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Posted 18 April 2015 - 04:21 PM
Posted 18 April 2015 - 04:46 PM
Step 1: eScanAV.
Disable your antivirus prior to this scan.
Download the eScanAV Anti-Virus Toolkit (MWAV)
Save the file to your desktop.
Right click run as administrator.
A new icon will appear on your desktop.
Right click run as administrator on new icon.
Click on the update tab.
Once you have updated the program, make sure the settings are the same as the picture below.
Once you have made sure the settings match the picture, hit the Scan & Clean button.
Upon scan completion, click View Log.
Copy and paste entire log into your next reply.
Note: Reboot if needed to remove infections.
Step 2: Zemana
Run a full scan with Zemana antimalware.
Install and select deep scan.
Remove any infections found.
Then click on the icon in the pic below.
Double click on the scan log, copy and paste here in your reply.
Step 3: Junkware Removal Tool.
Please download Junkware Removal Tool and save it on your desktop.
Step 4: Adware Cleaner.
Please download AdwCleaner by Xplode onto your desktop.
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