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Computer Crashes, Powers Down, and BSOD - even after upgrading from Vista to 7


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9 replies to this topic

#1 SynchronicityII

SynchronicityII

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Posted 22 April 2015 - 10:56 AM

Hi there

 

 

I've had a problem for probably a couple of years now, but recently it has gotten slightly worse.

 

On my previous windows install I had Vista, and was crashing sometimes multiple times a day, sometimes once a month..

 

A few months ago I installed Windows 7 thinking that my crashes were the result of dodgy drivers and a poor install of them. Yet the problem tended to persist, although at much lesser frequency.

 

Now however, I have begun getting freezes/crashes/BSOD multiple times a day, in fact last night I tried to play some games and the computer was crashing and freezing about 7 times in 5 minutes. I'm a musician and amateur game designer so I can't really deal with the risk of these crashes happening while I am doing something important which could be lost or corrupted by the sudden crashes.

 

Just wondering if anyone could help me out here? I've downloaded the programs BlueScreenView, and MiniToolBox and can try to upload their logs if that is of any help?

 

 

Many thanks

 

Alex


Edited by SynchronicityII, 22 April 2015 - 08:11 PM.


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#2 SynchronicityII

SynchronicityII
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Posted 22 April 2015 - 08:10 PM

Hi, sorry will just add a "Speccy" screenshot, and log from MiniToolBox.
 
 
Still having problems, sort of suspecting it could be a hardware issue, if anyone has any ideas I would be grateful to here them.
 

 

 

speccy screenshot

 

http://speccy.piriform.com/results/srqnfEh2MJ01Z1FyO8YriV3
 

 

 

 

MiniToolBox log result
 
 
MiniToolBox by Farbar  Version: 14-04-2015
Ran by Alexander (administrator) on 23-04-2015 at 02:05:36
Running from "C:\Users\Alexander\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/23/2015 01:34:03 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/23/2015 01:26:20 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/23/2015 01:22:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/23/2015 01:15:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 06:33:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:57:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:46:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:41:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:33:53 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program DYNASTY WARRIORS 8 Empires because of this error.

Program: DYNASTY WARRIORS 8 Empires
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
    - It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: 00000000
Disk type: 0

Error: (04/22/2015 03:33:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: Launch.exe, version: 1.0.1.0, time stamp: 0x00000000
Faulting module name: Launch.exe, version: 1.0.1.0, time stamp: 0x00000000
Exception code: 0xc0000096
Fault offset: 0x001af664
Faulting process id: 0x1010
Faulting application start time: 0xLaunch.exe0
Faulting application path: Launch.exe1
Faulting module path: Launch.exe2
Report Id: Launch.exe3


System errors:
=============
Error: (04/22/2015 06:31:53 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:29:38 on ‎22/‎04/‎2015 was unexpected.

Error: (04/22/2015 03:55:52 PM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000041790, 0xfffffa8008ea4090, 0x000000000000ffff, 0x0000000000000000)C:\Windows\MEMORY.DMP

Error: (04/22/2015 03:55:52 PM) (Source: BugCheck) (User: )
Description:

Error: (04/22/2015 03:58:43 AM) (Source: DCOM) (User: )
Description: {60A90A2F-858D-42AF-8929-82BE9D99E8A1}

Error: (04/22/2015 03:39:25 AM) (Source: BugCheck) (User: )
Description: 0x0000003b (0x00000000c0000005, 0xfffff80002eeae2b, 0xfffff880093fda80, 0x0000000000000000)C:\Windows\MEMORY.DMP

Error: (04/22/2015 03:39:25 AM) (Source: BugCheck) (User: )
Description:

Error: (04/22/2015 03:39:21 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 03:37:36 on ‎22/‎04/‎2015 was unexpected.

Error: (04/22/2015 03:08:36 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 03:04:14 on ‎22/‎04/‎2015 was unexpected.

Error: (04/22/2015 02:58:31 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 02:56:25 on ‎22/‎04/‎2015 was unexpected.

Error: (04/22/2015 02:55:41 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 02:53:47 on ‎22/‎04/‎2015 was unexpected.


Microsoft Office Sessions:
=========================
Error: (04/23/2015 01:34:03 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/23/2015 01:26:20 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/23/2015 01:22:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/23/2015 01:15:23 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 06:33:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:57:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:46:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:41:00 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/22/2015 03:33:53 AM) (Source: Application Error)(User: )
Description: DYNASTY WARRIORS 8 Empires000000000

Error: (04/22/2015 03:33:53 AM) (Source: Application Error)(User: )
Description: Launch.exe1.0.1.000000000Launch.exe1.0.1.000000000c0000096001af664101001d07ca1cf201557C:\Program Files (x86)\Dynasty Warriors 8 Empires\Launch.exeC:\Program Files (x86)\Dynasty Warriors 8 Empires\Launch.exe038e2aaa-e898-11e4-bbb1-00248caf3d66



=========================== Installed Programs ============================
Ableton Live 9 Suite (HKLM\...\{2E533C18-7395-4EAB-B5F5-1891FC591D79}) (Version: 9.0.0.0 - Ableton)
Adobe After Effects CC (HKLM-x32\...\{317243C1-6580-4F43-AED7-37D4438C3DD5}) (Version: 12 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.0.22.87 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AMD Accelerated Video Transcoding (Version: 13.30.100.41120 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{F2A7CE36-57BF-5C86-952D-90DBF3746D82}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
APB Reloaded (HKLM-x32\...\Steam App 113400) (Version:  - Reloaded Productions)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcheAge (HKLM-x32\...\Steam App 304030) (Version:  - XLGAMES)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.12 - Michael Tippach)
Axe-Edit 3.1.9 (HKLM-x32\...\{0B2FECD3-B4EF-4071-9546-7529D90BAA99}_is1) (Version:  - Fractal Audio)
Battlefield: Bad Company™ 2 (HKLM-x32\...\{3AC8457C-0385-4BEA-A959-E095F05D6D67}) (Version: 1.0.0.0 - Electronic Arts)
BitRaider Streaming Client (HKLM-x32\...\BitRaider Streaming Client) (Version: 1.3.3.4098 - BitRaider, LLC)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
bugwatcher (HKLM-x32\...\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}{d3d61953}) (Version:  - Software Publisher)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 5.0.1.0406 - Disc Soft Ltd)
DaVinci Resolve (HKLM\...\{B5A3C872-794E-4C72-B88D-A1FD3F9A8771}) (Version: 11.3.0004 - Blackmagic Design)
DCS World (HKLM-x32\...\Steam App 223750) (Version:  - Eagle Dynamics)
Deluge 1.3.11 (HKLM-x32\...\Deluge) (Version:  - )
Epic Games Launcher (HKLM\...\{325AC861-EDAF-440B-97DD-259906E216D3}) (Version: 1.1.24.0 - Epic Games, Inc.)
EZdrummer 2 64-bit (HKLM\...\{B9217824-0EBE-49C7-98A0-A76CC46BBB7D}) (Version: 2.0.0 - Toontrack)
EZmix 64 bit (HKLM\...\{BF5872A6-66E4-4854-851D-EF36B6321F2E}) (Version: 1.0.2 - Toontrack)
FormatFactory 3.6.0.0 (HKLM-x32\...\FormatFactory) (Version: 3.6.0.0 - Format Factory)
Fractal Audio Systems USB Audio Driver v2.23.0 (HKLM-x32\...\Fractal Audio Systems USB Audio Driver v2.23.0) (Version: 2.23.0 - Fractal Audio Systems)
Fractal Audio Systems USB Driver Package 2014.06.06 (HKLM\...\{E992CC59-71FD-4199-B04E-6274F7439EA0}_is1) (Version: 2014.06.06 - Fractal Audio Systems)
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Fractured Space (HKLM-x32\...\Steam App 310380) (Version:  - Edge Case Games Ltd.)
FreeCommander XE (HKLM-x32\...\FreeCommander XE_is1) (Version:  - Marek Jasinski)
G-70 Driver (HKLM\...\RolandRDID0050) (Version:  - Roland Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.90 - Google Inc.)
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Grand Theft Auto III (HKLM-x32\...\Steam App 12100) (Version:  - Rockstar Games)
Grand Theft Auto IV (HKLM-x32\...\Steam App 12210) (Version:  - Rockstar North)
Grand Theft Auto: Episodes from Liberty City (HKLM-x32\...\Steam App 12220) (Version:  - Rockstar North / Toronto)
Grand Theft Auto: San Andreas (HKLM-x32\...\Steam App 12120) (Version:  - Rockstar Games)
Grand Theft Auto: Vice City (HKLM-x32\...\Steam App 12110) (Version:  - Rockstar Games)
Hitman: Absolution (HKLM-x32\...\Steam App 203140) (Version:  - IO Interactive)
iDraw3.32 Chara Maker (HKLM-x32\...\iDraw3.32 Chara Maker) (Version:  - )
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
JBridge (HKLM-x32\...\JBridge) (Version:  - JBridge)
K-Lite Codec Pack 11.0.0 Basic (HKLM-x32\...\KLiteCodecPack_is1) (Version: 11.0.0 - )
Krita Desktop (x64) 2.9.2.0 (HKLM\...\{A01DB418-791E-49E5-8A29-41E74C92F6F2}) (Version: 2.9.2.0 - Krita Foundation)
Launcher (Version: 1.0.0 - Square Enix Ltd.) Hidden
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LUXONIX Ravity(S) v1.4 (HKLM-x32\...\LUXONIX Ravity(S) v1.4) (Version:  - )
Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
Melodyne Runtime 4.1 (x64) (HKLM\...\{53EE2829-E9DB-4913-B3EA-96F10F84E98B}) (Version: 1.0.1 - Celemony Software GmbH)
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Microsoft Office Proof (French) 2010 (x32 Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
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Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
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Mozilla Firefox 37.0.2 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 37.0.2 (x86 en-GB)) (Version: 37.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 36.0.1 - Mozilla)
MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden
My Game Long Name (HKLM\...\UDK-73c8c982-a297-458d-96e3-33210a05c231) (Version:  - Epic Games, Inc.)
Native Instruments Kontakt 5 (HKLM-x32\...\Native Instruments Kontakt 5) (Version: 5.4.3.307 - Native Instruments)
Native Instruments Kontakt 5 (Version: 5.4.3.307 - Native Instruments) Hidden
Native Instruments Massive (HKLM-x32\...\Native Instruments Massive) (Version:  - Native Instruments)
Native Instruments Massive (Version: 1.3.0.2050 - Native Instruments) Hidden
Native Instruments Service Center (HKLM-x32\...\Native Instruments Service Center) (Version:  - Native Instruments)
Native Instruments Service Center (Version: 2.2.6.676 - Native Instruments) Hidden
NVIDIA PhysX (HKLM-x32\...\{DEA314C4-0929-4250-BC92-98E4C105F28D}) (Version: 9.10.0129 - NVIDIA Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.5.5.2850 - Electronic Arts, Inc.)
OutThereOmega (HKLM-x32\...\{09426681-7B5C-4488-8DA8-BE87504BAB0E}_is1) (Version: v.1.1.2 - Mi-Clos Studio)
PACE License Support Win64 (HKLM-x32\...\InstallShield_{72ad9d51-0903-4fe7-af5d-33b3185fa6e9}) (Version: 2.4.7.0852 - PACE Anti-Piracy, Inc.)
PACE License Support Win64 (Version: 2.4.7.0852 - PACE Anti-Piracy, Inc.) Hidden
PlanetSide 2 (HKCU\...\SOE-PlanetSide 2) (Version:  - Sony Online Entertainment)
PlanetSide 2 (HKLM-x32\...\Steam App 218230) (Version:  - Sony Online Entertainment)
Pokémon Trading Card Game Online (HKLM-x32\...\{13A7C6AB-7812-421F-B91E-9D62222B645E}) (Version: 2.25.0 - The Pokémon Company International)
PostgreSQL 9.2  (HKLM\...\PostgreSQL 9.2) (Version: 9.2 - PostgreSQL Global Development Group)
PreSonus Studio One version 2.6 (HKLM\...\PreSonus Studio One_is1) (Version:  - Copyright © 2014 PreSonus Audio Electronics, Inc.)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RaceRoom Racing Experience  (HKLM-x32\...\Steam App 211500) (Version:  - Sector3 Studios)
RaceRoom Racing Experience Launcher (HKLM-x32\...\{1FD9F07F-7BBF-4C91-B3F0-A23714A3A913}_is1) (Version: 1.0 - SimBin)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.92.115.2015 - Realtek)
Reason 5.0 (HKLM-x32\...\Reason5_is1) (Version: 5.0 - Propellerhead Software AB)
Renegade X (HKLM-x32\...\UDK-4fc3a6b6-3d0e-4dce-b127-8e60191e2b1e) (Version: Open Beta 3 - Totem Arts)
Rise of Incarnates (HKLM-x32\...\Steam App 258160) (Version:  - BANDAI NAMCO Studio)
SEGA Genesis & Mega Drive Classics (HKLM-x32\...\Steam App 34270) (Version:  - Sega)
Setup - Dynasty Warriors 8 Empires ... (HKLM-x32\...\Setup - Dynasty Warriors 8 Empires ...) (Version: ... - Omega Force)
SketchUp 2015 (HKLM\...\{350488A4-1540-4103-8F01-B27503891EB0}) (Version: 15.3.331 - Trimble Navigation Limited)
Sleeping Dogs™ (HKLM-x32\...\Steam App 202170) (Version:  - United Front Games)
Star Wars - Battlefront II (HKLM-x32\...\Steam App 6060) (Version:  - Pandemic Studios)
Star Wars The Old Republic (HKLM-x32\...\swtor_swtor) (Version: 8.0.0.15 - Bioware/EA)
Star Wars: Knights of the Old Republic (HKLM-x32\...\Steam App 32370) (Version:  - BioWare)
Star Wars: The Old Republic (HKLM-x32\...\{3B11D799-48E0-48ED-BFD7-EA655676D8BB}) (Version: 1.00 - Electronic Arts, Inc.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Talisman: Digital Edition (HKLM-x32\...\Steam App 247000) (Version:  - Nomad Games Limited)
The Lord of the Rings Online™ (HKLM-x32\...\Steam App 212500) (Version:  - Turbine, Inc.)
TreeSize Free V3.3.2 (HKLM-x32\...\TreeSize Free_is1) (Version: 3.3.2 - JAM Software)
TriadWars (HKLM-x32\...\{7d1ebde8-7628-4a4b-b981-5ed9587bd99f}) (Version: 1.0.0 - Square Enix Ltd.)
TubeOhm ANTI-TRANSPIRANT V1.06 (HKLM-x32\...\TUBEOHM ANTI-TRANSPIRANT V 1.06_is1) (Version:  - )
Unity (HKLM-x32\...\Unity) (Version: 5.0.1f1 - Unity Technologies ApS)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.1f1 - Unity Technologies ApS)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
UVI Workstation x64 2.5.10 (HKLM\...\UVI Workstation x64_is1) (Version: 2.5.10 - UVI)
Vegas Pro 13.0 (64-bit) (HKLM\...\{D0360940-CCC6-11E3-B9C6-F04DA23A5C58}) (Version: 13.0.310 - Sony)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.0 - VideoLAN)
Wavemid Free (HKLM-x32\...\Wavemid Free_is1) (Version:  - )
Windows Driver Package - Fractal Audio Systems (axefx2load) USB  (05/15/2011 1.0.0.9) (HKLM\...\6AEB8A42A154DE456DE5E467C01A582911CB5C6A) (Version: 05/15/2011 1.0.0.9 - Fractal Audio Systems)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
Xvid Video Codec (HKLM-x32\...\Xvid Video Codec 1.3.3) (Version: 1.3.3 - Xvid Team)
You Rock Guitar CPanel (HKLM-x32\...\YRG_CPanel) (Version:  - Inspired Instruments Inc.)
You Rock Guitar Updater (HKLM-x32\...\YRG_Updater) (Version:  - Inspired Instruments Inc.)

========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 12279.12 MB
Available physical RAM: 9042.56 MB
Total Pagefile: 24556.42 MB
Available Pagefile: 21064.66 MB
Total Virtual: 4095.88 MB
Available Virtual: 3977.49 MB

========================= Partitions: =====================================

1 Drive c: (WINDOWS 7) (Fixed) (Total:931.51 GB) (Free:476.31 GB) NTFS
2 Drive d: (Iomega HDD) (Fixed) (Total:465.76 GB) (Free:74.41 GB) NTFS
3 Drive e: () (Fixed) (Total:931.51 GB) (Free:457.36 GB) NTFS
4 Drive f: () (Fixed) (Total:465.76 GB) (Free:298.28 GB) NTFS

========================= Users: ========================================

User accounts for \\WORKSTATION-I

Administrator            Alexander                Guest                    
postgres                 

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 
 
 
 
Thanks!



#3 SynchronicityII

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Posted 22 April 2015 - 08:12 PM

Some BlueScreenView crash dumps too, 3 of them.

 

 

==================================================
Dump File         : 042315-24414-01.dmp
Crash Time        : 23/04/2015 01:16:54
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000021
Parameter 2       : 00000000`0000000b
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`0f0ce430
Caused By Driver  : atikmdag.sys
Caused By Address : atikmdag.sys+83430
File Description  : ATI Radeon Kernel Mode Driver
Product Name      : ATI Radeon Family
Company           : Advanced Micro Devices, Inc.
File Version      : 8.01.01.1443
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042315-24414-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 287,092
Dump File Time    : 23/04/2015 01:17:48
==================================================

==================================================
Dump File         : 042115-21216-01.dmp
Crash Time        : 21/04/2015 19:54:48
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff800`02f12af0
Parameter 3       : 00000000`00000001
Parameter 4       : 00000000`000001c4
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042115-21216-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,256
Dump File Time    : 21/04/2015 19:55:57
==================================================

==================================================
Dump File         : 042115-21387-01.dmp
Crash Time        : 21/04/2015 14:45:07
Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff880`00e024fc
Caused By Driver  :
Caused By Address :
File Description  :
Product Name      :
Company           :
File Version      :
Processor         : x64
Crash Address     :
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\042115-21387-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 21/04/2015 14:50:19
==================================================
 



#4 jhayz

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Posted 22 April 2015 - 11:19 PM

Hi, please go to AMD support site and check if there is a more newer video driver version available or use the auto detect tool. When installing the new driver, make sure to use the  custom clean install feature during hardware setup.


Tekken
 


#5 SynchronicityII

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Posted 24 April 2015 - 10:55 PM

Hi, please go to AMD support site and check if there is a more newer video driver version available or use the auto detect tool. When installing the new driver, make sure to use the  custom clean install feature during hardware setup.

 

Hi there, thanks for the advice. Unfortunately AMD say I have the latest drivers for my card, also after this I have performed a task involving "expand.exe" on a amd dll file that was causing an error, but this hasnt solved the issue.

 

Is there any sort of further diagnostics I could run to find out what is causing all the crashes?

 

Thanks



#6 hamluis

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Posted 25 April 2015 - 11:06 AM

I think I'd do a malware check in the Am I Infected forum.

 

None of your temperatures support a premise for overheating.  I'm no "expert" but your hard drive data doesn't indicate any problems that I have the capabilitiey of detecting.

 

You don't have any programs installed which would normally be suspects for system disruption (registry cleaners/optimizerx).

 

You don't seem to have file corruption issues.

 

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

See Here for above errors.

 

Louis



#7 SynchronicityII

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Posted 25 April 2015 - 11:15 AM

Hi Louis, thanks for the response.

 

I did indeed have some malware at some point (no idea how as I'm usually very careful downloading anything online), but a few runs of Malwarebytes and Adwcleaner got rid of everything, no virus' either...

Thing is it can't be malware causing these issues as the same things were happening on a previous install of windows (Vista), and even where present straight after a fresh install... I'm beginning to think it could be some hardware issue perhaps? Motherboard/RAM?


Edited by hamluis, 26 April 2015 - 07:12 PM.
Removed unnecessary quotebox - Hamluis.


#8 hamluis

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Posted 25 April 2015 - 03:02 PM

Well...I believe that there are some forms of malware which are NOT removed by using Malwarebytes and Adwcleaner...in fact, I know that there are...which is why we have a variety of tools used in malware situations.  If Malwarebytes and Adwcleaner were effective against everything...I think that all of us would be using just those two products for attempts at removal.

 

Such is not the case.

 

Louis



#9 jcgriff2

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Posted 25 April 2015 - 10:49 PM

Hardware failure is also a definite possibility as you suspect.

 

One dump not run through BlueScreenView but listed elsewhere had a bugcheck = 0x1a -- severe memory management error.

 

Your BSODs have several different bugchecks, which is often indicative of unknown hardware failure.

 

There was also an error listed in MiniToolBox by Farbar related to a file that Windows was unable to locate a file/access issues.  This could possibly be related to an HDD issue.

 

In addition to other advice, I would suggest running Hardware Diagnostics.

 

RAM - memtest86+ - http://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html

 

HDD - all HDDs should be tested - run SeaTools for DOS, LONG test - http://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-hdd-diagnostics.html

 

If you have any SSDs, check the SSD manufacturer's support site for firmware updates.

 

Lastly, unknown hardware failure as the underlying cause is further supported by the fact that your BSODs now span 2 separate Windows Operating System's -- on the same system. Even though Vista and Windows 7 are both Windows NT6 builds, the vast majority of device drivers would in fact be different. 

 

Regards. . .

 

jcgriff2


Microsoft MVP 2009-2015

#10 SynchronicityII

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Posted 26 April 2015 - 08:11 PM

Thanks jcgriff... I'm not sure if I've eliminated the problem, but about 4 hours into using the pc with no crashes or BSOD... so that is better than 99% of the last week or so.

 

Ran the memtest, which showed CPU as fine, then got to 99% of memory with no errors, but seemed to crash or just restart the PC once it hit 99%.

 

Anyway, strangely enough as I was setting the boot devices for memtest I decided to switch off the "Intel SpeedStep" function, and viola... no crashes. Quite a lucky and unexpected fix. But seems to have vastly improved my systems stability...

 

 

Thanks for the help everyone, I'll report back if there are any issues or it holds for a few days. Could be a useful fix for someone having the same issue, as I've not come across this fix in my previous research.

 

Cheers!


Edited by hamluis, 27 April 2015 - 06:24 AM.





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