Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

SAS says i have a Trojan Agent Gen Symmi and i have all the symtoms


  • This topic is locked This topic is locked
5 replies to this topic

#1 Mattred12

Mattred12

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:03 AM

Posted 23 April 2015 - 05:48 PM

My laptop starting about 2-3 days ago started says that certain sites were dangerous that my desktop doesn't say that are, as well as has been sluggishly slow. I have read up on it and it seems like it can kill my comp if I don't remove it soon and really am needing help as I need this for school and cant replace it. I have SAS (Superanti spyware paid edition) and it keeps saying that I have a Trojan. Agent gen-symmi in my quarantine and live protection, so I researched it and reached the conclusion that I needed to get it GONE and fast and none of my anti virus (like usual with most Trojans) wont get rid of it.



BC AdBot (Login to Remove)

 


m

#2 Mattred12

Mattred12
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:03 AM

Posted 25 April 2015 - 04:06 PM

I really would appreciate some help I am a 15 year old and my family cant afford for my laptop to die. at this point I feel hopelessly lost as none of my anti virus can kill the dam thing. I am very competent with computers and get most of the other anti virus forums that you have and I really would like guidance!


Edited by Mattred12, 25 April 2015 - 04:07 PM.


#3 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:06:03 AM

Posted 27 April 2015 - 01:35 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.


Edited by jntkwx, 27 April 2015 - 01:36 PM.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#4 Mattred12

Mattred12
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:03 AM

Posted 27 April 2015 - 09:58 PM

accually I have solved it by factory resetting ym computer thank you any ways if I still do accually need help I will follow you instructions, thank you


Edited by Mattred12, 27 April 2015 - 09:58 PM.


#5 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:06:03 AM

Posted 27 April 2015 - 10:24 PM

You're welcome!


Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#6 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:06:03 AM

Posted 27 April 2015 - 10:24 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users