Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows is extremely slow to load and won't update


  • Please log in to reply
51 replies to this topic

#1 aer

aer

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 24 April 2015 - 05:24 PM

Hello

 

I have windows 7 running on a HP Pavilion dm4 laptop.  Lately windows is very slow to start -close to 5 minutes just to get to the log in screen.  Also, the updates will not install.  I am getting various error messages and when I try to look them up I get general information.  

 

I have done a disk cleanup, defragged and removed some unneeded programs.  I am going to do the Security Tango also.  

 

What should I try next?

 

Ann


Edited by hamluis, 25 April 2015 - 06:52 PM.
Moved from Win 7 to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 dicke

dicke

    Paraclete


  • Members
  • 2,196 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:03:53 AM

Posted 24 April 2015 - 09:00 PM

Welcome Ann,

If your self help attempts don't clear the problem [I suspect that they may not]. Or if you can't download, install, update and run any of the scanners please quit trying by yourself and go to the Am I Infected forum and get expert assistance.

Continuing to try different things without a plan can make things worse.

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 24 April 2015 - 11:20 PM

I have Norton 360, it is the  .NET updates that will not install, they do download.   I will check the forum you suggested



#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,299 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:02:53 AM

Posted 25 April 2015 - 02:33 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 25 April 2015 - 06:03 PM

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Ann E (administrator) on 25-04-2015 at 18:58:00
Running from "C:\Users\Ann E\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion dm4 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/25/2015 06:57:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x7dc
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x105c
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x1fd0
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x120c
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x17dc
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x1a84
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x1a78
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x1e68
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x1d30
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
Error: (04/25/2015 06:57:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: apnmcp.exe, version: 21.11.1.932, time stamp: 0x54c72140
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b3e0
Exception code: 0xc0000005
Fault offset: 0x00077f12
Faulting process id: 0x36c
Faulting application start time: 0xapnmcp.exe0
Faulting application path: apnmcp.exe1
Faulting module path: apnmcp.exe2
Report Id: apnmcp.exe3
 
 
System errors:
=============
Error: (04/25/2015 06:58:01 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1232 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:59 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1231 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:58 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1230 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:56 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1229 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:54 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1228 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:53 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1227 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:51 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1226 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:48 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1225 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:47 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1224 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/25/2015 06:57:46 PM) (Source: Service Control Manager) (User: )
Description: The Ask Update Service service terminated unexpectedly.  It has done this 1223 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (04/25/2015 06:58:00 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f1284c01d07fab46aabceeC:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll85281806-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:59 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f127dc01d07fab45e06518C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll841c2259-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:58 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f12105c01d07fab44e5d4ccC:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll837383d1-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:56 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f121fd001d07fab43918a71C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll8278a565-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:54 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f12120c01d07fab42d7d4a9C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll81198571-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:52 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f1217dc01d07fab41e1d84fC:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll80401232-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:51 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f121a8401d07fab403bea51C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll7f49a0a6-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:48 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f121a7801d07fab3f6620a0C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll7da5123d-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:46 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f121e6801d07fab3ea1bc4fC:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll7ccf96ad-eb9e-11e4-8359-00038a000015
 
Error: (04/25/2015 06:57:45 PM) (Source: Application Error)(User: )
Description: apnmcp.exe21.11.1.93254c72140ntdll.dll6.1.7601.187985507b3e0c000000500077f121d3001d07fab3d86842aC:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exeC:\Windows\SysWOW64\ntdll.dll7c09abb7-eb9e-11e4-8359-00038a000015
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-03-14 16:17:01.439
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-14 16:17:01.316
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-14 15:38:55.087
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-14 15:38:54.950
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-14 15:38:21.239
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-14 15:38:21.106
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-14 15:38:20.867
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-03-14 15:38:20.726
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-11-22 01:49:42.737
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2012-11-22 01:49:42.715
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 17.0.0.124 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 17.0.0.124 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)
Adobe Community Help (x32 Version: 3.5.23 - Adobe Systems Incorporated.) Hidden
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0.3.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 9 (x32 Version: 9.0.3.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Elements 12 (HKLM\...\PremElem120) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Reader X (10.1.8) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.8 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden
ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.206.1717.117 - Alps Electric)
Amazon Add to Wish List IE Extension 1.2 (HKLM-x32\...\Amazon Add to Wish List IE Extension) (Version: 1.2 - Amazon)
ANT Drivers Installer x64 (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
AOL Toolbar (HKLM-x32\...\AOL Toolbar) (Version:  - )
AOL Uninstaller (Choose which Products to Remove) (HKLM-x32\...\AOL Uninstaller) (Version:  - AOL Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft PhotoStudio 6 (HKLM-x32\...\{ED8EF3C2-FA5B-4A1E-950D-5A0227161F97}) (Version: 6.0.1.148 - ArcSoft)
Ask Toolbar (HKLM-x32\...\{4F524A2D-5637-006A-76A7-A758B70C1902}) (Version: 12.25.2.87 - APN, LLC)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.39 - Atheros Communications Inc.)
AuthenTec TrueAPI (Version: 1.2.1.33 - AuthenTec, Inc.) Hidden
Avery Wizard 4.0 (HKLM-x32\...\{7196E6BD-4B65-43F9-9D30-73A8E58D0E84}) (Version: 4.0.103 - Avery)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Canon CanoScan 9000F User Registration (HKLM-x32\...\Canon CanoScan 9000F User Registration) (Version:  - )
Canon DIGITAL CAMERA Solution Disk Software Guide (HKLM-x32\...\Software Guide) (Version: 1.6.0.1 - Canon Inc.)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version:  - )
Canon IJ Network Scan Utility (HKLM-x32\...\Canon_IJ_Network_Scan_UTILITY) (Version:  - )
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - ?Canon Inc.?)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.1.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version:  - ?Canon Inc.?)
CANON iMAGE GATEWAY MyCamera Download Plugin (HKLM-x32\...\MyCamera Download Plugin) (Version: 3.1.1.2 - Canon Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM-x32\...\CANON iMAGE GATEWAY Task) (Version: 1.9.0.9 - Canon Inc.)
Canon Inkjet Printer Driver Add-On Module (HKLM\...\CANONIJINBOXADDON100) (Version:  - )
Canon MG5400 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG5400_series) (Version: 1.00 - Canon Inc.)
Canon MG5400 series On-screen Manual (HKLM-x32\...\Canon MG5400 series On-screen Manual) (Version: 7.5.0 - Canon Inc.)
Canon MG5400 series User Registration (HKLM-x32\...\Canon MG5400 series User Registration) (Version:  - Canon Inc.?)
Canon MOV Decoder (HKLM-x32\...\Canon MOV Decoder) (Version: 1.9.0.8 - Canon Inc.)
Canon MOV Encoder (HKLM-x32\...\Canon MOV Encoder) (Version: 1.8.0.1 - Canon Inc.)
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 3.9.0.6 - Canon Inc.)
Canon MP Navigator EX 3.1 (HKLM-x32\...\MP Navigator EX 3.1) (Version:  - )
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 1.0.0 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 1.0.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.0.0 - Canon Inc.)
Canon PowerShot ELPH 300 HS_IXUS 220 HS Camera User Guide (HKLM-x32\...\CameraUserGuide-PSELPH300HS_IXUS220HS) (Version: 1.0.0.1 - Canon Inc.)
Canon PowerShot SX40 HS Camera User Guide (HKLM-x32\...\CameraUserGuide-PSSX40HS) (Version: 1.0.0.1 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.0.0 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC8) (Version: 8.6.0.11 - Canon Inc.)
Canon Utilities CameraWindow Launcher (HKLM-x32\...\CameraWindowLauncher) (Version: 7.6.0.1 - Canon Inc.)
Canon Utilities Digital Photo Professional 3.11 (HKLM-x32\...\DPP) (Version: 3.11.0.0 - Canon Inc.)
Canon Utilities EOS Utility (HKLM-x32\...\EOS Utility) (Version: 2.13.40.0 - Canon Inc.)
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX (HKLM-x32\...\EOS Video Snapshot Task) (Version: 1.0.0.10 - Canon Inc.)
Canon Utilities Map Utility (HKLM-x32\...\MapUtility) (Version: 1.1.0.4 - Canon Inc.)
Canon Utilities Movie Uploader for YouTube (HKLM-x32\...\MovieUploaderForYouTube) (Version: 1.3.0.3 - Canon Inc.)
Canon Utilities MyCamera (HKLM-x32\...\MyCamera) (Version: 7.5.0.1 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.22.46 - Canon Inc.)
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.9.0.1 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.6.0.15 - Canon Inc.)
CanoScan 9000F Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ9602) (Version:  - )
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Corel PaintShop Pro X6 (HKLM-x32\...\_{166D1CB6-DD8A-40DD-9E25-4D31D2D6DE4D}) (Version: 16.2.0.20 - Corel Corporation)
Corel PaintShop Pro X6 (x32 Version: 16.2.0.20 - Corel Corporation) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.1.4305 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.1.4305 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2965299) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1102BF0-0FBC-4344-BF90-95DA329C6D4A}) (Version:  - Microsoft)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Download Updater (AOL LLC) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - )
Elements 9 Organizer (x32 Version: 9.0 - Adobe Systems Incorporated) Hidden
Elements STI Installer (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Elevated Installer (x32 Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
eReg (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
Evernote v. 4.2.2 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.2.3979 - Evernote Corp.)
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE - The Traitor Soul (x32 Version: 2.2.0.95 - WildTangent) Hidden
Fitbit Connect (HKLM-x32\...\{D3CD091B-296B-48E9-9F0F-E9FE53E02E41}) (Version: 1.0.3.5511 - Fitbit Inc.)
Garmin Communicator Plugin (HKLM-x32\...\{647BB978-2876-487B-9B0E-FDB73F0EA4A2}) (Version: 4.0.4 - Garmin Ltd or its subsidiaries)
Garmin Communicator Plugin x64 (HKLM\...\{237D687E-9E50-4A30-B810-262764CC491B}) (Version: 4.0.4 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{50755d67-ae60-4e47-b3d6-ce44d01b5a95}) (Version: 4.0.15.0 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 4.0.15.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin USB Drivers (HKLM-x32\...\{510D2239-6C2E-457B-9590-485EC552D94D}) (Version: 2.3.0.0 - Garmin Ltd or its subsidiaries)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.90 - Google Inc.)
Google Drive (HKLM-x32\...\{6C36881B-0E51-4231-9D02-BF2149664D34}) (Version: 1.20.8672.3137 - Google, Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.1.1 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{5601F151-A69F-4E30-8C60-37928124CD07}) (Version: 4.1.9.1 - Hewlett-Packard Company)
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP CoolSense (HKLM-x32\...\{11AF9A96-6D83-4C3B-8DCB-16EA2A358E3F}) (Version: 2.10.51 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{40BDA06B-BF53-4005-A0D4-7A50F7910C1A}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.4 - WildTangent)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{E44578C7-4667-4124-8BC2-1161BCA54978}) (Version: 1.4.4 - Hewlett-Packard Company)
HP Product Detection (HKLM-x32\...\{ACAA0152-96A4-4D93-92F5-1B4728C3D984}) (Version: 11.15.0008 - HP)
HP Quick Launch (HKLM-x32\...\{285F722C-0E45-47DE-B38E-5B3B10FA4A7C}) (Version: 2.5.2 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{210A03F5-B2ED-4947-B27E-516F50CBB292}) (Version: 8.6.4530.3651 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13253.3682 - Hewlett-Packard Company)
HP SimplePass 2011 (HKLM-x32\...\{BCFAA37D-A6DB-43BF-A351-43F183E52D07}) (Version: 5.1.0.495 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{F8070C51-4B1D-430C-8BCF-19696368366F}) (Version: 4.0.110.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}) (Version: 7.0.39.15 - Hewlett-Packard Company)
ICA (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6341.0 - IDT)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2372 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (HKLM\...\{A0E106D2-4815-4B7A-BAA7-7E21B530CFB4}) (Version: 1.1.0.0157 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{1927E640-A2C6-4BA7-8F43-FFD2AE3DFCF3}) (Version: 14.0.2000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.5.0.1026 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® Wireless Display (HKLM-x32\...\{5B46CEC7-DAD0-46A2-BCD6-B46A3CFD9B61}) (Version: 2.0.30.0 - Intel Corporation)
IPM_PSP_COM (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
IPM_PSP_COM64 (Version: 16.0.0.113 - Corel Corporation) Hidden
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.32 - Irfan Skiljan)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Logitech SetPoint 6.61 (HKLM\...\sp6) (Version: 6.61.15 - Logitech)
Logitech Unifying Software 2.10 (HKLM\...\Logitech Unifying) (Version: 2.10.37 - Logitech)
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Access database engine 2010 (English) (HKLM-x32\...\{90140000-00D1-0409-0000-0000000FF1CE}) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mathematics (64-bit) (HKLM\...\{E57B7E0A-8BE5-42E2-BE60-C07ED680A063}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office Access database engine 2007 (English) (HKLM-x32\...\{90120000-00D1-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Streets & Trips 2013 (HKLM-x32\...\{C82185E8-C27B-4EF4-2013-4444BC2C2B6D}) (Version: 19.0.17.2200 - Microsoft Corporation)
Microsoft VC9 runtime libraries (x32 Version: 1.0.0 - AOL Inc.) Hidden
Microsoft VC9 runtime libraries (x32 Version: 2.0.0 - AOL Inc.) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable Package (x32 Version: 1.0.0 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Mystery P.I. - Stolen in San Francisco (x32 Version: 2.2.0.95 - WildTangent) Hidden
Namco All-Stars PAC-MAN (x32 Version: 2.2.0.95 - WildTangent) Hidden
Norton 360 (HKLM-x32\...\N360) (Version: 21.7.0.11 - Symantec Corporation)
Norton Identity Safe (HKLM-x32\...\NST) (Version: 2014.7.11.42 - Symantec Corporation)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.8 - Google, Inc.)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
PSPPContent (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
PSPPHelp (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
PSPPro64 (Version: 16.2.0.20 - Corel Corporation) Hidden
QuickBooks (x32 Version: 22.0.4015.2206 - Intuit Inc.) Hidden
QuickBooks Connection Diagnostic Tool (HKLM-x32\...\{8FC44A80-059E-4358-BBB4-50FAEBED7627}) (Version: 4.0.0 - Intuit)
QuickBooks File Doctor (HKLM-x32\...\{0CFC5C64-A7D1-42C0-B8BF-03DFF0E6C54E}) (Version: 3.5.5 - Intuit)
QuickBooks Pro 2012 (HKLM-x32\...\{22057D8D-7CC8-46FF-AD8C-9BD24F9014F3}) (Version: 22.0.4015.2206 - Intuit Inc.)
Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.8.6 - Intuit)
Quicken 2013 (HKLM-x32\...\{034DD4BB-F0D6-4ECF-B064-8E39E3EF7076}) (Version: 22.1.12.7 - Intuit)
Quicken WillMaker Plus 2011 (HKLM-x32\...\Quicken WillMaker Plus 2011) (Version:  - Nolo)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.77 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Setup (x32 Version: 16.0.0.113 - Corel Corporation) Hidden
Slingo Supreme (x32 Version: 2.2.0.95 - WildTangent) Hidden
SmartSound Quicktracks for Premiere Elements 9.0 (HKLM-x32\...\InstallShield_{6748E773-5DA0-4D19-8AA5-273B4133A09B}) (Version: 3.12.3090 - SmartSound Software Inc)
SmartSound Quicktracks for Premiere Elements 9.0 (x32 Version: 3.12.3090 - SmartSound Software Inc) Hidden
SupportSoft Assisted Service (HKLM-x32\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
System Checkup 3.4 (HKLM-x32\...\{4AC7B4E7-59B7-4E48-A60D-263C486FC33A}_is1) (Version: 3.4.0.47 - iolo technologies, LLC)
The Print Shop® Business Cards 4.0.0.0 (HKLM-x32\...\TPSBCP3_is1) (Version:  - Encore Software, Inc)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TurboTax 2014 WinPerFedFormset (x32 Version: 014.000.1881 - Intuit Inc.) Hidden
TurboTax 2014 WinPerReleaseEngine (x32 Version: 014.000.0477 - Intuit Inc.) Hidden
TurboTax 2014 WinPerTaxSupport (x32 Version: 014.000.0212 - Intuit Inc.) Hidden
TurboTax 2014 wnyiper (x32 Version: 014.000.1471 - Intuit Inc.) Hidden
TurboTax 2014 wrapper (x32 Version: 014.000.0109 - Intuit Inc.) Hidden
UFR II Printer Driver Uninstaller (HKLM\...\Canon UFR II Printer Driver) (Version: 6, 2, 0, 0 - Canon Inc.)
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{530585A7-6AC9-4C29-81B7-D24A6CB031C8}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{E9B182C4-9B69-4A42-A799-C145FED67701}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{E9B182C4-9B69-4A42-A799-C145FED67701}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956191) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{500A5B54-0498-45EA-9AB9-5BB61F984FDF}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2965235) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5C5DA4AE-EE03-47F0-A77A-E747112EAAC6}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{2F63E4DE-723C-4785-9776-9F54D456DE31}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C4C319F9-25AE-4EF5-B3EB-1C1EE9AA520D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2956190) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6634BCE3-2F6D-4E7F-A02C-6F045FC1F075}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2881025) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8764EC2A-9F51-483B-9E00-82806B6A6909}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{30B9D112-E68C-461D-B370-6D0B6AD61AC6}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Validity WBF DDK (HKLM\...\{7C54D017-21BB-43AE-9746-33E78AF4A425}) (Version: 4.3.118.0 - Validity Sensors, Inc.)
Viewpoint Media Player (HKLM-x32\...\ViewpointMediaPlayer) (Version:  - )
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
VLC media player 2.0.0 (HKLM-x32\...\VLC media player) (Version: 2.0.0 - VideoLAN)
WD SmartWare (HKLM\...\{604CB4FC-3D32-405F-A109-165F170529B6}) (Version: 1.2.0.8 - Western Digital)
Wheel of Fortune 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games App (HP Games) (x32 Version: 4.0.5.36 - WildTangent) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (06/03/2009 2.3.0.0) (HKLM\...\49CF605F02C7954F4E139D18828DE298CD59217C) (Version: 06/03/2009 2.3.0.0 - Garmin)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WordPerfect IFilter 64 bit (HKLM\...\{1B45B85C-99E8-4523-8FB3-0248B3DECFC8}) (Version: 1.2 - Corel Corporation)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 43%
Total physical RAM: 6091.86 MB
Available physical RAM: 3423.29 MB
Total Pagefile: 12181.91 MB
Available Pagefile: 8847.99 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.03 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:582.02 GB) (Free:205.09 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.85 GB) (Free:1.54 GB) NTFS
4 Drive f: () (Removable) (Total:14.9 GB) (Free:0.84 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\ANN-LAPTOP2
 
Administrator            Ann                      Ann E                    
Guest                    QBDataServiceUser22      
 
 
**** End of log ****


#6 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 25 April 2015 - 06:06 PM

http://speccy.piriform.com/results/4BmpPObukfHpOwH81iJmC4C



#7 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 25 April 2015 - 06:08 PM

Thank you so much for helping me



#8 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:53 AM

Posted 26 April 2015 - 12:15 AM

Download and run wipe  and system ninja,

 

https://privacyroot.com/software/www/en/wipe.php

https://singularlabs.com/software/system-ninja/

 

Then.....

 

Go ahead and install Ccleaner. Now that you have the program installed go ahead and run the cleaner function.
kwLN4uv.png


Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up select each item then disable.

GjWwvEu.png

Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.

To do this:

  • Hit options.
  • Settings.
  • Place a tick to run Ccleaner when the computer starts.


Lxioao1.png

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.

SnqZ2JW.png

 

Reboot your machine and then follow the  instructions below.

 

Step 1: eScanAV.

 

Disable your antivirus prior to this scan.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

Download the eScanAV Anti-Virus Toolkit (MWAV)
http://www.escanav.com/english/content/products/downloadlink/downloadcounter.asp?pcode=MWAV&src=english_dwn&type=alter
Save the file to your desktop.
Right click run as administrator.
A new icon will appear on your desktop.
Right click run as administrator on new icon.
Click on the update tab.
ZCDJtZN.png
Once you have updated the program, make sure the settings are the same as the picture below.
7DUFn5c.png
Once you have made sure the settings match the picture, hit the Scan & Clean button.
Upon scan completion, click View Log.
ApSVXsQ.png
Copy and paste entire log into your next reply.
Note: Reboot if needed to remove infections.

 

Step 2: Zemana

 

Run a full scan with Zemana antimalware.

http://www.zemana.us/product/zemana-antimalware/default.aspx

Install and select deep scan.

jdmyscF.jpg

Remove any infections found.

Then click on the icon in the pic below.

DOLGyto.jpg

Double click on the scan log, copy and paste here in your reply.

 

 

Step 3: Junkware Removal Tool.
 
Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Step 4: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.


  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


#9 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 27 April 2015 - 09:41 PM

Thank you, I have made it to the escanAV step.  I do have a couple of questions, do I have to run CC cleaner for each user?  I noticed it said that it could get rid of 5 GB tonight, I ran it today but on the administrator account.   Also, I can no longer turn off my touchpad, I use a mouse since I have trouble with the touchpad.  My cursor keeps jumping around what I am writing now.  Thinking I am triggering the touchpad somehow.  Are there things on the start up menu I need to run again?

 

Thanks again, it is working a bit faster

 

Ann



#10 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:53 AM

Posted 28 April 2015 - 04:14 AM

You only need to run ccleaner on your account, please run all of the scans then we will deal with other issues at the end of this. :)


Edited by InadequateInfirmity, 28 April 2015 - 04:16 AM.


#11 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:53 AM

Posted 28 April 2015 - 04:17 AM

You can also open your device manager and disable your touchpad drivers.



#12 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 29 April 2015 - 02:09 PM

28 Apr 2015 20:43:27 [0bb0] - **********************************************************
28 Apr 2015 20:43:27 [0bb0] - MWAV - eScanAV AntiVirus Toolkit.
28 Apr 2015 20:43:27 [0bb0] - Copyright © MicroWorld Technologies
28 Apr 2015 20:43:27 [0bb0] - **********************************************************
28 Apr 2015 20:43:27 [0bb0] - Source: C:\Users\ANNE~1\DOWNLO~1\mwav.exe
28 Apr 2015 20:43:27 [0bb0] - Version 14.0.178 (C:\USERS\ANN E\APPDATA\LOCAL\TEMP\MEXE.COM)
28 Apr 2015 20:43:27 [0bb0] - Log File: C:\Users\Ann E\AppData\Local\Temp\MWAV.LOG
28 Apr 2015 20:43:27 [0bb0] - MWAV Registered: TRUE
28 Apr 2015 20:43:27 [0bb0] - User Account: Ann E (Administrator Mode)
28 Apr 2015 20:43:27 [0bb0] - OS Type: Windows Workstation [InstallType: Client]
28 Apr 2015 20:43:27 [0bb0] - OS: Windows 7 64-Bit [OS Install Date: 23 Sep 2011 04:38:51]
28 Apr 2015 20:43:27 [0bb0] - Ver: Personal Service Pack 1 (Build 7601)
28 Apr 2015 20:43:27 [0bb0] - System Up Time: 7 Hours, 50 Minutes, 30 Seconds
 
 
28 Apr 2015 20:43:27 [0bb0] - Parent Process Name : C:\Users\Ann E\Downloads\mwav.exe
28 Apr 2015 20:43:27 [0bb0] - Windows Root  Folder: C:\Windows
28 Apr 2015 20:43:27 [0bb0] - Windows Sys32 Folder: C:\Windows\system32
28 Apr 2015 20:43:27 [0bb0] - DHCP NameServer: 192.168.1.1
28 Apr 2015 20:43:27 [0bb0] - Interface0 DHCPNameServer: 192.168.1.1
28 Apr 2015 20:43:27 [0bb0] - Interface1 DHCPNameServer: 192.168.25.1
28 Apr 2015 20:43:27 [0bb0] - Local Fixed Drives: c:\,d:\,q:\
28 Apr 2015 20:43:27 [0bb0] - MWAV Mode(A): Scan and Clean files (for viruses, adware and spyware)
28 Apr 2015 20:43:27 [0bb0] - [CREATED ZIP FILE: C:\Users\Ann E\AppData\Local\Temp\pinfect.zip]
28 Apr 2015 20:43:27 [0bb0] - Latest Date of files inside MWAV: Mon Mar  2 17:13:53 2015.
28 Apr 2015 20:43:29 [0bb0] - ** Changed Value of "Path"
28 Apr 2015 20:43:29 [0bb0] - ** Changed Value of "HKEY_CLASSES_ROOT\.htm" from "ChromeHTML" to "htmlfile"
28 Apr 2015 20:43:29 [0bb0] - ** Changed Value of "HKEY_CLASSES_ROOT\.html" from "ChromeHTML" to "htmlfile"
28 Apr 2015 20:43:29 [0bb0] - Loading/Creating FileScan Cache Database C:\ProgramData\MicroWorld\MWAV\ESCANDBY.MDB [Log: C:\Users\Ann E\AppData\Local\Temp\ESCANDB.LOG]
28 Apr 2015 20:43:42 [0bb0] - Loaded/Created FileScan Cache Database...
28 Apr 2015 20:43:42 [0bb0] - Loading AV Library [DB]...
28 Apr 2015 20:44:31 [0bb0] - ArchiveScan: DISABLED
28 Apr 2015 20:44:32 [0bb0] - AV Library Loaded - MultiThreaded - 8 : [DB-DIRECT].
28 Apr 2015 20:44:32 [0bb0] - MWAV doing self scanning...
28 Apr 2015 20:44:32 [0bb0] - MWAV files are clean.
28 Apr 2015 20:44:46 [0bb0] - ArchiveScan: DISABLED
28 Apr 2015 20:44:46 [0bb0] - Virus Database Date: 02 Mar 2015
28 Apr 2015 20:44:46 [0bb0] - Virus Database Count: 6701505
28 Apr 2015 20:44:46 [0bb0] - Sign Version: 7.59505 [518257]
28 Apr 2015 20:45:00 [0bb0] - Downloading AntiVirus and Anti-Spyware Databases...
28 Apr 2015 20:51:34 [0bb0] - Update Successful...
28 Apr 2015 23:52:03 [0bb0] - Indexed Spyware Databases Successfully Created...
28 Apr 2015 23:52:03 [0bb0] - Old Sign Version: 7.59505 New Sign Version: 7.60337
28 Apr 2015 23:54:02 [0bb0] - Reload of AntiVirus Signatures successfully done.
28 Apr 2015 23:54:02 [0bb0] - Virus Database Date: 28 Apr 2015
28 Apr 2015 23:54:02 [0bb0] - Virus Database Count: 5772335
28 Apr 2015 23:54:02 [0bb0] - Sign Version: 7.60337 [519089]
 
28 Apr 2015 23:54:51 [0bb0] - **********************************************************
28 Apr 2015 23:54:51 [0bb0] - MWAV - eScanAV AntiVirus Toolkit.
28 Apr 2015 23:54:51 [0bb0] - Copyright © MicroWorld Technologies
28 Apr 2015 23:54:51 [0bb0] - 
28 Apr 2015 23:54:51 [0bb0] - Support: support@escanav.com
28 Apr 2015 23:54:51 [0bb0] - Web: http://www.escanav.com
28 Apr 2015 23:54:51 [0bb0] - **********************************************************
28 Apr 2015 23:54:51 [0bb0] - Version 14.0.178[DB] (C:\USERS\ANN E\APPDATA\LOCAL\TEMP\MEXE.COM)
28 Apr 2015 23:54:51 [0bb0] - Log File: C:\Users\Ann E\AppData\Local\Temp\MWAV.LOG
28 Apr 2015 23:54:51 [0bb0] - User Account: Ann E (Administrator Mode)
28 Apr 2015 23:54:51 [0bb0] - Parent Process Name : C:\Users\Ann E\Downloads\mwav.exe
28 Apr 2015 23:54:51 [0bb0] - Windows Root  Folder: C:\Windows
28 Apr 2015 23:54:51 [0bb0] - Windows Sys32 Folder: C:\Windows\system32
28 Apr 2015 23:54:51 [0bb0] - OS: Windows 7 64-Bit [OS Install Date: 23 Sep 2011 04:38:51]
28 Apr 2015 23:54:51 [0bb0] - Ver: Personal Service Pack 1 (Build 7601)
28 Apr 2015 23:54:51 [0bb0] - Latest Date of files inside MWAV: Mon Mar  2 17:13:53 2015.
 
28 Apr 2015 23:54:51 [1994] - Options Selected by User:
28 Apr 2015 23:54:51 [1994] - Memory Check: Enabled
28 Apr 2015 23:54:51 [1994] - Registry Check: Enabled
28 Apr 2015 23:54:51 [1994] - StartUp Folder Check: Enabled
28 Apr 2015 23:54:51 [1994] - System Folder Check: Enabled
28 Apr 2015 23:54:51 [1994] - Services Check: Enabled
28 Apr 2015 23:54:51 [1994] - Scan Spyware: Enabled
28 Apr 2015 23:54:51 [1994] - Scan Archives: Disabled
28 Apr 2015 23:54:51 [1994] - Drive Check: Enabled
28 Apr 2015 23:54:51 [1994] - All Drive Check :Disabled
28 Apr 2015 23:54:51 [1994] - Drive Selected = C:\
28 Apr 2015 23:54:51 [1994] - Folder Check: Disabled
28 Apr 2015 23:54:51 [1994] - SCAN: All_Files [ANSI]
28 Apr 2015 23:54:51 [1994] - MWAV Mode(B): Scan and Clean files (for viruses, adware and spyware)
 
28 Apr 2015 23:54:51 [1994] - Scanning DNS Records...
28 Apr 2015 23:54:51 [1994] - Scanning Master Boot Record (User)...
28 Apr 2015 23:54:51 [1994] - Scanning Logical Boot Records...
28 Apr 2015 23:54:54 [1994] - ***** Scanning For Hidden Rootkit Processes *****
28 Apr 2015 23:54:55 [1994] - ***** Scanning For Hidden Rootkit Services *****
 
28 Apr 2015 23:55:06 [1994] - ***** Scanning Memory Files *****
 
28 Apr 2015 23:55:25 [1994] - ***** Scanning Registry Files *****
28 Apr 2015 23:55:26 [1994] - ERROR(3)!!! Invalid Entry  = C:\Program Files\Java\jre6\bin\jp2ssv.dll (in key HKLM64\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}). Action Taken: Removing it.
28 Apr 2015 23:57:21 [1994] - ERROR(3)!!! Invalid Entry Norton Download Manager{N360P214013-SHPD-FSD40014} = C:\Program Files (x86)\Norton 360\Engine\21.3.0.12\N360.exe /m (in key HKU64\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). Action Taken: Removing it.
 
28 Apr 2015 23:57:21 [1994] - ***** Scanning StartUp Folders *****
29 Apr 2015 00:15:39 [1418] - ScanFile (C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog 1 1\CAXMPFiles\566663.xmp) took 5038 ms
29 Apr 2015 00:15:39 [042c] - ScanFile (C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog 1 1\CAXMPFiles\566863.xmp) took 5054 ms
29 Apr 2015 00:27:06 [042c] - ScanFile (C:\ProgramData\E1864A66-75E3-486a-BD95-D1B7D99A84A7\GEARDIFx.exe) took 5117 ms
29 Apr 2015 00:28:34 [0444] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\Backup.dat) took 5211 ms
29 Apr 2015 00:28:35 [0c2c] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\LU.dat) took 5102 ms
29 Apr 2015 00:28:35 [0850] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\DAAlert.dat) took 6255 ms
29 Apr 2015 00:28:38 [078c] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\NasState.dat) took 6100 ms
29 Apr 2015 00:28:39 [0bf0] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\SymNetDrv.dat) took 5007 ms
29 Apr 2015 00:28:40 [1418] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\SMode.dat) took 5522 ms
29 Apr 2015 00:29:14 [078c] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\SRTSP\SrtspSet.dat) took 6349 ms
29 Apr 2015 00:29:16 [0c2c] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\symnetdrv\LocationMap.dat) took 7924 ms
29 Apr 2015 00:29:16 [1418] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\symnetdrv\LOCALCONFIG_CUR.dat) took 8018 ms
29 Apr 2015 00:29:16 [0850] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\symnetdrv\CONFIG_CUR.dat) took 8065 ms
29 Apr 2015 00:29:16 [0bf0] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\symnetdrv\SET_CUR.dat) took 8470 ms
29 Apr 2015 00:29:18 [0444] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\symnetdrv\TrustDB.dat) took 10078 ms
29 Apr 2015 00:29:18 [042c] - ScanFile (C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2014.7.3.12\CmnClnt\ccGLog\ccGenericLog.dat) took 8549 ms
29 Apr 2015 00:29:18 [08d4] - ScanFile (C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2014.7.3.12\CmnClnt\ccGEvt\Global\LM2.dat) took 8674 ms
 
29 Apr 2015 00:29:29 [1994] - ***** Scanning Service Files *****
29 Apr 2015 00:32:05 [1994] - Giving rights(a) to [HKLM64\SYSTEM\CurrentControlSet\Services\TrkWks].
 
29 Apr 2015 00:32:41 [1994] - ***** Scanning Registry and File system for Adware/Spyware *****
29 Apr 2015 00:32:41 [1994] - Loading Spyware Signatures from new External Database [Name: C:\Users\ANNE~1\AppData\Local\Temp\spydb.avs, Size: 464724]...
29 Apr 2015 00:32:41 [1994] - Indexed Spyware Databases Successfully Created...
 
29 Apr 2015 00:32:45 [1994] - Offending file found: C:\Users\Public\Documents\Games.exe
29 Apr 2015 00:32:45 [1994] - System found infected with istbar Spyware/Adware (Games.exe)! Action taken: File Deleted.
29 Apr 2015 00:32:45 [1994] - Object "istbar Spyware/Adware" found in File System! Action Taken: File Deleted.
 
29 Apr 2015 00:32:54 [1994] - Offending file found: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\LU.dat
29 Apr 2015 00:32:54 [1994] - System found infected with ImIServer IEPlugin Spyware/Adware (LU.dat)! Action taken: File Deleted.
29 Apr 2015 00:32:54 [1994] - Object "ImIServer IEPlugin Spyware/Adware" found in File System! Action Taken: File Deleted.
 
 
29 Apr 2015 00:32:55 [1994] - ***** Scanning Registry Files *****
29 Apr 2015 00:32:55 [1994] - ERROR(3)!!! Invalid Entry  = C:\Program Files\Java\jre6\bin\jp2ssv.dll (in key HKLM64\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}). Action Taken: Removing it.
29 Apr 2015 00:32:56 [1994] - ** Value in HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\main/Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=20.4.0.40
29 Apr 2015 00:32:56 [1994] - ** Deleted Value of "NoViewContextMenu" in "HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer". Its value was DWORD:0.
29 Apr 2015 00:32:56 [1994] - ** Deleted Value of "NoActiveDesktop" in "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer". Its value was DWORD:1.
29 Apr 2015 00:32:56 [1994] - ** Deleted Value of "ForceActiveDesktopOn" in "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer". Its value was DWORD:0.
29 Apr 2015 00:32:56 [1994] - ** Value in 64-bit HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\main/Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
29 Apr 2015 00:32:56 [1994] - ** Value in HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main/Start Page = http://g.msn.com/HPNOT/1
29 Apr 2015 00:32:56 [1994] - ** Value in 64-bit HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\main/Start Page = http://g.msn.com/HPNOT/1
29 Apr 2015 00:32:56 [1994] - ** Value in HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\main/Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=20.4.0.40
29 Apr 2015 00:32:56 [1994] - ** Value in 64-bit HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\main/Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=20.4.0.40
 
29 Apr 2015 00:32:56 [1994] - ***** Scanning System32 Folders *****
29 Apr 2015 00:33:04 [08d4] - ScanFile (C:\Windows\SysWOW64\cdintf400.dll) took 5694 ms
 
 
29 Apr 2015 00:34:21 [1994] - ***** Scanning Drive C:\ *****
29 Apr 2015 00:34:33 [0c2c] - Scanning File C:\HP\HPQWare\Favs\sr-Latn-CS\all\HP\Poridte si Skype – stažení zdarma.url
29 Apr 2015 00:35:14 [1418] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{0\139DD44-69DB-4615-9414-124DC135BB0D}) took 5039 ms
29 Apr 2015 00:39:30 [042c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{1\6C88160-B640-47E4-86E0-F70A11672961}) took 5288 ms
29 Apr 2015 00:39:42 [042c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{1\79E441E-17DE-4214-A30D-D0D791CF6B11}) took 5258 ms
29 Apr 2015 01:00:14 [0bf0] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{8\C537BFA-B528-49B8-816C-1517433AE6E5}) took 5258 ms
29 Apr 2015 01:01:16 [1418] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{9\254DC98-0F71-46BB-A42B-101DD7ED1DD8}) took 5725 ms
29 Apr 2015 01:03:00 [1418] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{9\D0183A0-558D-4C55-9254-4B114F1F740A}) took 5148 ms
29 Apr 2015 01:05:27 [042c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{A\BEC1522-C1F3-4339-87B8-F9342AA307C8}) took 5101 ms
29 Apr 2015 01:05:58 [08d4] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{A\EEDD266-E312-4397-A4D8-9CFF379C6F49}) took 5054 ms
29 Apr 2015 01:06:03 [0bf0] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{A\F68C625-DE94-4A5B-81B5-6B72E110FEC3}) took 5164 ms
29 Apr 2015 01:09:10 [042c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{C\398F22D-68DA-4D87-BC28-955F059FB45C}) took 5366 ms
29 Apr 2015 01:11:30 [078c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{D\24FE68D-1E6F-48F3-ACA2-8BDE87A3CB0D}) took 6349 ms
29 Apr 2015 01:11:40 [0444] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{D\35F8FA6-4339-4734-AC69-CA243EC7FE02}) took 5242 ms
29 Apr 2015 01:11:48 [0c2c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{D\42A85E0-1DB2-4E8E-B735-C65C068B6409}) took 5148 ms
29 Apr 2015 01:12:59 [042c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{D\AE10839-078F-464E-A10F-8D51BD9BF3F7}) took 8299 ms
29 Apr 2015 01:15:32 [0c2c] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{E\AB020AC-3DF7-4A58-A4A7-316AAEDB7BCC}) took 6318 ms
29 Apr 2015 01:18:40 [0444] - ScanFile (C:\N360_BACKUP\{D5CCDF91-0FE5-43F4-AEEB-2C0AD6B79DC2}\{F\F497677-8AA6-43BC-BE78-AA0C426B95DB}) took 5679 ms
29 Apr 2015 01:18:47 [0850] - ScanFile (C:\Program Files\Bonjour\dns_sd.jar) took 5226 ms
29 Apr 2015 01:18:48 [0c2c] - ScanFile (C:\Program Files\Canon\MyPrinter\BJMyRst.exe) took 5959 ms
29 Apr 2015 01:18:48 [078c] - ScanFile (C:\Program Files\Canon\MyPrinter\BJMyDgn.exe) took 5850 ms
29 Apr 2015 01:20:20 [1418] - ScanFile (C:\Program Files\IDT\WDM\IDTNGUI.exe) took 9345 ms
29 Apr 2015 01:20:21 [0444] - ScanFile (C:\Program Files\IDT\WDM\IDTNJ.exe) took 10109 ms
29 Apr 2015 01:22:16 [078c] - ScanFile (C:\Program Files (x86)\Adobe\Elements 9 Organizer\mkl_p4m.dll) took 10967 ms
29 Apr 2015 01:22:45 [0444] - ScanFile (C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe) took 5772 ms
29 Apr 2015 01:23:49 [1418] - ScanFile (C:\Program Files (x86)\AOL Desktop 9.6\backup\restore\comp01.000) took 16255 ms
29 Apr 2015 01:27:12 [0c2c] - ScanFile (C:\Program Files (x86)\Common Files\Adobe\APE\3.1\AdobeSWFL.dll) took 5460 ms
29 Apr 2015 01:27:49 [078c] - ScanFile (C:\Program Files (x86)\Common Files\AOL\Backup\ACS\Current\comps\ocpinst.exe) took 6599 ms
29 Apr 2015 01:27:49 [08d4] - ScanFile (C:\Program Files (x86)\Common Files\AOL\Backup\ACS\Current\Suite\comps\ocpinst.exe) took 5179 ms
29 Apr 2015 01:27:52 [042c] - ScanFile (C:\Program Files (x86)\Common Files\AOL\Backup\ACS\Rollback\comps\ocpinst.exe) took 5132 ms
29 Apr 2015 01:28:28 [08d4] - ScanFile (C:\Program Files (x86)\Common Files\Intuit\ShippingManager\ZRush_ShipRush9_QB.ocx) took 5336 ms
29 Apr 2015 01:28:30 [042c] - ScanFile (C:\Program Files (x86)\Common Files\Intuit\ShippingManager\ZRush_ShipRush4_QB.ocx) took 7612 ms
29 Apr 2015 01:28:47 [08d4] - ScanFile (C:\Program Files (x86)\Common Files\Windows Live\.cache\bb00bad11cbf22b01\Silverlight.4.0.exe) took 6224 ms
29 Apr 2015 01:30:16 [0850] - ScanFile (C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll) took 8955 ms
29 Apr 2015 01:30:17 [078c] - ScanFile (C:\Program Files (x86)\Google\Drive\googledrivesync.exe) took 6646 ms
29 Apr 2015 01:30:19 [1418] - ScanFile (C:\Program Files (x86)\Google\Google Earth\client\alchemy\ogl\IGGfx.dll) took 5413 ms
29 Apr 2015 01:30:44 [078c] - ScanFile (C:\Program Files (x86)\Google\Update\Install\{293EB01C-4DBE-4008-9071-D4F0146131FB}\40.0.2214.115_40.0.2214.111_chrome_updater.exe) took 8689 ms
29 Apr 2015 01:30:46 [0c2c] - ScanFile (C:\Program Files (x86)\Hewlett-Packard\Documentation\NotebookDocs.exe) took 5897 ms
29 Apr 2015 01:32:26 [0850] - ScanFile (C:\Program Files (x86)\HP SimplePass 2011\Icons.cfg) took 8627 ms
29 Apr 2015 01:33:09 [1418] - ScanFile (C:\Program Files (x86)\Intuit\QuickBooks 2009\Components\Support\RemoteAssist.exe) took 7457 ms
29 Apr 2015 01:33:10 [0444] - ScanFile (C:\Program Files (x86)\Intuit\QuickBooks 2009\convertible_noAE.exe) took 5429 ms
29 Apr 2015 01:33:41 [0444] - ScanFile (C:\Program Files (x86)\iolo\System Checkup\uninstscu.exe) took 7535 ms
29 Apr 2015 01:34:04 [042c] - ScanFile (C:\Program Files (x86)\Microsoft Office\Office14\PROOF\1036\MSGR3FR.DLL) took 5024 ms
29 Apr 2015 01:34:48 [0c2c] - ScanFile (C:\Program Files (x86)\Quicken\AnswerWorks\AW5FRRun.msm) took 8861 ms
29 Apr 2015 01:34:51 [078c] - ScanFile (C:\Program Files (x86)\Online Services\Rhapsody\RhapsodyHpq.EXE) took 12605 ms
29 Apr 2015 01:34:52 [1418] - ScanFile (C:\Program Files (x86)\Online Services\Skype\SkypeSetup.exe) took 13526 ms
29 Apr 2015 01:36:42 [078c] - ScanFile (C:\Program Files (x86)\Western Digital\My Passport Essential Tools\DmailerSync_v9_0_16292.exe) took 7488 ms
29 Apr 2015 01:36:42 [0bf0] - ScanFile (C:\Program Files (x86)\Western Digital\My Passport Essential Tools\DmailerSync.zip) took 7815 ms
29 Apr 2015 01:40:50 [078c] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\ClientIDS.dat) took 5944 ms
29 Apr 2015 01:40:50 [0c2c] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\Backup.dat) took 6006 ms
29 Apr 2015 01:40:51 [0444] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\LU.dat) took 6677 ms
29 Apr 2015 01:40:51 [0bf0] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\DADown.dat) took 7098 ms
29 Apr 2015 01:40:52 [1418] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\NasState.dat) took 7800 ms
29 Apr 2015 01:40:54 [0850] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\SMode.dat) took 5694 ms
29 Apr 2015 01:40:54 [042c] - ScanFile (C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.4.0.13\Logs\Performance.dat) took 6084 ms
29 Apr 2015 01:41:11 [0bf0] - ScanFile (C:\SWSetup\AOLIMS\ocpinst.exe) took 7348 ms
29 Apr 2015 01:41:59 [0c2c] - ScanFile (C:\SWSetup\Drivers\zAudio\WDM\Vista\IDTNGUI.exe) took 6411 ms
29 Apr 2015 01:42:22 [042c] - ScanFile (C:\SWSetup\HPGames\other\oem-eula-english.exe) took 11201 ms
29 Apr 2015 01:44:18 [08d4] - ScanFile (C:\SWSetup\QPW\SlingSDK\QPSlingPlayerSetup.exe) took 7129 ms
29 Apr 2015 01:44:39 [1418] - ScanFile (C:\SWSetup\sp54123\WDM\Vista\IDTNGUI.exe) took 5241 ms
29 Apr 2015 01:45:03 [0444] - ScanFile (C:\SWSetup\UG0087\setup.exe) took 6645 ms
29 Apr 2015 01:45:04 [078c] - ScanFile (C:\SWSetup\SPFS\Setup.exe) took 8050 ms
29 Apr 2015 01:45:06 [0bf0] - ScanFile (C:\SWSetup\YouCam\Dx9\DX9.exe) took 5662 ms
29 Apr 2015 01:45:06 [042c] - Scanning File C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:06 [0850] - Scanning File C:\System Volume Information\{4033e570-eb98-11e4-8359-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [078c] - Scanning File C:\System Volume Information\{3d8b6cb8-ec42-11e4-98d7-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [1418] - Scanning File C:\System Volume Information\{62162927-eac7-11e4-9dbb-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [0c2c] - Scanning File C:\System Volume Information\{2b4a8078-eb70-11e4-bc16-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [0444] - Scanning File C:\System Volume Information\{62162d4b-eac7-11e4-9dbb-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [042c] - Scanning File C:\System Volume Information\{ac86a2d0-e935-11e4-94a6-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [08d4] - Scanning File C:\System Volume Information\{62162d43-eac7-11e4-9dbb-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [078c] - Scanning File C:\System Volume Information\{aeee5d23-e9d4-11e4-bcf4-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:07 [0850] - Scanning File C:\System Volume Information\{aeee5afb-e9d4-11e4-bcf4-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:45:08 [0bf0] - Scanning File C:\System Volume Information\{62162c24-eac7-11e4-9dbb-00038a000015}{3808876b-c176-4e48-b7ae-04046e6cc752}
29 Apr 2015 01:49:58 [0c2c] - ScanFile (C:\Users\Ann\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.7.796\_platform_specific\win_x86\widevinecdm.dll) took 7254 ms
29 Apr 2015 01:52:04 [0bf0] - ScanFile (C:\Users\Ann\AppData\Local\Microsoft\Windows Live Mail\Aol (aerphoto)\Saved\Humor\06501519-01972AEF.eml) took 5600 ms
29 Apr 2015 01:52:25 [042c] - ScanFile (C:\Users\Ann\AppData\Local\Microsoft\Windows Live Mail\Aol (aerphoto)\Sent\0A3B62B1-01A1DF43.eml) took 5320 ms
29 Apr 2015 01:52:56 [1418] - ScanFile (C:\Users\Ann\AppData\Local\Microsoft\Windows Live Mail\Aol (aerphoto)\Sent\4B1C61C6-01A22D71.eml) took 8502 ms
29 Apr 2015 01:52:59 [0850] - ScanFile (C:\Users\Ann\AppData\Local\Microsoft\Windows Live Mail\Aol (aerphoto)\Sent\563B05CA-01A29DE9.eml) took 5850 ms
29 Apr 2015 01:59:01 [078c] - ScanFile (C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\lvj8n5hv.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll) took 8892 ms
29 Apr 2015 01:59:24 [08d4] - ScanFile (C:\Users\Ann\Documents\DISNEY\2014\Disney_handouts.zip) took 5055 ms
29 Apr 2015 01:59:27 [0850] - ScanFile (C:\Users\Ann\Documents\DISNEY\Client Invoices\AAA_Invoice_for_Timothy_Rumrill_.zip) took 5226 ms
29 Apr 2015 01:59:40 [078c] - C:\Users\Ann\Documents\FINANCIAL\Payroll\2014_11_30.pdf not Scanned. Possibly password protected...
29 Apr 2015 01:59:40 [0bf0] - C:\Users\Ann\Documents\FINANCIAL\Payroll\2015_01_01.pdf not Scanned. Possibly password protected...
29 Apr 2015 01:59:40 [1418] - C:\Users\Ann\Documents\FINANCIAL\Payroll\2014_11_15.pdf not Scanned. Possibly password protected...
29 Apr 2015 01:59:40 [042c] - C:\Users\Ann\Documents\FINANCIAL\Payroll\2014_12_19.pdf not Scanned. Possibly password protected...
29 Apr 2015 01:59:40 [0444] - C:\Users\Ann\Documents\FINANCIAL\Payroll\2015_01_15.pdf not Scanned. Possibly password protected...
29 Apr 2015 01:59:40 [08d4] - C:\Users\Ann\Documents\FINANCIAL\Payroll\2015_01_19.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:00:25 [0c2c] - C:\Users\Ann\Documents\MIKE 2015\Ann\PayrollInfo.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0444] - C:\Users\Ann\Documents\Payroll\2013_10_30.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0c2c] - C:\Users\Ann\Documents\Payroll\2013_07_31PayrollInfo.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0bf0] - C:\Users\Ann\Documents\Payroll\2013_04_30.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [08d4] - C:\Users\Ann\Documents\Payroll\2013_10_15payroll.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0850] - C:\Users\Ann\Documents\Payroll\2013_06PayrollInfo.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [08d4] - C:\Users\Ann\Documents\Payroll\2013_8PayrollInfo.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0444] - C:\Users\Ann\Documents\Payroll\2013_11_30.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0bf0] - C:\Users\Ann\Documents\Payroll\2013_6PayrollInfo.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0850] - C:\Users\Ann\Documents\Payroll\2013_9_30PayrollInfo.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [08d4] - C:\Users\Ann\Documents\Payroll\2014_04_05PayrollInfo).pdf not Scanned. Possibly password protected...
29 Apr 2015 02:01:42 [0c2c] - C:\Users\Ann\Documents\Payroll\2013_12_15.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:02:04 [1418] - ScanFile (C:\Users\Ann\Documents\SecurityTango\tdsskiller.zip) took 6957 ms
29 Apr 2015 02:02:08 [0850] - ScanFile (C:\Users\Ann\Documents\SecurityTango\mbam-setup-2.1.4.1018.exe) took 7769 ms
29 Apr 2015 02:02:20 [078c] - C:\Users\Ann\Downloads\PayrollInfo (1).pdf not Scanned. Possibly password protected...
29 Apr 2015 02:02:20 [0bf0] - C:\Users\Ann\Downloads\PayrollInfo (3).pdf not Scanned. Possibly password protected...
29 Apr 2015 02:02:20 [0bf0] - C:\Users\Ann\Downloads\PayrollInfo.pdf not Scanned. Possibly password protected...
29 Apr 2015 02:02:20 [078c] - C:\Users\Ann\Downloads\PayrollInfo (4).pdf not Scanned. Possibly password protected...
29 Apr 2015 02:02:30 [0bf0] - ScanFile (C:\Users\Ann\Downloads\picasa39-setup.exe) took 7847 ms
29 Apr 2015 02:02:30 [1418] - ScanFile (C:\Users\Ann\Downloads\Programs\chromeinstall-6u31.exe) took 7832 ms
29 Apr 2015 02:02:36 [078c] - ScanFile (C:\Users\Ann\Downloads\SCUDownloader.exe) took 8658 ms
29 Apr 2015 02:02:38 [0850] - ScanFile (C:\Users\Ann\Downloads\nexdefinstall.exe) took 17425 ms
29 Apr 2015 02:02:43 [0444] - ScanFile (C:\Users\Ann\Downloads\SECURITY TANGO\tdsskiller.zip) took 9298 ms
29 Apr 2015 02:02:44 [0c2c] - ScanFile (C:\Users\Ann\Documents\SecurityTango\stinger32.exe) took 39593 ms
29 Apr 2015 02:02:44 [0c2c] - Scanning of C:\Users\Ann\Documents\SecurityTango\stinger32.exe Timed out!!!
29 Apr 2015 02:02:49 [0c2c] - ScanFile (C:\Users\Ann\Downloads\surveyor_3.5.30.exe) took 5429 ms
29 Apr 2015 02:02:51 [08d4] - ScanFile (C:\Users\Ann\Downloads\SECURITY TANGO\stinger32.exe) took 16505 ms
29 Apr 2015 02:03:04 [0444] - ScanFile (C:\Users\Ann\Downloads\vlc-2.0.0-win32.exe) took 18299 ms
29 Apr 2015 02:03:08 [0850] - ScanFile (C:\Users\Ann\Downloads\SecurityTango\stinger32.exe) took 28501 ms
29 Apr 2015 02:03:08 [0850] - Scanning of C:\Users\Ann\Downloads\SecurityTango\stinger32.exe Timed out!!!
29 Apr 2015 02:04:11 [078c] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\Apple Inc_\iPhone User Guide for iOS 5.epub) took 5335 ms
29 Apr 2015 02:04:14 [0c2c] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\Apple Inc_\iPhone User Guide For iOS 7.1 (v3.0.epub) took 7394 ms
29 Apr 2015 02:04:16 [0850] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\Alan Solomon\Explore Chicago_ Eat. Play. Love. O.epub) took 9250 ms
29 Apr 2015 02:04:16 [08d4] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\Apple Inc_\iPad User Guide for iOS 5.epub) took 10264 ms
29 Apr 2015 02:04:24 [0bf0] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\A. A. Milne\Winnie-the-Pooh.epub) took 17113 ms
29 Apr 2015 02:04:24 [1418] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\Charles Dickens\A Christmas Carol.epub) took 12948 ms
29 Apr 2015 02:04:27 [0444] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\Apple Inc_\iPad User Guide For iOS 6.epub) took 21294 ms
29 Apr 2015 02:04:45 [08d4] - ScanFile (C:\Users\Ann\Music\iTunes\iTunes Music\Books\Lewis Carroll\Alice's Adventures in Wonderland.epub) took 27815 ms
29 Apr 2015 02:06:54 [0bf0] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Amex 4.6.4.ipa) took 6583 ms
29 Apr 2015 02:06:56 [0c2c] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Burger King 2.56.ipa) took 7488 ms
29 Apr 2015 02:07:02 [0850] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\ATL 6.3.ipa) took 13338 ms
29 Apr 2015 02:07:05 [078c] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Docs 1.0.0.ipa) took 9765 ms
29 Apr 2015 02:07:08 [0850] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Flight T. 1.6.ipa) took 5882 ms
29 Apr 2015 02:07:08 [0c2c] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Fitbit 2.2.1.ipa) took 7364 ms
29 Apr 2015 02:07:09 [0bf0] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\eBay 3.3.0.ipa) took 11965 ms
29 Apr 2015 02:07:10 [08d4] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Cartwheel 1.7.3.ipa) took 20296 ms
29 Apr 2015 02:07:17 [1418] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Chrome 35.1916.38.ipa) took 25880 ms
29 Apr 2015 02:07:19 [0444] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Atl 1.0.ipa) took 30717 ms
29 Apr 2015 02:07:22 [078c] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\HHonors 2.1.1.ipa) took 14118 ms
29 Apr 2015 02:07:25 [1418] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Rx 2 Go 2.5.2.ipa) took 7332 ms
29 Apr 2015 02:07:28 [0bf0] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Tip Calculator 2.0.4.ipa) took 7551 ms
29 Apr 2015 02:07:31 [078c] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Travelocity 1.3.4.ipa) took 6770 ms
29 Apr 2015 02:07:36 [0444] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Staples 4.1.0.ipa) took 15865 ms
29 Apr 2015 02:07:37 [1418] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Walk Now 2.76.1.ipa) took 7410 ms
29 Apr 2015 02:07:46 [0c2c] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\RetailMeNot 4.2.1.ipa) took 28236 ms
29 Apr 2015 02:07:47 [0bf0] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\WebMD 4.2.ipa) took 14493 ms
29 Apr 2015 02:07:49 [0850] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\KAYAK 33.0.1.ipa) took 39453 ms
29 Apr 2015 02:07:55 [08d4] - ScanFile (C:\Users\Ann\Music\iTunes\Mobile Applications\Timer+ 2.1.1.ipa) took 34148 ms
29 Apr 2015 02:12:44 [0444] - ScanFile (C:\Users\Ann\Pictures\2010 10 19\IMG_3231.JPG) took 8034 ms
29 Apr 2015 02:22:23 [0bf0] - ScanFile (C:\Users\Ann\Pictures\Rowe3196\32200021.TIF) took 17987 ms
29 Apr 2015 02:23:34 [0850] - ScanFile (C:\Users\Ann E\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\43\1ca2666b-2fe2900e) took 9126 ms
29 Apr 2015 02:23:36 [1418] - ScanFile (C:\Users\Ann E\Downloads\mwav.exe) took 9547 ms
29 Apr 2015 02:24:01 [1418] - ScanFile (C:\Users\dub_cm_auto\Application Data\NPE.exe) took 6396 ms
29 Apr 2015 02:24:13 [08d4] - ScanFile (C:\Users\Public\Documents\Karaoke.exe) took 5289 ms
29 Apr 2015 02:24:41 [078c] - ScanFile (C:\Windows\assembly\GAC_MSIL\HP.SupportFramework.Localization\7.0.0.1__a2352a4c73e11587\HP.SupportFramework.Localization.dll) took 5272 ms
29 Apr 2015 02:26:25 [0444] - ScanFile (C:\Windows\Downloaded Program Files\GarminAxControl.ocx) took 12948 ms
29 Apr 2015 02:27:36 [0bf0] - ScanFile (C:\Windows\Installer\$PatchCache$\Managed\00004109D30000000000000000F01FEC\14.0.4763\PPCORE.DLL) took 9672 ms
29 Apr 2015 02:29:39 [0444] - ScanFile (C:\Windows\Installer\1fea2b4.msp) took 7660 ms
29 Apr 2015 02:29:45 [0bf0] - ScanFile (C:\Windows\Installer\22ad7dc.msp) took 9141 ms
29 Apr 2015 02:29:51 [0444] - ScanFile (C:\Windows\Installer\22ad883.msp) took 5788 ms
29 Apr 2015 02:29:51 [08d4] - ScanFile (C:\Windows\Installer\22ad94a.msp) took 7878 ms
29 Apr 2015 02:30:05 [08d4] - ScanFile (C:\Windows\Installer\24ca74f.msp) took 7285 ms
29 Apr 2015 02:30:22 [078c] - ScanFile (C:\Windows\Installer\2a59b68.msp) took 5039 ms
29 Apr 2015 02:30:28 [0850] - ScanFile (C:\Windows\Installer\263c3af.msp) took 11123 ms
29 Apr 2015 02:30:41 [08d4] - ScanFile (C:\Windows\Installer\3c11fd.msi) took 8393 ms
29 Apr 2015 02:30:45 [0444] - ScanFile (C:\Windows\Installer\3f5b53.msi) took 7191 ms
29 Apr 2015 02:31:07 [0bf0] - ScanFile (C:\Windows\Installer\62fac.msp) took 9594 ms
29 Apr 2015 02:31:08 [078c] - ScanFile (C:\Windows\Installer\78dbe8b.msp) took 11014 ms
29 Apr 2015 02:31:18 [0850] - ScanFile (C:\Windows\Installer\9166c5.msp) took 8252 ms
29 Apr 2015 02:31:32 [0bf0] - ScanFile (C:\Windows\Installer\b6fcb1.msp) took 6100 ms
29 Apr 2015 02:31:33 [0850] - ScanFile (C:\Windows\Installer\b6fc91.msp) took 5678 ms
29 Apr 2015 02:31:39 [1418] - ScanFile (C:\Windows\Installer\a81197.msp) took 7208 ms
29 Apr 2015 02:31:43 [08d4] - ScanFile (C:\Windows\Installer\b21274.msp) took 25850 ms
29 Apr 2015 02:31:43 [08d4] - Scanning of C:\Windows\Installer\b21274.msp Timed out!!!
29 Apr 2015 02:31:48 [1418] - ScanFile (C:\Windows\Installer\cd88bb.msp) took 5413 ms
29 Apr 2015 02:31:50 [0bf0] - ScanFile (C:\Windows\Installer\cd886f.msp) took 12356 ms
29 Apr 2015 02:31:57 [0444] - ScanFile (C:\Windows\Installer\f45cef.msp) took 6349 ms
29 Apr 2015 02:37:59 [0850] - ScanFile (C:\Windows\SoftwareDistribution\Download\5454efe70e6ad8a225a4bbfdcec5fa0a43e4ced0) took 11045 ms
29 Apr 2015 02:38:24 [0444] - ScanFile (C:\Windows\System32\cdintf400.dll) took 8065 ms
29 Apr 2015 02:38:37 [1418] - ScanFile (C:\Windows\System32\dbgeng.dll) took 5351 ms
29 Apr 2015 02:41:52 [078c] - ScanFile (C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_2bde4b498e9208b8\IDTNGUI.exe) took 6942 ms
29 Apr 2015 02:41:58 [08d4] - ScanFile (C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_71df88e69b12abf6\IDTNHP.dll) took 8034 ms
29 Apr 2015 02:42:00 [0850] - ScanFile (C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_71df88e69b12abf6\IDTNGUI.exe) took 9688 ms
29 Apr 2015 02:42:45 [078c] - C:\Windows\System32\log.txt not Scanned. Possibly password protected...
29 Apr 2015 02:51:31 [08d4] - ScanFile (C:\Windows\winsxs\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.18044_none_ca35d705cadb185a\ntoskrnl.exe) took 7535 ms
29 Apr 2015 02:55:42 [0444] - ScanFile (C:\Windows\winsxs\amd64_netfx-corperfmonsymbols_b03f5f7f11d50a3a_6.1.7600.16385_none_5b4a172573c72f57\corperfmonsymbols.ini) took 11357 ms
29 Apr 2015 02:55:48 [1418] - ScanFile (C:\Windows\winsxs\amd64_netfx-csharp_compiler_cscomp_b03f5f7f11d50a3a_6.1.7601.18523_none_b61d605b7a08cb89\cscomp.dll) took 5835 ms
29 Apr 2015 02:55:48 [0850] - ScanFile (C:\Windows\winsxs\amd64_netfx-csharp_compiler_cscomp_b03f5f7f11d50a3a_6.1.7601.17514_none_b61c47637a09ceac\cscomp.dll) took 6489 ms
29 Apr 2015 02:55:48 [0bf0] - ScanFile (C:\Windows\winsxs\amd64_netfx-csharp_compiler_cscomp_b03f5f7f11d50a3a_6.1.7601.22733_none_9f50b9c193af4537\cscomp.dll) took 6428 ms
29 Apr 2015 02:55:57 [0444] - ScanFile (C:\Windows\winsxs\amd64_netfx-installutillib_dll_b03f5f7f11d50a3a_6.1.7600.16385_none_43907f7b80523a4c\InstallUtilLib.dll) took 5788 ms
29 Apr 2015 02:55:57 [08d4] - ScanFile (C:\Windows\winsxs\amd64_netfx-jsc_b03f5f7f11d50a3a_6.1.7601.18523_none_14bd1056b78c8bb0\jsc.exe) took 5850 ms
29 Apr 2015 02:56:02 [08d4] - ScanFile (C:\Windows\winsxs\amd64_netfx-microsoft.build.engine_b03f5f7f11d50a3a_6.1.7601.18523_none_023149a9590a3020\Microsoft.Build.Engine.dll) took 5211 ms
29 Apr 2015 02:56:02 [0444] - ScanFile (C:\Windows\winsxs\amd64_netfx-microsoft.build.engine_b03f5f7f11d50a3a_6.1.7601.17514_none_023030b1590b3343\Microsoft.Build.Engine.dll) took 5055 ms
29 Apr 2015 02:56:02 [1418] - ScanFile (C:\Windows\winsxs\amd64_netfx-ldr64_exe_31bf3856ad364e35_6.1.7601.22733_none_fc3243f87d780c1e\Ldr64.exe) took 5039 ms
29 Apr 2015 02:56:15 [0444] - ScanFile (C:\Windows\winsxs\amd64_netfx-microsoft.visualbasic_b03f5f7f11d50a3a_6.1.7601.22733_none_b8ec27b2df488ae0\Microsoft.VisualBasic.dll) took 6411 ms
29 Apr 2015 02:56:15 [078c] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.17514_none_b7d09c4caf0b124a\mscordacwks.dll) took 5662 ms
29 Apr 2015 02:56:15 [0bf0] - ScanFile (C:\Windows\winsxs\amd64_netfx-microsoft.visualbasic_b03f5f7f11d50a3a_6.1.7601.17514_none_cfb7b554c5a31455\Microsoft.VisualBasic.dll) took 6271 ms
29 Apr 2015 02:56:15 [0850] - ScanFile (C:\Windows\winsxs\amd64_netfx-microsoft.visualbasic_b03f5f7f11d50a3a_6.1.7601.18523_none_cfb8ce4cc5a21132\Microsoft.VisualBasic.dll) took 6318 ms
29 Apr 2015 02:56:27 [078c] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.22733_none_a1050eaac8b088d5\mscordacwks.dll) took 5944 ms
29 Apr 2015 02:56:27 [1418] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscordbi_dll_b03f5f7f11d50a3a_6.1.7601.18523_none_fcd67f4804941518\mscordbi.dll) took 5960 ms
29 Apr 2015 02:56:27 [0444] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscordbi_dll_b03f5f7f11d50a3a_6.1.7601.22733_none_e609d8ae1e3a8ec6\mscordbi.dll) took 5928 ms
29 Apr 2015 02:56:27 [08d4] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscordbi_dll_b03f5f7f11d50a3a_6.1.7601.17514_none_fcd566500495183b\mscordbi.dll) took 11326 ms
29 Apr 2015 02:56:44 [0444] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.18529_none_bf0d09add7099d1a\mscorwks.dll) took 8923 ms
29 Apr 2015 02:56:44 [08d4] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.22733_none_a840ebc3f0af7d02\mscorwks.dll) took 8752 ms
29 Apr 2015 02:56:44 [078c] - ScanFile (C:\Windows\winsxs\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.17755_none_bf10637dd7068616\mscorwks.dll) took 5678 ms
29 Apr 2015 02:56:53 [08d4] - ScanFile (C:\Windows\winsxs\amd64_netfx-ngen_exe_b03f5f7f11d50a3a_6.1.7601.22733_none_eda079ec0c706c63\ngen.exe) took 5273 ms
29 Apr 2015 02:56:53 [078c] - ScanFile (C:\Windows\winsxs\amd64_netfx-perfcounter_dll_b03f5f7f11d50a3a_6.1.7601.18523_none_b68736f0a7ced9c6\PerfCounter.dll) took 5008 ms
29 Apr 2015 02:56:53 [0444] - ScanFile (C:\Windows\winsxs\amd64_netfx-ngen_exe_b03f5f7f11d50a3a_6.1.7601.18523_none_046d2085f2c9f2b5\ngen.exe) took 5273 ms
29 Apr 2015 03:00:20 [1418] - ScanFile (C:\Windows\winsxs\Backup\amd64_microsoft-windows-font-bitmap-terminal_31bf3856ad364e35_6.1.7600.16385_none_70644a8bdb0d9303_cga80869.fon_2e7bdf2f) took 8190 ms
29 Apr 2015 03:00:20 [0444] - ScanFile (C:\Windows\winsxs\Backup\amd64_microsoft-windows-font-bitmap-terminal_31bf3856ad364e35_6.1.7600.16385_none_70644a8bdb0d9303_cga80woa.fon_40965299) took 8205 ms
29 Apr 2015 03:01:21 [1418] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-efs-util-library_31bf3856ad364e35_6.1.7600.16385_none_46efb78b042229ec_efsutil.dll_19519f5a) took 6365 ms
29 Apr 2015 03:01:21 [08d4] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-e..estorageengine-isam_31bf3856ad364e35_6.1.7601.17577_none_f3add2228a7bcbbf_esent.dll_35f49bdd) took 6396 ms
29 Apr 2015 03:01:21 [0444] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-e..rtingcore.resources_31bf3856ad364e35_6.1.7600.16385_en-us_02e9e13998201d43_erofflps.txt_649e76ed) took 6365 ms
29 Apr 2015 03:01:21 [0850] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-efs-core-library_31bf3856ad364e35_6.1.7601.17514_none_58a94d70f5cca7eb_efscore.dll_2a98ded7) took 6365 ms
29 Apr 2015 03:01:21 [078c] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-directx-directdraw_31bf3856ad364e35_6.1.7600.16385_none_04dbf9102154d42e_ddraw.dll_8f1f5d02) took 7255 ms
29 Apr 2015 03:01:31 [1418] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.1.7601.18381_none_222f511b6461ebd9_wer.dll_c8c67db6) took 9548 ms
29 Apr 2015 03:01:31 [078c] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-eventlog-api_31bf3856ad364e35_6.1.7600.16385_none_ac07583fc69dc7d8_wevtapi.dll_df064540) took 5304 ms
29 Apr 2015 03:01:37 [08d4] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-f..rcluster-clientcore_31bf3856ad364e35_6.1.7601.17514_none_934ef25796a1b53e_clusapi.dll_06332635) took 10998 ms
29 Apr 2015 03:01:37 [0850] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-f..rcluster-clientcore_31bf3856ad364e35_6.1.7601.17514_none_934ef25796a1b53e_resutils.dll_f05671f7) took 5975 ms
29 Apr 2015 03:01:37 [0444] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-f..temutilitylibraries_31bf3856ad364e35_6.1.7601.17514_none_eb9dc1c34def72a3_ulib.dll_d1653396) took 5710 ms
29 Apr 2015 03:01:37 [1418] - ScanFile (C:\Windows\winsxs\Backup\x86_microsoft-windows-f..temutilitylibraries_31bf3856ad364e35_6.1.7601.17514_none_eb9dc1c34def72a3_ifsutil.dll_7d6905f6) took 5834 ms
29 Apr 2015 03:09:06 [042c] - Scanning File C:\Users\Ann\Documents\Garmin\garmin_rmu_cnnant2010_40.exe
29 Apr 2015 03:09:06 [042c] - ScanFile (C:\Users\Ann\Documents\Garmin\garmin_rmu_cnnant2010_40.exe) took 4152061 ms
29 Apr 2015 11:58:01 [1418] - ScanFile (C:\Windows\winsxs\msil_system.directoryservices_b03f5f7f11d50a3a_6.1.7601.22733_none_142f135207bb6fdd\System.DirectoryServices.dll) took 22074 ms
29 Apr 2015 11:58:01 [1418] - Scanning of C:\Windows\winsxs\msil_system.directoryservices_b03f5f7f11d50a3a_6.1.7601.22733_none_142f135207bb6fdd\System.DirectoryServices.dll Timed out!!!
29 Apr 2015 11:58:01 [0bf0] - ScanFile (C:\Windows\winsxs\msil_system.design_b03f5f7f11d50a3a_6.1.7601.22733_none_72dacf4dd9683794\System.Design.dll) took 22121 ms
29 Apr 2015 11:58:01 [0bf0] - Scanning of C:\Windows\winsxs\msil_system.design_b03f5f7f11d50a3a_6.1.7601.22733_none_72dacf4dd9683794\System.Design.dll Timed out!!!
29 Apr 2015 11:58:01 [0444] - ScanFile (C:\Windows\winsxs\msil_system.design_b03f5f7f11d50a3a_6.1.7601.22126_none_72d98b83d969693a\System.Design.dll) took 17472 ms
29 Apr 2015 11:58:01 [078c] - ScanFile (C:\Windows\winsxs\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.17966_none_63f45ffcad739b6e\System.Drawing.dll) took 13541 ms
29 Apr 2015 11:58:01 [0850] - ScanFile (C:\Windows\winsxs\msil_system.drawing.design_b03f5f7f11d50a3a_6.1.7601.22733_none_d998f21b86b26db2\System.Drawing.Design.dll) took 22823 ms
29 Apr 2015 11:58:01 [0850] - Scanning of C:\Windows\winsxs\msil_system.drawing.design_b03f5f7f11d50a3a_6.1.7601.22733_none_d998f21b86b26db2\System.Drawing.Design.dll Timed out!!!
29 Apr 2015 11:59:39 [078c] - ScanFile (C:\Windows\winsxs\wow64_microsoft-jsintl_31bf3856ad364e35_6.3.9600.16428_none_b9648c61e9b38e2a\jsIntl.dll) took 28205 ms
29 Apr 2015 11:59:39 [078c] - Scanning of C:\Windows\winsxs\wow64_microsoft-jsintl_31bf3856ad364e35_6.3.9600.16428_none_b9648c61e9b38e2a\jsIntl.dll Timed out!!!
29 Apr 2015 11:59:40 [08d4] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-d..s-ime-japanese-core_31bf3856ad364e35_6.1.7601.22764_none_d8398581f1ee6e92\IMJP10K.DLL) took 6723 ms
29 Apr 2015 11:59:40 [0bf0] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-d..s-ime-japanese-core_31bf3856ad364e35_6.1.7601.18556_none_d7bcb750d8c6e85e\IMJP10K.DLL) took 5709 ms
29 Apr 2015 12:00:10 [078c] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.18177_none_120fcb2fa5b4c238\atmfd.dll) took 10109 ms
29 Apr 2015 12:00:10 [0850] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.17514_none_124dc839a586a988\atmfd.dll) took 11576 ms
29 Apr 2015 12:00:10 [0444] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.22350_none_12a807b2bec875e6\atmfd.dll) took 6739 ms
29 Apr 2015 12:00:10 [08d4] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.22974_none_12967466bed5020e\atmfd.dll) took 5413 ms
29 Apr 2015 12:00:10 [0bf0] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-gdi_31bf3856ad364e35_6.1.7601.18768_none_121ba6c9a5abae88\atmfd.dll) took 6754 ms
29 Apr 2015 12:00:27 [0444] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..-wow64-setupdll0012_31bf3856ad364e35_6.1.7600.16385_none_4a948a3cc9a258d5\_setup.dll) took 14196 ms
29 Apr 2015 12:00:49 [1418] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989\GWX.exe) took 41480 ms
29 Apr 2015 12:00:49 [1418] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-gwx_31bf3856ad364e35_6.1.7601.18804_none_18fdc1e9a139c989\GWX.exe Timed out!!!
29 Apr 2015 12:00:50 [0bf0] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17041_none_858ffb5bf711c81f\iexplore.exe) took 24773 ms
29 Apr 2015 12:00:50 [0bf0] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17041_none_858ffb5bf711c81f\iexplore.exe Timed out!!!
29 Apr 2015 12:00:50 [08d4] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17126_none_8582b8f3f71c3187\iexplore.exe) took 25833 ms
29 Apr 2015 12:00:50 [08d4] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17126_none_8582b8f3f71c3187\iexplore.exe Timed out!!!
29 Apr 2015 12:00:50 [078c] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.16521_none_8557e945f73c23ff\iexplore.exe) took 24788 ms
29 Apr 2015 12:00:50 [078c] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.16521_none_8557e945f73c23ff\iexplore.exe Timed out!!!
29 Apr 2015 12:00:50 [0850] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.16428_none_856219b9f734bb75\iexplore.exe) took 29952 ms
29 Apr 2015 12:00:50 [0850] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.16428_none_856219b9f734bb75\iexplore.exe Timed out!!!
29 Apr 2015 12:00:50 [0444] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17207_none_8575d1abf726346b\iexplore.exe) took 20061 ms
29 Apr 2015 12:00:50 [0444] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17207_none_8575d1abf726346b\iexplore.exe Timed out!!!
29 Apr 2015 12:33:46 [0c2c] - Scanning File C:\Users\Ann E\AppData\Local\Temp\tmp00001838\tmp00146fbb
29 Apr 2015 12:33:47 [0c2c] - ScanFile (C:\Users\Ann E\AppData\Local\Temp\tmp00001838\tmp00146fbb) took 36619316 ms
29 Apr 2015 12:52:57 [042c] - File C:\Users\Ann\Documents\Garmin\garmin_rmu_cnnant2010_40.exe infected by "Gen:Variant.Symmi.44207 (DB)" Virus! Action Taken: File Renamed.
 
29 Apr 2015 13:16:30 [0c2c] - File C:\Users\Ann E\AppData\Local\Temp\tmp00001838\tmp00146fbb infected by "Gen:Variant.Symmi.44207 (DB)" Virus! Action Taken: File Renamed.
 
29 Apr 2015 13:23:18 [042c] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78\iexplore.exe) took 22699 ms
29 Apr 2015 13:23:18 [042c] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17691_none_85541d45f73dee78\iexplore.exe Timed out!!!
29 Apr 2015 13:23:18 [0850] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17501_none_8555ea97f73dee78\iexplore.exe) took 22760 ms
29 Apr 2015 13:23:18 [0850] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17501_none_8555ea97f73dee78\iexplore.exe Timed out!!!
29 Apr 2015 13:23:18 [078c] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17420_none_8562d1dff733eb94\iexplore.exe) took 22761 ms
29 Apr 2015 13:23:18 [078c] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17420_none_8562d1dff733eb94\iexplore.exe Timed out!!!
29 Apr 2015 13:23:18 [08d4] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17358_none_856fec69f729e8b0\iexplore.exe) took 22667 ms
29 Apr 2015 13:23:18 [08d4] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17358_none_856fec69f729e8b0\iexplore.exe Timed out!!!
29 Apr 2015 13:23:18 [0c2c] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17728_none_8541abdbf74d0c6f\iexplore.exe) took 22682 ms
29 Apr 2015 13:23:18 [0c2c] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17728_none_8541abdbf74d0c6f\iexplore.exe Timed out!!!
29 Apr 2015 13:23:18 [0444] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17633_none_854dedf9f74389b0\iexplore.exe) took 22823 ms
29 Apr 2015 13:23:18 [0444] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17633_none_854dedf9f74389b0\iexplore.exe Timed out!!!
29 Apr 2015 13:23:18 [1418] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17239_none_8578a4f9f723b3b2\iexplore.exe) took 22823 ms
29 Apr 2015 13:23:18 [1418] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17239_none_8578a4f9f723b3b2\iexplore.exe Timed out!!!
29 Apr 2015 13:23:18 [0bf0] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17280_none_857e7373f71e4bbc\iexplore.exe) took 22699 ms
29 Apr 2015 13:23:18 [0bf0] - Scanning of C:\Windows\winsxs\wow64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17280_none_857e7373f71e4bbc\iexplore.exe Timed out!!!
29 Apr 2015 13:23:53 [1418] - ScanFile (C:\Windows\winsxs\wow64_microsoft-windows-ie-htmlapplication_31bf3856ad364e35_11.2.9600.16428_none_4605aca152cc8281\mshta.exe) took 19921 ms
29 Apr 2015 13:27:43 [1418] - ScanFile (C:\Windows\winsxs\x86_custommarshalers_b03f5f7f11d50a3a_6.1.7601.18523_none_469c906a4e5e64cd\CustomMarshalers.dll) took 10124 ms
29 Apr 2015 13:27:43 [042c] - ScanFile (C:\Windows\winsxs\x86_custommarshalers_b03f5f7f11d50a3a_6.1.7601.22733_none_2fcfe9d06804de7b\CustomMarshalers.dll) took 10109 ms
29 Apr 2015 13:27:43 [08d4] - ScanFile (C:\Windows\winsxs\x86_isymwrapper_b03f5f7f11d50a3a_6.1.7601.17514_none_dcb7f7ddcfc3be12\ISymWrapper.dll) took 8923 ms
29 Apr 2015 13:27:43 [078c] - ScanFile (C:\Windows\winsxs\x86_isymwrapper_b03f5f7f11d50a3a_6.1.7601.18523_none_dcb910d5cfc2baef\ISymWrapper.dll) took 9001 ms
29 Apr 2015 13:27:43 [0c2c] - ScanFile (C:\Windows\winsxs\x86_isymwrapper_b03f5f7f11d50a3a_6.1.7601.22733_none_c5ec6a3be969349d\ISymWrapper.dll) took 9188 ms
 
29 Apr 2015 13:33:20 [1994] - ***** Checking for specific ITW Viruses *****
 
29 Apr 2015 13:33:20 [1994] - ***** Scanning complete. *****
 
29 Apr 2015 13:33:20 [1994] - Total Objects Scanned: 761720
29 Apr 2015 13:33:20 [1994] - Total Critical Objects: 4
29 Apr 2015 13:33:20 [1994] - Total Disinfected Objects: 0
29 Apr 2015 13:33:20 [1994] - Total Objects Renamed: 2
29 Apr 2015 13:33:20 [1994] - Total Deleted Objects: 2
29 Apr 2015 13:33:20 [1994] - Total Errors: 3
29 Apr 2015 13:33:20 [1994] - Time Elapsed: 03:30:27
29 Apr 2015 13:33:20 [1994] - Virus Database Date: 28 Apr 2015
29 Apr 2015 13:33:20 [1994] - Virus Database Count: 5772335
29 Apr 2015 13:33:20 [1994] - Sign Version: 7.60337 [519089]
 
29 Apr 2015 13:33:20 [1994] - Scan Completed.


#13 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 29 April 2015 - 03:07 PM

I mixed up my pages of instruction and ran Junkware before Zemana  If it matters I will run Junkware again but here is the log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.6.6 (04.28.2015:1)
OS: Windows 7 Home Premium x64
Ran by Ann E on Wed 04/29/2015 at 16:00:18.54
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
Successfully stopped: [Service] apnmcp
Successfully deleted: [Service] apnmcp
 
 
 
~~~ Tasks
 
 
 
~~~ Registry Values
 
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\AskPartnerNetwork
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{7C9B2C5A-9AE0-4DD1-BF28-38E27DA72F33}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Program Files (x86)\aol toolbar
Successfully deleted: [Folder] C:\Program Files (x86)\askpartnernetwork
Successfully deleted: [Folder] C:\Program Files (x86)\Common Files\software update utility
Successfully deleted: [Folder] C:\Program Files (x86)\viewpoint
Successfully deleted: [Folder] C:\ProgramData\aol toolbar
Successfully deleted: [Folder] C:\ProgramData\apn
Successfully deleted: [Folder] C:\ProgramData\askpartnernetwork
Successfully deleted: [Folder] C:\ProgramData\viewpoint
Successfully deleted: [Folder] C:\Users\Ann E\AppData\Roaming\opencandy
 
 
 
~~~ Chrome
 
Successfully deleted: [Folder] C:\Users\Ann E\appdata\local\Google\Chrome\User Data\Default\Extensions\aaaajpkhjdkhhnkmgfjodbkfpbmibkkk
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\aaaajpkhjdkhhnkmgfjodbkfpbmibkkk
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 04/29/2015 at 16:04:10.73
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#14 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 29 April 2015 - 07:47 PM

Zemana results, it seems to have quarantined Ninja?  

 

Zemana AntiMalware 2.10.2.18 (Installed)
-------------------------------------------------------
Scan Result           : Completed
Scan Date             : 2015/4/29
Operating System      : Windows 7 64-bit
Processor             : 4X Intel® Core™ i5-2410M CPU @ 2.30GHz
BIOS Mode             : Legacy
CUID                  : 00FD492EB6D0D645DD2626
Scan Type             : Deep Scan
Duration              : 21m 31s
Scanned Objects       : 29839
Detected Objects      : 3
Excluded Objects      : 0
Read Level            : SCSI
Auto Upload           : Yes
Show All Extensions   : No
Scan Documents        : Yes
Engines               : Zemana, Avira, Eset, Bitdefender, AVG, Kaspersky
 
 
Detected Objects
-------------------------------------------------------
Internet Explorer Search
   Status             : Scanned
   Object             : Ask.com - http://ask.com
   MD5                : -
   Publisher          : -
   Size               : -
   Version            : -
   Detections         : Suspicious Browser Setting
   Cleaning Action    : Repair
   Traces             :
                Browser Setting - Internet Explorer Search
 
Internet Explorer Search
   Status             : Scanned
   Object             : Ask.com - http://search.ask.com
   MD5                : -
   Publisher          : -
   Size               : -
   Version            : -
   Detections         : Suspicious Browser Setting
   Cleaning Action    : Repair
   Traces             :
                Browser Setting - Internet Explorer Search
 
ninja-setup-3.0.6.exe
   Status             : Scanned
   Object             : %userprofile%\downloads\ninja-setup-3.0.6.exe
   MD5                : 24FE0BB7A85A866B487D15C0EB6E3A74
   Publisher          : -
   Size               : 2507200
   Version            : 0.0.0.0
   Detections         : Eset: Win32/OpenCandy potentially unsafe application
   Cleaning Action    : Quarantine
   Traces             :
                File - %userprofile%\downloads\ninja-setup-3.0.6.exe
 
 
Cleaning Result
-------------------------------------------------------
Cleaned               : 3
Reported as safe      : 0
Failed                : 0


#15 aer

aer
  • Topic Starter

  • Members
  • 65 posts
  • OFFLINE
  •  
  • Local time:03:53 AM

Posted 29 April 2015 - 08:02 PM

adwcleaner:

# AdwCleaner v4.202 - Logfile created 29/04/2015 at 20:52:00
# Updated 23/04/2015 by Xplode
# Database : 2015-04-27.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Ann E - ANN-LAPTOP2
# Running from : C:\Users\Ann E\Downloads\adwcleaner_4.202.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Ann\AppData\Local\AOL Toolbar
Folder Deleted : C:\Users\Ann\AppData\Local\AskPartnerNetwork
Folder Deleted : C:\Users\Ann E\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Folder Deleted : C:\Users\Ann E\AppData\Local\Google\Chrome\User Data\Default\Extensions\nppllibpnmahfaklnpggkibhkapjkeob
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\aaaajpkhjdkhhnkmgfjodbkfpbmibkkk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\nppllibpnmahfaklnpggkibhkapjkeob
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\nppllibpnmahfaklnpggkibhkapjkeob
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{7C9B2C5A-9AE0-4DD1-BF28-38E27DA72F33}
Key Deleted : HKLM\SOFTWARE\MetaStream
Key Deleted : HKLM\SOFTWARE\Viewpoint
Key Deleted : HKU\.DEFAULT\Software\AskPartnerNetwork
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7AB5857A57A0687786597A857BFFFFFF
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17728
 
 
-\\ Google Chrome v42.0.2311.90
 
[C:\Users\Ann E\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Ann E\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
[C:\Users\Ann E\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://nortonsafe.search.ask.com/web?q={searchTerms}&o=APN10506&l=dis&prt=360&chn=retail&geo=US&ver=21&locale=en_US&gct=sb&qsrc=2869
[C:\Users\Ann E\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : mkfokfffehpeedafpekjeddnmnjhmcmk
[C:\Users\Ann E\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Extension] : nppllibpnmahfaklnpggkibhkapjkeob
 
*************************
 
AdwCleaner[R0].txt - [5739 bytes] - [29/04/2015 20:49:50]
AdwCleaner[S0].txt - [5490 bytes] - [29/04/2015 20:52:00]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5549  bytes] ##########





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users