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fujitsu esprimo p57020 no boot...


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#1 Guest_nickko_*

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Posted 20 April 2015 - 11:52 AM

hi to all,

 

four months ago my young cousin gave me as christmas present a fujitsu esprimo p5720 (cpu intel e7200) desktop 

 

my cousin bought the pc from an auction and he told me that is working just fine

 

i haven't tried the pc since today ! simply because i am still working with my little celeron g530 

 

when i press the start button the fujitsu enter the boot screen (not bios screen) and stay there...

 

i cannot enter the bios (f2 - f12) since the keyboard is not working

 

the bios is phoenix but i cannot tell what version

 

when the pc start the lights on the keyboard blink as normal

 

i have attached with my post a photo from the boot screen

 

you can see a faint bar at the lower right side of the screen 

 

i suspected something like bios recovery or secure bios and i left the pc for almost half an hour but the bar was not moved 

 

i haven't done any bios reset because i do not know if fujitsu  have a different bios reset procedure

 

i think it is not polite to tell  my cousin that the pc is not working so i ask first for your kind help

 

i have tried to boot the pc from my windows xp cd but is not working

 

the start button seems to have some problems because after shut off the pc start again !

 

not to forget to say that my cousin told me that the fujitsu have windows 7

 

many thanks in advance

Attached Files


Edited by nickko, 20 April 2015 - 02:11 PM.


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#2 OldPhil

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Posted 20 April 2015 - 02:58 PM

Try tapping F8 repeatedly when you hit the switch, it may take a minute but you should be able to get into Safe Mode.  If you can get into safe mode one of the more knowledgeable folks up here should be able to help you out.


If you don't stand for the flag then you will fall for anything!


#3 Guest_nickko_*

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Posted 21 April 2015 - 08:52 AM

dear OldPhil, i thank you for the reply

 

negative, f8 does not function 

 

i have removed the battery but i haven't found any jumper as usual

 

no boot sound, only the boot screen and the keyboard is not working

 

i still suspect that something have to do with bios shadowing or video shadowing or something like recovery due to the bar at the lower right side

 

there is now a message please wait but after an hour nothing happen

 

see the new photo of the boot screen after i pressed f2 

 

bios is phoenix v.6.xx

 

Attached File  fujitsu esprimo p5720 boot screen.jpg   34.56KB   1 downloads

 

 



#4 OldPhil

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Posted 21 April 2015 - 10:34 AM

One of the smarter guys need to stop by.


If you don't stand for the flag then you will fall for anything!


#5 hamluis

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Posted 21 April 2015 - 01:21 PM

Warranty provisions...should be explored, IMO.

 

Louis



#6 Guest_nickko_*

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Posted 21 April 2015 - 01:45 PM

hi dear hamluis

 

i do not think so... the pc is used (2008 ?)

 

i trust the words from my cousin that the pc was working but the pc was sitting for almost four months....

 

i still suspect that the pc is trying to recovered from something and that's the bar on the lower right hand side of the screen

 

i will try to leave the pc running to see what will be happened

 

i have to know if fujitsu pc's have any recovery utility or something similar to this

 

thanks



#7 JohnC_21

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Posted 22 April 2015 - 06:56 PM

Pull the power cord then remove the CMOS battery. Hold the power button down for 30 seconds. Replace the CMOS battery and power cord. Try booting.



#8 Guest_nickko_*

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Posted 23 April 2015 - 08:56 AM

good afternoon dear JohnC_21

 

i thank you for your kind reply

 

negative... i have tried that but i think i have find the problem

 

the hard disk is dying

 

the pc is trying to scan the hard disk but due to a disk problem cannot be booted into windows normally

 

unfortunately i have no any spare hard disk or a usb to try but i will try to burn a linux live dvd to see



#9 JohnC_21

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Posted 23 April 2015 - 09:02 AM

You can download PartedMagic here. It has a disk diagnostic utility on the desktop called DiskHealth or Gsmartcontrol. Do a short test first.

 

http://gsmartcontrol.sourceforge.net/home/



#10 Guest_nickko_*

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Posted 23 April 2015 - 10:27 AM

good afternoon dear JohnC_21

 

i really thank you so much for the given link

 

i am not quite sure if that program could help because earlier i have removed the hard disk from the esprimo pc and i have installed it on my celeron desktop but the bios is not recognize the drive, although the drive make a spinning sound

 

i will try the program you have mentioned

 

thanks



#11 JohnC_21

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Posted 23 April 2015 - 10:44 AM

If the BIOS of the laptop does not recognize the drive then it is highly likely the drive has failed, especially if the drive is making an abnormal sound when spinning.



#12 Guest_nickko_*

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Posted 24 April 2015 - 09:33 AM

good afternoon dear JohnC_21

 

the bios cannot see the hard disk and i am afraid to say the disk is dead

 

i have to buy a new hard disk or to try a live cd to check the esprimo desktop pc p520 (intel e7200 cpu)

 

ok, thanks very much so let's close the thread

 

with my kind regards



#13 OldPhil

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Posted 24 April 2015 - 12:52 PM

A disk with a loaded OS cannot be moved that easily from one machine to another.


If you don't stand for the flag then you will fall for anything!


#14 Guest_nickko_*

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Posted 25 April 2015 - 03:14 AM

good morning dear OldPhil

 

i do not think so because the hard disk is dead and i have to buy another

 

i have tried the disk on my other pc but the bios cannot see it and i cannot run any diagnostics too

 

a friend of mine was telling me to unscrew the bottom platter of the disk and to clean with a soft cloth the inside but i am not sure

 

a new disk will cost about 60 euros for 1 terra



#15 OldPhil

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Posted 25 April 2015 - 09:02 AM

What ever you do do not open the HD, it should only be opened in a clean room lab type conditions.  Your drives should be put in a USB enclosure to check them out, they may be just fine.


If you don't stand for the flag then you will fall for anything!





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