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7 replies to this topic

#1 Xirw

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Posted 24 April 2015 - 10:32 PM

Hello, I really need help with a problem I've been having at random. This has happened 5 times (and counting) and they were all at times I was of course away from my computer. The screen goes black and my keyboard and mouse doesn't light up anymore. My computer is still on but I can hear my CPU fan racing every time this happens.

 

I don't know exactly why this happens other than a possible graphic driver error but I am updated to the latest. I check my event log and this is the only error that I see happening each time this happens:

 

Faulting application name: csrss.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc115
Faulting module name: sxs.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9cc
Exception code: 0xc0000005
Fault offset: 0x0000000000011b2f
Faulting process id: 0x36c
Faulting application start time: 0x01d07ee0e62ef7e4
Faulting application path: C:\Windows\system32\csrss.exe
Faulting module path: C:\Windows\system32\sxs.dll
Report Id: 0d00ead7-eae8-11e4-92da-005056c00008

 

I read online sxs.dll belongs to Microsoft for something called Fusion? Do I need this on my computer or is the problem something more than this. If someone can please help me with this I would be happy and If you need any logs I will try to post them ASAP. Thanks



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#2 hamluis

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Posted 25 April 2015 - 10:40 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Xirw

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Posted 25 April 2015 - 05:47 PM

Thank you very much for replying and helping. Here is the speccy log: http://speccy.piriform.com/results/PE0HTGMjMmVMMn1fO2rydZd

 

 

 

___________________________________________________________________________________

 

 

MiniToolBox by Farbar  Version: 13-07-2013
Ran by Tony (administrator) on 25-04-2015 at 18:46:46
Running from "C:\Users\Tony\Documents\Antivirus Tools"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/25/2015 05:09:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: csrss.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc115
Faulting module name: sxs.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9cc
Exception code: 0xc0000005
Fault offset: 0x0000000000011b2f
Faulting process id: 0x34c
Faulting application start time: 0xcsrss.exe0
Faulting application path: csrss.exe1
Faulting module path: csrss.exe2
Report Id: csrss.exe3

Error: (04/25/2015 05:08:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (04/25/2015 05:07:27 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (04/25/2015 05:38:40 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:12:16 PM on ?4/?25/?2015 was unexpected.

Error: (04/25/2015 02:24:48 AM) (Source: Service Control Manager) (User: )
Description: The VMware Workstation Server service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (04/25/2015 05:09:12 PM) (Source: Application Error)(User: )
Description: csrss.exe6.1.7600.163854a5bc115sxs.dll6.1.7601.175144ce7c9ccc00000050000000000011b2f34c01d07f8c2390a883C:\Windows\system32\csrss.exeC:\Windows\system32\sxs.dll51cf30f6-eb8f-11e4-a57e-005056c00008

Error: (04/25/2015 05:08:23 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe

Error: (04/25/2015 05:07:27 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*d:\spybot - search & destroy\spybot v1\DelZip179.dlld:\spybot - search & destroy\spybot v1\DelZip179.dll8


CodeIntegrity Errors:
===================================
  Date: 2015-04-25 18:45:37.069
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 18:15:16.722
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 17:38:41.029
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 16:32:25.608
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 16:12:02.988
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 15:58:50.196
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 15:48:18.853
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 15:33:40.070
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 15:15:16.631
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-25 02:24:25.278
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

 Tools for .Net 3.5 (Version: 3.11.50727)
????? Visual Studio 2012 Verification SDK - rus (Version: 12.0.30501)
7Smoker Pro 2.0 (Version: 2.0)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 17.0.0.124)
Age of Empires II HD © Microsoft Studios version 1 (Version: 1)
AI Suite II (Version: 2.04.01)
AIDA64 Extreme Edition v3.20 (Version: 3.20)
APB Reloaded
AppCleaner (Version: 3.0.5400.21128)
Application Insights Tools for Visual Studio 2013 (Version: 2.1)
ArcSoft TotalMedia Theatre 6 (Version: 6.5.1.150)
Arovax AntiSpyware 2.1.153 (Version: 2.1.153)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.16.12.0)
Asmedia ASM106x SATA Host Controller Driver (Version: 1.3.1.000)
ASUS Ai Charger (Version: 1.03.00)
ASUS Bluetooth Suite (Version: 7.02.000.60)
ASUS PC Diagnostics (Version: 1.3.4)
AutoIt v3.3.12.0 (Version: 3.3.12.0)
AVIcodec (remove only)
AzureTools.Notifications (Version: 2.1.10731.1602)
Batman: Arkham Asylum (Version: 1.0.0.0)
Behaviors SDK (Windows Phone) for Visual Studio 2013 (Version: 12.0.50716.0)
Behaviors SDK (Windows) for Visual Studio 2013 (Version: 12.0.50429.0)
Bitdefender Total Security (Version: 17.22.0.967)
Blend for Visual Studio 2013 (Version: 12.0.41002.1)
Blend for Visual Studio 2013 ENU resources (Version: 12.0.41002.1)
Blend for Visual Studio SDK for .NET 4.5 (Version: 3.0.40218.0)
Blend for Visual Studio SDK for Silverlight 5 (Version: 3.0.40218.0)
Blender (Version: 2.71)
Borderlands: The Pre-Sequel (Version: 1)
Bound By Flame
Brain Workshop 4.8.4 (Version: 4.8.4)
Build Tools - amd64 (Version: 12.0.30723)
Build Tools - x86 (Version: 12.0.30723)
Build Tools Language Resources - amd64 (Version: 12.0.30723)
Build Tools Language Resources - x86 (Version: 12.0.30723)
Cheat Engine 6.3
CM Installer (Version: 1.0.0.0)
Compiled Driver Disk (MediaTek) 1.0 (Version: 1.0.9.3)
Cookienator (Version: 2.6.41)
Core Temp 1.0 RC6 (Version: 1.0)
Corel WinDVD Pro 11 (Version: 11.5.1.3)
CPUID CPU-Z 1.72
CryptoPrevent v4.3.2
CustoPackTools
CyberLink PowerDVD 13 (Version: 13.0.3313.58)
Definition Update for Microsoft Office 2013 (KB2965273) 64-Bit Edition
Dolphin (Version: 4.0.2)
Dotfuscator and Analytics Community Edition (Version: 5.5.4954.46574)
Empires Dawn of the Modern World
Enforcer Police Crime Action
Entity Framework 6.1.1 Tools  for Visual Studio 2013 (Version: 12.0.30610.0)
ERUNT 1.1j
ESET Online Scanner v3
EULAlyzer 2.2 (Version: 2.2.0)
EVGA Precision X 4.2.1 (Version: 4.2.1)
f.lux
Far Cry 3 (Version: 1.05)
Fences 2 (Version: 2.01)
FileASSASSIN (Version: 1.06)
Forensic Search Tool 7.1
Fraps (remove only)
FreeFixer (Version: 1.06)
GameSalad Creator (Version: 0.10.5)
gbrainy 2.06 (Version: 2.06)
GIMP 2.8.14 (Version: 2.8.14)
Grand Theft Auto IV (Version: 1.0.0013.131)
Grand Theft Auto IV (Version: 1.00.0000)
Greenshot 1.1.9.13 (Version: 1.1.9.13)
Hard Disk Sentinel PRO
herdProtect Anti-Malware Scanner (Version: 1.0)
Hitman Absolution
HitmanPro.Alert (Version: 2.6.5.77)
hMailServer 5.4-B1950
HostsMan 4.4.101 (Version: 4.4.101.0)
ICA (Version: 11.5.1.3)
IcoFX 2.1
IconPackager
IconPackager (Version: 5.00)
IIS 8.0 Express (Version: 8.0.1557)
IIS Express Application Compatibility Database for x64
IIS Express Application Compatibility Database for x86
Intel® Management Engine Components (Version: 7.1.21.1124)
Intel® Network Connections 16.6.126.0 (Version: 16.6.126.0)
Intel® Rapid Storage Technology enterprise (Version: 3.0.0.2003)
Intel® Watchdog Timer Driver (Intel® WDT)
IPM (Version: 11.5)
Kingo Android ROOT version 1.2.2.1915 (Version: 1.2.2.1915)
Kit SDK de vérification de Visual Studio 2012 - fra (Version: 12.0.30501)
K-Lite Mega Codec Pack 10.8.5 (Version: 10.8.5)
LEGO Lord of the Rings
LEGO MARVEL Super Heroes
LEGO® Batman™ 2: DC Super Heroes (Version: 1.0.0.0)
LightScribe System Software (Version: 1.18.22.2)
LocalESPC (Version: 8.59.29989)
LocalESPC Dev12 (Version: 8.100.25984)
LocalESPCui for en-us Dev12 (Version: 8.100.25984)
Lord of the Rings - War in the North
Magic ISO Maker v5.5 (build 0281)
Malwarebytes Anti-Exploit version 1.05.1.1016 (Version: 1.05.1.1016)
Malwarebytes Anti-Malware version 2.1.6.1022 (Version: 2.1.6.1022)
marvell 91xx driver (Version: 1.2.0.1014)
MEGAsync (Version: )
Memory Profiler (Version: 12.0.30723)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (Version: 4.5.50710)
Microsoft .NET Framework 4.5 SDK (Version: 4.5.50710)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (Version: 4.5.50932)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (Version: 4.5.50932)
Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (ENU) (Version: 4.5.21005)
Microsoft .NET Framework 4.5.1 RC Multi-Targeting Pack for Windows Store Apps (Version: 4.5.21005)
Microsoft .NET Framework 4.5.1 SDK (Version: 4.5.51641)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209)
Microsoft Access MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Advertising SDK for Windows 8.1 - ENU (Version: 8.1.30809.0)
Microsoft Advertising SDK for Windows Phone 8.1 XAML - ENU (Version: 8.1.40427.0)
Microsoft Advertising Service Extension for Visual Studio (Version: 12.0.40402.0)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft ASP.NET and Web Tools 2013.3 - Visual Studio 12 (Version: 12.3.50717.0)
Microsoft ASP.NET MVC 4 - Visual Studio 2013 - ENU (Version: 4.1.21001.0)
Microsoft ASP.NET MVC 4 Runtime (Version: 4.0.40804.0)
Microsoft ASP.NET Web Frameworks and Tools - Visual Studio 2013 - ENU (Version: 5.2.20703.0)
Microsoft ASP.NET Web Pages 2 - Visual Studio 2013 - ENU (Version: 4.1.21001.0)
Microsoft ASP.NET Web Pages 2 Runtime (Version: 2.0.20716.0)
Microsoft Azure Mobile Services SDK (Version: 1.0.20703.0)
Microsoft Azure Mobile Services Tools for Visual Studio - v1.2 (Version: 1.2.20710.1601)
Microsoft Azure Shared Components for Visual Studio 2013 - v1.2 (Version: 1.2.20710.1601)
Microsoft Azure Tools for LightSwitch for Visual Studio 2013 - June 2014 Update - v2.4 (Version: 2.4.20623.1601)
Microsoft C++ REST SDK for Visual Studio 2013 (Version: 1.0)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Exchange Web Services Managed API 2.1 (Version: 15.0.847.30)
Microsoft Expression Blend SDK for .NET 4 (Version: 2.0.20525.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.95.0)
Microsoft Games for Windows Marketplace (Version: 3.5.67.0)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Help Viewer 1.1 (Version: 1.1.40219)
Microsoft Help Viewer 2.1 (Version: 2.1.21005)
Microsoft Identity Extensions (Version: 2.0.1459.0)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft LightSwitch for Visual Studio 2013 Core (Version: 12.0.30626)
Microsoft LightSwitch for Visual Studio 2013 CoreRes - ENU (Version: 12.0.30626)
Microsoft LightSwitch for Visual Studio 2013 v4.5 Tools (Version: 12.0.30626)
Microsoft LightSwitch for Visual Studio 2013 v4.5 ToolsRes - ENU (Version: 12.0.30626)
Microsoft LightSwitch v4.5 SDK (Version: 12.0.30626)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft NuGet - Visual Studio 2013 (Version: 2.8.50313.46)
Microsoft Office 2013 Developer Tools for Microsoft Visual Studio (x64) - ENU Language Pack (Version: 12.0.30626)
Microsoft Office 2013 Developer Tools for Microsoft Visual Studio (x64) (Version: 12.0.30626)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4569.1506)
Microsoft Office Developer Tools for Visual Studio (Version: 12.0.30626)
Microsoft Office Developer Tools for Visual Studio ENU Language Pack (Version: 12.0.30626)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Professional Plus 2013 (Version: 15.0.4569.1506)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4569.1506)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4569.1506)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Portable Library Multi-Targeting Pack (Version: 12.0.30501.00)
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu (Version: 12.0.30501.00)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft Report Viewer Add-On for Visual Studio 2013 (Version: 11.1.3442.2)
Microsoft SharePoint 2013 Developer Tools for Visual Studio 2012 Nuget Package (Version: 12.0.30626)
Microsoft Silverlight (Version: 5.1.31211.0)
Microsoft Silverlight 5 SDK (Version: 5.0.61118.0)
Microsoft SQL Server 2012 Command Line Utilities  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Data-Tier App Framework  (Version: 11.1.2902.0)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (Version: 11.1.2902.0)
Microsoft SQL Server 2012 Express LocalDB  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Management Objects  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Management Objects  (x64) (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Native Client  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (Version: 11.1.3000.0)
Microsoft SQL Server 2012 T-SQL Language Service  (Version: 11.1.3000.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (Version: 4.0.8876.1)
Microsoft SQL Server Data Tools - enu (12.0.30919.1) (Version: 12.0.30919.1)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (Version: 12.0.30919.1)
Microsoft SQL Server System CLR Types (Version: 10.50.1750.9)
Microsoft SQL Server System CLR Types (x64) (Version: 10.50.1750.9)
Microsoft System CLR Types for SQL Server 2012 (Version: 11.1.3366.16)
Microsoft System CLR Types for SQL Server 2012 (x64) (Version: 11.1.3366.16)
Microsoft Team Foundation Server 2013 Update 3 Object Model (x64) (Version: 12.0.30723)
Microsoft Team Foundation Server 2013 Update 3 Object Model Language Pack (x64) - ENU (Version: 12.0.30723)
Microsoft Visual C++  ARM Libraries (Version: 12.0.21005)
Microsoft Visual C++  Compilers 2010 Standard - enu - x86 (Version: 10.0.40219)
Microsoft Visual C++  x64 Libraries (Version: 12.0.21005)
Microsoft Visual C++  x64 Native Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++  x64 Native Compilers (Version: 12.0.21005)
Microsoft Visual C++  x64-arm Cross Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++  x64-arm Cross Compilers (Version: 12.0.21005)
Microsoft Visual C++  x64-x86 Cross Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++  x64-x86 Cross Compilers (Version: 12.0.21005)
Microsoft Visual C++  x86 Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 Express - ENU (Version: 10.0.40219)
Microsoft Visual C++ 2012 32bit Compilers - ENU Resources (Version: 11.0.60610)
Microsoft Visual C++ 2012 Compilers - ENU Resources (Version: 11.0.60610)
Microsoft Visual C++ 2012 Compilers (Version: 11.0.60610)
Microsoft Visual C++ 2012 Core Libraries (Version: 11.0.51106)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (Version: 11.0.61030.0)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (Version: 11.0.61030.0)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (Version: 11.0.61030)
Microsoft Visual C++ 2012 x86-x64 Compilers (Version: 11.0.60610)
Microsoft Visual C++ 2013  x64 Designtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 32bit Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++ 2013 Compilers - ENU Resources (Version: 12.0.21005)
Microsoft Visual C++ 2013 Compilers (Version: 12.0.21005)
Microsoft Visual C++ 2013 Core Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2013 Extended Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2013 Microsoft Foundation Class Libraries (Version: 12.0.21005)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (Version: 12.0.21005.1)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (Version: 12.0.21005.1)
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Microsoft Visual C++ 2013 x64 Debug Runtime - 12.0.21005 (Version: 12.0.21005)
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Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (Version: 12.0.21005)
Microsoft Visual C++ 2013 x86 Debug Runtime - 12.0.21005 (Version: 12.0.21005)
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Microsoft Visual C++ 2013 x86-x64 Compilers (Version: 12.0.21005)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Service Pack 1 (Version: 10.0.40219)
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Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908)
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Microsoft Visual Studio 2013 Diagnostic Tools - amd64 (Version: 12.0.30723)
Microsoft Visual Studio 2013 Diagnostic Tools - x86 (Version: 12.0.30723)
Microsoft Visual Studio 2013 IntelliTrace (x64) (Version: 12.0.30723)
Microsoft Visual Studio 2013 IntelliTrace (x86) (Version: 12.0.30723)
Microsoft Visual Studio 2013 IntelliTrace Front End (Version: 12.0.30723)
Microsoft Visual Studio 2013 Performance Collection Tools - ENU (Version: 12.0.21005)
Microsoft Visual Studio 2013 Performance Collection Tools (Version: 12.0.21005)
Microsoft Visual Studio 2013 Preparation (Version: 12.0.21005)
Microsoft Visual Studio 2013 Profiling Tools (Version: 12.0.30723)
Microsoft Visual Studio 2013 Shell (Minimum) (Version: 12.0.21005)
Microsoft Visual Studio 2013 Shell (Minimum) Interop Assemblies (Version: 12.0.21005)
Microsoft Visual Studio 2013 Shell (Minimum) Resources (Version: 12.0.21005)
Microsoft Visual Studio 2013 Team Explorer Language Pack - ENU (Version: 12.0.21005)
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Microsoft Visual Studio 2013 XAML UI Designer (Version: 12.0.30723)
Microsoft Visual Studio Premium 2013 - ENU (Version: 12.0.21005)
Microsoft Visual Studio Premium 2013 (Version: 12.0.21005)
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Microsoft Visual Studio Professional 2013 (Version: 12.0.21005)
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Microsoft Visual Studio Team Foundation Server 2013 Storyboarding Language Pack (x64) - ENU (Version: 12.0.21005)
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Microsoft Visual Studio Ultimate 2013 (Version: 12.0.21005)
Microsoft Visual Studio Ultimate 2013 with Update 3 (Version: 12.0.30723)
Microsoft Web Deploy 3.5 (Version: 3.1237.1763)
Microsoft Word MUI (English) 2013 (Version: 15.0.4569.1506)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
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Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
MiniTool Partition Wizard Free 9.0
MOBILedit! Forensic ver. 7.7.0.4997 (Version: 7.7.0.4997)
MOBILedit! FST 7.7 (Version: 7.7.0.4997)
MOBILedit! Support Libraries (Version: 12.0.0)
MotioninJoy Gamepad tool 0.7.1001 (Version: 0.7.1001)
MRU-Blaster v1.5 (Database 3.28.04) (Version: 1.5)
MSI Afterburner 3.0.0 (Version: 3.0.0)
MSVCRT Redists (Version: 1.0)
MSXML 4.0 SP3 Parser (KB2758694) (Version: 4.30.2117.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
MurGeeMon 1.8 (Version: 1.8)
Nero 2014 (Version: 15.0.02200)
Nero Audio Pack 1 (Version: 11.0.11500.110.0)
Nero Blu-ray Player (Version: 12.0.20031)
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Nero Core Components (Version: 11.0.23400)
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Nero CoverDesigner (Version: 12.0.11000)
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Nero Disc to Device (Version: 15.0.12010)
Nero Effects Basic (Version: 15.0.10010)
Nero Express (Version: 15.0.19000)
Nero Express Help (CHM) (Version: 15.0.00018)
Nero Info (Version: 15.1.0023)
Nero Kwik Themes Basic (Version: 12.0.11500)
Nero Launcher (Version: 15.0.8000)
Nero MediaHome (Version: 1.20.8200)
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Nero Recode (Version: 15.0.14000)
Nero Recode Help (CHM) (Version: 15.0.00018)
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Nero SharedVideoCodecs (Version: 1.0.15003)
Nero Update (Version: 11.0.13300.42.0)
Nero Video (Version: 15.0.12000)
Nero Video Help (CHM) (Version: 15.0.00015)
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Nmap 6.46
Notepad++ (Version: 6.7.5)
Nsauditor 2.6
NTREGOPT 1.1j
NVIDIA 3D Vision Driver 341.44 (Version: 341.44)
NVIDIA Control Panel 341.44 (Version: 341.44)
NVIDIA GeForce Experience 2.4.1.21 (Version: 2.4.1.21)
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NVIDIA Graphics Driver 341.44 (Version: 341.44)
NVIDIA Install Application (Version: 2.1002.175.1449)
NVIDIA LED Visualizer 1.0 (Version: 1.0)
NVIDIA Network Service (Version: 2.3)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA PhysX System Software 9.13.1220 (Version: 9.13.1220)
NVIDIA ShadowPlay 2.4.1.21 (Version: 2.4.1.21)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.6514)
NVIDIA Update 2.4.1.21 (Version: 2.4.1.21)
NVIDIA Update Core (Version: 2.4.1.21)
NVIDIA Virtual Audio 1.2.27 (Version: 1.2.27)
Open XML SDK 2.5 for Microsoft Office (Version: 2.5.5631)
Origin (Version: 9.4.22.2815)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4569.1506)
Outlast
Panda USB Vaccine 1.0.1.4
PDF Settings CS6 (Version: 11.0)
PeerBlock 1.2 (r693) (Version: 1.2.0.693)
Pinger (Version: 1.4.0.0)
Pinnacle Video Driver (Version: 12.1.0.029)
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Prerequisite installer (Version: 15.0.0005)
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PunkBuster Services (Version: 0.993)
Python Tools Redirection Template (Version: 1.2)
Ragnarok Online 2
Rainmeter (Version: 3.2.1 r2386)
Razer Cortex (Version: 5.1.38.0)
Realtek High Definition Audio Driver (Version: 6.0.1.7023)
Recuva (Version: 1.51)
RegAuditor 2.3.7
RegRun Reanimator
Resource Hacker Version 3.6.0
RivaTuner Statistics Server 6.1.2 (Version: 6.1.2)
RocketDock 1.3.5
RogueKiller version 10 (Version: 10)
Rosetta Stone Ltd Services (Version: 3.2.17)
Rosetta Stone TOTALe (Version: 4.1.1)
Rosetta Stone TOTALe (Version: 4.1.15.1)
s3pe - Sims3 Package Editor (Version: 13-0902-2048)
Saints Row: The Third
Samsung Magician (Version: 4.5.1)
Sandboxie 4.16 (64-bit) (Version: 4.16)
SanityCheck 3.00
Scribblenauts Unlimited
SDK de comprobación de Visual Studio 2012 - esn (Version: 12.0.30501)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition
Setup (Version: 11.5.1.3)
SharePoint Client Components (Version: 15.0.4569.1506)
SharePoint Client Components (Version: 16.0.2617.1200)
SHIELD Streaming (Version: 4.1.1000)
SHIELD Wireless Controller Driver (Version: 2.4.1.21)
SixaxisPairTool 0.2.5 (Version: 0.2.5)
SlimDX Runtime .NET 2.0 (January 2012) (Version: 2.0.13.43)
Sophos Virus Removal Tool (Version: 2.4)
Sophos Windows Shortcut Exploit Protection Tool (Version: 1.0.1.0)
SpeedFan (remove only)
SpiderOak x64 (Version: 5.1.8.10105)
Spybot - Search & Destroy (Version: 1.6.2)
SpywareBlaster 5.0 (Version: 5.0.0)
Stardock ObjectDock (Version: 2.10)
Stardock WindowBlinds (Version: 8.00)
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Stellar Phoenix Windows Data Recovery - Professional (Version: 5.0.0.0)
SumatraPDF (Version: 3.0)
System Requirements Lab Detection (Version: 1.0.5.0)
Team Explorer for Microsoft Visual Studio 2013 (Version: 12.0.21005)
Teenage Mutant Ninja Turtles: Out of the Shadows (Version: 1.0)
The Godfather™ The Game
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The Sims™ 3 70s, 80s, & 90s Stuff (Version: 17.0.77)
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The Sims™ 3 Master Suite Stuff (Version: 11.0.84)
The Sims™ 3 Movie Stuff (Version: 20.0.53)
The Sims™ 3 Outdoor Living Stuff (Version: 7.0.55)
The Sims™ 3 Pets (Version: 10.0.96)
The Sims™ 3 Seasons (Version: 16.0.136)
The Sims™ 3 Showtime (Version: 12.0.273)
The Sims™ 3 Supernatural (Version: 15.0.135)
The Sims™ 3 Town Life Stuff (Version: 9.0.73)
The Sims™ 3 University Life (Version: 18.0.126)
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Update for Microsoft Office 2013 (KB2920769) 64-Bit Edition
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Windows Azure Tools for LightSwitch for Visual Studio 2013 - v2.1 (Version: 2.1.10909.1601)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Phone 8.1 SDK - ARM (Version: 8.1.12358)
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Windows Phone 8.1 Tools for Visual Studio 2013 (Version: 12.0.30723)
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Windows Phone 8.1 Tools for Visual Studio Professionald 2013 - ENU (Version: 12.0.30723)
Windows Phone SDK 8.0 Assemblies (Version: 12.0.30723)
Windows Runtime Intellisense Content - en-us (Version: 8.100.25984)
Windows Software Development Kit (Version: 8.100.26831)
Windows Software Development Kit (Version: 8.59.29989)
Windows Software Development Kit DirectX x64 Remote (Version: 8.100.25984)
Windows Software Development Kit DirectX x64 Remote (Version: 8.59.29989)
Windows Software Development Kit DirectX x86 Remote (Version: 8.100.25984)
Windows Software Development Kit DirectX x86 Remote (Version: 8.59.29989)
Windows Software Development Kit for Windows Store Apps (Version: 8.100.26831)
Windows Software Development Kit for Windows Store Apps (Version: 8.59.29989)
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.100.26831)
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (Version: 8.100.26831)
Windows XP Targeting with C++ (Version: 11.0.51106)
WinDVD (Version: 11.5.1.3)
WinPatrol (Version: 33.1.2015.0)
WinPcap 4.1.3 (Version: 4.1.0.2980)
WinRAR 5.21 (64-bit) (Version: 5.21.0)
Workflow Manager Client 1.0 (Version: 2.0.40131.0)
Workflow Manager Tools 1.0 for Visual Studio (Version: 2.0.40326.0)
wxDev-C++
X64 Debuggers And Tools (Version: 8.100.25984)

========================= Memory info: ===================================

Percentage of memory in use: 11%
Total physical RAM: 49090.98 MB
Available physical RAM: 43582.04 MB
Total Pagefile: 49289.18 MB
Available Pagefile: 43446.56 MB
Total Virtual: 4095.88 MB
Available Virtual: 3950.11 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:238.37 GB) (Free:115.29 GB) NTFS
2 Drive d: (Plextor) (Fixed) (Total:119.02 GB) (Free:106.22 GB) NTFS
4 Drive f: (Western Digital) (Fixed) (Total:2794.39 GB) (Free:615.79 GB) NTFS
5 Drive g: (Intel 520) (Fixed) (Total:167.68 GB) (Free:17.14 GB) NTFS
6 Drive h: (Kingston) (Fixed) (Total:111.79 GB) (Free:20.65 GB) NTFS
10 Drive l: (Seagate) (Fixed) (Total:1397.26 GB) (Free:340.3 GB) NTFS
13 Drive q: (My Book) (Fixed) (Total:2794.49 GB) (Free:1078.34 GB) NTFS
14 Drive r: (My Passport) (Fixed) (Total:1862.98 GB) (Free:63.5 GB) NTFS

========================= Users: ========================================

User accounts for \\COSMOSII

Administrator            Guest                    Tony                     


**** End of log ****
 



#4 hamluis

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Posted 25 April 2015 - 07:14 PM

I don't see an installed AV.

 

You have a Bitdefender startup item scheduled as a task.

 

Java is installed and not updated, making system more vulnerable than it has to be.

 

STOP 05 errors are vaguesly general, IMO.  CSRSS is a basic Windows process and probably not the problem itself...but the scene where the problem manifested itself and caused an alert, IMO.

 

Louis



#5 Xirw

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Posted 25 April 2015 - 08:22 PM

Under Installed Programs:  Bitdefender Total Security (Version: 17.22.0.967)

 

I uninstalled Java 2 days ago this is an extension: Visual Studio Extensions for Windows Library for JavaScript (Version: 2.1.30723.00)

 

I will probably delete that but do you know if there is anything else I can do to fix this issue?



#6 hamluis

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Posted 26 April 2015 - 10:57 AM

I don't...I can't even pinpoint "the issue".  Your data doesn't tell me a lot, it may represent something more substantial to other persons.

 

I will say that I look at "code integrity" errors as indicative of a couple of possibilities.

 

    a.  File corruption, which, in turn may the result of hard drive or other hardware/software problems.

    b.  Malware

 

What Is Code Integrity Function In Windows?

 

Beyond the above...the CSRSS file is a key Windows file and, as such, it is subject to be attacked by malware.  I seldom see Event Viewer data that pinpoints it.  I would suggest that we move this topic to the Am I infected forum for a malware check, if you agree.

 

Louis



#7 Xirw

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Posted 26 April 2015 - 05:53 PM

It started happening around the time I installed a program. I uninstalled it yesterday and everything seems to be fine. If not I will post there, thanks for your help



#8 hamluis

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Posted 27 April 2015 - 06:11 AM

:thumbup2: .

 

Louis






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