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Malware that's opening suspicous programs..


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7 replies to this topic

#1 patey

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Posted 18 April 2015 - 03:37 PM

I've been having a strange issue that I believe is a malware infection, I best described whats going on here:http://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CB4QFjAA&url=http%3A%2F%2Fwww.bleepingcomputer.com%2Fforums%2Ft%2F573558%2Fstrange-issue%2F&ei=OL4yVebDEay1sQS6loCAAQ&usg=AFQjCNHrm82qmTi6o2mbt9VN_i4qFKd7pA&sig2=UGbkkRNIceCbCJdoPsC7yw&bvm=bv.91071109,d.cWc


I apologize for the google link, I have to access bleepingcomputer.com via a proxy as the malware is blocking some known support sites/ anti malware sites. If for any reason you don't want to use that link it's the forum post in the "Am I infected? what do I do?" section titled "Strange issue.."

I've done a scan using FRST but I have doubts that will show much, it doesn't seem to show in any scanners, it might be best if there's a program that can log the running processes on my computer and what they're doing.

I really appreciate any help at all, I've been almost a week at this now :/

Edited by patey, 18 April 2015 - 03:40 PM.


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#2 patey

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Posted 21 April 2015 - 12:14 PM

I'm still having trouble with this, all the programs close themself when I disconnect the WiFi and reopen themselves as soon as WiFi is reconnected.


*edit* also, trying to use netstat in command prompt immediately reboots the computer.

Edited by patey, 21 April 2015 - 06:00 PM.


#3 patey

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Posted 21 April 2015 - 08:50 PM

wow, sorry I just noticed the attachments hadn't gone through. I can't access bleeping computer and many other sites (some microsoft sites even, can't get the net framework repair tool), doing this through a proxy so it's kinda buggy.

can't get attachments to work so I'll use pastebin


frst.txt - http://pastebin.com/GUh37pKv


addition.txt - http://pastebin.com/pxr5hDZV

Edited by patey, 21 April 2015 - 08:51 PM.


#4 patey

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Posted 23 April 2015 - 07:43 AM

Just another status update/ topic bump.

I ran a scan with hijack this, found some minor issues that you would see in an average scan but I don't completely understand some of the stuff it found, http://pastebin.com/PWsi4cHg

I've fixed a lot of registry stuff but it's all relating to simple stuff like broken shortcuts and missing files because it's being run on a 64bit system (although there is a missing dll in the syswow64 folder that is actually missing, can't remember it offhand and I'm at work atm, it should be in the hijack this log)


I've been watching what these suspicious processes are doing via process explorer and process monitor. there's tons of registry stuff going on, even in a background process of notepad.exe (which seems pretty suspicious to me)

Overall I didn't manage to fix anything, desperately need help :(

#5 HelpBot

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Posted 23 April 2015 - 03:40 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/573649 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#6 patey

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Posted 23 April 2015 - 04:50 PM

Im not even sure how to describe my problem anymore HelpBot. just now I had to restart because task manager and process explorer wouldn't open, once started I found a program called yodqrej.exe was running and upon killing/deleting it I received an interesting notepad stating I had closed something that was encrypting files for ransom. Luckily according to a log.html files in the same location it encrypted junk, but I've left it in the recycling bin just in case for the time being (in case I need it to reverse something).

Programs still start as soon as I connect to the internet, mostly cmd.exe and msiexec.exe but also at least one notepad.exe, sometimes 3 explorer.exe processes (2 I can understand,64bit and 32bit) and a duplicate ctfmon.exe. all of them run in the background with no available gui, and consume as much of the systems resources as possible until they crash themselves only to reopen themselves again.

I can't access Microsoft support systems, just acts like the site is down (a quick check on a website for checking website statuses shows it's not) ,and some known anti-malware sites like bleepingcomputer here and emsisoft anti-malware's website.

I did another fest scan but I'm afraid to connect the internet or copy any files off the computer. I don't have a Windows disc but I have a recovery partition, although the drivers are easy to get and I have a Windows key.

Overall it's getting worse, I'm running any scanners I can until someone has time to help

**edit** seems if I restart the main explorer.exe in process explorer all the suspicious programs crash and restart under explorer.exe again. the extra explorer.exes had /factory in the command line,googling that I learned it could be something in the context menu, after cleaning them up I have only seen one explorer.exe open.

**forgot system info**

http://www.toshiba.ca/productdetailpage.aspx?id=2147496271

that, but updated to 8.1, 64bit

Edited by patey, 23 April 2015 - 09:06 PM.


#7 nasdaq

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Posted 25 April 2015 - 08:09 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


--RogueKiller--
  • Download & SAVE to your Desktop Download RogueKiller
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


How is the computer running?
Wait for further instructions.

#8 nasdaq

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Posted 01 May 2015 - 07:33 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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