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Trouble with program installation


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#1 flycaster

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Posted 28 April 2015 - 07:39 AM

Trying to install Fitbit instructions.  I keep getting a failure alert indicating that I should log on as an administrator in that I don't have sufficient permission to access a directory.  Here is an image of the alert:

 

setup%20fitbit.jpg

 

I do log on as administrator, but still get same alert. How do i develop sufficient privilages to allow me to complete the install?



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#2 Aura

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Posted 28 April 2015 - 08:10 AM

Hi flycaster :)

Right-click on the installer and select Run as Administrator. Let me know if the installation goes throught after.

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#3 flycaster

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Posted 28 April 2015 - 09:16 AM

Thanks.  Got it to work, but via a different method (



#4 Aura

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Posted 28 April 2015 - 09:18 AM

No problem, glad that you got it to work :)

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#5 dc3

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Posted 28 April 2015 - 10:36 AM

What other method did you use?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 flycaster

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Posted 28 April 2015 - 04:00 PM

What other method did you use?

Probably shuld have said that I found the solution here: http://www.bleepingcomputer.com/forums/f/167/windows-7/



#7 Aura

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Posted 28 April 2015 - 04:02 PM

You posted a link to the Windows 7 section of BleepingComputer, wrong URL I think.

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#8 flycaster

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Posted 28 April 2015 - 08:58 PM

Yeah, wrong link....here's the right one:

 

http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/



#9 Aura

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Posted 28 April 2015 - 08:59 PM

You didn't had to change the user permissions on that folder, but it also works. Next time, just try the "Run with Administrator" option first, you'll see it works great :)

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#10 Go The Power

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Posted 29 April 2015 - 04:23 AM

Yeah, wrong link....here's the right one:
 
http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/


Hello,

Did you restore ownership to SYSTEM? You have to be very careful with windows permissions, some windows components will not work if the owner is not set to system.

#11 flycaster

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Posted 29 April 2015 - 10:16 AM

 

Yeah, wrong link....here's the right one:
 
http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/


Hello,

Did you restore ownership to SYSTEM? You have to be very careful with windows permissions, some windows components will not work if the owner is not set to system.

 

Are you suggesting that I must restore ownership to the System, or that I leave things as there are as long as I don't note any problems?



#12 Aura

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Posted 29 April 2015 - 10:24 AM

It's strongly suggested to restore the ownership to SYSTEM. Usually, you don't wait until issue occurs, you do it to prevent them. This way, you won't get stuck in a bad situation later on :)

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#13 flycaster

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Posted 29 April 2015 - 01:21 PM

It's strongly suggested to restore the ownership to SYSTEM. Usually, you don't wait until issue occurs, you do it to prevent them. This way, you won't get stuck in a bad situation later on :)

Does your cautionary staement mean that for all files/folders within my computer, one should see that the SYSTEM is under ownership?  Permissions are definitely not one of my computer strengths!



#14 Aura

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Posted 29 April 2015 - 02:15 PM

Naturally, SYSTEM have permissions everywhere but I cannot say for sure. For now, you should just switch back the ownership on the folder that you took from SYSTEM. No need to worry about the other permissions if you didn't change them.

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#15 flycaster

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Posted 29 April 2015 - 03:52 PM

Naturally, SYSTEM have permissions everywhere but I cannot say for sure. For now, you should just switch back the ownership on the folder that you took from SYSTEM. No need to worry about the other permissions if you didn't change them.

When I go to the folder that I "think" I changed, SYSTEM doesn't exist in properties/security.  Don't know how to go about effecting the change in ownership.






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