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Need help with a virus.


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#1 Rambew

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Posted 19 April 2015 - 02:49 AM

My friend accidentally downloaded a virus, which changed all .EXE files to be recognized as windows media files. Ok, we tried open as, but that doesn't pop up for .EXE files, we tried changing default program used to open .EXE files, which the virus blocked, so we can't tick or untick these. We tried the advanced boot screen, which for some reason he didn't have "Repair you computer" in the screen, which really frustrated me, he didn't even have the "Last know good configuration option"! We tried getting into the registry, but that didn't even work since it was recognized as a media file. If anyone can help me fix his problem, it would be extremely appreciated.



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#2 Broni

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Posted 19 April 2015 - 04:56 PM

Welcome aboard p22002758.gif

 

Download FixExec.exe to your desktop.
Double click on downloaded file to run the fix.
When the program has finished, it will generate a log on the desktop called FixExec.exe.
Post the log in your next reply.

NOTE. If for any reason you're not able to execute FixExec.exe rename it to FixExec.com, FixExec.pif or FixExec.scr.


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#3 Rambew

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Posted 20 April 2015 - 12:00 AM

FixExec by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about FixExec can be found at this link:
 
Program started at: 04/19/2015 09:38:10 PM in x64 mode.
Windows Version: Windows 7
 
Checking for processes to terminate before fixing executable associations.
 * No processes found to kill.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
 
Program finished at: 04/19/2015 09:38:20 PM
Execution time: 0 hours(s), 0 minute(s), and 10 seconds(s)


#4 Broni

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Posted 20 April 2015 - 05:42 PM

Did it fix .exe files issue?


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#5 Rambew

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Posted 20 April 2015 - 06:43 PM

No, it did not. The computer still recognizes the .EXE files as media files.



#6 Broni

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Posted 20 April 2015 - 06:49 PM

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#7 Rambew

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Posted 21 April 2015 - 11:20 PM

The new topic can be found here: http://www.bleepingcomputer.com/forums/t/573892/farbar-malware-removal-logs/

I posted the logs in the reply, and provided them for download.



#8 Broni

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Posted 22 April 2015 - 05:40 PM

p22003888.gif


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