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Is my GPU causing this?


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#1 eric711

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Posted 28 April 2015 - 08:00 AM

Recently i started getting this snow like pixels, at first it would come and go once in a while, now its always there and has made my computer basically unusable. I just want to now what the problem is cause I  would like to just replace the faulty part, not invest in a whole new system. 

ty

 

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#2 dc3

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Posted 28 April 2015 - 11:39 AM

What is the make and model of this computer?

 

What operating system are you running?

 

Boot into Safe Mode and see if this problem persists.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 eric711

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Posted 28 April 2015 - 09:10 PM

Im running windows 7 64bit

Intel Q6600 cpu on Intel DG965OT mother board 

AMD Radeon HD 5800

4gb kingston ram



#4 dc3

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Posted 29 April 2015 - 08:10 AM

Did you boot into Safe Mode?


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#5 eric711

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Posted 29 April 2015 - 10:09 AM

When i boot into safe mode there is no sign of the problem after 10-15 minutes, but as soon as i reboot into normal mode the problem immediately reappears 



#6 dc3

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Posted 29 April 2015 - 10:51 AM

Please go through the following instructions till you reach Part C (3).  After you restart it will boot normally.  If the problem doesn't persist you have a Service causing this.  

 

To determine which Service is causing this you will need to go through the process of elimination outlined in (4).

 

 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Part A
 
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 
afterstart_zps02764513.jpg
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Part B
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
Part C
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
 
Caution:  I repeat, by disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
msconfig2_zpsef3c4759.png
 
(4)  If the problem does not reoccur after the reboot this means that there is a Service which is causing this proble, continue with the process of elemination to find the Service which is causing this in Option A.  If the problem does reoccur after the reboot go to Option B.
 
Option A
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
*  If the problem does not reoccur after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
Option B
 
Search Startup itmes If the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found post the Service or Startup item that is causing it. 
 
 

When you are finished using the Clean Boot go back to System Configuration and click on the General, then click on Normal Startup, click on OK, then restart your computer. 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 eric711

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Posted 29 April 2015 - 12:06 PM

I followed all the steps and the problem always occurs. 



#8 dc3

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Posted 29 April 2015 - 12:57 PM

Did you try this withe Startup items?


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#9 eric711

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Posted 29 April 2015 - 01:03 PM

yes i did



#10 dc3

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Posted 02 May 2015 - 09:42 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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#11 ShouldAt3

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Posted 02 May 2015 - 09:52 AM

Check if your cabels are properly attached, some loose cable might cause that.



#12 dc3

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Posted 02 May 2015 - 09:58 AM

Check if your cabels are properly attached, some loose cable might cause that.

This problem does not occur in Safe Mode, it operates properly.  For that reason this is not a connectivity issue.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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