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Unwanted ads marching across top of browser window

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2 replies to this topic

#1 LangS


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Posted 18 April 2015 - 09:13 PM

I am running Firefox 37.0.1 under Windows 7 on a Lenovo E-545. I have run all the Malware removal scanning programs listed on the mozilla support page entitled "Troubleshoot Firefox issues caused by malware". Typically the ads move from left to right across the screen with 4 or 5 visible at a time. Each ad has a price at the top and a vendor logo at the bottom such as Target, Petco, Midway, Office Depot etc. Sometimes there is a little tab at the bottom right of the banner. Once I clicked on it and got a popup entitled "Offers4U - Legal, terms of service". I didn't see anything there about how to unsubscribe. When I ran a search on "Offers4U" I got a bunch of ads but no results.


I would be glad to supply screenshots of the banners if that would help.


Today when on ebay I noticed some smaller popups down below the banner interfering with looking at the ebay page.


This has been going on for about a month and a half.



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#2 LayA


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Posted 18 April 2015 - 09:39 PM

If there popups/ads try add this to firefox.

Edited by LayA, 18 April 2015 - 09:40 PM.

#3 InadequateInfirmity


    I Gots Me A Certified Edumication

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Posted 19 April 2015 - 02:22 AM

Step 1: eScanAV.


Disable your antivirus prior to this scan.


Download the eScanAV Anti-Virus Toolkit (MWAV)
Save the file to your desktop.
Right click run as administrator.
A new icon will appear on your desktop.
Right click run as administrator on new icon.
Click on the update tab.
Once you have updated the program, make sure the settings are the same as the picture below.
Once you have made sure the settings match the picture, hit the Scan & Clean button.
Upon scan completion, click View Log.
Copy and paste entire log into your next reply.
Note: Reboot if needed to remove infections.


Step 2: Zemana


Run a full scan with Zemana antimalware.


Install and select deep scan.


Remove any infections found.

Then click on the icon in the pic below.


Double click on the scan log, copy and paste here in your reply.



Step 3: Junkware Removal Tool.
Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Step 4: Adware Cleaner.
Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

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