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My Physical DVD-Drive is not in device manager


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#1 ExplodingMonkey

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Posted 26 April 2015 - 11:16 PM

My CPU-ID Computer Information - http://valid.x86.fr/5ya0sx

HardiNFO Report -Attached File  HARDiNFO Report.txt   47.78KB   2 downloads

Speccy Report -Attached File  IGOR-ASUS.txt   294.94KB   2 downloads

 

Hello Ladies & Gentlemen. Something very peculiar has happened to me. My DVD/CD drive was working properly, and then apparently I became a computer Ninja and deleted it from my computer? I went to insert a disk, but nothing happened, so I went to explorer, and whoop! No DVD drive. The device manager showed it with a yellow triangle, I read somewhere that I needed to uninstall the driver for it before I could fix it. But now it doesn't seem to want to do that either. I found the driver I needed with the program DriverToolkit, but perhaps I could have found it some other way.

Here is the info I have about my DVD Drive.

 

S8zhiAy.jpg

 

My DVD drive opens and closes, but doesn't show up. What can I do? Is this simply a software issue?

 

Thank you good people of BleepingComputer.com

Attached Files


Edited by ExplodingMonkey, 26 April 2015 - 11:23 PM.


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#2 zingo156

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Posted 27 April 2015 - 07:02 AM

Try some of these options, I have seen the upper/lower filter registry issue cause a missing cd/dvd drive quite a few times: https://support.microsoft.com/en-us/kb/314060

 

NOTE: please create a restore point or backup your registry before deleting anything there.


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#3 ExplodingMonkey

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Posted 27 April 2015 - 11:07 AM

Try some of these options, I have seen the upper/lower filter registry issue cause a missing cd/dvd drive quite a few times: https://support.microsoft.com/en-us/kb/314060

 

NOTE: please create a restore point or backup your registry before deleting anything there.

 

No Way!!!! I followed the instructions and it actually worked!!! That means I'm not a complete doofus. Thank you so much Zingo156

 

Zingo156 is this awesome ----> zyaSurt.gif?1


Edited by ExplodingMonkey, 27 April 2015 - 11:15 AM.


#4 zingo156

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Posted 27 April 2015 - 11:08 AM

Glad to help! Happy computing.


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