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Download virus log

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#1 kmad61


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Posted 20 April 2015 - 05:57 PM

My Frst log

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 20-04-2015
Ran by SYSTEM on MINWINPC on 20-04-2015 18:41:01
Running from e:\
Platform: Windows Vista ™ Home Premium (X86) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Recovery

The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [Windows Defender] => C:\Program Files\Windows Defender\MSASCui.exe [1008184 2008-01-18] (Microsoft Corporation)
HKLM\...\Run: [ATICCC] => C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe [90112 2006-07-11] ()
HKLM\...\Run: [Corel Photo Downloader] => C:\Program Files\Corel\Corel Snapfire Plus\PhotoDownloader.exe
HKLM\...\Run: [ISUSScheduler] => C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [81920 2006-10-03] (Macrovision Corporation)
HKLM\...\Run: [Google Desktop Search] => C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-07-28] (Google)
HKLM\...\Run: [ECenter] => c:\dell\E-Center\EULALauncher.exe [17920 2006-11-17] ( )
HKLM\...\Run: [ISUSPM Startup] => C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [221184 2006-10-03] (Macrovision Corporation)
HKLM\...\Run: [dlcxmon.exe] => C:\Program Files\Dell Photo AIO Printer 926\dlcxmon.exe [291720 2006-11-03] ()
HKLM\...\Run: [MemoryCardManager] => C:\Program Files\Dell Photo AIO Printer 926\memcard.exe [304008 2006-11-03] ()
HKLM\...\Run: [FaxCenterServer] => C:\Program Files\Dell PC Fax\fm3032.exe [312200 2006-11-03] ()
HKLM\...\Run: [DLCXCATS] => rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\DLCXtime.dll,_RunDLLEntry@16
HKLM\...\Run: [QuickTime Task] => C:\Program Files\QuickTime\qttask.exe [286720 2007-08-16] (Apple Inc.)
HKLM\...\Run: [EarthLink Installer] => " /C
HKLM\...\Run: [Adobe Photo Downloader] => C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe [63712 2007-03-09] (Adobe Systems Incorporated)
HKLM\...\Run: [HostManager] => C:\Program Files\Common Files\AOL\1174179230\ee\AOLSoftware.exe [50736 2006-09-25] (America Online, Inc.)
HKLM\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [39792 2008-10-14] (Adobe Systems Incorporated)
HKLM\...\Run: [ISTray] => C:\Program Files\Spyware Doctor\pctsTray.exe [1173384 2008-12-08] (PC Tools)
HKLM\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [4085896 2014-07-29] (AVAST Software)
HKLM\...\Run: [SigmatelSysTrayApp] => C:\Windows\sttray.exe [303104 2007-02-07] (SigmaTel, Inc.)
HKU\Default\...\Run: [DellSupport] => C:\Program Files\DellSupport\DSAgnt.exe [446976 2006-11-11] (Gteko Ltd.)
HKU\Default User\...\Run: [DellSupport] => C:\Program Files\DellSupport\DSAgnt.exe [446976 2006-11-11] (Gteko Ltd.)
HKU\lynndale\...\Run: [DellSupport] => C:\Program Files\DellSupport\DSAgnt.exe [446976 2006-11-11] (Gteko Ltd.)
HKU\lynndale\...\Run: [ehTray.exe] => C:\Windows\ehome\ehTray.exe [125952 2008-01-18] (Microsoft Corporation)
HKU\lynndale\...\Run: [AOL Fast Start] => "C:\Program Files\AOL 9.0\AOL.EXE" -b
HKU\lynndale\...\Run: [WMPNSCFG] => C:\Program Files\Windows Media Player\WMPNSCFG.exe [202240 2008-01-18] (Microsoft Corporation)
HKU\lynndale\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\system32\Ribbons.scr [220672 2008-01-18] (Microsoft Corporation)
AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL => C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll [123392 2010-07-28] (Google)

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 AdobeFlashPlayerUpdateSvc; C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [0 2014-07-08] () <==== ATTENTION (zero size file/folder)
S2 AOL ACS; C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe [46640 2006-10-23] (AOL LLC)
S2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-07-22] (AVAST Software)
S2 avast! Firewall; C:\Program Files\AVAST Software\Avast\afwServ.exe [106488 2014-07-22] (AVAST Software)
S2 dlcx_device; C:\Windows\system32\dlcxcoms.exe [537480 2006-11-03] ( )
S3 DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [70656 2006-11-07] ()
S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-07-28] (Google)
S2 sdAuxService; C:\Program Files\Spyware Doctor\pctsAuxs.exe [348752 2009-01-07] (PC Tools)
S2 sdCoreService; C:\Program Files\Spyware Doctor\pctsSvc.exe [1095560 2009-01-21] (PC Tools)
S2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [272952 2008-01-18] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [24184 2014-07-22] ()
S1 aswKbd; C:\Windows\system32\drivers\aswKbd.sys [26136 2014-07-22] (AVAST Software)
S2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [67824 2014-07-22] (AVAST Software)
S0 aswNdis; C:\Windows\System32\DRIVERS\aswNdis.sys [12112 2013-07-17] (ALWIL Software)
S0 aswNdis2; C:\Windows\System32\Drivers\aswNdis2.sys [252872 2014-07-22] (AVAST Software)
S1 aswRdr; C:\Windows\system32\drivers\aswRdr.sys [55112 2014-07-22] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [49944 2014-07-22] ()
S1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [779536 2014-11-21] (AVAST Software)
S1 aswSP; C:\Windows\system32\drivers\aswSP.sys [414520 2014-07-22] (AVAST Software)
S1 aswTdi; C:\Windows\system32\drivers\aswTdi.sys [57800 2014-07-22] (AVAST Software)
S0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [192352 2014-07-22] ()
S2 dsunidrv; C:\Program Files\DellSupport\Drivers\dsunidrv.sys [7424 2006-08-17] (Gteko Ltd.)
S0 PCTCore; C:\Windows\System32\drivers\PCTCore.sys [130936 2009-04-03] (PC Tools)
S3 STHDA; C:\Windows\System32\drivers\stwrt.sys [647680 2007-02-07] (SigmaTel, Inc.)
S3 wanatw; C:\Windows\System32\DRIVERS\wanatw4.sys [33588 2006-11-01] (America Online, Inc.)
S4 blbdrive; \SystemRoot\system32\drivers\blbdrive.sys [X]
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-04-20 18:40 - 2015-04-20 18:40 - 00000000 ____D () C:\FRST
2015-04-13 11:38 - 2015-04-13 11:38 - 00000680 _____ () C:\Users\lynndale\AppData\Local\d3d9caps.dat
2015-04-13 11:33 - 2015-04-13 11:23 - 21540440 _____ (Malwarebytes Corporation ) C:\Users\lynndale\Desktop\mbam-setup-
2015-04-13 10:56 - 2015-04-13 10:56 - 207090782 _____ () C:\Windows\MEMORY.DMP
2015-04-13 10:56 - 2015-04-13 10:56 - 00140392 _____ () C:\Windows\Minidump\Mini041315-01.dmp

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-04-13 11:41 - 2011-09-25 16:47 - 00000000 ____D () C:\ProgramData\TEMP
2015-04-13 11:33 - 2006-11-02 02:33 - 00759582 _____ () C:\Windows\System32\PerfStringBackup.INI
2015-04-13 10:50 - 2007-03-14 00:54 - 01256773 _____ () C:\Windows\WindowsUpdate.log
2015-04-13 10:46 - 2006-11-02 04:47 - 00003568 ____H () C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2015-04-13 10:46 - 2006-11-02 04:47 - 00003568 ____H () C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2015-04-05 16:59 - 2015-01-12 17:10 - 00001652 _____ () C:\Windows\setupact.log
2015-03-26 20:26 - 2014-11-02 18:27 - 00000000 ____D () C:\Users\lynndale\Desktop\Inbox (1) - dcouncil32@gmail.com - Gmail_files

==================== Known DLLs (Whitelisted) ============

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== Restore Points =========================

Restore point made on: 2015-03-15 15:02:51
Restore point made on: 2015-03-16 20:00:21
Restore point made on: 2015-03-16 22:04:26
Restore point made on: 2015-03-17 20:00:21
Restore point made on: 2015-03-18 20:00:22
Restore point made on: 2015-03-23 11:21:43
Restore point made on: 2015-03-23 12:25:03
Restore point made on: 2015-03-24 20:00:10
Restore point made on: 2015-03-25 20:00:11
Restore point made on: 2015-03-26 08:31:12
Restore point made on: 2015-03-26 22:15:23
Restore point made on: 2015-03-27 20:00:13
Restore point made on: 2015-03-28 20:00:09
Restore point made on: 2015-03-29 15:02:42
Restore point made on: 2015-03-30 20:00:12
Restore point made on: 2015-03-30 22:15:22
Restore point made on: 2015-03-31 20:00:13
Restore point made on: 2015-04-01 20:00:14

==================== Memory info ===========================

Percentage of memory in use: 11%
Total physical RAM: 3069.88 MB
Available physical RAM: 2702.3 MB
Total Pagefile: 2968.47 MB
Available Pagefile: 2824.76 MB
Total Virtual: 2047.88 MB
Available Virtual: 1981.72 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:138.96 GB) (Free:79.68 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive e: (KINGSTON) (Removable) (Total:3.72 GB) (Free:3.7 GB) FAT32
Drive x: (RECOVERY) (Fixed) (Total:10 GB) (Free:0.01 GB) NTFS

==================== MBR & Partition Table ==================

Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 149 GB) (Disk ID: 50000000)
Partition 1: (Not Active) - (Size=55 MB) - (Type=DE)
Partition 2: (Not Active) - (Size=10 GB) - (Type=07 NTFS)
Partition 3: (Active) - (Size=139 GB) - (Type=07 NTFS)

Disk: 1 (Size: 3.7 GB) (Disk ID: 00000000)

Partition: GPT Partition Type.

LastRegBack: 2015-04-01 20:37

==================== End Of Log ============================

Attached Files

  • Attached File  FRST.txt   11.13KB   7 downloads

Edited by Oh My!, 30 April 2015 - 07:05 PM.
Log posted

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#2 kmad61

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Posted 21 April 2015 - 08:16 AM

Got an older Dell that has become infected,When you try to open any program you get a check your download box popping up and showing a list of files...I was not able to get to backup and restore and even in safe mode nothing will open.

I tried to download Malwarebytes from a usb drive with no success.Has never seen this before!


Amd 2.0g

Ram 3.00g

Vista OS

#3 HelpBot


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Posted 25 April 2015 - 06:00 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:


step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/573878 <<< CLICK THIS LINK

If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.


step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.


We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 kmad61

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Posted 26 April 2015 - 03:28 PM

I have no backup or windows discs....Frst file posted.

#5 Oh My!

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Posted 30 April 2015 - 07:13 PM

Greetings kmad61 and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that. :thumbup2:


Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
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  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. While I review our situation please run the below for me.



  • Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another...) and save it to your desktop:

Link 1
Link 2
Link 3
Link 4

  • In order for Rkill to run properly you must disable your anti-malware software. Please refer to this page if you are not sure how.
  • Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • Note: You may have to run Rkill a few times before it is successful. You may also have to download Rkill from a different link which will save it as a different file name.
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • An Rkill.log will appear. Please copy and paste the contents in your reply (file also located at c:\rkill.log)
  • Do not reboot your computer after running Rkill as the malware programs will start again. If your computer reboots, run Rkill again before continuing on to the next step.
  • If nothing happens or if the tool does not run, please let me know in your next reply.

Run Combofix in Vista/7


Combofix is a very powerful tool and special attention must be taken to allow it to work properly. Please pay careful attention to the following instructions.
  • Please download ComboFix from one of these locations:


  • Save Combofix.exe to your Desktop <-- Important!!!
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts. It is important you do not mouseclick while the program is running or it may stall.
Note #1: Often times it may appear as if ComboFix has stopped working. To verify it is still running please do one of the following below. If, based on the below, you have concluded ComboFix has stopped running please stop and advise me.
  • Check your computer clock. If it is still running then so is ComboFix
  • Open Task Manager and select the Applications Tab. If the status of AutoScan is Running, then ComboFix is running
  • Open Task Manager and select the Processes Tab. Under Image Name look for files ending in .3xe. If there are fluctuating numbers under CPU and Mem Usage then ComboFix is running
Note #2: If you receive the following error "Illegal operation attempted on a registery key that has been marked for deletion" please just restart your computer to resolve this issue

If Combofix fails to run properly using the above instructions please attempt the following:
  • Right click on the Combofix icon on your desktop and select Delete
  • Download a new copy but rename it to freshcopy.exe first, then save it to your desktop
  • Now download RKill.exe (or RKill renamed as iExplore.exe if the first one doesn't work properly) and save it to your desktop
  • Restart your computer in Safe Mode
  • Right click on RKill (or iExplore) and select Run as Administrator. If you are using Windows XP simply double click the icon
  • A black DOS screen should flash and disappear. If not, try to launch the program with the second file. If neither works please stop and let me know
  • When RKill is finished running you will be presented with a text file and a copy will be saved on your desktop. Copy and paste the contents of this report in your reply
  • Do not reboot your computer
  • Double click the freshcopy.exe icon (renamed Combofix file)
  • When finished, it will produce a log. Please copy and paste the C:\Combofix.txt log information in your next reply
  • If you disabled your antivirus please enable it again. If you uninstalled it please wait for instructions to reinstall it

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • RKill report
  • Combofix log

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#6 Oh My!

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Posted 03 May 2015 - 07:51 PM



3 Day Bump

It has been more than 3 days since my last post.
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  • If after 48hrs you have not replied to this thread then it will have to be closed.

If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#7 Oh My!

Oh My!

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Posted 05 May 2015 - 01:50 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

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