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Windows does not detect HDD during install


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#1 dinodod

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Posted 25 April 2015 - 11:41 PM

I know this issue has been around for awhile but it is still eluding me as of today and I am trying to see if anyone can assist in resolving the issue.

 

Instead of doing an upgrade of Windows in place, I am trying to do a install from the ISO using EasyBCD.

 

The ISO launches fine as the setup starts but Windows refuses to see my HDD.

 

I have an Elitebook 9470 laptop.

It uses the Intel storage drivers for AHCI and the HDD itself (Intel SSD)

Bios is set to use UEFI Hybrid (With CSM)

BIOS can not use UEFI (without CSM) mode as the system does not boot.

Tested using Legacy mode and still unable to see HDD.

 

BIOS version is F60 (Jan 2015) and is the latest.

 
 

I downloaded the drivers from HP directly and extracted them.  "Intel Rapid Storage Technology" (http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_144775_1&swEnvOid=4158)

 

When I choose either the 32 or 64 bit version of the Intel driver, it shows me "Intel® 7 Series Chipset Family SATA AHCI Controller" as a possible driver match but fails to see the HD.

 

 

There are mentions of enabling RAID in the BIOS but I do not have such an option.  I think the Intel Storage has some menu at startup that I need to find to get into the Intel setup.  Do you know what the F key is for that because I do not see it show up when I boot the laptop.

 

Any other thoughts??  

 

 

 


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Please leave a comment on anything relative and help me expand on it.

 


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#2 dinodod

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Posted 26 April 2015 - 12:04 AM

So I came across this trick which is weird but it does work.  This requires you to have 

 

Start the Windows 10 install

At the main menu, select Repair your computer

Click Troubleshoot

Click Command Prompt.

In the command prompt, navigate to the Sources folder

Launch the setup.exe in the SOURCES folder, not from the root.

You will be able to see your HD.

 

So why does the setup.exe on the root work differently and is there a fix to this?


Essential Tools for safe computing

https://sites.google.com/site/dinodod/pc-standards

 

Please leave a comment on anything relative and help me expand on it.

 


#3 dinodod

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Posted 26 April 2015 - 08:48 AM

So my HD is still using MBR instead of GPT so I am going to install the new version of windows and convert the HD to GPT to see if this helps as Native UEFI requires GPT.

 

But I don't think this will make any difference.  Can anyone say what else I can do?


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Please leave a comment on anything relative and help me expand on it.

 


#4 bludgard

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Posted 26 April 2015 - 11:37 AM

May be something in the recovery partition causing the issue.

I have found that wiping the drive before installing works a charm with this. Can do this with install media: Navigate to command orompt and off you go.

I would suspect that Windows 10 has a driver to access your hard drive....

:thumbup2:



#5 dinodod

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Posted 27 April 2015 - 08:45 AM

Well, I was able to install Windows off my USB key with no issues using the ISO (Easy2Boot) after wiping the drive and converting to GPT.

I'm gonna setup the ISO as a boot option using EasyBCD to see if that works now too.

 

Maybe wiping was needed, maybe GPT, maybe both...  We'll see.


Essential Tools for safe computing

https://sites.google.com/site/dinodod/pc-standards

 

Please leave a comment on anything relative and help me expand on it.

 





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