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Persistent redirects on Chrome despite running many anti-Malware programs


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16 replies to this topic

#1 AMW1974

AMW1974

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Posted 21 April 2015 - 02:38 PM

Hi

 

Our family computer is a Dell desktop running Windows 8. My wife and I are both registered as users and we both use Chrome. Several weeks ago she tried to download an ebook. She sems to unwittingly have downloaded a load of crap and our internet use was compromised by lots of popups, redirects and bogus notifications regarding security threats. A lot of the crud has now been removed but we are still compromised by multiple redirects and bogus security alerts. I have tried Malwarebyte, RKill, TDDSKiller, Hitman Pro, AdwCleaner and Norton Power Eraser but our browsing is still limited by these problems. I'm really struggling with this and really want to avoid doing a factory reset. I would be very appreciative of any advice you can offer.

 

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#2 AMW1974

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Posted 21 April 2015 - 03:07 PM

Hi. Below is FRST.txt. In desperation I ran Combofix.
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-04-2015
Ran by Alastair (administrator) on WOODMANHQ on 21-04-2015 20:56:24
Running from C:\Users\Alastair\Downloads
Loaded Profiles: Alastair (Available profiles: Alastair & Orla)
Platform: Windows 8 (X64) OS Language: English (United States)
Internet Explorer Version 10 (Default browser: IE)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
() C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Toaster.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2779024 2011-03-14] (CANON INC.)
HKLM-x32\...\Run: [IMSS] => C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe [133440 2012-07-19] (Intel Corporation)
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [277504 2012-07-09] (Intel Corporation)
HKLM-x32\...\Run: [CLMLServer_For_P2G8] => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [111120 2012-06-08] (CyberLink)
HKLM-x32\...\Run: [CLVirtualDrive] => C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe [491120 2012-07-04] (CyberLink Corp.)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [143888 2012-06-02] (CyberLink Corp.)
HKLM-x32\...\Run: [CanonSolutionMenuEx] => C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1612920 2011-08-04] (CANON INC.)
HKLM-x32\...\Run: [IJNetworkScannerSelectorEX] => C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe [452016 2011-01-15] (CANON INC.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Device Monitor 4.lnk [2015-02-07]
ShortcutTarget: Device Monitor 4.lnk -> C:\Program Files (x86)\PIXELA\Everio MediaBrowser 4\MBCameraMonitor.exe (PIXELA CORPORATION)
BootExecute: autocheck autochk * sdnclean64.exe
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-781893011-1655072101-376881852-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL = 
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Local Page = 
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-GB&Src=WD8&Tid=000328B0&OHP=www.google.com&OSP=
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-781893011-1655072101-376881852-1001 -> {38BBA73E-5520-487D-9334-1CFE890C3D75} URL = 
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
 
FireFox:
========
FF ProfilePath: C:\Users\Alastair\AppData\Roaming\Mozilla\Firefox\Profiles\ds2ep795.default
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL No File
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-06-07] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-06-07] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3505.0912 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-09-12] (Microsoft Corporation)
FF Plugin-x32: @mozilla.zeniko.ch/SumatraPDF_Browser_Plugin -> C:\Program Files (x86)\SumatraPDF\npPdfViewer.dll [2013-10-02] (Simon Bünzli)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-10] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-02-10] (Google Inc.)
FF Plugin HKU\S-1-5-21-781893011-1655072101-376881852-1001: @mozilla.zeniko.ch/SumatraPDF_Browser_Plugin -> C:\Program Files (x86)\SumatraPDF\npPdfViewer.dll [2013-10-02] (Simon Bünzli)
FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
 
Chrome: 
=======
CHR dev: Chrome dev build detected! <======= ATTENTION
CHR HomePage: Profile 4 -> hxxp://google.co.uk/
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.6.758\_platform_specific\win_x86\widevinecdmadapter.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\internal-nacl-plugin No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\pdf.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll (Google Inc.)
CHR Plugin: (Intel® Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
CHR Plugin: (Intel® Identity Protection Technology) - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
CHR Plugin: (Java Deployment Toolkit 7.0.510.13) - C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 7 U51) - C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll No File
CHR Plugin: (SumatraPDF Browser Plugin) - C:\Program Files (x86)\SumatraPDF\npPdfViewer.dll (Simon Bünzli)
CHR Plugin: (Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
CHR Profile: C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Default
CHR Profile: C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1
CHR Extension: (Google Drive) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-01-25]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2015-01-25]
CHR Extension: (YouTube) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-01-25]
CHR Extension: (Google Search) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-01-25]
CHR Extension: (EnjOYCoupon) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\iabemnmknbgkgflpghmbklmmbhjahmkf [2015-02-18]
CHR Extension: (Google Wallet) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-01-25]
CHR Extension: (Hearthstone Stream Browser) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\obdejhodejngcbmkiddfjkieejekbfil [2015-02-18]
CHR Extension: (Gmail) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-01-25]
CHR Profile: C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4
CHR Extension: (Google Drive) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-02-07]
CHR Extension: (YouTube) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-02-07]
CHR Extension: (Google Search) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-02-07]
CHR Extension: (Bookmark Manager) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-04-17]
CHR Extension: (Pin It Button) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\gpdjojdkbbmdfjfahjcgigfpmkopogic [2015-04-16]
CHR Extension: (EnjOYCoupon) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\iabemnmknbgkgflpghmbklmmbhjahmkf [2015-02-18]
CHR Extension: (Google Wallet) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-02-07]
CHR Extension: (Gmail) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-02-07]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 IAStorDataMgrSvc; C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [7168 2012-07-09] (Intel Corporation) [File not signed]
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [166720 2012-07-19] (Intel Corporation)
R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [254512 2012-04-25] ()
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe [1915920 2013-11-22] (SoftThinks SAS)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [16032 2014-09-22] (Microsoft Corporation)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [77824 2012-06-19] (Atheros) [File not signed]
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
U5 AppMgmt; C:\Windows\system32\svchost.exe [29696 2012-09-20] (Microsoft Corporation)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
S3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-01-30] (Dell Computer Corporation)
S3 DellProf; C:\Windows\system32\drivers\DellProf.sys [23312 2015-01-30] (Dell Computer Corporation)
S3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2012-08-05] (OSR Open Systems Resources, Inc.)
U3 catchme; \??\C:\ComboFix\catchme.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-21 20:56 - 2015-04-21 20:56 - 00014524 _____ () C:\Users\Alastair\Downloads\FRST.txt
2015-04-21 20:55 - 2015-04-21 20:56 - 00000000 ____D () C:\FRST
2015-04-21 20:55 - 2015-04-21 20:55 - 02099712 _____ (Farbar) C:\Users\Alastair\Downloads\FRST64.exe
2015-04-21 03:07 - 2015-04-21 03:07 - 00014459 _____ () C:\ComboFix.txt
2015-04-21 02:58 - 2015-04-21 03:08 - 00000000 ____D () C:\Qoobox
2015-04-21 02:58 - 2015-04-21 03:07 - 00000000 ____D () C:\Windows\erdnt
2015-04-21 02:58 - 2011-06-26 07:45 - 00256000 _____ () C:\Windows\PEV.exe
2015-04-21 02:58 - 2010-11-07 18:20 - 00208896 _____ () C:\Windows\MBR.exe
2015-04-21 02:58 - 2009-04-20 05:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00212480 _____ (SteelWerX) C:\Windows\SWXCACLS.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00098816 _____ () C:\Windows\sed.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00080412 _____ () C:\Windows\grep.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00068096 _____ () C:\Windows\zip.exe
2015-04-21 02:57 - 2015-04-21 02:57 - 05619466 ____R (Swearware) C:\Users\Alastair\Downloads\ComboFix.exe
2015-04-21 02:52 - 2015-04-21 02:52 - 02217984 _____ () C:\Users\Alastair\Downloads\adwcleaner_4.201.exe
2015-04-21 02:49 - 2015-04-21 02:50 - 11028616 _____ (SurfRight B.V.) C:\Users\Alastair\Downloads\HitmanPro_x64.exe
2015-04-21 02:47 - 2015-04-21 02:47 - 04197016 _____ (Kaspersky Lab ZAO) C:\Users\Alastair\Downloads\tdsskiller.exe
2015-04-21 02:44 - 2015-04-21 02:46 - 00002020 _____ () C:\Users\Alastair\Desktop\Rkill.txt
2015-04-21 02:43 - 2015-04-21 02:43 - 01943800 _____ (Bleeping Computer, LLC) C:\Users\Alastair\Downloads\rkill.exe
2015-04-21 02:39 - 2015-04-21 02:39 - 03060320 ____N (Symantec Corporation) C:\Users\Alastair\Downloads\NPE.exe
2015-04-21 02:30 - 2015-04-21 02:30 - 00402944 _____ (Farbar) C:\Users\Alastair\Downloads\MiniToolBox.exe
2015-04-21 02:30 - 2015-04-21 02:30 - 00031281 _____ () C:\Users\Alastair\Downloads\Result.txt
2015-04-18 20:43 - 2015-04-18 20:43 - 00003466 _____ () C:\Windows\system32\.crusader
2015-04-18 20:36 - 2015-04-21 02:49 - 00000000 ____D () C:\ProgramData\HitmanPro
2015-04-18 09:23 - 2015-04-18 09:46 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2015-04-17 08:21 - 2015-04-17 08:21 - 00000904 _____ () C:\Users\Alastair\Desktop\JRT.txt
2015-04-17 08:19 - 2015-04-17 08:19 - 00000207 _____ () C:\Windows\tweaking.com-regbackup-WOODMANHQ-Windows-8-(64-bit).dat
2015-04-17 08:19 - 2015-04-17 08:19 - 00000000 ____D () C:\RegBackup
2015-04-17 08:15 - 2015-04-21 02:54 - 00000000 ____D () C:\AdwCleaner
2015-04-17 01:55 - 2015-04-17 01:55 - 00291856 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-04-12 15:23 - 2015-04-12 15:23 - 00000000 ____D () C:\Users\Orla\AppData\Local\CrashDumps
2015-04-11 23:37 - 2015-04-21 20:55 - 00000000 ____D () C:\Users\Alastair\AppData\Local\CrashDumps
2015-04-11 23:22 - 2015-01-09 07:43 - 00951808 _____ (Microsoft Corporation) C:\Windows\system32\Windows.Globalization.dll
2015-04-11 23:22 - 2015-01-09 06:03 - 00601088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.Globalization.dll
2015-04-11 23:22 - 2015-01-09 00:52 - 00478296 _____ () C:\Windows\SysWOW64\locale.nls
2015-04-11 23:22 - 2015-01-09 00:52 - 00478296 _____ () C:\Windows\system32\locale.nls
2015-04-11 23:10 - 2014-04-16 19:20 - 00029888 _____ (Microsoft Corporation) C:\Windows\system32\aspnet_counters.dll
2015-04-11 23:10 - 2014-04-16 19:20 - 00028352 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aspnet_counters.dll
2015-04-11 23:09 - 2015-03-06 08:39 - 00588800 _____ (Microsoft Corporation) C:\Windows\system32\SHCore.dll
2015-04-11 23:09 - 2015-03-06 08:39 - 00412672 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-04-11 23:09 - 2015-03-06 06:48 - 00452608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\SHCore.dll
2015-04-11 23:09 - 2015-03-06 06:48 - 00318464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-04-11 23:09 - 2015-02-03 00:18 - 00569712 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2015-04-11 23:09 - 2015-01-15 12:44 - 01043968 _____ (Microsoft Corporation) C:\Windows\system32\usercpl.dll
2015-04-11 23:09 - 2015-01-15 12:43 - 01282560 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-04-11 23:09 - 2015-01-15 11:00 - 00961536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\usercpl.dll
2015-04-11 23:09 - 2015-01-15 10:38 - 00717824 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-04-11 23:09 - 2015-01-15 10:09 - 00717824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-04-11 23:09 - 2014-11-05 07:40 - 00733184 _____ (Microsoft Corporation) C:\Windows\system32\win32spl.dll
2015-04-11 23:09 - 2014-11-05 07:39 - 01024512 _____ (Microsoft Corporation) C:\Windows\system32\localspl.dll
2015-04-11 23:09 - 2014-11-01 07:28 - 00417280 _____ (Microsoft Corporation) C:\Windows\system32\services.exe
2015-04-11 23:09 - 2014-10-29 15:21 - 00499008 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\vhdmp.sys
2015-04-11 23:08 - 2015-01-24 07:42 - 00325632 _____ (Microsoft Corporation) C:\Windows\system32\ubpm.dll
2015-04-11 23:08 - 2015-01-24 06:00 - 00243712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ubpm.dll
2015-04-11 23:08 - 2014-11-15 07:06 - 00059392 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2015-04-11 23:08 - 2014-11-15 06:13 - 03286016 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 01623552 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00253440 _____ (Microsoft Corporation) C:\Windows\system32\WUSettingsProvider.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2015-04-11 23:08 - 2014-11-15 06:12 - 00176640 _____ (Microsoft Corporation) C:\Windows\system32\storewuauth.dll
2015-04-11 23:08 - 2014-11-15 04:54 - 00035328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2015-04-11 23:08 - 2014-11-15 04:53 - 00630272 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2015-04-11 23:08 - 2014-11-15 04:53 - 00128000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2015-04-11 23:08 - 2014-11-15 04:53 - 00086528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2015-04-11 23:07 - 2015-01-29 09:45 - 06973248 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-04-11 23:06 - 2015-02-26 05:35 - 04063232 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-04-11 23:06 - 2015-02-20 14:59 - 00046080 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll
2015-04-11 23:06 - 2015-02-20 12:56 - 00366592 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll
2015-04-11 23:06 - 2015-02-20 09:10 - 00035328 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2015-04-11 23:06 - 2015-02-20 08:24 - 00304128 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2015-04-11 23:05 - 2015-01-29 09:05 - 01627648 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2015-04-11 23:05 - 2015-01-29 07:19 - 01339392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2015-04-11 23:05 - 2015-01-20 07:41 - 01120256 _____ (Microsoft Corporation) C:\Windows\system32\msctf.dll
2015-04-11 23:05 - 2015-01-20 06:10 - 00892416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msctf.dll
2015-04-11 23:05 - 2014-12-11 07:51 - 00062976 _____ (Microsoft Corporation) C:\Windows\system32\TSWbPrxy.exe
2015-04-11 23:05 - 2014-12-08 07:48 - 00391168 _____ (Microsoft Corporation) C:\Windows\system32\scesrv.dll
2015-04-11 23:05 - 2014-12-08 06:04 - 00318464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\scesrv.dll
2015-04-11 23:04 - 2014-12-06 08:53 - 00458240 _____ (Microsoft Corporation) C:\Windows\system32\wer.dll
2015-04-11 23:04 - 2014-12-06 08:53 - 00026112 _____ (Microsoft Corporation) C:\Windows\system32\WerFaultSecure.exe
2015-04-11 23:04 - 2014-12-06 08:52 - 00384000 _____ (Microsoft Corporation) C:\Windows\system32\ncsi.dll
2015-04-11 23:04 - 2014-12-06 08:52 - 00357376 _____ (Microsoft Corporation) C:\Windows\system32\nlasvc.dll
2015-04-11 23:04 - 2014-12-06 08:52 - 00072192 _____ (Microsoft Corporation) C:\Windows\system32\nlaapi.dll
2015-04-11 23:04 - 2014-12-06 08:51 - 00370688 _____ (Microsoft Corporation) C:\Windows\system32\Faultrep.dll
2015-04-11 23:04 - 2014-12-06 08:51 - 00267264 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2015-04-11 23:04 - 2014-12-06 08:50 - 00783872 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2015-04-11 23:04 - 2014-12-06 07:10 - 00355840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wer.dll
2015-04-11 23:04 - 2014-12-06 07:10 - 00023552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WerFaultSecure.exe
2015-04-11 23:04 - 2014-12-06 07:09 - 00332800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Faultrep.dll
2015-04-11 23:04 - 2014-12-06 07:09 - 00055296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nlaapi.dll
2015-04-11 23:04 - 2014-11-26 07:43 - 00778240 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2015-04-11 23:04 - 2014-11-26 05:50 - 00567808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2015-04-11 23:03 - 2015-03-04 08:26 - 00596480 _____ (Microsoft Corporation) C:\Windows\system32\AutoUpdate.exe
2015-04-11 23:03 - 2015-03-04 08:26 - 00467952 _____ (Microsoft Corporation) C:\Windows\system32\NotificationUI.exe
2015-04-11 23:03 - 2015-03-04 08:26 - 00011105 _____ () C:\Windows\system32\AutoconfigV2.cab
2015-04-11 23:03 - 2015-03-04 07:41 - 00695808 _____ (Microsoft Corporation) C:\Windows\system32\WSShared.dll
2015-04-11 23:03 - 2015-03-04 07:41 - 00163840 _____ (Microsoft Corporation) C:\Windows\system32\Windows.ApplicationModel.Store.TestingFramework.dll
2015-04-11 23:03 - 2015-03-04 05:53 - 00568832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSShared.dll
2015-04-11 23:03 - 2015-03-04 05:53 - 00124928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.ApplicationModel.Store.TestingFramework.dll
2015-04-11 23:03 - 2015-02-17 07:54 - 19777536 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2015-04-11 23:03 - 2015-02-17 06:13 - 17561600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2015-04-11 23:03 - 2015-01-24 07:43 - 00420864 _____ (Microsoft Corporation) C:\Windows\system32\WMPhoto.dll
2015-04-11 23:03 - 2015-01-24 06:00 - 00368640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMPhoto.dll
2015-04-11 22:57 - 2015-01-24 05:31 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\rdpudd.dll
2015-04-11 22:57 - 2014-12-18 09:51 - 00096576 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\wfplwfs.sys
2015-04-11 22:57 - 2014-12-18 07:52 - 00889344 _____ (Microsoft Corporation) C:\Windows\system32\nshwfp.dll
2015-04-11 22:57 - 2014-12-18 07:51 - 01160192 _____ (Microsoft Corporation) C:\Windows\system32\IKEEXT.DLL
2015-04-11 22:57 - 2014-12-18 07:50 - 00723968 _____ (Microsoft Corporation) C:\Windows\system32\BFE.DLL
2015-04-11 22:57 - 2014-12-18 07:20 - 00702464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nshwfp.dll
2015-04-11 22:54 - 2015-02-13 00:18 - 00396419 _____ () C:\Windows\system32\ApnDatabase.xml
2015-04-11 22:53 - 2014-12-19 07:48 - 00210432 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
2015-04-11 22:53 - 2014-12-19 05:35 - 00142336 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys
2015-04-05 22:10 - 2015-04-05 22:10 - 00000542 _____ () C:\Users\Orla\Downloads\Setup                          (1).website
2015-04-05 21:48 - 2015-04-05 21:48 - 00000542 _____ () C:\Users\Orla\Downloads\Setup                         .website
2015-03-28 05:09 - 2015-04-21 02:41 - 00000000 ____D () C:\NPE
2015-03-28 05:08 - 2015-04-21 02:43 - 00000000 ____D () C:\Users\Alastair\AppData\Local\NPE
2015-03-28 05:08 - 2015-03-28 05:08 - 00000000 ____D () C:\ProgramData\Norton
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-21 20:20 - 2015-02-02 22:10 - 00000926 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-04-21 20:18 - 2013-04-10 23:24 - 01951204 _____ () C:\Windows\WindowsUpdate.log
2015-04-21 16:23 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\system32\sru
2015-04-21 13:12 - 2015-02-19 23:42 - 00000020 _____ () C:\Users\Orla\AppData\Roaming\appdataFr3.bin
2015-04-21 09:40 - 2014-12-09 22:50 - 00003594 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-781893011-1655072101-376881852-1005
2015-04-21 09:35 - 2015-02-02 22:10 - 00000922 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-04-21 08:12 - 2013-04-10 23:33 - 00003596 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-781893011-1655072101-376881852-1001
2015-04-21 03:07 - 2012-07-26 06:37 - 00000000 __RHD () C:\Users\Default
2015-04-21 03:06 - 2012-07-26 06:26 - 00000215 _____ () C:\Windows\system.ini
2015-04-21 03:03 - 2012-11-21 10:24 - 00000000 ____D () C:\Program Files (x86)\Dell Backup and Recovery
2015-04-21 03:01 - 2012-07-26 08:28 - 00850046 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-04-21 02:55 - 2012-07-26 08:22 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-04-21 02:33 - 2015-02-18 00:46 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-04-21 01:46 - 2015-02-19 23:31 - 00000020 _____ () C:\Users\Alastair\AppData\Roaming\appdataFr3.bin
2015-04-18 09:23 - 2015-02-26 11:31 - 00107736 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-04-17 08:17 - 2012-07-26 06:26 - 00524288 ___SH () C:\Windows\system32\config\BBI
2015-04-17 02:05 - 2012-07-26 08:59 - 00000000 ____D () C:\Windows\CbsTemp
2015-04-17 01:55 - 2012-11-21 12:06 - 00081656 _____ () C:\Windows\PFRO.log
2015-04-12 03:09 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\rescache
2015-04-11 23:34 - 2012-07-26 09:12 - 00000000 ___RD () C:\Windows\ToastData
2015-04-11 23:34 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\WinStore
2015-04-11 23:21 - 2013-07-21 16:13 - 00000000 ____D () C:\Windows\system32\MRT
2015-04-08 16:24 - 2013-10-15 23:54 - 00000000 ____D () C:\Users\Orla\Documents\Orla
2015-04-02 01:45 - 2013-09-17 01:22 - 00000157 _____ () C:\Windows\SysWOW64\SystemPreferences.xml
2015-03-29 21:02 - 2015-01-09 13:31 - 00000000 ____D () C:\Users\Orla\AppData\Local\Windows Live
2015-03-25 02:01 - 2015-02-07 19:19 - 00000000 ____D () C:\Users\Alastair\Documents\Everio MediaBrowser 4
 
==================== Files in the root of some directories =======
 
2015-02-19 23:31 - 2015-04-21 01:46 - 0000020 _____ () C:\Users\Alastair\AppData\Roaming\appdataFr3.bin
2015-01-04 05:18 - 2015-01-04 05:18 - 0003584 _____ () C:\Users\Alastair\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2013-06-30 22:38 - 2013-06-30 22:38 - 0000017 _____ () C:\Users\Alastair\AppData\Local\resmon.resmoncfg
2012-11-21 10:21 - 2012-11-21 10:21 - 0000119 _____ () C:\ProgramData\{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}.log
2012-11-21 10:18 - 2012-11-21 10:19 - 0000106 _____ () C:\ProgramData\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}.log
2012-11-21 10:19 - 2012-11-21 10:20 - 0000111 _____ () C:\ProgramData\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}.log
2012-11-21 10:18 - 2012-11-21 10:18 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
2012-11-21 10:20 - 2012-11-21 10:21 - 0000108 _____ () C:\ProgramData\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}.log
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-04-21 08:13
 
==================== End Of Log ============================


#3 AMW1974

AMW1974
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Posted 21 April 2015 - 03:09 PM

Below is the addition.txt. Many thanks.
 
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 20-04-2015
Ran by Alastair at 2015-04-21 20:56:58
Running from C:\Users\Alastair\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Amazon Browser App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.0 - Amazon) <==== ATTENTION
Canon Camera Window DC_DV 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowDVC6) (Version: 6.4.0.9 - )
Canon Camera Window MC 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowMC) (Version: 6.3.0.8 - )
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon G.726 WMP-Decoder (HKLM-x32\...\Canon G.726 WMP-Decoder) (Version: 1.1.0.4 - )
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.1.1 - Canon Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM-x32\...\CANON iMAGE GATEWAY Task) (Version: 1.3.1.5 - )
Canon Internet Library for ZoomBrowser EX (HKLM-x32\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.5.1.4 - )
Canon MG3100 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3100_series) (Version:  - Canon Inc.)
Canon MG3100 series On-screen Manual (HKLM-x32\...\Canon MG3100 series On-screen Manual) (Version:  - )
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 2.4.0.14 - )
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon RAW Image Task for ZoomBrowser EX (HKLM-x32\...\RAW Image Task) (Version: 2.6.0.13 - )
Canon RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\RemoteCaptureTask) (Version: 1.7.0.8 - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 5.8.0.74 - )
Conexant SmartAudio HD (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.12.0 - Conexant)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.6.2.4 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.6.2.4 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 10.0 - Dell)
Everio MediaBrowser 4 (HKLM-x32\...\{548F12A2-BD2E-4B5A-9B62-BBC0AA8EB3DD}) (Version: 4.00.237 - PIXELA)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.90 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2849 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.37.1119.2014 - Realtek)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Spectaculator 6.25 (HKLM-x32\...\{C335649B-351B-4865-8136-F92D23340CF6}) (Version: 6.25.552 - spectaculator.com)
Stella 3.9.2 (HKLM\...\Stella_is1) (Version:  - The Stella Team)
SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 2.4 - Krzysztof Kowalczyk)
VTech Download Agent Library (x32 Version: 1.00.0000 - VTech) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
 
==================== Restore Points  =========================
 
30-03-2015 00:19:34 Removed Java 7 Update 51
07-04-2015 23:09:54 Scheduled Checkpoint
11-04-2015 23:09:44 Windows Update
17-04-2015 02:01:20 Windows Update
18-04-2015 20:42:54 Checkpoint by HitmanPro
21-04-2015 02:58:54 ComboFix created restore point
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2012-07-26 06:26 - 2015-04-21 03:06 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {5A119DB6-0FDE-4967-B63A-2592DD7DC6A3} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-02-02] (Google Inc.)
Task: {F4508DA2-2385-445B-A92A-24E07F293B0E} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-02-26] (Microsoft Corporation)
Task: {F69D1F45-5597-4B50-84CB-00A2AC46A39C} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-02-02] (Google Inc.)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) ==============
 
2012-11-21 10:20 - 2012-04-25 03:43 - 00254512 ____N () C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
2012-11-21 11:40 - 2012-07-25 21:08 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2015-04-12 03:02 - 2015-04-12 03:02 - 00016384 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_32\PSIClient\3e8d9e3e6d8efc4899b3ec9b9aba692e\PSIClient.ni.dll
2012-11-21 10:14 - 2012-07-18 20:55 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll
2013-12-20 22:32 - 2013-11-21 22:00 - 01904928 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\STRestoreAPI.dll
2013-02-22 03:05 - 2012-11-26 05:20 - 01153384 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\libxml2.dll
2013-02-22 03:05 - 2012-11-26 05:20 - 00117608 _____ () C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\zlib1.dll
2015-04-16 22:21 - 2015-04-13 22:55 - 01252680 _____ () C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\libglesv2.dll
2015-04-16 22:21 - 2015-04-13 22:55 - 00080712 _____ () C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\libegl.dll
2015-04-16 22:21 - 2015-04-13 22:55 - 14980424 _____ () C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\PepperFlash\pepflashplayer.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (whitelisted) ===============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, the associated entry will be removed from the registry.)
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\Dell\Win7 LtBlue 1920x1200.jpg
DNS Servers: 192.168.1.254
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
HKLM\...\StartupApproved\Run: => "CanonMyPrinter"
HKLM\...\StartupApproved\Run32: => "CLMLServer_For_P2G8"
HKLM\...\StartupApproved\Run32: => "CLVirtualDrive"
HKLM\...\StartupApproved\Run32: => "IMSS"
HKLM\...\StartupApproved\Run32: => "RemoteControl10"
HKLM\...\StartupApproved\Run32: => "IJNetworkScannerSelectorEX"
HKLM\...\StartupApproved\Run32: => "CanonSolutionMenuEx"
HKU\S-1-5-21-781893011-1655072101-376881852-1001\...\StartupApproved\StartupFolder: => "Barbara Brennan Healing Classics - Hands of Light - Light Emerging - [Full Books] (1).lnk"
HKU\S-1-5-21-781893011-1655072101-376881852-1001\...\StartupApproved\StartupFolder: => "Barbara Brennan Healing Classics - Hands of Light - Light Emerging - [Full Books] (2).lnk"
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-781893011-1655072101-376881852-500 - Administrator - Disabled)
Alastair (S-1-5-21-781893011-1655072101-376881852-1001 - Administrator - Enabled) => C:\Users\Alastair
Guest (S-1-5-21-781893011-1655072101-376881852-501 - Limited - Disabled)
Orla (S-1-5-21-781893011-1655072101-376881852-1005 - Limited - Enabled) => C:\Users\Orla
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (04/21/2015 08:55:49 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: ERUNT.exe, version: 0.0.0.0, time stamp: 0x2a425e19
Faulting module name: ntdll.dll, version: 6.2.9200.17046, time stamp: 0x53b485c4
Exception code: 0xc0000005
Fault offset: 0x000528d4
Faulting process id: 0x151c
Faulting application start time: 0xERUNT.exe0
Faulting application path: ERUNT.exe1
Faulting module path: ERUNT.exe2
Report Id: ERUNT.exe3
Faulting package full name: ERUNT.exe4
Faulting package-relative application ID: ERUNT.exe5
 
Error: (04/19/2015 00:30:26 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: delegate_execute.exe, version: 42.0.2311.90, time stamp: 0x552c19d4
Faulting module name: delegate_execute.exe, version: 42.0.2311.90, time stamp: 0x552c19d4
Exception code: 0xc0000005
Fault offset: 0x0002c3ae
Faulting process id: 0xa18
Faulting application start time: 0xdelegate_execute.exe0
Faulting application path: delegate_execute.exe1
Faulting module path: delegate_execute.exe2
Report Id: delegate_execute.exe3
Faulting package full name: delegate_execute.exe4
Faulting package-relative application ID: delegate_execute.exe5
 
Error: (04/18/2015 08:47:18 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sftservice.exe, version: 3.0.0.24, time stamp: 0x52726044
Faulting module name: SDSSmartRepairTools.dll, version: 1.0.2.20, time stamp: 0x502356ac
Exception code: 0xc00001a5
Fault offset: 0x00067593
Faulting process id: 0x3ac
Faulting application start time: 0xsftservice.exe0
Faulting application path: sftservice.exe1
Faulting module path: sftservice.exe2
Report Id: sftservice.exe3
Faulting package full name: sftservice.exe4
Faulting package-relative application ID: sftservice.exe5
 
Error: (04/17/2015 08:20:14 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sftservice.exe, version: 3.0.0.24, time stamp: 0x52726044
Faulting module name: SDSSmartRepairTools.dll, version: 1.0.2.20, time stamp: 0x502356ac
Exception code: 0xc00001a5
Fault offset: 0x00067593
Faulting process id: 0x468
Faulting application start time: 0xsftservice.exe0
Faulting application path: sftservice.exe1
Faulting module path: sftservice.exe2
Report Id: sftservice.exe3
Faulting package full name: sftservice.exe4
Faulting package-relative application ID: sftservice.exe5
 
Error: (04/15/2015 08:28:20 AM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: WOODMANHQ)
Description: Activation of app Microsoft.XboxLIVEGames_8wekyb3d8bbwe!Microsoft.XboxLIVEGames failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (04/13/2015 09:45:34 PM) (Source: SideBySide) (EventID: 59) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (04/13/2015 01:28:16 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: chrome.exe, version: 41.0.2272.118, time stamp: 0x55199d5a
Faulting module name: powrprof.dll, version: 6.2.9200.16384, time stamp: 0x50108a3e
Exception code: 0xc0000005
Fault offset: 0x00002d43
Faulting process id: 0x4ec
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (04/12/2015 03:23:28 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: chrome.exe, version: 41.0.2272.118, time stamp: 0x55199d5a
Faulting module name: powrprof.dll, version: 6.2.9200.16384, time stamp: 0x50108a3e
Exception code: 0xc0000005
Fault offset: 0x00002d43
Faulting process id: 0xf9c
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (04/11/2015 11:37:40 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: delegate_execute.exe, version: 41.0.2272.118, time stamp: 0x551994d1
Faulting module name: delegate_execute.exe, version: 41.0.2272.118, time stamp: 0x551994d1
Exception code: 0xc0000005
Fault offset: 0x0002c095
Faulting process id: 0xc5c
Faulting application start time: 0xdelegate_execute.exe0
Faulting application path: delegate_execute.exe1
Faulting module path: delegate_execute.exe2
Report Id: delegate_execute.exe3
Faulting package full name: delegate_execute.exe4
Faulting package-relative application ID: delegate_execute.exe5
 
Error: (04/11/2015 11:05:35 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program SystemSettings.exe version 6.2.9200.16420 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: e88
 
Start Time: 01d074a3944726d2
 
Termination Time: 4294967295
 
Application Path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
 
Report Id: dbe7c645-e096-11e4-beb4-7845c4410cb3
 
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
 
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 
 
System errors:
=============
Error: (04/21/2015 03:06:09 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (04/21/2015 03:05:38 AM) (Source: Application Popup) (EventID: 1060) (User: )
Description: \??\C:\ComboFix\catchme.sys
 
Error: (04/21/2015 03:03:46 AM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
 
Error: (04/21/2015 02:54:32 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Intel® Capability Licensing Service Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/21/2015 02:54:31 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel® Management and Security Application User Notification Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/21/2015 02:54:31 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SoftThinks Agent Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/21/2015 02:54:31 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/21/2015 02:54:31 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (04/21/2015 02:54:31 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The ZAtheros Wlan Agent service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/21/2015 02:54:31 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly.  It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (04/21/2015 08:55:49 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: ERUNT.exe0.0.0.02a425e19ntdll.dll6.2.9200.1704653b485c4c0000005000528d4151c01d07c6d29c5a3d8C:\Windows\ERUNT.exeC:\Windows\SYSTEM32\ntdll.dll679d1ab0-e860-11e4-bebd-7845c4410cb3
 
Error: (04/19/2015 00:30:26 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: delegate_execute.exe42.0.2311.90552c19d4delegate_execute.exe42.0.2311.90552c19d4c00000050002c3aea1801d07a2fa47c7f1aC:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\delegate_execute.exeC:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\delegate_execute.exee3b7397d-e622-11e4-beb9-7845c4410cb3
 
Error: (04/18/2015 08:47:18 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: sftservice.exe3.0.0.2452726044SDSSmartRepairTools.dll1.0.2.20502356acc00001a5000675933ac01d07a1077ebe4e1C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exeC:\Program Files (x86)\Dell Backup and Recovery\SDSSmartRepairTools.dllb8055f83-e603-11e4-beb9-7845c4410cb3
 
Error: (04/17/2015 08:20:14 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: sftservice.exe3.0.0.2452726044SDSSmartRepairTools.dll1.0.2.20502356acc00001a50006759346801d078deee74018dC:\Program Files (x86)\Dell Backup and Recovery\sftservice.exeC:\Program Files (x86)\Dell Backup and Recovery\SDSSmartRepairTools.dll30812ebc-e4d2-11e4-beb7-7845c4410cb3
 
Error: (04/15/2015 08:28:20 AM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: WOODMANHQ)
Description: Microsoft.XboxLIVEGames_8wekyb3d8bbwe!Microsoft.XboxLIVEGames-2144927141
 
Error: (04/13/2015 09:45:34 PM) (Source: SideBySide) (EventID: 59) (User: )
Description: C:\Windows\system32\rundll32.exeC:\Windows\system32\rundll32.exe0
 
Error: (04/13/2015 01:28:16 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: chrome.exe41.0.2272.11855199d5apowrprof.dll6.2.9200.1638450108a3ec000000500002d434ec01d0756a407e9fa1C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SYSTEM32\powrprof.dllf99212e9-e173-11e4-beb5-7845c4410cb3
 
Error: (04/12/2015 03:23:28 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: chrome.exe41.0.2272.11855199d5apowrprof.dll6.2.9200.1638450108a3ec000000500002d43f9c01d0751d4dca482dC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SYSTEM32\powrprof.dll7c7be276-e11f-11e4-beb5-7845c4410cb3
 
Error: (04/11/2015 11:37:40 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: delegate_execute.exe41.0.2272.118551994d1delegate_execute.exe41.0.2272.118551994d1c00000050002c095c5c01d074a81c88afd9C:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\delegate_execute.exeC:\Program Files (x86)\Google\Chrome\Application\41.0.2272.118\delegate_execute.exe5c29f134-e09b-11e4-beb5-7845c4410cb3
 
Error: (04/11/2015 11:05:35 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: SystemSettings.exe6.2.9200.16420e8801d074a3944726d24294967295C:\Windows\ImmersiveControlPanel\SystemSettings.exedbe7c645-e096-11e4-beb4-7845c4410cb3windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewymicrosoft.windows.immersivecontrolpanel
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-04-21 03:05:38.419
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i3-2130 CPU @ 3.40GHz
Percentage of memory in use: 38%
Total physical RAM: 3965.55 MB
Available physical RAM: 2430.84 MB
Total Pagefile: 5949.55 MB
Available Pagefile: 3993.49 MB
Total Virtual: 8192 MB
Available Virtual: 8191.77 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:918.88 GB) (Free:687.75 GB) NTFS
Drive x: (WINRETOOLS) (Fixed) (Total:0.49 GB) (Free:0.21 GB) NTFS
Drive y: (PBR Image) (Fixed) (Total:11.49 GB) (Free:0.25 GB) NTFS
 
==================== MBR & Partition Table ==================
 
========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 5DB20FC2)
 
Partition: GPT Partition Type.
 
==================== End Of Log ============================


#4 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:07:19 AM

Posted 23 April 2015 - 06:29 AM

Hi & :welcome: to Bleeping Computer Forums!
My name is Jürgen and I will be assisting you with your Malware related problems. :warrior:

Before we move on, please read the following points carefully: :exclame:
  • My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!
  • If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.
  • If I don't reply within 24 hours please PM me!
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
Step 1

revouninstaller.pngRevo Uninstaller Free
  • Double click Revo Uninstaller to run it
  • From the list of programs double click on the listed program(s), to remove it:
    Google Chrome
    Amazon Browser App
    
  • When prompted if you want to uninstall click Yes
  • Be sure the Moderate option is selected then click Next
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next
  • Once the program has searched for leftovers click Next
  • Check the items in bold only on the list then click Delete
    note: you may have to expand some folders by clicking the "+" mark
  • When prompted click on Yes and then on Next
  • Put a check on any folders that are found and select Delete
  • When prompted select Yes then Next
  • Once done click Finish
Step 2

v21logo.PNG

Please download and install Malwarebytes Anti-Malware.(NEW VERSION)
  • Please open Malwarebytes Anti-Malware and update the database.
  • Click "Settings" [1] and go to "Detection and Protection" [2]
  • Make sure "Scan for Rootkits" is checked.
  • Click on Dashboard [3], then click on Scan Now [4] to start the scan.
    :exclame: If Malware or Potentially Unwanted Programs [PUPs] are found, you will receive a prompt:
    m21p.png
  • Click on "Remove Selected" [5].
  • Then click "Save Results" [6] and select
    m21p4.png
  • Return to our forum. Paste your log into your next reply and then click Finish [7].
mbamv21.gif

Step 3

Scan with adwcleaner.png AdwCleaner (by Xplode).
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select "Run As Administrator"
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • After rebooting, a log file (that is saved in C:\AdwCleaner[S#].txt) will open automatically.
    Copy and paste the contents of that logfile in your next reply.
Step 4

Reinstall Google Chrome. Download

Step 5

frst.pngfrstscan.png

Start FRST with administator privileges.
  • Make sure the following option is checked: addition.png
  • Press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
    Please copy and paste these logs in your next reply.

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png

#5 AMW1974

AMW1974
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  • Members
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  • Local time:06:19 AM

Posted 23 April 2015 - 05:57 PM

Thanks very much, Jurgen. I have done what you advised precisely.

 

Malwarebyte log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 23/04/2015
Scan Time: 23:21:29
Logfile: Malwarebyte log.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.04.23.06
Rootkit Database: v2015.04.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Alastair
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 419780
Time Elapsed: 8 min, 18 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 2
PUP.Optional.MultiPlug.A, C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Default\Extensions\obdejhodejngcbmkiddfjkieejekbfil\206, Quarantined, [19e9b3bd6f1b0531264fb5a14db8fb05], 
PUP.Optional.MultiPlug.A, C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Default\Extensions\obdejhodejngcbmkiddfjkieejekbfil, Quarantined, [19e9b3bd6f1b0531264fb5a14db8fb05], 
 
Files: 5
PUP.Optional.MultiPlug.A, C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Default\Extensions\obdejhodejngcbmkiddfjkieejekbfil\206\lsdb.js, Quarantined, [19e9b3bd6f1b0531264fb5a14db8fb05], 
PUP.Optional.MultiPlug.A, C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Default\Extensions\obdejhodejngcbmkiddfjkieejekbfil\206\background.html, Quarantined, [19e9b3bd6f1b0531264fb5a14db8fb05], 
PUP.Optional.MultiPlug.A, C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Default\Extensions\obdejhodejngcbmkiddfjkieejekbfil\206\content.js, Quarantined, [19e9b3bd6f1b0531264fb5a14db8fb05], 
PUP.Optional.MultiPlug.A, C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Default\Extensions\obdejhodejngcbmkiddfjkieejekbfil\206\fYBoJ2LPcz.js, Quarantined, [19e9b3bd6f1b0531264fb5a14db8fb05], 
PUP.Optional.MultiPlug.A, C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Default\Extensions\obdejhodejngcbmkiddfjkieejekbfil\206\manifest.json, Quarantined, [19e9b3bd6f1b0531264fb5a14db8fb05], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
AdWCleaner log:
 
# AdwCleaner v4.201 - Logfile created 23/04/2015 at 23:38:01
# Updated 08/04/2015 by Xplode
# Database : 2015-04-08.1 [Local]
# Operating system : Windows 8  (x64)
# Username : Alastair - WOODMANHQ
# Running from : C:\Users\Alastair\Downloads\adwcleaner_4.201.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v0.0.0.0
 
 
-\\ Mozilla Firefox v
 
 
-\\ Google Chrome v
 
 
*************************
 
AdwCleaner[R1].txt - [3124 bytes] - [17/04/2015 08:15:39]
AdwCleaner[R2].txt - [1008 bytes] - [21/04/2015 02:53:12]
AdwCleaner[R3].txt - [975 bytes] - [23/04/2015 23:36:53]
AdwCleaner[S0].txt - [3200 bytes] - [17/04/2015 08:16:58]
AdwCleaner[S1].txt - [1002 bytes] - [21/04/2015 02:54:31]
AdwCleaner[S2].txt - [901 bytes] - [23/04/2015 23:38:01]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [959  bytes] ##########
 
 
FRST.txt
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-04-2015
Ran by Alastair (administrator) on WOODMANHQ on 23-04-2015 23:45:53
Running from C:\Users\Alastair\Downloads
Loaded Profiles: Alastair (Available profiles: Alastair & Orla)
Platform: Windows 8 (X64) OS Language: English (United States)
Internet Explorer Version 10 (Default browser: IE)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
() C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(PIXELA CORPORATION) C:\Program Files (x86)\PIXELA\Everio MediaBrowser 4\MBCameraMonitor.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [CanonMyPrinter] => C:\Program Files\Canon\MyPrinter\BJMyPrt.exe [2779024 2011-03-14] (CANON INC.)
HKLM-x32\...\Run: [IMSS] => C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe [133440 2012-07-19] (Intel Corporation)
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [277504 2012-07-09] (Intel Corporation)
HKLM-x32\...\Run: [CLMLServer_For_P2G8] => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [111120 2012-06-08] (CyberLink)
HKLM-x32\...\Run: [CLVirtualDrive] => C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe [491120 2012-07-04] (CyberLink Corp.)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [143888 2012-06-02] (CyberLink Corp.)
HKLM-x32\...\Run: [CanonSolutionMenuEx] => C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE [1612920 2011-08-04] (CANON INC.)
HKLM-x32\...\Run: [IJNetworkScannerSelectorEX] => C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX\CNMNSST.exe [452016 2011-01-15] (CANON INC.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Device Monitor 4.lnk [2015-02-07]
ShortcutTarget: Device Monitor 4.lnk -> C:\Program Files (x86)\PIXELA\Everio MediaBrowser 4\MBCameraMonitor.exe (PIXELA CORPORATION)
BootExecute: autocheck autochk * sdnclean64.exe
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-781893011-1655072101-376881852-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL = 
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Local Page = 
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkID=226786&Mkt=en-GB&Src=WD8&Tid=000328B0&OHP=www.google.com&OSP=
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-781893011-1655072101-376881852-1001 -> {38BBA73E-5520-487D-9334-1CFE890C3D75} URL = 
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
 
FireFox:
========
FF ProfilePath: C:\Users\Alastair\AppData\Roaming\Mozilla\Firefox\Profiles\ds2ep795.default
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @canon.com/EPPEX -> C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL No File
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-06-07] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-06-07] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3505.0912 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-09-12] (Microsoft Corporation)
FF Plugin-x32: @mozilla.zeniko.ch/SumatraPDF_Browser_Plugin -> C:\Program Files (x86)\SumatraPDF\npPdfViewer.dll [2013-10-02] (Simon Bünzli)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-04-23] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll [2015-04-23] (Google Inc.)
FF Plugin HKU\S-1-5-21-781893011-1655072101-376881852-1001: @mozilla.zeniko.ch/SumatraPDF_Browser_Plugin -> C:\Program Files (x86)\SumatraPDF\npPdfViewer.dll [2013-10-02] (Simon Bünzli)
FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
 
Chrome: 
=======
CHR HomePage: Profile 4 -> hxxp://google.co.uk/
CHR Profile: C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Default
CHR Profile: C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1
CHR Extension: (Google Drive) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-01-25]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2015-01-25]
CHR Extension: (YouTube) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-01-25]
CHR Extension: (Google Search) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-01-25]
CHR Extension: (EnjOYCoupon) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\iabemnmknbgkgflpghmbklmmbhjahmkf [2015-02-18]
CHR Extension: (Google Wallet) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-01-25]
CHR Extension: (Hearthstone Stream Browser) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\obdejhodejngcbmkiddfjkieejekbfil [2015-02-18]
CHR Extension: (Gmail) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-01-25]
CHR Profile: C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4
CHR Extension: (Google Drive) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-02-07]
CHR Extension: (YouTube) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-02-07]
CHR Extension: (Google Search) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-02-07]
CHR Extension: (Bookmark Manager) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\gmlllbghnfkpflemihljekbapjopfjik [2015-04-17]
CHR Extension: (Pin It Button) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\gpdjojdkbbmdfjfahjcgigfpmkopogic [2015-04-16]
CHR Extension: (EnjOYCoupon) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\iabemnmknbgkgflpghmbklmmbhjahmkf [2015-02-18]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-04-22]
CHR Extension: (Google Wallet) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-02-07]
CHR Extension: (Gmail) - C:\Users\Alastair\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-02-07]
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 IAStorDataMgrSvc; C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [7168 2012-07-09] (Intel Corporation) [File not signed]
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [166720 2012-07-19] (Intel Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [1080120 2015-04-14] (Malwarebytes Corporation)
R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [254512 2012-04-25] ()
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe [1915920 2013-11-22] (SoftThinks SAS)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [16032 2014-09-22] (Microsoft Corporation)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [77824 2012-06-19] (Atheros) [File not signed]
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
U5 AppMgmt; C:\Windows\system32\svchost.exe [29696 2012-09-20] (Microsoft Corporation)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
S3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-01-30] (Dell Computer Corporation)
S3 DellProf; C:\Windows\system32\drivers\DellProf.sys [23312 2015-01-30] (Dell Computer Corporation)
S3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2012-08-05] (OSR Open Systems Resources, Inc.)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2015-04-14] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [64216 2015-04-14] (Malwarebytes Corporation)
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-23 23:43 - 2015-04-23 23:43 - 00002257 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2015-04-23 23:43 - 2015-04-23 23:43 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2015-04-23 23:42 - 2015-04-23 23:42 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-04-23 23:42 - 2015-04-23 23:42 - 00003658 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-04-23 23:42 - 2015-04-23 23:42 - 00000922 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-04-23 23:42 - 2015-04-23 23:42 - 00000918 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-04-23 23:19 - 2015-04-23 23:21 - 00136408 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-04-23 23:19 - 2015-04-23 23:19 - 00001104 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-04-23 23:19 - 2015-04-23 23:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-04-23 23:19 - 2015-04-23 23:19 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-04-23 23:19 - 2015-04-14 09:38 - 00064216 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2015-04-23 23:19 - 2015-04-14 09:37 - 00107736 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-04-23 23:19 - 2015-04-14 09:37 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2015-04-23 23:03 - 2015-04-23 23:03 - 00001266 _____ () C:\Users\Alastair\Desktop\Revo Uninstaller.lnk
2015-04-23 23:03 - 2015-04-23 23:03 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group
2015-04-23 23:00 - 2015-04-23 23:00 - 02623656 _____ (VS Revo Group Ltd.) C:\Users\Alastair\Downloads\revosetup.exe
2015-04-23 22:59 - 2015-04-23 23:00 - 21546080 _____ (Malwarebytes Corporation ) C:\Users\Alastair\Downloads\mbam-setup-2.1.6.1022.exe
2015-04-23 22:55 - 2015-04-23 22:55 - 00880208 _____ (Google Inc.) C:\Users\Alastair\Downloads\ChromeSetup.exe
2015-04-23 22:53 - 2015-04-23 22:53 - 00002775 _____ () C:\Users\Alastair\Desktop\jurgen.txt
2015-04-21 20:56 - 2015-04-23 23:45 - 00012824 _____ () C:\Users\Alastair\Downloads\FRST.txt
2015-04-21 20:56 - 2015-04-21 20:57 - 00024478 _____ () C:\Users\Alastair\Downloads\Addition.txt
2015-04-21 20:55 - 2015-04-23 23:45 - 00000000 ____D () C:\FRST
2015-04-21 20:55 - 2015-04-21 20:55 - 02099712 _____ (Farbar) C:\Users\Alastair\Downloads\FRST64.exe
2015-04-21 03:07 - 2015-04-21 03:07 - 00014459 _____ () C:\ComboFix.txt
2015-04-21 02:58 - 2015-04-21 03:08 - 00000000 ____D () C:\Qoobox
2015-04-21 02:58 - 2015-04-21 03:07 - 00000000 ____D () C:\Windows\erdnt
2015-04-21 02:58 - 2011-06-26 07:45 - 00256000 _____ () C:\Windows\PEV.exe
2015-04-21 02:58 - 2010-11-07 18:20 - 00208896 _____ () C:\Windows\MBR.exe
2015-04-21 02:58 - 2009-04-20 05:56 - 00060416 _____ (NirSoft) C:\Windows\NIRCMD.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00518144 _____ (SteelWerX) C:\Windows\SWREG.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00406528 _____ (SteelWerX) C:\Windows\SWSC.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00212480 _____ (SteelWerX) C:\Windows\SWXCACLS.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00098816 _____ () C:\Windows\sed.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00080412 _____ () C:\Windows\grep.exe
2015-04-21 02:58 - 2000-08-31 01:00 - 00068096 _____ () C:\Windows\zip.exe
2015-04-21 02:52 - 2015-04-21 02:52 - 02217984 _____ () C:\Users\Alastair\Downloads\adwcleaner_4.201.exe
2015-04-21 02:44 - 2015-04-21 02:46 - 00002020 _____ () C:\Users\Alastair\Desktop\Rkill.txt
2015-04-21 02:30 - 2015-04-21 02:30 - 00031281 _____ () C:\Users\Alastair\Downloads\Result.txt
2015-04-18 20:43 - 2015-04-18 20:43 - 00003466 _____ () C:\Windows\system32\.crusader
2015-04-18 20:36 - 2015-04-21 02:49 - 00000000 ____D () C:\ProgramData\HitmanPro
2015-04-18 09:23 - 2015-04-18 09:46 - 00000000 ____D () C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2015-04-17 08:21 - 2015-04-17 08:21 - 00000904 _____ () C:\Users\Alastair\Desktop\JRT.txt
2015-04-17 08:19 - 2015-04-17 08:19 - 00000207 _____ () C:\Windows\tweaking.com-regbackup-WOODMANHQ-Windows-8-(64-bit).dat
2015-04-17 08:19 - 2015-04-17 08:19 - 00000000 ____D () C:\RegBackup
2015-04-17 08:15 - 2015-04-23 23:38 - 00000000 ____D () C:\AdwCleaner
2015-04-17 01:55 - 2015-04-17 01:55 - 00291856 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-04-12 15:23 - 2015-04-12 15:23 - 00000000 ____D () C:\Users\Orla\AppData\Local\CrashDumps
2015-04-11 23:37 - 2015-04-21 20:55 - 00000000 ____D () C:\Users\Alastair\AppData\Local\CrashDumps
2015-04-11 23:22 - 2015-01-09 07:43 - 00951808 _____ (Microsoft Corporation) C:\Windows\system32\Windows.Globalization.dll
2015-04-11 23:22 - 2015-01-09 06:03 - 00601088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.Globalization.dll
2015-04-11 23:22 - 2015-01-09 00:52 - 00478296 _____ () C:\Windows\SysWOW64\locale.nls
2015-04-11 23:22 - 2015-01-09 00:52 - 00478296 _____ () C:\Windows\system32\locale.nls
2015-04-11 23:10 - 2014-04-16 19:20 - 00029888 _____ (Microsoft Corporation) C:\Windows\system32\aspnet_counters.dll
2015-04-11 23:10 - 2014-04-16 19:20 - 00028352 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aspnet_counters.dll
2015-04-11 23:09 - 2015-03-06 08:39 - 00588800 _____ (Microsoft Corporation) C:\Windows\system32\SHCore.dll
2015-04-11 23:09 - 2015-03-06 08:39 - 00412672 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-04-11 23:09 - 2015-03-06 06:48 - 00452608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\SHCore.dll
2015-04-11 23:09 - 2015-03-06 06:48 - 00318464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-04-11 23:09 - 2015-02-03 00:18 - 00569712 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2015-04-11 23:09 - 2015-01-15 12:44 - 01043968 _____ (Microsoft Corporation) C:\Windows\system32\usercpl.dll
2015-04-11 23:09 - 2015-01-15 12:43 - 01282560 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-04-11 23:09 - 2015-01-15 11:00 - 00961536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\usercpl.dll
2015-04-11 23:09 - 2015-01-15 10:38 - 00717824 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-04-11 23:09 - 2015-01-15 10:09 - 00717824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-04-11 23:09 - 2014-11-05 07:40 - 00733184 _____ (Microsoft Corporation) C:\Windows\system32\win32spl.dll
2015-04-11 23:09 - 2014-11-05 07:39 - 01024512 _____ (Microsoft Corporation) C:\Windows\system32\localspl.dll
2015-04-11 23:09 - 2014-11-01 07:28 - 00417280 _____ (Microsoft Corporation) C:\Windows\system32\services.exe
2015-04-11 23:09 - 2014-10-29 15:21 - 00499008 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\vhdmp.sys
2015-04-11 23:08 - 2015-01-24 07:42 - 00325632 _____ (Microsoft Corporation) C:\Windows\system32\ubpm.dll
2015-04-11 23:08 - 2015-01-24 06:00 - 00243712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ubpm.dll
2015-04-11 23:08 - 2014-11-15 07:06 - 00059392 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2015-04-11 23:08 - 2014-11-15 06:13 - 03286016 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 01623552 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00253440 _____ (Microsoft Corporation) C:\Windows\system32\WUSettingsProvider.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00100352 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2015-04-11 23:08 - 2014-11-15 06:13 - 00040448 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2015-04-11 23:08 - 2014-11-15 06:12 - 00176640 _____ (Microsoft Corporation) C:\Windows\system32\storewuauth.dll
2015-04-11 23:08 - 2014-11-15 04:54 - 00035328 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2015-04-11 23:08 - 2014-11-15 04:53 - 00630272 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2015-04-11 23:08 - 2014-11-15 04:53 - 00128000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2015-04-11 23:08 - 2014-11-15 04:53 - 00086528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2015-04-11 23:07 - 2015-01-29 09:45 - 06973248 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-04-11 23:06 - 2015-02-26 05:35 - 04063232 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2015-04-11 23:06 - 2015-02-20 14:59 - 00046080 _____ (Adobe Systems) C:\Windows\system32\atmlib.dll
2015-04-11 23:06 - 2015-02-20 12:56 - 00366592 _____ (Adobe Systems Incorporated) C:\Windows\system32\atmfd.dll
2015-04-11 23:06 - 2015-02-20 09:10 - 00035328 _____ (Adobe Systems) C:\Windows\SysWOW64\atmlib.dll
2015-04-11 23:06 - 2015-02-20 08:24 - 00304128 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\atmfd.dll
2015-04-11 23:05 - 2015-01-29 09:05 - 01627648 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2015-04-11 23:05 - 2015-01-29 07:19 - 01339392 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2015-04-11 23:05 - 2015-01-20 07:41 - 01120256 _____ (Microsoft Corporation) C:\Windows\system32\msctf.dll
2015-04-11 23:05 - 2015-01-20 06:10 - 00892416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msctf.dll
2015-04-11 23:05 - 2014-12-11 07:51 - 00062976 _____ (Microsoft Corporation) C:\Windows\system32\TSWbPrxy.exe
2015-04-11 23:05 - 2014-12-08 07:48 - 00391168 _____ (Microsoft Corporation) C:\Windows\system32\scesrv.dll
2015-04-11 23:05 - 2014-12-08 06:04 - 00318464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\scesrv.dll
2015-04-11 23:04 - 2014-12-06 08:53 - 00458240 _____ (Microsoft Corporation) C:\Windows\system32\wer.dll
2015-04-11 23:04 - 2014-12-06 08:53 - 00026112 _____ (Microsoft Corporation) C:\Windows\system32\WerFaultSecure.exe
2015-04-11 23:04 - 2014-12-06 08:52 - 00384000 _____ (Microsoft Corporation) C:\Windows\system32\ncsi.dll
2015-04-11 23:04 - 2014-12-06 08:52 - 00357376 _____ (Microsoft Corporation) C:\Windows\system32\nlasvc.dll
2015-04-11 23:04 - 2014-12-06 08:52 - 00072192 _____ (Microsoft Corporation) C:\Windows\system32\nlaapi.dll
2015-04-11 23:04 - 2014-12-06 08:51 - 00370688 _____ (Microsoft Corporation) C:\Windows\system32\Faultrep.dll
2015-04-11 23:04 - 2014-12-06 08:51 - 00267264 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2015-04-11 23:04 - 2014-12-06 08:50 - 00783872 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2015-04-11 23:04 - 2014-12-06 07:10 - 00355840 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wer.dll
2015-04-11 23:04 - 2014-12-06 07:10 - 00023552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WerFaultSecure.exe
2015-04-11 23:04 - 2014-12-06 07:09 - 00332800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Faultrep.dll
2015-04-11 23:04 - 2014-12-06 07:09 - 00055296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nlaapi.dll
2015-04-11 23:04 - 2014-11-26 07:43 - 00778240 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2015-04-11 23:04 - 2014-11-26 05:50 - 00567808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2015-04-11 23:03 - 2015-03-04 08:26 - 00596480 _____ (Microsoft Corporation) C:\Windows\system32\AutoUpdate.exe
2015-04-11 23:03 - 2015-03-04 08:26 - 00467952 _____ (Microsoft Corporation) C:\Windows\system32\NotificationUI.exe
2015-04-11 23:03 - 2015-03-04 08:26 - 00011105 _____ () C:\Windows\system32\AutoconfigV2.cab
2015-04-11 23:03 - 2015-03-04 07:41 - 00695808 _____ (Microsoft Corporation) C:\Windows\system32\WSShared.dll
2015-04-11 23:03 - 2015-03-04 07:41 - 00163840 _____ (Microsoft Corporation) C:\Windows\system32\Windows.ApplicationModel.Store.TestingFramework.dll
2015-04-11 23:03 - 2015-03-04 05:53 - 00568832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WSShared.dll
2015-04-11 23:03 - 2015-03-04 05:53 - 00124928 _____ (Microsoft Corporation) C:\Windows\SysWOW64\Windows.ApplicationModel.Store.TestingFramework.dll
2015-04-11 23:03 - 2015-02-17 07:54 - 19777536 _____ (Microsoft Corporation) C:\Windows\system32\shell32.dll
2015-04-11 23:03 - 2015-02-17 06:13 - 17561600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\shell32.dll
2015-04-11 23:03 - 2015-01-24 07:43 - 00420864 _____ (Microsoft Corporation) C:\Windows\system32\WMPhoto.dll
2015-04-11 23:03 - 2015-01-24 06:00 - 00368640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMPhoto.dll
2015-04-11 22:57 - 2015-01-24 05:31 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\rdpudd.dll
2015-04-11 22:57 - 2014-12-18 09:51 - 00096576 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\wfplwfs.sys
2015-04-11 22:57 - 2014-12-18 07:52 - 00889344 _____ (Microsoft Corporation) C:\Windows\system32\nshwfp.dll
2015-04-11 22:57 - 2014-12-18 07:51 - 01160192 _____ (Microsoft Corporation) C:\Windows\system32\IKEEXT.DLL
2015-04-11 22:57 - 2014-12-18 07:50 - 00723968 _____ (Microsoft Corporation) C:\Windows\system32\BFE.DLL
2015-04-11 22:57 - 2014-12-18 07:20 - 00702464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nshwfp.dll
2015-04-11 22:54 - 2015-02-13 00:18 - 00396419 _____ () C:\Windows\system32\ApnDatabase.xml
2015-04-11 22:53 - 2014-12-19 07:48 - 00210432 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
2015-04-11 22:53 - 2014-12-19 05:35 - 00142336 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys
2015-04-05 22:10 - 2015-04-05 22:10 - 00000542 _____ () C:\Users\Orla\Downloads\Setup                          (1).website
2015-04-05 21:48 - 2015-04-05 21:48 - 00000542 _____ () C:\Users\Orla\Downloads\Setup                         .website
2015-03-28 05:09 - 2015-04-21 02:41 - 00000000 ____D () C:\NPE
2015-03-28 05:08 - 2015-04-21 02:43 - 00000000 ____D () C:\Users\Alastair\AppData\Local\NPE
2015-03-28 05:08 - 2015-03-28 05:08 - 00000000 ____D () C:\ProgramData\Norton
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2015-04-23 23:44 - 2013-04-10 23:33 - 00003594 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-781893011-1655072101-376881852-1001
2015-04-23 23:44 - 2012-07-26 08:28 - 00850046 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-04-23 23:43 - 2013-04-11 01:15 - 00000000 ____D () C:\Program Files (x86)\Google
2015-04-23 23:41 - 2012-11-21 10:24 - 00000000 ____D () C:\Program Files (x86)\Dell Backup and Recovery
2015-04-23 23:40 - 2013-04-10 23:24 - 01246416 _____ () C:\Windows\WindowsUpdate.log
2015-04-23 23:38 - 2012-11-21 12:06 - 00082578 _____ () C:\Windows\PFRO.log
2015-04-23 23:38 - 2012-07-26 08:22 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-04-23 22:38 - 2015-02-19 23:31 - 00000020 _____ () C:\Users\Alastair\AppData\Roaming\appdataFr3.bin
2015-04-23 22:00 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\system32\sru
2015-04-22 15:35 - 2014-12-09 22:50 - 00003596 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-781893011-1655072101-376881852-1005
2015-04-21 13:12 - 2015-02-19 23:42 - 00000020 _____ () C:\Users\Orla\AppData\Roaming\appdataFr3.bin
2015-04-21 03:07 - 2012-07-26 06:37 - 00000000 __RHD () C:\Users\Default
2015-04-21 03:06 - 2012-07-26 06:26 - 00000215 _____ () C:\Windows\system.ini
2015-04-17 08:17 - 2012-07-26 06:26 - 00524288 ___SH () C:\Windows\system32\config\BBI
2015-04-17 02:05 - 2012-07-26 08:59 - 00000000 ____D () C:\Windows\CbsTemp
2015-04-12 03:09 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\rescache
2015-04-11 23:34 - 2012-07-26 09:12 - 00000000 ___RD () C:\Windows\ToastData
2015-04-11 23:34 - 2012-07-26 09:12 - 00000000 ____D () C:\Windows\WinStore
2015-04-11 23:21 - 2013-07-21 16:13 - 00000000 ____D () C:\Windows\system32\MRT
2015-04-08 16:24 - 2013-10-15 23:54 - 00000000 ____D () C:\Users\Orla\Documents\Orla
2015-04-02 01:45 - 2013-09-17 01:22 - 00000157 _____ () C:\Windows\SysWOW64\SystemPreferences.xml
2015-03-29 21:02 - 2015-01-09 13:31 - 00000000 ____D () C:\Users\Orla\AppData\Local\Windows Live
2015-03-25 02:01 - 2015-02-07 19:19 - 00000000 ____D () C:\Users\Alastair\Documents\Everio MediaBrowser 4
 
==================== Files in the root of some directories =======
 
2015-02-19 23:31 - 2015-04-23 22:38 - 0000020 _____ () C:\Users\Alastair\AppData\Roaming\appdataFr3.bin
2015-01-04 05:18 - 2015-01-04 05:18 - 0003584 _____ () C:\Users\Alastair\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2013-06-30 22:38 - 2013-06-30 22:38 - 0000017 _____ () C:\Users\Alastair\AppData\Local\resmon.resmoncfg
2012-11-21 10:21 - 2012-11-21 10:21 - 0000119 _____ () C:\ProgramData\{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}.log
2012-11-21 10:18 - 2012-11-21 10:19 - 0000106 _____ () C:\ProgramData\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}.log
2012-11-21 10:19 - 2012-11-21 10:20 - 0000111 _____ () C:\ProgramData\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}.log
2012-11-21 10:18 - 2012-11-21 10:18 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
2012-11-21 10:20 - 2012-11-21 10:21 - 0000108 _____ () C:\ProgramData\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}.log
 
Some content of TEMP:
====================
C:\Users\Alastair\AppData\Local\temp\Quarantine.exe
C:\Users\Alastair\AppData\Local\temp\sqlite3.dll
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2015-04-21 08:13
 
==================== End Of Log ============================
 
 
Addition.txt:
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 20-04-2015
Ran by Alastair at 2015-04-23 23:46:11
Running from C:\Users\Alastair\Downloads
Boot Mode: Normal
==========================================================
 
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Canon Camera Window DC_DV 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowDVC6) (Version: 6.4.0.9 - )
Canon Camera Window MC 6 for ZoomBrowser EX (HKLM-x32\...\CameraWindowMC) (Version: 6.3.0.8 - )
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon G.726 WMP-Decoder (HKLM-x32\...\Canon G.726 WMP-Decoder) (Version: 1.1.0.4 - )
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version:  - )
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.1.1 - Canon Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM-x32\...\CANON iMAGE GATEWAY Task) (Version: 1.3.1.5 - )
Canon Internet Library for ZoomBrowser EX (HKLM-x32\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.5.1.4 - )
Canon MG3100 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG3100_series) (Version:  - Canon Inc.)
Canon MG3100 series On-screen Manual (HKLM-x32\...\Canon MG3100 series On-screen Manual) (Version:  - )
Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 2.4.0.14 - )
Canon MP Navigator EX 5.0 (HKLM-x32\...\MP Navigator EX 5.0) (Version:  - )
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon RAW Image Task for ZoomBrowser EX (HKLM-x32\...\RAW Image Task) (Version: 2.6.0.13 - )
Canon RemoteCapture Task for ZoomBrowser EX (HKLM-x32\...\RemoteCaptureTask) (Version: 1.7.0.8 - )
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 5.8.0.74 - )
Conexant SmartAudio HD (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.50.12.0 - Conexant)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.6.2.4 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.6.2.4 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 10.0 - Dell)
Everio MediaBrowser 4 (HKLM-x32\...\{548F12A2-BD2E-4B5A-9B62-BBC0AA8EB3DD}) (Version: 4.00.237 - PIXELA)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 42.0.2311.90 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2849 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.37.1119.2014 - Realtek)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Spectaculator 6.25 (HKLM-x32\...\{C335649B-351B-4865-8136-F92D23340CF6}) (Version: 6.25.552 - spectaculator.com)
Stella 3.9.2 (HKLM\...\Stella_is1) (Version:  - The Stella Team)
SumatraPDF (HKLM-x32\...\SumatraPDF) (Version: 2.4 - Krzysztof Kowalczyk)
VTech Download Agent Library (x32 Version: 1.00.0000 - VTech) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
 
==================== Custom CLSID (selected items): ==========================
 
(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)
 
 
==================== Restore Points  =========================
 
07-04-2015 23:09:54 Scheduled Checkpoint
11-04-2015 23:09:44 Windows Update
17-04-2015 02:01:20 Windows Update
18-04-2015 20:42:54 Checkpoint by HitmanPro
21-04-2015 02:58:54 ComboFix created restore point
23-04-2015 23:09:05 Revo Uninstaller's restore point - Amazon Browser App
 
==================== Hosts content: ==========================
 
(If needed Hosts: directive could be included in the fixlist to reset Hosts.)
 
2012-07-26 06:26 - 2015-04-21 03:06 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1       localhost
 
==================== Scheduled Tasks (whitelisted) =============
 
(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)
 
Task: {68ADDDBF-2256-4A84-9B05-58552D2ED3F2} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-04-23] (Google Inc.)
Task: {70E17887-1505-4BFB-874D-C95379FA7241} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\Windows\system32\MRT.exe [2015-02-26] (Microsoft Corporation)
Task: {736F865B-B001-41E3-9523-0233B8999DBA} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-04-23] (Google Inc.)
Task: {C944C001-1643-4488-8025-25BEA550ACFD} - System32\Tasks\Microsoft\Windows\Setup\Windows Upgrade Notification Task => C:\Windows\System32\NotificationUI.exe [2015-03-04] (Microsoft Corporation)
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
 
==================== Loaded Modules (whitelisted) ==============
 
2012-11-21 10:20 - 2012-04-25 03:43 - 00254512 ____N () C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
2012-11-21 11:40 - 2012-07-25 21:08 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2015-02-07 19:18 - 2004-09-09 18:13 - 00364544 ____N () C:\Program Files (x86)\PIXELA\Everio MediaBrowser 4\pxl_m17n_tool.dll
2015-04-12 03:02 - 2015-04-12 03:02 - 00016384 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_32\PSIClient\3e8d9e3e6d8efc4899b3ec9b9aba692e\PSIClient.ni.dll
2012-11-21 10:14 - 2012-07-18 20:55 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll
 
==================== Alternate Data Streams (whitelisted) =========
 
(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)
 
 
==================== Safe Mode (whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)
 
 
==================== EXE Association (whitelisted) ===============
 
(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)
 
 
==================== Internet Explorer trusted/restricted ===============
 
(If an entry is included in the fixlist, the associated entry will be removed from the registry.)
 
 
==================== Other Areas ============================
 
(Currently there is no automatic fix for this section.)
 
HKU\S-1-5-21-781893011-1655072101-376881852-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\Web\Wallpaper\Dell\Win7 LtBlue 1920x1200.jpg
DNS Servers: 192.168.1.254
 
==================== MSCONFIG/TASK MANAGER disabled items ==
 
(Currently there is no automatic fix for this section.)
 
HKLM\...\StartupApproved\Run: => "CanonMyPrinter"
HKLM\...\StartupApproved\Run32: => "CLMLServer_For_P2G8"
HKLM\...\StartupApproved\Run32: => "CLVirtualDrive"
HKLM\...\StartupApproved\Run32: => "IMSS"
HKLM\...\StartupApproved\Run32: => "RemoteControl10"
HKLM\...\StartupApproved\Run32: => "IJNetworkScannerSelectorEX"
HKLM\...\StartupApproved\Run32: => "CanonSolutionMenuEx"
HKU\S-1-5-21-781893011-1655072101-376881852-1001\...\StartupApproved\StartupFolder: => "Barbara Brennan Healing Classics - Hands of Light - Light Emerging - [Full Books] (1).lnk"
HKU\S-1-5-21-781893011-1655072101-376881852-1001\...\StartupApproved\StartupFolder: => "Barbara Brennan Healing Classics - Hands of Light - Light Emerging - [Full Books] (2).lnk"
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-781893011-1655072101-376881852-500 - Administrator - Disabled)
Alastair (S-1-5-21-781893011-1655072101-376881852-1001 - Administrator - Enabled) => C:\Users\Alastair
Guest (S-1-5-21-781893011-1655072101-376881852-501 - Limited - Disabled)
Orla (S-1-5-21-781893011-1655072101-376881852-1005 - Limited - Enabled) => C:\Users\Orla
 
==================== Faulty Device Manager Devices =============
 
 
==================== Event log errors: =========================
 
Application errors:
==================
Error: (04/23/2015 00:54:39 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program glcnd.exe version 6.2.8516.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: db0
 
Start Time: 01d07dbc3bee4f5b
 
Termination Time: 4294967295
 
Application Path: C:\Program Files\WindowsApps\Microsoft.Reader_6.2.8516.0_x64__8wekyb3d8bbwe\glcnd.exe
 
Report Id: 83332513-e9af-11e4-bebe-7845c4410cb3
 
Faulting package full name: Microsoft.Reader_6.2.8516.0_x64__8wekyb3d8bbwe
 
Faulting package-relative application ID: Microsoft.Reader
 
Error: (04/23/2015 00:54:36 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 2486) (User: WoodmanHQ)
Description: App Microsoft.Reader_8wekyb3d8bbwe!Microsoft.Reader did not launch within its allotted time.
 
Error: (04/21/2015 08:55:49 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: ERUNT.exe, version: 0.0.0.0, time stamp: 0x2a425e19
Faulting module name: ntdll.dll, version: 6.2.9200.17046, time stamp: 0x53b485c4
Exception code: 0xc0000005
Fault offset: 0x000528d4
Faulting process id: 0x151c
Faulting application start time: 0xERUNT.exe0
Faulting application path: ERUNT.exe1
Faulting module path: ERUNT.exe2
Report Id: ERUNT.exe3
Faulting package full name: ERUNT.exe4
Faulting package-relative application ID: ERUNT.exe5
 
Error: (04/19/2015 00:30:26 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: delegate_execute.exe, version: 42.0.2311.90, time stamp: 0x552c19d4
Faulting module name: delegate_execute.exe, version: 42.0.2311.90, time stamp: 0x552c19d4
Exception code: 0xc0000005
Fault offset: 0x0002c3ae
Faulting process id: 0xa18
Faulting application start time: 0xdelegate_execute.exe0
Faulting application path: delegate_execute.exe1
Faulting module path: delegate_execute.exe2
Report Id: delegate_execute.exe3
Faulting package full name: delegate_execute.exe4
Faulting package-relative application ID: delegate_execute.exe5
 
Error: (04/18/2015 08:47:18 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sftservice.exe, version: 3.0.0.24, time stamp: 0x52726044
Faulting module name: SDSSmartRepairTools.dll, version: 1.0.2.20, time stamp: 0x502356ac
Exception code: 0xc00001a5
Fault offset: 0x00067593
Faulting process id: 0x3ac
Faulting application start time: 0xsftservice.exe0
Faulting application path: sftservice.exe1
Faulting module path: sftservice.exe2
Report Id: sftservice.exe3
Faulting package full name: sftservice.exe4
Faulting package-relative application ID: sftservice.exe5
 
Error: (04/17/2015 08:20:14 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sftservice.exe, version: 3.0.0.24, time stamp: 0x52726044
Faulting module name: SDSSmartRepairTools.dll, version: 1.0.2.20, time stamp: 0x502356ac
Exception code: 0xc00001a5
Fault offset: 0x00067593
Faulting process id: 0x468
Faulting application start time: 0xsftservice.exe0
Faulting application path: sftservice.exe1
Faulting module path: sftservice.exe2
Report Id: sftservice.exe3
Faulting package full name: sftservice.exe4
Faulting package-relative application ID: sftservice.exe5
 
Error: (04/15/2015 08:28:20 AM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: WOODMANHQ)
Description: Activation of app Microsoft.XboxLIVEGames_8wekyb3d8bbwe!Microsoft.XboxLIVEGames failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (04/13/2015 09:45:34 PM) (Source: SideBySide) (EventID: 59) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (04/13/2015 01:28:16 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: chrome.exe, version: 41.0.2272.118, time stamp: 0x55199d5a
Faulting module name: powrprof.dll, version: 6.2.9200.16384, time stamp: 0x50108a3e
Exception code: 0xc0000005
Fault offset: 0x00002d43
Faulting process id: 0x4ec
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (04/12/2015 03:23:28 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: chrome.exe, version: 41.0.2272.118, time stamp: 0x55199d5a
Faulting module name: powrprof.dll, version: 6.2.9200.16384, time stamp: 0x50108a3e
Exception code: 0xc0000005
Fault offset: 0x00002d43
Faulting process id: 0xf9c
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
 
System errors:
=============
Error: (04/23/2015 11:38:02 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/23/2015 11:38:01 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Intel® Capability Licensing Service Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/23/2015 11:38:00 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel® Management and Security Application User Notification Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/23/2015 11:38:00 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The SoftThinks Agent Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/23/2015 11:38:00 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (04/23/2015 11:38:00 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The ZAtheros Wlan Agent service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/23/2015 11:38:00 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/23/2015 11:38:00 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel® Dynamic Application Loader Host Interface Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (04/23/2015 11:37:59 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Intel® Capability Licensing Service Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (04/23/2015 11:37:59 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (04/23/2015 00:54:39 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: glcnd.exe6.2.8516.0db001d07dbc3bee4f5b4294967295C:\Program Files\WindowsApps\Microsoft.Reader_6.2.8516.0_x64__8wekyb3d8bbwe\glcnd.exe83332513-e9af-11e4-bebe-7845c4410cb3Microsoft.Reader_6.2.8516.0_x64__8wekyb3d8bbweMicrosoft.Reader
 
Error: (04/23/2015 00:54:36 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 2486) (User: WoodmanHQ)
Description: Microsoft.Reader_8wekyb3d8bbwe!Microsoft.Reader
 
Error: (04/21/2015 08:55:49 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: ERUNT.exe0.0.0.02a425e19ntdll.dll6.2.9200.1704653b485c4c0000005000528d4151c01d07c6d29c5a3d8C:\Windows\ERUNT.exeC:\Windows\SYSTEM32\ntdll.dll679d1ab0-e860-11e4-bebd-7845c4410cb3
 
Error: (04/19/2015 00:30:26 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: delegate_execute.exe42.0.2311.90552c19d4delegate_execute.exe42.0.2311.90552c19d4c00000050002c3aea1801d07a2fa47c7f1aC:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\delegate_execute.exeC:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\delegate_execute.exee3b7397d-e622-11e4-beb9-7845c4410cb3
 
Error: (04/18/2015 08:47:18 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: sftservice.exe3.0.0.2452726044SDSSmartRepairTools.dll1.0.2.20502356acc00001a5000675933ac01d07a1077ebe4e1C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exeC:\Program Files (x86)\Dell Backup and Recovery\SDSSmartRepairTools.dllb8055f83-e603-11e4-beb9-7845c4410cb3
 
Error: (04/17/2015 08:20:14 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: sftservice.exe3.0.0.2452726044SDSSmartRepairTools.dll1.0.2.20502356acc00001a50006759346801d078deee74018dC:\Program Files (x86)\Dell Backup and Recovery\sftservice.exeC:\Program Files (x86)\Dell Backup and Recovery\SDSSmartRepairTools.dll30812ebc-e4d2-11e4-beb7-7845c4410cb3
 
Error: (04/15/2015 08:28:20 AM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: WOODMANHQ)
Description: Microsoft.XboxLIVEGames_8wekyb3d8bbwe!Microsoft.XboxLIVEGames-2144927141
 
Error: (04/13/2015 09:45:34 PM) (Source: SideBySide) (EventID: 59) (User: )
Description: C:\Windows\system32\rundll32.exeC:\Windows\system32\rundll32.exe0
 
Error: (04/13/2015 01:28:16 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: chrome.exe41.0.2272.11855199d5apowrprof.dll6.2.9200.1638450108a3ec000000500002d434ec01d0756a407e9fa1C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SYSTEM32\powrprof.dllf99212e9-e173-11e4-beb5-7845c4410cb3
 
Error: (04/12/2015 03:23:28 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: chrome.exe41.0.2272.11855199d5apowrprof.dll6.2.9200.1638450108a3ec000000500002d43f9c01d0751d4dca482dC:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SYSTEM32\powrprof.dll7c7be276-e11f-11e4-beb5-7845c4410cb3
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-04-21 03:05:38.419
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
==================== Memory info =========================== 
 
Processor: Intel® Core™ i3-2130 CPU @ 3.40GHz
Percentage of memory in use: 27%
Total physical RAM: 3965.55 MB
Available physical RAM: 2872.3 MB
Total Pagefile: 5949.55 MB
Available Pagefile: 4837.2 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB
 
==================== Drives ================================
 
Drive c: (OS) (Fixed) (Total:918.88 GB) (Free:688.28 GB) NTFS
Drive x: (WINRETOOLS) (Fixed) (Total:0.49 GB) (Free:0.21 GB) NTFS
Drive y: (PBR Image) (Fixed) (Total:11.49 GB) (Free:0.25 GB) NTFS
 
==================== MBR & Partition Table ==================
 
==================== End Of Log ============================


#6 deeprybka

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Posted 23 April 2015 - 06:06 PM

Hi there,

Step 1

Please downloadesetlogo.pngOnline Scanner and save it to your Desktop.
  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start installer.pngwith administartor privileges.
  • Select the option Yes, I accept the Terms of Use and click on Start.
  • Choose the following settings:
settings.png
  • Click on Start. The virus signature database will begin to download. This may take some time.
  • When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
  • When completed, click on Finish.
  • A log filelog.pngis created at logpath.png
    Copy and paste the content of this log file in your next reply.
esetlog.png

Note: Do not forget to re-enable your antivirus application after running the above scan!
eset.gif
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#7 AMW1974

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Posted 24 April 2015 - 03:41 AM

Hi 

 

I ran the ESET Online Scanner overnight. I went to bed when it had completed 20% of the scan and had detected 3 threats. This morning there was no window open and the log file wasn't updated. I think the computer went to sleep and I wonder if the scan didn't complete. There was no log file creted after installation. Will therefore run this again.



#8 deeprybka

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Posted 24 April 2015 - 03:46 AM

OK...:)


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#9 AMW1974

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Posted 24 April 2015 - 03:47 PM

Here we go. The ESET log.
 
 
ESETSmartInstaller@High as downloader log:
all ok
ESETSmartInstaller@High as downloader log:
all ok
ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=a08d82546422a7488b345e71bdbbc958
# engine=23537
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2015-04-24 07:42:08
# local_time=2015-04-24 08:42:08 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.2.9200 NT 
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 147937 20770448 0 0
# scanned=30951
# found=0
# cleaned=0
# scan_time=319
ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=a08d82546422a7488b345e71bdbbc958
# engine=23537
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2015-04-24 08:42:59
# local_time=2015-04-24 09:42:59 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=6.2.9200 NT 
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 151588 20774099 0 0
# scanned=205008
# found=6
# cleaned=0
# scan_time=3587
sh=25B9F4013FB34153FFA27E460D4B8594C79FE337 ft=1 fh=15384691e6094ee0 vn="a variant of Win32/HiddenStart.A potentially unsafe application" ac=I fn="C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\hstart.exe"
sh=83884E4F4EFFE5309AD3C03C5DCF1B7C5548CB07 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan" ac=I fn="C:\Qoobox\Quarantine\C\Users\Alastair\AppData\Roaming\Mozilla\Firefox\Profiles\ds2ep795.default\extensions\staged\nP@WXJV.net\content\bg.js.vir"
sh=2097EAF26AEEA8EE75ACE54183D404B50010D7E2 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan" ac=I fn="C:\Qoobox\Quarantine\C\Users\Alastair\AppData\Roaming\Mozilla\Firefox\Profiles\ds2ep795.default\extensions\staged\NraZj@Zy.net\content\bg.js.vir"
sh=FDB610CDE3F1A63EBBA4974B64DE4250CD03A202 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan" ac=I fn="C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\ihkkeoeinpbomhnpkmmkpggkaefincbn\158\ipqDqC.js"
sh=7CECFCAF5C4F6EF26A7B4B7362D735A85F65AB11 ft=0 fh=0000000000000000 vn="JS/Kryptik.ATB trojan" ac=I fn="C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\lncdobdbibdgoiohgnflmjajfphcnakg\244\Wi58J45.js"
sh=3F7F25A0628A731849E70F5C6A37B48F3CF431D0 ft=1 fh=6ca57a02b1c441c3 vn="a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe application" ac=I fn="C:\Windows\Installer\MSI8CA5.tmp"


#10 deeprybka

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Posted 25 April 2015 - 10:04 AM

lesestoff.png

Can you please tell me which problems still persist now?
regards,
deeprybka
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Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#11 AMW1974

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Posted 25 April 2015 - 02:56 PM

It seems to be running ok now. No further redirects. I'm very grateful for your assistance. What do you think was causing the problem?

#12 deeprybka

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Posted 25 April 2015 - 03:17 PM

Hi there! :)
 

It seems to be running ok now. No further redirects.


It's good to hear that your problems appear to be solved. :)
 

What do you think was causing the problem?


Some adware infections target the developer version of chrome:

Chrome: 
=======
CHR dev: Chrome dev build detected! <======= ATTENTION

 
Step 1

frst.pngfrstfix.png

Press the w8.png + R on your keyboard at the same time. Type notepad and click OK.

  • Copy the entire content of the codebox below and paste into the notepad document:
    CloseProcesses:
    CHR HKLM\SOFTWARE\Policies\Google: Policy restriction 
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction 
    HKU\S-1-5-21-781893011-1655072101-376881852-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction 
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
    SearchScopes: HKU\S-1-5-21-781893011-1655072101-376881852-1001 -> {38BBA73E-5520-487D-9334-1CFE890C3D75} URL = 
    C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\ihkkeoeinpbomhnpkmmkpggkaefincbn\
    C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\lncdobdbibdgoiohgnflmjajfphcnakg\
    C:\Windows\Installer\MSI8CA5.tmp
    
    
  • Click File, Save As and type fixlist.txt as the File Name.

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.
 
 
 
That's it! abklatsch.gif
Your logs look clean to me at the moment. :thumbup2:
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.


My help is free for everybody, however...
If I have helped you fix your PC, then please consider donating to continue the fight against malware: btn_donate_SM.gif
Thank you!


Clean Upcleanupm.PNG

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download delfix.pngDelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.


Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.


Edited by deeprybka, 25 April 2015 - 03:19 PM.

regards,
deeprybka
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Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#13 AMW1974

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Posted 25 April 2015 - 06:05 PM

Hi

 

Here's the last Fixlog.txt.

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-04-2015
Ran by Alastair at 2015-04-26 00:00:33 Run:1
Running from C:\Users\Alastair\Downloads
Loaded Profiles: Alastair (Available profiles: Alastair & Orla)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
CloseProcesses:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction 
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction 
HKU\S-1-5-21-781893011-1655072101-376881852-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction 
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-21-781893011-1655072101-376881852-1001 -> {38BBA73E-5520-487D-9334-1CFE890C3D75} URL = 
C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\ihkkeoeinpbomhnpkmmkpggkaefincbn\
C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\lncdobdbibdgoiohgnflmjajfphcnakg\
C:\Windows\Installer\MSI8CA5.tmp
*****************
 
Processes closed successfully.
"HKLM\SOFTWARE\Policies\Google" => Key deleted successfully.
"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKU\S-1-5-21-781893011-1655072101-376881852-1001\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\S-1-5-21-781893011-1655072101-376881852-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{38BBA73E-5520-487D-9334-1CFE890C3D75}" => Key deleted successfully.
HKCR\CLSID\{38BBA73E-5520-487D-9334-1CFE890C3D75} => Key not found. 
C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\ihkkeoeinpbomhnpkmmkpggkaefincbn => Moved successfully.
C:\Users\Orla\AppData\Local\Google\Chrome\User Data\Guest Profile\Extensions\lncdobdbibdgoiohgnflmjajfphcnakg => Moved successfully.
C:\Windows\Installer\MSI8CA5.tmp => Moved successfully.
 
 
The system needed a reboot. 
 
==== End of Fixlog 00:00:36 ====


#14 deeprybka

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Posted 25 April 2015 - 06:20 PM

OK. :)

 

Can I close the thread?


regards,
deeprybka
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Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
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#15 AMW1974

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Posted 25 April 2015 - 06:38 PM

Yes. Many thanks, Jurgen.






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