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Laptop won't recognize keyboard OR external usb keyboard


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#1 luachhabibi

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Posted 18 April 2015 - 11:42 AM

Hi,

 

Everything was working fine. Suddenly, when I typed on the usb keyboard, nothing happened. So I put it in a different usb port on the laptop, and it still didn't work. So I tried the laptop's own keyboard and still nothing. I'm not sure what is going on. 

 

I tried deleting the keyboard driver from Device Manager but that did nothing. I tried searching for this problem but all the results seem to not apply to this specifically. 

 

Any help would be appreciated. 

 

Also... I'm a n00b that knows very little about computers so bear with me :)

 

 



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#2 hamluis

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Posted 18 April 2015 - 01:33 PM

When you deleted the keyboard driver for the laptop...did you reboot after doing so?

 

Does your BIOS call for USB  boot via USB device?

 

Louis



#3 luachhabibi

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Posted 18 April 2015 - 03:53 PM

When you deleted the keyboard driver for the laptop...did you reboot after doing so?

 

Does your BIOS call for USB  boot via USB device?

 

Louis

 

Yes, I rebooted and it didn't help. No, the BIOS does not call for a USB boot (to my understanding). The USB is just always in there. 

 

Internal and external keyboards still not working. 



#4 hamluis

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Posted 18 April 2015 - 05:26 PM

I don't think that I'm understanding...well-earned senility :)...but how can you get to Device Manager if the keyboard isn't functioning?

 

Louis



#5 luachhabibi

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Posted 18 April 2015 - 05:44 PM

I don't think that I'm understanding...well-earned senility :)...but how can you get to Device Manager if the keyboard isn't functioning?

 

Louis

 

With the mouse :)



#6 hamluis

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Posted 18 April 2015 - 06:38 PM

Is that a PS2 mouse or a USB mouse?  Or are you using the touchpad?

 

Louis






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