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Task Scheduler corrupted by CCleaner?


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#1 1blg4ever

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Posted 17 April 2015 - 09:05 AM

Good morning,

 

I am new to this web site, but I am having problems with my Task Scheduler not updating and with some help form another forum, was told that my CCleaner corrupted my Microsoft Office 10 and Task Scheduler that has missing files. They worked on my computer and added back files, but they wouldn't stay, so never came back to advise me or help me.

When I ran the File Checker  it said no Integrity Violations!

 

I have tried every tool to fix the problem including Windows fix it tool, Windows Rediness tool, Windows Malicious Malware Removal Tool and several Malware and Virus tools. It started updating again for a few days and I re-installed my Microsoft Office, and now my Microsoft Security KB3037581 won't update.

 

Without re-installing Windows 7 and cleaning my hard drive, do you think there is any hope for my computer? I am not real familiar with the Task Scheduler and how to repair it.

Thank you in advance.


Edited by 1blg4ever, 17 April 2015 - 07:01 PM.


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#2 dc3

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Posted 17 April 2015 - 11:11 AM

Hi 1blg4ever, and welcome to Bleeping Computer.

 

I'm assuming that you can boot into Windows?  

 

If this is the case try the following.

 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlar to the image above.
 
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to open the log, copy it and paste it in your topic. 
 
==================
 

Run Chkdsk from Command Prompt
 
Please run chkdsk /r
 
Chkdsk /r checks for bad sectors on the hdd and recovers any readable information.
 
Click on the Start orb and type in cmd in the Search programs and files box.  When cmd is seen in Programs above the Search box right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
Type in chkdsk c: /r then press Enter.  Please notice the space between the chkdsk and the /r.
 
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Restart your computer to start the scan.
 
This will take a while to run, please be patient and allow it to complete the scan.
 
When the scan is finished please download and run ListChkdskResult.
 
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 1blg4ever

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Posted 17 April 2015 - 06:53 PM

Hi,

 

I ran the Systems File Checker and followed the instructions.  Tried to copy and past the next instruction, but had to type it out. When finished it said Cannot open C: / CBS.log.

When I went to my Desktop the log was there, but it was blank. Hope I did it right!

 

 

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 4/17/2015 4:43:17 PM >------
Category: 0
Computer Name: Bee
Event Code: 1001
Record Number: 165745
Source Name: Microsoft-Windows-Wininit
Time Written: 04-17-2015 @ 23:33:01
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.                        

CHKDSK is verifying files (stage 1 of 5)...
  230912 file records processed.                                        

File verification completed.
  1125 large file records processed.                                  

  0 bad file records processed.                                    

  0 EA records processed.                                          

  77 reparse records processed.                                     

CHKDSK is verifying indexes (stage 2 of 5)...
  302928 index entries processed.                                       

Index verification completed.
  0 unindexed files scanned.                                       

  0 unindexed files recovered.                                     

CHKDSK is verifying security descriptors (stage 3 of 5)...
  230912 file SDs/SIDs processed.                                       

Cleaning up 399 unused index entries from index $SII of file 0x9.
Cleaning up 399 unused index entries from index $SDH of file 0x9.
Cleaning up 399 unused security descriptors.
Security descriptor verification completed.
  36009 data files processed.                                          

CHKDSK is verifying Usn Journal...
  37710160 USN bytes processed.                                           

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  230896 files processed.                                               

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  157991123 free clusters processed.                                       

Free space verification is complete.
Windows has checked the file system and found no problems.

 718106535 KB total disk space.
  85664352 KB in 177055 files.
    116168 KB in 36010 indexes.
         0 KB in bad sectors.
    361523 KB in use by the system.
     65536 KB occupied by the log file.
 631964492 KB available on disk.

      4096 bytes in each allocation unit.
 179526633 total allocation units on disk.
 157991123 allocation units available on disk.

Internal Info:
00 86 03 00 55 40 03 00 df f6 05 00 00 00 00 00  ....U@..........
31 55 00 00 4d 00 00 00 00 00 00 00 00 00 00 00  1U..M...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------

 

I will have to check back on Monday morning. Thank you for your help! :)



#4 dc3

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Posted 18 April 2015 - 11:41 AM

It appears that the chkdsk came up clean.

 

Where is the log for the sfc /scannow?


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#5 1blg4ever

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Posted 20 April 2015 - 10:08 AM

Maybe I am a little confused. The log of the sfc /scannow had no integrity  problems. The icon on the desktop with the title sfcdetails, was blank



#6 dc3

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Posted 20 April 2015 - 10:21 AM

No need for confusion.  If you don't let me know what the results were for the sfc /scannow I'm clueless.  Since there were no integrity issues found, there was no log created and not problems found.

 

I have an appointment with my dentist this morning, so I will have to respond to this later today.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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