-05-05 06:35:22.781    Could not open I:\
2015-05-05 06:35:22.828    Could not open LOGICAL:0009:00000000
2015-05-05 06:35:22.921    Could not open J:\
2015-05-05 06:35:24.031    Could not open LOGICAL:000A:00000000
2015-05-05 06:35:24.406    Could not open K:\
2015-05-05 06:35:24.453    Could not open LOGICAL:000F:00000000
2015-05-05 06:35:24.546    Could not open P:\
2015-05-05 06:35:24.640    Could not open PHYSICAL:0081:0000:0000:0001
2015-05-05 06:35:24.640    Could not open PHYSICAL:0082:0000:0000:0001
2015-05-05 06:35:24.640    Could not open PHYSICAL:0083:0000:0000:0001
2015-05-05 06:35:24.656    Could not open PHYSICAL:0084:0000:0000:0001
2015-05-05 06:35:24.687    Could not open PHYSICAL:0085:0000:0000:0001
2015-05-05 06:35:24.781    SafeClean bin directory is empty.
2015-05-05 06:35:26.984    Error level 0

2015-05-05 09:12:15.421    Scan completed.
2015-05-05 09:12:15.421    

------------------------------------------------------------

2015-05-05 22:16:22.015    Sophos Virus Removal Tool version 2.5.4
2015-05-05 22:16:22.015    Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-05-05 22:16:22.015    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-05-05 22:16:22.015    Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x100 PT=0x1 Win32
2015-05-05 22:16:22.015    Checking for updates...
2015-05-05 22:16:22.531    Update progress: proxy server not available
2015-05-05 22:17:06.140    Option all = no
2015-05-05 22:17:06.140    Option recurse = yes
2015-05-05 22:17:06.140    Option archive = no
2015-05-05 22:17:06.140    Option service = yes
2015-05-05 22:17:06.140    Option confirm = yes
2015-05-05 22:17:06.140    Option sxl = yes
2015-05-05 22:17:06.156    Option max-data-age = 35
2015-05-05 22:17:06.156    Option EnableSafeClean = yes
2015-05-05 22:17:06.468    Option vdl-logging = yes
2015-05-05 22:17:06.468    Customer ID:    094260ca9b3af99f9d4a3909fc47a743
2015-05-05 22:17:06.468    Machine ID:    9fb23b12e3ba429c9f175acd80db20c1
2015-05-05 22:17:06.500    Component SVRTcli.exe version 2.5.4
2015-05-05 22:17:06.500    Component control.dll version 2.5.4
2015-05-05 22:17:06.500    Component SVRTservice.exe version 2.5.4
2015-05-05 22:17:06.500    Component engine\osdp.dll version 1.44.1.2200
2015-05-05 22:17:06.515    Component engine\veex.dll version 3.60.0.2200
2015-05-05 22:17:06.515    Component engine\savi.dll version 8.1.7.2200
2015-05-05 22:17:06.515    Downloading updates...
2015-05-05 22:17:06.515    Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-05-05 22:17:06.515    Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-05-05 22:17:06.515    Update progress: [I49502] Found supplement IDE514 LATEST
2015-05-05 22:17:06.515    Update progress: [I49502] Found supplement IDE515 LATEST
2015-05-05 22:17:06.515    Update progress: [I49502] Found supplement IDE516 LATEST
2015-05-05 22:17:06.515    Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-05-05 22:17:06.531    Update progress: [I19463] Syncing product SAVIW32 53
2015-05-05 22:17:06.531    Update progress: [I19463] Syncing product IDE514 161
2015-05-05 22:17:06.531    Component rkdisk.dll version 1.5.30.0
2015-05-05 22:17:06.531    Version info:    Product version    2.5.4
2015-05-05 22:17:06.531    Version info:    Detection engine    3.60.0
2015-05-05 22:17:06.531    Version info:    Detection data    5.13G
2015-05-05 22:17:06.531    Version info:    Build date    3/31/2015
2015-05-05 22:17:06.531    Version info:    Data files added    369
2015-05-05 22:17:06.546    Version info:    Last successful update    5/5/2015 12:39:54 AM
2015-05-05 22:17:06.984    Update progress: [I19463] Syncing product IDE515 171
2015-05-05 22:17:06.984    Update progress: [I19463] Syncing product IDE516 47
2015-05-05 22:17:08.203    Installing updates...
2015-05-05 22:17:09.640    Error level 1
2015-05-05 22:17:10.625    Update successful
2015-05-05 22:32:52.703    Sophos Virus Removal Tool version 2.5.4
2015-05-05 22:32:52.703    Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-05-05 22:32:52.703    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-05-05 22:32:52.703    Windows version 5.1 SP 3.0 Service Pack 3 build 2600 SM=0x100 PT=0x1 Win32
2015-05-05 22:32:52.718    Error: failed to create service (1072: The specified service has been marked for deletion.)
2015-05-05 22:32:52.781    Checking for updates...
2015-05-05 22:32:52.875    Update progress: proxy server not available
2015-05-05 22:32:56.125    Update not required

2015-05-05 22:33:22.593    Scan failed due to fatal error.
2015-05-05 22:33:22.593    

------------------------------------------------------------

 


Edited by Pelzo, 05 May 2015 - 07:40 PM.


#11 Pelzo

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Posted 05 May 2015 - 07:13 PM

I don't know why the date on adware was 4-5-2015. It was ran on 5-4-2015.


Edited by Pelzo, 05 May 2015 - 07:50 PM.


#12 Broni

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Posted 05 May 2015 - 07:20 PM

That's the same date, just in European format.

 

How is computer doing?


My Website

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#13 Pelzo

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Posted 05 May 2015 - 10:57 PM

it froze up while I was trying to post this. There's still nothing in the search fields for files and folders. When ever I do some things on here, something runs internally with a whining sound. Just like the sound when Norton Antivirus is doing a background check.



#14 Broni

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Posted 06 May 2015 - 07:37 PM

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 3 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

p22012121.gif


Once the above is done go to Step 4 and allow it to run System File Check by clicking on Do It button:

p22012122.gif


Go to Step 5 and under "System Restore" click on Create button:

p22012123.gif


Go to Repairs tab and click Open Repairs button.

p22012124.gif

In next window....
Leave all checkmarks as they're.
Click on Start Repairs button.

p22012126.gif

Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#15 Pelzo

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Posted 08 May 2015 - 06:00 PM

Hi Broni, sorry it took so long to get back to you, when I ran step 3, it said there were errors on the disk and to run Check Disk at the next boot but when I did it wouldn't boot back up. Everytime I restart I just get a blue screen that says "unmountable_boot_volume"

Edited by Pelzo, 08 May 2015 - 06:02 PM.





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