My system specs are the following:
8.00 BG RAM
Recently, I have been having issues with turning off my laptop. When I shut down the computer (through the user account 'log off, sleep shut down' option the laptop screen turns off but all internals are still audible and functional (fan spinning, HDD turning) and the the led power light and sometimes the processing led is on. I have waited over an hour with no change. the only way to turn off the laptop is a hard shut down, press and hold the on/off button.
I have done this a few times and have encountered the much famed (blue screen of unsmiley death) that check the laptop and reboots and then all seems fine.
Now, if I do not want to shut down the laptop i will usually close the lid, where the laptop will usually go into sleep mode. The problem is when I open the nothing happens. Apart from the above scenario before i hard shut down again.
I have updated all drivers, verified that there are no pending important (and optional) Windows updates and have installed all those too.
Also, have verified the power options too. All seem to be normal. I have reset all power settings and still no change. I have changed the power settings that my laptop never sleeps now.
There are a few other issues (battery displaying 172 hrs remaining, very slow to boot now, sometimes cannot change the brightness, sound icon disappears in the taskbar) but I think I will have to solve these issues one at a time and form by forum.
Thank you very much for those who take the time to help us users.