I had a trjoan 2/3 weeks ago, avast detected it, but I don't know whether it removed/quarantined or what.
I have messed my security settings, took over C drive ownership few months back. now I have lots of repeated folders under my C drive like, local settings, my doc, my pictures, my music, my videos and, as I try open them gives me access denied.
However these are old folders I don't use, which belonged to my old user name. where the laptop had different pc name, different user name, different password.
I had 3 factory restores via F8, and have no external back up. Laptop use 3 years. bought new from Currys - homepremium win 7 - sony vaio nw26m.
I ran ComboFix but have no idea on what to do next. I have deleted some registry keys as I felt Google chrome was infected. then re-downloaded chrome, after deleting all keys for chrome. and deleted some keys under HKLM & HKeyusers from 3rd party software.
I read that kanji_1.uce is harmful and found it located under C , so I deleted that too. I am really exhausted with this laptop.
Would appreciate that someone could TRULLY help me.
I have the log for combofix, which I ran 2x. But I read I am not to post it here. I don't know whether I am still infected, and cannot access many folders. Have desktop.ini 2x in my desktop, and listed together under Users too.
I now HAVE QOOBOX FOLDER UNDER C DRIVE, DON'T KNOW WHAT TO DO WITH IT, OR WITH THE QUARENTINE FOLDER. I RAN COMBOFIX TWICE BECAUSE THE FIRST TIME IT DOWNLOADED TO THE DOWNLOAD FOLDER, AND I REALIZED THAT IT SHOULD HAVE DOWNLOADED TO DESKTOP. SO I RE-DOWNLOADED AND RE-RAN IT.
LAPTOP IS GETTING WORSE BY THE MINUTE. LOAD TIME FOR PAGES IS ABOUT 2 MINUTES TO FULLY OPEN A SITE, INCLUDING THIS ONE.
THANK YOU IN ADVANCE FOR YOUR TIME. IT IS VERY MUCH APPRECIATED.