Posted 02 July 2006 - 10:36 PM
First off, here are the specs to the system I'm using:
Model: Gateway 7322 GZ Laptop
Intel Pentium 4 w/HT 2.8 GHz
512 MB RAM
Running Windows XP Home Edition with SP2
I've owned this computer for a bit over a year, and recently my CD/DVD player stopped recognizing any discs, so I thought for the heck of it I might try restoring the hard drive from the partition that had been installed when I purchased the computer. Aside from the optical drive acting up, everything else was running pretty much perfectly.
In the middle of the restore process, however, when Windows XP was being reinstalled, the process froze. After waiting a good while, I restarted the computer and tried to restart the restore process. The same thing happened...freezing in the exact same place. I ended up having to take it to the IT department at my university, where they ultimately ended up having to take out my hard drive and reinstall everything from a separate hard drive, at which point it booted up just fine.
They hadn't noticed until I came to pick the computer up, however, that the CPU would freeze unexpectedly after a few minutes. I told them I would just try to mess with it myself a bit and return it later if I was unsuccessful (I didn't want to spend any more money of course!). This was several weeks ago, and I still haven't the slightest idea what's going on with it. The fans are running fine, and when it freezes there don't appear to be any processes hogging an inordinate amount of memory. In Safe Mode, the laptop doesn't freeze... so I'm assuming there's an additional process running in Normal mode that is clogging things up. But that's just a guess from someone who is pretty clueless at this point!
I don't know if this would be pertinent, but here's a list of the processes running in Safe Mode, followed by a list of those running in Normal mode when it freezes...
Safe Mode Processes
System Idle Process
Normal Mode Processes
explorer.exe (5% CPU usage upon freezing)
taskmgr.exe (2% CPU usage upon freezing)
csrss.exe (1% CPU usage upon freezing)
System Idle Process
Thanks in advance for any offered help!