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#1 kmad61

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Posted 20 April 2015 - 10:56 AM

kmad61, on 14 Apr 2015 - 2:16 PM, said:

Got an older Dell that has become infected,When you try to open any program you get a check your download box popping up and showing a list of files...I was not able to get to backup and restore and even in safe mode nothing will open.

I tried to download Malwarebytes from a usb drive with no success.Has never seen this before!

 

Amd 2.0g

Ram 3.00g

Vista OS

 



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#2 Broni

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Posted 20 April 2015 - 06:53 PM

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#3 Queen-Evie

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Posted 21 April 2015 - 03:25 PM

FRST log posted in Malware Removal Logs here http://www.bleepingcomputer.com/forums/t/573878/download-virus-log/

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