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Bluetooth headset kills Wi-Fi


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#1 HuleoAmadaeus

HuleoAmadaeus

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Posted 26 April 2015 - 12:00 AM

I have used plenty of bluetooth devices before with my ASUS U47A laptop's built-in bluetooth, including bluetooth headsets of varying kinds, it has always worked fine. 

 

I bought the Turtle Beach XP-510 headset for work/play. Followed instructions for installation and have even tried my own methods of pairing bluetooth on them. the strange thing is, for both internet access and the bluetooth headset to work simultaneously, I have to be connected directly to ethernet and have wi-fi turned off, because if i am connected via wifi, wi-fi stops working correctly (Windows Network Diagnostic blames my router), and the bluetooth connection is basically garbage quality sound, and i can tell its, for lack of a better discription, fighting between wifi and bluetooth signals.

 

I tested this by making laptop speakers and mic default in sound settings while XP-510's were still connected....everything cleared up, but as soon as i set the headset to default, signal dies.

 

Is this seriously just the band frequency? as i have tried this on 2 different routers, but not changed the frequencies, i just don't know. is there an easy way to fix this with a router that only has 2.4ghz, or is this a software/hardware issue in my computer? i haven't found any similar stories online, and if it was online, then Turtle Beach is keeping it under wraps



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#2 HuleoAmadaeus

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Posted 26 April 2015 - 11:01 AM

upon further experimentation, i connected the headset to my phone, and wifi signal is fine. even while talking on it.






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