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Hard lock-up on custom system


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4 replies to this topic

#1 Barginski

Barginski

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Posted 20 April 2015 - 10:12 AM

Hello all,

 

I have a custom PC running Windows 7, and it is just a little over one year old. I have never really had any issues with it, however, last night, it had a hard lock-up. I was browsing through Ebay listings on Firefox, when I noticed it suddenly froze. After about a minute, I hit control-alt-delete to attempt to bring up the task manager to try to close Firefox manually. After about 10-15 seconds, it responded, and when I hit "task manager," it froze once more, and would not bring it up. On the screen, the "task manager" button appeared pushed down as it does when it is clicked on, if that makes sense. I let it sit there for about one minute, and then did a soft power-off.

 

I restarted the system, and of course got the old "Windows did not shut down normally" message and opted to start the system in normal mode. It started normally. Suspecting it might have been malware, I ran scans with Kaspersky, Malwarebytes, and Hitman Pro. They all came up clean. I am also running Malwarebytes Anti-Exploit. There are no other symptoms of malware, either.

 

Does anybody have any ideas what may have caused this, and if it might be indictive of a larger issue, or if it may just be a one-time glitch? I am planning to do a complete back-up of both drives just in case. I know systems tend to have minds of their own, but I'm not quite sure how to diagnose something like this and to determine if it's cause for worry or not.

 

Here are the specs of the system:

 

Windows 7 Home Edition

1 TB HDD

+/- 300 GB SSD

AMD FX 8320 8-core processor

8 GB Ram

 

Any insight would be greatly appreciated.

 



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#2 hamluis

hamluis

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Posted 20 April 2015 - 11:25 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Barginski

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Posted 20 April 2015 - 12:09 PM

MiniToolBox by Farbar  Version: 14-04-2015
Ran by Owner (administrator) on 20-04-2015 at 13:02:40
Running from "C:\Users\Owner\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: To be filled by O.E.M.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/20/2015 00:54:52 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (04/20/2015 11:16:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/19/2015 10:33:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/19/2015 06:49:19 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (04/19/2015 06:28:10 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/17/2015 11:57:04 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (04/17/2015 11:46:53 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/16/2015 08:11:35 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (04/16/2015 07:46:47 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/11/2015 09:15:31 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (04/20/2015 11:16:08 AM) (Source: Service Control Manager) (User: )
Description: The SBSD Security Center Service service failed to start due to the following error:
%%2

Error: (04/20/2015 11:16:06 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (04/20/2015 11:16:06 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (04/19/2015 10:33:42 PM) (Source: Service Control Manager) (User: )
Description: The SBSD Security Center Service service failed to start due to the following error:
%%2

Error: (04/19/2015 10:33:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (04/19/2015 10:33:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{22279AF5-03AE-4CAF-989D-2530918B2F1C}{0773CCD6-59A2-4D26-B235-19247767E645}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (04/19/2015 10:33:39 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:29:18 PM on ‎4/‎19/‎2015 was unexpected.

Error: (04/19/2015 06:28:39 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (04/19/2015 06:28:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (04/19/2015 06:28:10 PM) (Source: Service Control Manager) (User: )
Description: The SBSD Security Center Service service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (04/20/2015 00:54:52 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (04/20/2015 11:16:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/19/2015 10:33:44 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/19/2015 06:49:19 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (04/19/2015 06:28:10 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/17/2015 11:57:04 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (04/17/2015 11:46:53 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/16/2015 08:11:35 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (04/16/2015 07:46:47 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/11/2015 09:15:31 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2015-04-20 12:59:00.599
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-20 12:35:59.334
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-20 11:16:14.315
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-19 22:33:50.725
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-19 21:54:40.771
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-19 20:17:54.906
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-19 19:13:52.855
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-19 18:34:34.061
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-19 18:28:16.759
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-04-17 13:10:16.561
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
AceIt v1.3.1 (HKLM-x32\...\AceIt_is1) (Version:  - Scott M. Miller)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.169 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.06) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.0.150 - Adobe Systems, Inc.)
AMD Accelerated Video Transcoding (Version: 13.20.100.31206 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.1084.4 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{308051DA-0048-7A07-FE8B-9B6EC119A9E8}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.81206.1620 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.14 - Advanced Micro Devices, Inc.) Hidden
AnyRail5 (HKLM-x32\...\AnyRail5 5.18.2) (Version: 5.18.2 - DRail Modelspoor Software)
AnyRail5 (x32 Version: 5.18.2 - DRail Modelspoor Software) Hidden
Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.10.0 - Asmedia Technology)
BNSF Seligman Route 2.0 (HKLM-x32\...\BNSF Seligman Route 2.0) (Version:  - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.1206.1602.28764 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.1206.1603.28764 - Advanced Micro Devices, Inc.) Hidden
Definition Update for Microsoft Office 2010 (KB2965299) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{D1102BF0-0FBC-4344-BF90-95DA329C6D4A}) (Version:  - Microsoft)
Google Chrome (HKLM-x32\...\{FBD50733-2ABE-3D23-88B4-7B0C0A0ADDA0}) (Version: 65.181.32922 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.240 - SurfRight B.V.)
iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)
Java 7 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417051FF}) (Version: 7.0.510 - Oracle)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)
Java 8 Update 25 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418025F0}) (Version: 8.0.250 - Oracle Corporation)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
Java SE Development Kit 8 Update 11 (HKLM-x32\...\{32A3A4F4-B792-11D6-A78A-00B0D0180110}) (Version: 8.0.110 - Oracle Corporation)
Kaspersky Internet Security (HKLM-x32\...\InstallWIX_{02FECEE0-16B2-43DB-BC3B-C844477FC142}) (Version: 15.0.2.361 - Kaspersky Lab)
Kaspersky Internet Security (x32 Version: 15.0.2.361 - Kaspersky Lab) Hidden
Malwarebytes Anti-Exploit version 1.05.1.1016 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.05.1.1016 - Malwarebytes)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Train Simulator (HKLM-x32\...\Train Simulator 1.0) (Version:  - )
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Mozilla Firefox 37.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 37.0.1 (x86 en-US)) (Version: 37.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSTS Patch 1.7.0519 (HKLM-x32\...\{587A2120-41D3-11DB-3D6C-00E19E4D4AE1}) (Version: 1.7.051922 - George)
NVIDIA PhysX (HKLM-x32\...\{3F5C371F-8EA2-4F25-9D3D-D0B4526E3AEA}) (Version: 9.10.0513 - NVIDIA Corporation)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Railway Simulator (HKLM-x32\...\AuranTS2009_is1) (Version:  - Auran)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.67.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 3.74 - Realtek Semiconductor Corp.)
Route_Riter v7.6.xx (HKCU\...\Route_Riter v7.6.xx) (Version:  - )
ScaleRail for Marias Pass (HKLM-x32\...\ScaleRail for Marias Passv1.01.07.14) (Version: v1.01.07.14 - 3DTrains)
ScaleRail for Pacifc Surfliner (HKLM-x32\...\ScaleRail for Pacifc Surflinerv1.11.20.13) (Version: v1.11.20.13 - 3DTrains)
ScaleRoad (HKLM-x32\...\ScaleRoad1.77) (Version: 1.77 - 3DTrains)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Ship Simulator 2008 (HKLM-x32\...\ShipSim2008) (Version:  - )
Ship Simulator Extremes (HKLM-x32\...\ShipSimExtremes) (Version:  - )
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
TGATool2A version 4.00.34 (HKLM-x32\...\TGATool2A_is1) (Version:  - Martin Wright)
Train Simulator 2014 (HKLM-x32\...\Steam App 24010) (Version:  - RailSimulator.com)
Train Store V3.1 (HKLM-x32\...\Train Store V3.1) (Version:  - )
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2956084) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{530585A7-6AC9-4C29-81B7-D24A6CB031C8}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{E9B182C4-9B69-4A42-A799-C145FED67701}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2881026) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{E9B182C4-9B69-4A42-A799-C145FED67701}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUS_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956191) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{500A5B54-0498-45EA-9AB9-5BB61F984FDF}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2965235) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5C5DA4AE-EE03-47F0-A77A-E747112EAAC6}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUS_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{C4C319F9-25AE-4EF5-B3EB-1C1EE9AA520D}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2965295) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{2F63E4DE-723C-4785-9776-9F54D456DE31}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2956190) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{6634BCE3-2F6D-4E7F-A02C-6F045FC1F075}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2881025) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{8764EC2A-9F51-483B-9E00-82806B6A6909}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2881021) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{30B9D112-E68C-461D-B370-6D0B6AD61AC6}) (Version:  - Microsoft)

========================= Memory info: ===================================

Percentage of memory in use: 35%
Total physical RAM: 8092.17 MB
Available physical RAM: 5223.44 MB
Total Pagefile: 16182.53 MB
Available Pagefile: 13456.36 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.63 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:223.35 GB) (Free:96.84 GB) NTFS
2 Drive d: (Files) (Fixed) (Total:931.39 GB) (Free:842.84 GB) NTFS

========================= Users: ========================================

User accounts for \\CUSTOM-PC

Administrator            Guest                    Owner                    


**** End of log ****

 

http://speccy.piriform.com/results/QkMq0iG2KauBOh5WT8V1ySf



#4 hamluis

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Posted 20 April 2015 - 02:40 PM

http://forum.kaspersky.com/lofiversion/index.php/t223078.html

 

I would uninstall/reinstall the Kaspersky application...then follow that up with running the chkdsk /r command.

 

Windows Install dates to a year ago...yet both drives reflect little more than 60 days usage.

 

Louis



#5 dudeage

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Posted 20 April 2015 - 03:53 PM

You ran a lot of malware scans and they all came up clean - I'd say you can rule out malware at this point. 

 

It might have been just a 1 time hangup, I wouldn't worry about it too much unless it happens again.   

 

Windows XP was notorious for that kind of thing - doesn't happen nearly as much in Windows 7 but might still happen from time to time. 

 

As a precaution I would recommend backing up your Firefox favorites, then uninstalling/reinstalling the browser. 

 

As I said, I wouldn't worry about it being a larger issue unless it happens again. 






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