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System Restore/worm Removal?


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#1 OldVet

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Posted 02 July 2006 - 07:09 PM

First things first...WinXP, SP2, Firebird browser, Thunderbird email client, PeoplePC security pack (antivirus, firewall, etc).

I have been infected by some type of worm, malware, or virus, and can't seem to get it totally removed from my system. It started as a W32.generic!.worm (p2p), depending on which antivirus one uses, and embedded itself so that I can't remove it. I have tried all the fixes of online scanning, Stinger, Microsoft removal tools, XSoftSpy, etc. The problem is that my system restore is corrupted, and will not let me access it in any manner. It will also not let me access safe mode, or even use the XP repair function or reinstallation using the original XP cd. Whenever I try to reinstall it keeps asking for my Admin password, but I installed it without a password to begin with??? This is a mess. Might someone offer some suggestions?


Thanks in advance for your help!

Wayne

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#2 tg1911

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Posted 02 July 2006 - 11:00 PM

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.
Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

Also, if your using Firebird I recommend you update to Firefox v1.5.0.4., as Firebird is an outdated browser with security issues that have been delt with by Firefox.
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